Waterdrop WD-N1-W Countertop Reverse Osmosis System Instruction Manual

Waterdrop WD-N1-W Countertop Reverse Osmosis System

Installation Instructions

Before Installation
Inspect the Package

• Inspect system to ensure nothing is left out or damaged during shipping. If there are any parts cracked or broken, please feel free to contact our customer service for help:
• TEL: + 1-888-352-3558 (U.S.)
• E-mail : service@waterdropfilter.com

Specifications

• To achieve the optimal performance, it is highly recommended to use the system within the operational parameters.

NOTE : Do not use with water that is microbiologically unsafe or of unknown quality without adequacy disinfection before or after using of the system.

Product Introduction

• The brief introduction of various parts and sample connections are presented as follows. Please identify and get familiar with these parts and connection points for a smooth installation.

Display Screen

• Display Screen: TDS of filtered water /”L 1, L2″ -Change water I Automatically flush

Flushing Guide

• Install the new filter.

• Fill the feed water tank.

• Automatic flushing for 15 mins.

• If the screen displays “L2”. change water in the tank.

• Filtering water for 2-3 mins.

• lace a > 1.51/51 OZ container, and press the”@” key to dispense water.

• Circular flushing for 31/102oz.

• If the screen displays” L2”. change water in the tank.

• Flushing finished, ready for use.

NOTE

1. After first 121/408 OZ of water is taken, you will get the best taste.
2.  It is not recommended to drink water obtained when the” “light blinks.
3. Any time the screen displays” L2”. pour out all remaining water and refill it with water.

Operation and Settings

Dispense water

1. Place a glass or cup on the drip tray.

2. Press any key to wake up the screen, press the key to select your desired water volume (4 OZ, 8 OZ, 16 OZ, manual), and press the” “key to get water.

NOTE : When” /L2″is displayed on the screen, the” key will not be available at this time. Remove the feed water tank, pour out the concentrated water, and refill it with water.

Operational guide

• It is recommended to empty the purified water tank before using the system if the system hasn’t been used for over one week.
• Hold the” key and “8” key at the same time for 3 seconds. Then, press the” to automatically empty the purified water tank by the system.

Filter Life Reminder and Replacement Guide

• Filter Life Reminder and Replacement Guide

Filter life reminder

• CF: Pre-Sediment and Carbon Block Filter
• Service life: 6 months
• MRO : Multiple Reverse Osmosis Membrane Filter
• Service life: 18 months

NOTE : Filter life may vary according to source water quality and water usage. Please replace the filter according to the reminder of the filter life indicator light. Be sure to reset the filter life indicator every time you replace your filter.

Status

| Remaining time (day)| Remaining capacity (G)| Indication| ****

Filter status

---|---|---|---|---
Light| Status
Normal| >15| > 40| N/A| N/A| Good
Pre-warning| s15| s40| Yellow| Beeps 3 times when dispe n sing water| Replace soon
Warning| sO| sO| Red| Beeps 3 times when dispe n sing water| Replace now

Filter Replacement Guide

1. Turn the old filter counterclockwise to remove it.

2. Install the new filter and rotate it clockwise and downwards to the lock.

3. Hold the” key for 5 seconds for filter reset.

Flush the filter

• For CF filter: After the filter is reset, the system will be flushed automatically for 5 minutes, and L l/L2 is displayed to remind you to change the water in the feed water tank.
  

• For MRO filter: After the filter is reset, the system will enter the automatic flushing status, please operate according to steps 2-3 in the above flushing guide.

Error Display

Error Display| Issue|

Recovery Method

---|---|---
(Non-faulty)| Water Shortage| Remove the water tank, pour out the remaining water and refill the water tank with water
Change water in the tank
| The water pump continues to work for over 40 min when no water is taken|

• Re-power on to restore.
• We recommend you call the service hotline or send an email to us.

NOTE : If you cannot solve the problems by operations, kindly call the service hotline+ 1-888-352-3558 (U.S.) or send an email to service@waterdropfilter.com for help. Please do not disassemble or attempt to repair the system by yourself to prevent further damage or harm.

Troubleshooting

The TDS Indicator turns red or the TDS level is high after filtration

• •Please check whether the feed water quality is poor. If the feed water quality is poor, filters may have been blocked early (before replacement schedule).
• •Please check whether the system is not used for a long time. Please follow the Purified Water Tank Emptying Mode prompt to flush.
• •Please check whether the filter has expired. Replace the RO membrane filter immediately.

The filtered water tastes poor .

• • Please check whether the new filter has been thoroughly flushed. Please flush the new filter according to the instruction. It is recommended to flush the whole filtration system (from water tank to water dispensing) for another 121/408 OZ of water, and you will get the best taste!
• Please check whether the system is not used for a long time. Please follow the Purified Water Tank Emptying Mode prompt to flush.

No water from the system.

• • Please check whether the power plug is loose or not plugged in.
• • Please check whether the feed water tank is short of water. If the system displays L 1/L2, it prompts a water change.
• • Please check whether the feed water tank is installed in place.
• •The purified water tank (not the feed water tank) is short of water, please wait for 2-3 mins.

The TDS value of the purified water is not stable.

