AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet Powerful Vent Hood User Manual

June 4, 2024
AKICON

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AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet
logo **

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet Powerful Vent Hood

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet
productImportant Safety Notice

Read all Instructions before Installing and operating this appliance

  • The installation in this manual is intended for qualified installers, service technicians or persons with similar qualified Installation and electrical wiring must be done by qualified professionals and in accordance with all applicable codes and standards, including fire-rated construction.
  • DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to lack of appropriate electrical and technical background.
  • Range hood may have very sharp edges; please wear protective gloves if it is necessary to remove any parts for installing, cleaning or servicing.
  • Activating any switch ON before completing installation may cause ignition or an explosion.
  • Due to the size and weight of this range hood, two people installation is recommended.

To reduce the risk of fire, electric shock, or injury to persons:

  • For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
  • The combustion air flow needed for safe operation of fuel-burning equipment may be affected by this unit’s Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
  • Before servicing or cleaning unit, switch power OFF at service panel and lock service panel to pre- vent power from being switched ON accidentally.
  • Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make sure to vent air DO NOT vent exhaust into spaces between walls, crawl spaces, ceiling, attics or garages.
  • Ducted fans MUST always be vented to the outdoors.
  • Use only metal ductwork and this unit MUST be grounded.
  • Sufficient air is needed for proper combustion and exhausting of gases through the duct to prevent back drafting.
  • When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hid- den utilities.
  • All electrical wiring must be properly installed, insulated and grounded.
  • Old duct work should be cleaned or replaced if necessary to avoid the possibility of a grease fire.
  • Check all joints on duct work to insure proper connection and all joints should be properly taped.
  • Use this unit only in the manner intended by the If you have questions, contact the vendor.

To reduce the risk of a stove top grease fire:

  • Keep all fan, baffle, spaces, filter, grease tunnel, oil container and grease-laden surfaces Grease should not be allowed to accumulate on fan, baffle, spaces, filter, grease tunnel and oil container.
  • Always turn range hood ON when cooking at high heat or when cooking flaming foods.
  • Use high settings on cooking range only when necessary.
  • Never leave surface units unattended at high settings. Boil overs cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
  • Clean ventilating fan frequently.
  • Always use appropriate cookware and utensils size.
  • Always use cookware appropriate for the size of the surface element.

To reduce the risk of injury to persons in the event of a stove top grease fire:
SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn OFF the burner. BECAREFUL TO PREVENT BURNS. NEVER PICK UP A FLAMING PAN- you may be burned. KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames DO NOT go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT or dial your local emergency service  immediately.

  • DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
  • Use an extinguisher ONLY if:
  • You know you have a Class A, B, C extinguisher, and you already know how to operate it.
  • The fire is small and contained in the area where it is started.
  • The fire department is being call.
  • You can fight the fire with your back to an exit.

To reduce the risk of injury to persons in the event of a gas leaks:

  • Extinguish any open flame.
  • DO NOT turn on the range hood fan or any type of ventilator.
  • DO NOT turn on the lights or any type of appliance.
  • Open all doors and windows to disperse the If you still smell gas, call the gas company and fire department, or dial your local emergency service immediately.

Your safety and the safety of others is very important. We have provided many important safety mes- sages in this manual and on your appliance. Always read and obey all safety messages. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
WARNING

  • This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others. All safety messages will follow the safety alert symbol and the word  “WARNING”
  • The manufacturer and/or distributor/reseller declines all responsibility in the event of failure to ob- serve the instructions given here for installation, maintenance and suitable use of the product.
  • The manufacturer and/or distributor/reseller further declines all responsibility for injury due to negligence and the warranty of the unit automatically expires due to improper maintenance.
  • The manufacturer and/or distributor/reseller will not be held responsible for any damages to personal property or real estate or any bodily injuries whether caused directly or indirectly by the range
  • hood.

Tools needed:
AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 01

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 03
AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 04
AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 05
Parts supplied:
AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 07

  • AK-Hood 36

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 07

  • AK-Hood 3O

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 09

  • Stainless Steel Baffle Filters

  • Charcoal Filter

  • Flappers

  • Qty: 12 PCS

  • Qty: 6 PCS (Only for 6″ round duct connector)

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 14

  • 6″ Round Duct Connector

Venting Requirements
Vent system must terminate to the outside (roof or side wall).

  • Do not terminate the vent system in an attic or other enclosed area.

  • Do not use 4″ (1O.2 cm) laundry-type wall caps.

