dynabook PA5356 USB-C Dock Firmware Update Tool User Guide

June 4, 2024
dynabook

dynabook PA5356 USB-C Dock Firmware Update Tool User Guide
dynabook PA5356 USB-C Dock Firmware Update Tool

Outline

This tool helps to update the dynabook USB-C Dock firmware. You can choose the related items and the tool will update automatically. Before running, place the PC and the USB-C Dock on a flat and stable surface. Connect the AC adaptor to the dock and plug the power cord into a live electrical outlet. Then connect the dock to the PC via a USB Type-C cable. Make sure the dock is detected by the PC.

Warning

  • Do NOT disconnect the AC adaptor or the USB Type-C cable during update.
  • Do NOT connect the Keyboard Dock or the Travel Keyboard while you are using a Tablet PC to update.

Guide for Update

Launch Interface

  1. Double click the ‘TCH1105100A.exe” and click the “Start” to extract the tool.
    Guide for Update

  2. Click “Yes” in the User Account Control interface

  3. The interface of firmware update tool will be launched as below picture.
    Please read the illustrate, then click”OK” to go to the main interface.
    Guide for Update

Main Interface

Choose the all update items. Then click the”Stare to launch the update process.
IMPORTANT: Please don’t close the tool during the update process.
Guide for Update

The firmware will be be update one by one automatically. will show the success information after process is done.
Guide for Update

Active the firmware as the illustrate of dialog box, click”OK” after complete the actions.
Guide for Update

Tool will show the success information after process is done.
Guide for Update

Close the tool after all update processes are succeeded.

Update failure, will show”Fail” on main interface if upgrade failure.
Guide for Update

Troubleshooting

In case the firmware update tool failed:

  • Confirm the USB Type-C to Type-C cable connection between dock and PC
  • Confirm if dock is detected by PC (charging to PC, detect USB device)
  • Confirm the update step on “2.1-2.5”
  • Choose failure item and upgrade once more

Supported Model List

Dynabook USB-C Dock Supported Model list (Rev02)

PCR10 PT17H PS569 PT377
PCR11 PT241 PS56A PT379
PCR12 PT243 PS56C PT381
PCR13 PT245 PS56D PUR30
PCR14 PT248 PS56E PUR31
PCR15 PT24A PS56H PUR32
PCR17 PT24C PS56J PUR33
PDA11 PT24K PS56M PUR34
PDA13 PT251 PS571 PUR41
PT253 PS572 PUR43 PUZ21
PT254 PS573 PUR44 PUZ22
PT255 PS575 PUZ20 PUZ24
PLR30 PT256 PS576 PYS10
PLR31 PT258 PS577 PYS11
PLR32 PT261 PS579 PYS12
PLR33 PT263 PS57A PYS20
PLR34 PT264 PS57B PYS21
PLR41 PT265 PS57D PYS22
PLR43 PT266 PS57E PYS23
PLR44 PT272 PS57H PYS24
PLZ20 PT274 PS57K PYS25
PLZ21 PT282 PS57M PYS26
PLZ22 PT284 PS581 PYS27
PML10 PT291 PS582 PYS28
PML11 PT292 PS585 PYS30
PML12 PT293 PS586 PYS31
PML13 PT294 PS587 PYS32
PML15 PT295 PS588 PYS33
PML16 PT296 PS589 PYS34
PMM10 PT297 PS58A PYS35
PMM11 PT298 PS58B PYS36
PMM12 PT2A1 PS58M PYS37
PMM13 PT382 PS591 PYS38
PMM14 PT383 PS592 PYS43
PMM15 PT384 PS595 PYS44
PMM16 PT385 PS596 PYS46
PMR30 PT387 PS597 PYS47
PMR31 PT389 PS599 PZ5A2
--- --- --- ---
PMR32 PT38B PS59A PZC51
PMR33 PT444 PS59B PZC52
PMR41 PT449 PS59M PZC54
PMR43 PT44F PS59R PZC5H
PMZ10 PT44G PS5A1 PZC5J
PMZ11 PT44H PS6A1 PZ5A1
PMZ12 PT454 PSZ10 PDA31
PMZ13 PT459 PSZ11 PDA33
PMZ14 PT45F PSZ12 PYT00
PMZ20 PT45G PSZ14 PYU13
PMZ21 PT461 PSZ20 PYU14
PMZ22 PT463 PSZ21 PYU16
PMZ23 PT465 PSZ22 PYU17
PMZ24 PT472 PSZ23 PS484
PPH11 PT474 PSZ24 PS485
PPH13 PT482 PSZ30 PS486
PRT10 PT484 PSZ31 PS561
PRT12 PT571 PSZ34 PS562
PRT13 PT573 PSZ35 PS563
PRT14 PT577 PSZ37 PS564
PRT20 PT581 PT15A PS565
PRT21 PT583 PT15B PS566
PRT22 PT591 PT15C PT5C2
PRT23 PT593 PT15D PT5C3
PRT24 PT5A1 PT16A PT5C4
PS461 PT5A2 PT16B PT5C5
PS462 PT5A3 PT16C PT5C7
PS463 PT5A4 PT16D PT5C8
PS464 PT5B1 PT16J PT2A2
PS465 PT5B2 PT17A PT2A3
PS466 PT5B3 PT17B PT2A4
PS481 PT5B5 PT17C PT17F
PS482 PT5B7 PT17D PT17G
PS483 PT5C1 PT17E PT361
PT363 PT364 PT365 PT367
PT369 PT373

Geschäftsführer / Managing Director: Damian Jaume, Norimasa Nakamura
HRB 19932 Amtsgericht Neuss

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