• The TDS value of purified water is positively correlated with the TDS value of the feed water, which is generally 1 0% of feed water.
• The TDS value of tap water may change based on the water source.
• The TDS value of the feed water tank is not stable. As this system works with the function of “Concentrated Water Return and Reuse”. with the concentrated water flowing back to the feed water tank, it will influence the TDS of the purified water.

system Maintenance

• If you have not used the system for a minimum of 3 days, it’ s suggested that you discard the tank’s remaining water.
• During the daily water change, it is recommended to clean the feed water tank manually (Once a week is highly recommended) and clean the floating ball, floating ball silicone cover, and filter screen in the feed water tank to avoid limescale.

1. Pull out the silicone cover of the floating ball and then take out the floating ball. (Figure 1)
2. Pull out the the filter screen in the same direction, as shown in the figure. (Figure 1)
3.  After cleaning, insert the floating ball into the groove. Then put on the floating ball silicone cover and filter screen covers tightly, as shown in the figure. (Figure 2)

• Use a descaling agent (such as citric acid) to soak the feed water tank for 30 minutes every month and then clean it. Do not use organic solvents such as alcohol to wipe it.
• Clean the drip tray regularly (once a week is recommended) to avoid bacteria and residual water overflow.
• Replace the filters regularly according to the filter life indicator light.
• Do not use steel wool, an abrasive cleaner, or a corrosive liquid such as gasoline or acetone.
• If you are using well water as the source, ensure that the feed water has been through a pre-filtration system.
• Empty the feed water tank before refilling. Adding water without this step will shorten the service life of filter cartridges.
• Use a descaling agent (such as citric acid) to soak the feed water tank for 30 minutes every month and then clean it. Do not use organic solvents such as alcohol to wipe it.
• Clean the drip tray regularly (once a week is recommended) to avoid bacteria and residual water overflow.
• Replace the filters regularly according to the filter life indicator light.
• Do not use steel wool, an abrasive cleaner, or a corrosive liquid such as gasoline or acetone.
• If you are using well water as the source, ensure that the feed water has been through a pre-filtration system.
• Empty the feed water tank before refilling. Adding water without this step will shorten the service life of filter cartridges.

Limited Product Warranty

• This product comes with one-year warranty.
• The warranty of our product covers defects in materials and workmanship from the original date of purchase. During the warranty period, we will replace or repair any part which is deemed to be defective, if the product has not been subjected to tampering, alteration, lack of regular maintenance or improper use after delivery.
• The cost of repair or replacement under those excluded circumstances shall be borne by the consumer.
• This limited warranty does not cover the following items: filters and all other parts or components that require regular replacement as a result of ordinary usage. This limited warranty only applies if the system is installed, used, and maintained in compliance with all instructions and requirements enclosed with the system.

This limited warranty shall only be valid if

• Working conditions are 5-38 ‘C/40-100’ F.
• The feed water must have a pH between 6.5 and 8.5.
• Turbidity must be less than 1.0 NTU.
• The TDS of feed water must be less than 500 ppm.

Any information or suggestion with respect to our product concerning applications, specifications or standards is provided solely for your convenience.

• The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. The manufacturer shall assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf. You must verify and test the suitability of any information with respect to the product for your specific application.

This limited warranty shall be void if

• The cartridge filters are not replaced on the recommended maintenance schedule.

• The product is purchased from someone other than our official website or our authorized dealers, as we cannotverify or guarantee the integrity or authenticity of the product.
  Our sole obligation under this warranty shall be repair or replacement of a non-conforming product or parts of this product, or at our option, return of the product and a refund of the purchase price. Our obligation does not include the cost of transportation.

• We are not responsible for damage in transit, and claim that such damage should be presented to the carrier by the customer.

NOTE : In case some states do not allow limitations on how long an implied warranty lasts, you may choose to return the system. If you choose to keep it, you agree that the above limitations still apply to you.

• The warranties set forth herein are the only warranties made by us with respect to the product. We make no warranties, expressed or implied, including, but not limited to, any warranties of fitness or merchantability, except as expressly set forth above.

Safety Notice

1. The system should be placed horizontally, not upside down or diagonal
2. This system is not for commercial use. It’s for home use only, and must be used according to the specifications of this manual.
3. Please do not energize the system if the ambient temperature is lower than 40°F. This is necessary to prevent damage.
4. Ensure the plug is inserted into the socket completely to avoid damage to components due to poor contact that may cause short circuit, fire, and other dangers.
5. Only professional maintenance personnel should attempt to repair the system when it fails. Non-professionals may be at the risk of electric shock during maintenance.
6. Check whether the voltage marked on the system nameplate is consistent with that of the power supply before connecting, so as to avoid damaging components or causing a fire.
7. DO NOT use wet hands to insert/pull the plug or use a damp cloth to clean the plug. These may cause electric shocks.
8. Hold the plug to pull it out when pulling out the plug, and do not pull or twist the power cord to prevent damage and cause leakage danger.
9. Regularly check for damages to the power supply and power cords to avoid major accidents caused by leakage.
10. Always place the system in a ventilated, moisture-proof, sun-proof, and freeze-proof room. Avoid contact with corrosive substances.
11. DO NOT store flammable items such as rags, paper or aerosol cans near the system to reduce the chances of fire incidents.  DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

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