  • Use metal/aluminum vent Rigid metal/ aluminum vent is recommended.

  • Do not use plastic vent.

  • Always keep the duct clean to ensure proper air flow.

  • Calculate the following figures before installation:

  1. Distance from the floor to the
  2. Distance between the floor to the countertop/stove (US Standard: 36”).
  3. Distance between the countertop/stove to the range hood (recommend* 24″ to 30”).

Height of hood and duct cover
For the most efficient and quiet operation:

  • It is recommended that the range hood be vented vertically through the roof through 6″ (15 cm) round metal/ aluminum vent work.
  • The size of the vent should be uniform.
  • Use no more than three 9O° elbows.
  • Make sure there is a minimum of 24″ (61 cm) of straight vent between the elbows if more than one elbow is used.
  • Do Not install two elbows together.
  • The length of vent system and number of elbows should be kept to a minimum to pro- vide efficient performance.
  • The vent system must have a If roof or wall cap has a damper, Do Not use damp- er supplied with the range hood.
  • Use duct tape to seal all joints in the vent system.
  • Use caulking to seal exterior wall or roof  opening around the cap.

Height & Clearance

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 15 IMPORTANT:

  • A minimum of 6″ round (standard for this range hood) must be used to maintain maximum airflow efficiency.

  • Always use rigid type metal/aluminum ducts if available to maximize airflow when connecting to provided duct.

  • Please use Duct Run Calculation below to compute total available duct run when using elbows, transitions and caps.

  • ALWAYS, when possible, reduce the number or transitions and turns. If long duct run is required, increase duct size from 6″ to 7 or 8″. If a reducer is used, install a long reducer instead of a pancake reducer. Reducing duct size will restrict airflow and decrease airflow, thus reduce duct size as far away from opening as possible.

  • If turns or transitions are required: Install as far away from opening and as far apart, between 2, as possible.

  • Minimum mount height between range top to hood bottom should be no less than 24″.

  • Maximum mount height should be no higher than 31″

  • It is important to install the hood at the proper mounting height. Hoods mounted too low could result in heat damage and fire hazard; while hoods mounted too high will be hard to reach and will loose its performance and efficiency.

  • If available, also refer to manufacturer’s height clearance requirements and recommended hood mounting height above range.

Minimum Duct Size:

  • Round- 6″ minimum

Calculating vent system length
To calculate the length of the system you need, deduct the equivalent feet for each vent piece used in the system from the recommended maximum duct run.

Duct Run Calculation:

Recommended maximum run
6″ or 3-1/4 x 1O” duct| 5O ft
Vent piece deduction
Each 9O° elbow used| 9 ft
Each 45° elbow used| 5 ft
Each 6″ to 3/14 x 1O” transition used| 7 ft
Side wall cap with damper| 0 ft
Roof cap| 0 ft

Duct Run Calculation example:

One roof cap, two 90° elbow, and one 45° elbow used:

0ft + 9ft + 9ft + 5ft = 23ft used.

Deduct 23ft from 50ft, 27ft maximum available for straight duct run.

Venting Methods

  • This power pack range hood insert is factory set for venting through the roof or wall.
  • Vent work can terminate either through the roof or To vent through a wall, a 9O° elbow is needed.

IMPORTANT:

  • NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces, ceiling, attics or All exhaust must be ducted to the outside.
  • Use metal/aluminum duct work only.
  • Fasten all connections with sheet metal screws and tape all joints with certified Silver Tape or Duct Tape.

Use caulking to seal exterior wall or roof opening around the cap.
AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 15 Charcoal Filter Installlation(Optional Ductless)

NOTE:

  1. Remove grease filters from the hood.

  2. Position the charcoal filters onto the side of the motor, aligning the mounting points, turn until it locks Re-install grease filters.

  3. Charcoal filters must be replaced after 120 hours of use (or approximately every 3 months based on the average of 1 to 2 hours of daily cooking time). Available at your local resellers.

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 17
Electrical Requirements

IMPORTANT: Observe all governing codes and ordinances.

(Please consult with a qualified electrician for 220-Volt 50 Hz voltage)

It is the customer’s responsibility:

To contact a qualified electrical installer. To assure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/ NFPA 7O – latest edition*, or CSA Standards C22. 1-94, Canadian Electrical Code, Part 1 and C22. 2 No. O-M91 – latest edition** and all local codes and ordinances.

  • If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.

  • A 12O-volt, 6O Hz, AC-only, fused electrical supply is required on a separate 15-amp circuit, fused on both sides of the line.

  • Do not ground to a gas pipe.

  • Do not have a fuse in the neutral or ground circuit.

  • RISK OF ELECTRICAL This range hood must be properly grounded. Check with a qualified electrician if you are not sure whether the range hood is properly grounded.

  • The range hood should be connected directly to the fused disconnect (or circuit breaker) box through flexi- ble armored or non-metallic sheathed copper cable. A U.L. – or C.S.A. – listed strain relief must be provided at each end of the power supply Do not use extension cord or adapter plug with this appliance.

  • The range hood must be connected with copper wire/plug only.

  • Always use plug provided. If not possible, connect three wires according to its color (black to hot, white to neutral, and green to ground) to house wires and cap with wire connectors:

Wire sizes (copper wire only) and connections must conform with the rating of the appliance as specified on the model/serial rating label. Wire sizes must conform to the requirements of the National Electrical Code ANSI/NFPA 7O – latest edition*, or CSA Standards C22. 1-94, Canadian Electrical Code Part 1 and C22. 2 No. O-M91 – latest edition** and all local codes and ordinances. A U.L. – or C.S.A. – listed conduit connector must be provided at each end of the power supply cable (at the range hood and at the junction box) Copies of the standards listed may be obtained from:

  •  National Fire Protection Association                                    CSA International
    Batterymarch Park 85O1 East Pleasant Valley Road Quincy, Massachusetts O2269 Cleveland, Ohio 44131-5575

WARNING

Severe Injury
Hood may have very shape edges. Please wear protective gloves if it is necessary to remove any parts for installing, cleaning or servicing.

  • Hazard of electrical shock! Electrical wiring must be done by qualified person.

Installation

WARNING
Excessive Weight
Require two or more person to move and install this range hood. Spinal or other bodily injuries could occur if it is not followed.

INSTALL THE HOOD

Due to excessive weight, two or more person is recommended for this step.

NOTE:

DO NOT INSTALL THIS POWER PACK RANGE HOOD INSERT BEFORE RUNNING A TEST AND MAKE SURE THE UNIT IS IN GOOD CONDITION. MECHANICAL DAMAGE MIGHT HAVE OCCURRED DURING TRANSPORTATION.

  1. Position the duct connector onto the outlet of the hood, use the screws (6) to fix it .
    AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 19

  2. Remove the decorative panel from the power pack range hood.

  3. Cut an openning in the bottom of the cabinet, using the dimensions shown in the table below.
    Cut a hole in the bottom of the cabinetAKICON AK-Hood 30 Built-in 36-Inch
Ultra Quiet 19

  4. Insert the range hood in the cabinet and secure with the (4) mounting screws from the inner side of the range hood .AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 19 Note:
    Wood blocking might need to be built if it’s not available in order to secure the mounting screws.

  5. Connect the duct and power cord. Replace the decorative panel.
    Model| X| Y
    ---|---|---
    AK-Hood 3O| 26 1/2″| 1O 3/4″
    AK-Hood 36| 34 1/2″| 1O 3/4″

Range Hood OperationsAKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet
19 Turn On:

  • Press the speed control (Low Speed, Medium Speed, High Speed) switch to select the desired level of Once button is pressed, the previous speed mode will cancel.
  • Press the Light Switch to power on the lights.

Turn Off:

  • Press the Power Switch to turn off the power.
  • Press the Light Switch to power off the lights

Product List

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 23 No                  Parts Qty

  1.        Stainless Steel Body                                     1
  2.         Rubber Gasket of Duct Connector             1
  3.         Duct Connector                                          1
  4.         LED 3W 12V Light                                    2
  5.          Control Panel Switch                                 1
  6.             Motor
  7.             Filters                                                     2/3(vary with size)
  8.             Connector box                                       1
  9.             12V-7W Transformer                             1
  10.              Power Cord                                           1
  11.              12uf Capacitor                                       1

Product Dimension

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 23 Wiring Diagram

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 23

Troubleshooting

  1. If the range hood does not operate after installation:
  2. The range hood vibrates when the blower is on:
  3. The blowers seems weak:
  4. The lights work but the blower is not spinning at all, is stuck or is rattling.
  5. The hood is not venting out properly:
  • Check if the range hood has been plugged in, make sure that all power has been turned back on and all electrical wiring are properly connected.
  • Swap out light assembly to working ones to deter- mine whether it is caused by defective bulbs. (See Replacing the light bulbs, page 14)
  • The range hood might not have been secured properly.
  • Check that the duct sized used is at least 6″ or 3-1/4 x 1O”. Range hood WILL NOT function efficiently with insufficient duct size. For example: 7″ duct over 6″ hole and loosely secured.
  • Check if duct is clogged or if damper unit is not opening properly. A tight mesh on a side wall cap unit might also cause restriction to the air flow.
  • The blower might be jammed or scraping the bot- tom due to shipping damage.
  • Make sure the distance between the cook top and the bottom of the hood is within 28″ and 31″ in range.
  • Reduce the number of elbows and length of duct Check if all joints are properly connected, sealed, and taped.
  • Make sure the power is on high speed for heavy cooking

NOTE: For all other inquiries, please contact us. Our contact information can be found on the back cover page
Use and Care Information
WARNING – TO REDUCE THE RISK OF FIRE, ELEC- TRIC SHOCK, OR INJURY TO PERSONS, OBSERVE
THE FOLLOWING: Use this unit only in the manner in- tended by the manufacturer. If you have questions, contact the manufacturer. Before servicing or cleaning unit, switch power off at service panel and lock switch power off at service panel and lock service panel to prevent power from being switched on accidentally. When the service disconnecting means cannot blocked, securely fasten prominent warning device such as a tag to the service panel.
CAUTION: For general ventilating use only. Do not use to exhaust hazardous or explosive materials and vapors.
WARNING – TO REDUCE THE RISK OF A RANGE
TOP GREASE FIRE:
Never leave surface units unattended at high settings. Boil overs cause smoking and greasy spill- overs that may ignite. Heat oils slowly on low or medium settings. Always turn hood ON when cooking at high heat or when cooking flaming foods. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter. Use proper pan size. Always use cookware appropriate for the size of the surface element.
WARNING – TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING: SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BECAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACU- ATE AND CALL THE FIRE DEPARTMENT. NEVER\ PICK UP A FLAMING PAN- you may be burned. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result. Use an extinguisher ONLY if: You know you have a Class ABC extinguisher, and you already know how to operate it. The fire is small and contained in the area where it is started. The fire department is being called. You can fight the fire with your back to an exit.

Specifications

Specifications

Body| Stainless Steel / Sheet Metal
Power Rating| 12OV/6OHz (USA & Canada standard)
General Input Power| 12OW + # of Light x Voltage of Light
Motor Input Power| 12O W
Motor Revolution| 6OO RPM (±1O%) to 13OO RPM (±1O%)
Levels Of Speed Control| 3 Levels
Maximum Airflow| 56O CFM
Air Pressure| 15O Pa (2OO Pa Maximum)
Noise Level (dB )| Approximately 35 to 62 (Lowest to highest Speed)
Motor Type| Single Chamber Ultra Quiet
Fan Type| Centrifugal / Sirocco
Control Type| 3 Spd Mechinical Push Button
Filtration Type| Baffle Filter
Illumination| LED 3W 12V
Venting Size| Top, 6 inches Round
Interference Protection| Radio Frequency Interference Protected

  •  Subject to change without notice, please contact your local reseller for details.

Maintenance

SAFETY WARNING: Never put your hand into area housing the fan while the fan is operating!

For optimal operation, clean range hood and all baffle/spacer/filter/grease tunnel/oil container regularly. Regular care will

help preserve the appearance of the range hood.

Cleaning Exterior surfaces:

  • Clean periodically with hot soapy water and clean cotton Do not use corrosive or abrasive detergent (e.g. Comet Power Scruv®, EZ-Off® oven cleaner), or steel wool/scoring pads, which will scratch and damage the stainless steel surface. For heavier soil use liquid degrease such as “Forumla 4O9®” or “Fantastic®” brand cleaner.

  • If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the Avoid getting cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner.
    CAUTION:
    Do not leave on too long as this may cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use dry soft towel to dry the hood.

  • After cleaning, you may use non abrasive stainless steel polish such as 3M® or ZEP®, to polish and buff out the stainless luster and grain. Always scrub lightly, with clean cotton cloth, and with the grain.

  • DO NOT allow deposits to accumulate or remain on the hood.

  • DO NOT use ordinary steel wool or steel Small bits of steel may adhere to the surface and cause rusting.

  • DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel for extended periods. Many of these compounds contain chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.

Cleaning Filters (Baffle or Aluminum Grease):
IMPORTANT: Drain oil from oil containers before oil and residue overflow!

  • The metal filters fitted by the factory are intended to filter out residue and grease from It need not be replaced on a regular basis but are required to be kept clean.
  • Filters should be cleaned after every 3O hours of use.
  • Remove and clean by hand or Spray “Formula 4O9®” or equivalent degreasing detergent and leave to soak if heavily soiled. Dry filters and re-install before using hood.

Replacing Filters:

  • Should aluminum grease filters wear out due to age and prolonged use, please contact your local reseller for replacement (Note: Also replace damaged filter that has punctured or broken mesh, bent or broken frame.)

Replacing the light bulb:

  • This range hood uses LED bulb (please refer to the actual specification of the hood purchased): LED 3.5W 12V

Replacing LED Light Fixture:

  • This range hood uses LED light fixture: 5W 12V LED
  • Make sure the range hood is unplugged or turn OFF breaker and the lights are cool to touch.
  • Place a flat-head screwdriver between light housing and hood body, gently pry up the light housing and search for the metal clip.
  • Apply force to the metal clip and pull out the light Disconnect the power cable and discard the old light fixture.
  • Reverse the steps to install a new halogen light Turn ON breaker and range hood to test for operation.

AKICON AK-Hood 30 Built-in 36-Inch Ultra Quiet 26

Warranty

TO OBTAIN SERVICE UNDER WARRANTY:
You must present proof of original purchase date.
Please provide an original dated proof of purchase (sales receipt / invoice) in order to obtain service under warranty.
One Year Parts Warranty:
For one year from the date of original purchase, your local reseller will provide free of charge, non-consumable replacement parts or components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below, your local reseller will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by your local reseller on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. The consumer is responsible for all shipping costs. Consumable parts not covered by this warranty include but not limited to: Light bulbs, metal, aluminum and charcoal filters.
Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary home use.
This Warranty Will Be Voided When:
Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, modification, or failure to follow installation instructions. When product is used commercially or other than its intended purpose. Damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than your local reseller’s authorized agents. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly or has been sold as secondhand.
What is Not Covered:
Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products. Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation. Damage of product caused by accident, fire, floods or act of God. The manufacturer and/or distributor/reseller is not liable for, and does not cover under warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the source of problems with this product. This warranty is valid in the country of the original purchase at retail. It is non-transferable and applies only to the original purchaser and does not extend to subsequent owners of this product. Any applicable implied warranties, including the warranty of merchantability, are limited in duration to a period of express warranty as provided herein beginning with the date of original purchase at retail and, no warranties, whether express or implied, shall apply to this product thereafter. To obtain warranty service, you may contact your local reseller from which you purchased this product. Please confirm the terms of your local reseller’s policies prior to contacting. Typically, you must include product identification information, including model number and serial number with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.
Disclaimer
Carefully inspect all items for damages before accepting delivery. note any damages on the freight bill or express receipt. request name and signature of the carrier’s agent and keep copy to support your claim. Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the carrier and file a claim immediately. Failure to do so may result in the denial of your claim. The carrier will furnish you with necessary forms for filing a claim. Damages caused during transit are not covered under our warranty. Please contact us to file an insurance claim. Please inspect contents of package(s) carefully upon receiving! We must be notified of any damages and/or missing parts within five (5) days upon your receipt of package(s). Claims will not be accepted after five (5) days. NOTE: Items were thoroughly tested and carefully packed in our factory before shipping. Products must be returned in good working condition with ALL original parts and documentation packed in ALL original cartons, fillers and shipping cartons. A restocking fee of 15% will be charged for all approved return(s). Exchanges or returns may not be accepted if any packaging is missing Make sure to inspect the hood for damages and defects before installation. Appearance flaws of the hood found after installation and not affecting hood performance is not covered under our warranty for returns or exchanges. Service visits not covered under warranty will carry a service charge Before Installation: Return for exchange or refund (please see above for acceptable returns). After Installation: NO exchange or refund.
Contact Us
If you need any assistance, please contact with us [email protected] or call us (3O2)213-44O6. Please have your order number and model of the range hood ready. This information will help them better respond to your request. If you need replacement parts, we recommend that you only use genuine parts. Our accessories and parts are engineered and designed specifically for this series of range hood, each is rigorously tested assuring the utmost in durability and reliability, providing a factory match, factory-installed appearance and functionality tailored to each individual range hood model.

References

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