SUNPOWER Warranty for Performance PV Modules / SPR-P3 Residential User Manual

Warranty for Performance
PV Modules / SPR-P3 Residential
User Manual

Warranty for Performance PV Modules / SPR‐P3 Residential

This Limited Warranty is effective for Maxeon Solar photovoltaic modules for residential installation with SPR‐P3 in the product model number and sold after February 1, 2021. Maxeon Solar photovoltaic modules which include COM in the model number are covered by a different warranty.

Limited Warranty

Subject at all times to the terms and conditions as set out in this Limited Warranty, Maxeon Solar Pte. Ltd (“Maxeon Solar”) warrants  that  for  25 years  beginning  on  the  Warranty  Start  Date  (the  “Warranty  Period”), its  photovoltaic  modules  specified  above  (“PV  odule(s)”), shall be free from defects in materials and workmanship under normal application, installation, use and service conditions,  and the power of the PV Modules will be at least 98% of the Minimum Peak Power1  rating for the first year, and will decline by no more than 0.45% per year for the following 24 years, so the power output at the end of the final year of the 25th year warranty period will be  at least 87.2% of the Minimum Peak Power rating (the “Guaranteed Peak Power” rating).

Claims Process and Coverage

If any PV Module fails to conform to this Limited Warranty and provided that any loss in power is determined by Maxeon Solar (in its sole discretion) not to have resulted from one of the excluded events set forth in Section 4 below, then for the Warranty Period, Maxeon Solar will repair, replace or refund the defective PV Modules as set forth herein.
In the event you have a claim covered by this Limited Warranty, immediately contact Maxeon Solar directly at the contacts shown below.
Upon receipt of a claim, Maxeon Solar may require additional information regarding the claim, which may include, without limitation,  applicable warranty registration information, itemized proof of purchase and/or delivery, installation, serial and model numbers, and  evidence regarding the basis of claim. All Maxeon Solar warranty bligations hereunder are expressly contingent upon the timely and  full provision of such additional information. The return of any PV Modules will not be accepted unless prior written authorization has been given by Maxton Solar.
For any valid claim, Maxton Solar will, in its sole discretion, either: (a) repair; (b) replace; or (c) refund the original purchase price subject  to the conditions set out herein. In the event Maxeon Solar elects to repair or replace the affected PV Modules, Maxeon Solar will pay  for reasonable and customary transportation costs for: (i) the return of the PV Modules from the place where the affected PV Modules  were delivered by Maxeon Solar, and; (ii) reshipment of any repaired or replaced PV Modules to the place where the affected PV Modules  were delivered by Maxeon Solar.
In  the  event  Maxeon  Solar  elects  to  replace  any  PV  Module,  Maxeon Solar  will  replace  such  PV  Module  with  an  electrically  and mechanically compatible PV Module (including a refurbished or remanufactured PV Module) with a substantially equal or greater power  rating. For any refund, Maxeon Solar may either refund the original purchase price, or refund the amount equal to the original purchase  price multiplied by the difference between the Guaranteed Peak Power percentage and the actual power output percentage; provided,  however, the original purchase price shall be prorated at 4.75% per year starting five years after the Warranty Start Date.

General Conditions for Warranty Claims

a) All warranty claims must be filed within the Warranty Period. Any claim filed outside the Warranty Period, including any claim fora latent or undiscovered defect, is invalid.
b) The Limited Warranty for any repaired or replaced PV Module shall not extend beyond the Warranty Period.
c) When PV Modules are used on a mobile platform of any type, such as a vehicle, the Warranty Period shall be limited to 12 years.
d) PV Modules may be used with floating mounting system with written approval from Maxeon Solar
e) In cases of PV Module replacement, any replaced PV Module shall pass into the ownership of Maxeon Solar.

1“Warranty Start Date” is the earlier of
(i) date of array interconnection and
(ii) 6 months following the date of Maxeon Solar delivery. If the delivery date cannot be verified, manufacturing date will be used in its place.
2 “Minimum  Peak  Power”  is  defined  as  the  minimum  rated  power,  as shown on the label. Peak Power is defined as the watt peak at Standard  Test Conditions (1000W/m  irradiance, AM1.5, 25C. SOMS current, LACCS FF and Voltage from NREL calibration), as described in IEC61215, measured per IEC60904, and accounting 3% measurement tolerance. Maxeon Solar modules shall, in any event, require a sweep rate of no less than 200ms to ensure  an accurate power measurement. Maxeon Solar can provide a detailed testing procedure or a list of recognized testing agencies upon request.

Exclusions and Limitations

The Limited Warranty does not apply to any of the following:
a) PV  Modules  subjected  to:
(i) misuse,  abuse,  neglect  or  accident;
(ii)alteration  or  improper  installation  (improper  installation includes, without limitation, installation or array that does not comply with all Maxeon Solar installation instructions and operations and maintenance instructions of any type (as may be amended and updated from time to time at Maxeon Solar’s sole discretion),  and all national, state, and local laws, codes, ordinances, and regulations); (iii) repair or modification by someone other than an approved service technician of Maxeon Solar; (iv) conditions exceeding the voltage, wind, snow load specifications; and any other  operational specification; (v) power failure surges, lightning, flood, or fire; (vi) damage from persons, biological activity, or industrial  chemical exposure; (vii) glass breakage from impact or other events outside Maxeon Solar’s control.
b) Cosmetic effects stemming from normal wear and tear of PV Module materials or other cosmetic variations which do not cause  power output lower than what is guaranteed by the Limited Warranty. Normal wear and tear of PV Module materials can include,  but is not limited to, fading of frame color, weathering of glass coatings, and areas of discoloration around or over individual solar  cells or any part of the PV Module.
c) PV Modules installed in locations, which in Maxeon Solar’s absolute judgment may be subject to direct contact with bodies of salt water.
d) PV Modules for which the labels containing product type or serial number have been altered, removed or made illegible.
e) PV Modules which have been moved from their original installation location without the express written approval of Maxeon Solar.
f) Maxeon Solar modules which include “COM” in the model number.

Maxeon Solar shall not be held responsible or liable to the customer or any third‐party arising out of any non‐performance or delay in performance of any terms and conditions of sale, including this Limited Warranty, due to acts of God, war, riots, strikes, fire, flood or any other cause or circumstance beyond the reasonable control of Maxeon Solar.

Assignment and Transfer of Warranty

This Limited Warranty is fully assignable and transferable provided that the warranty holder provides notice to Maxeon Solar at the address listed below within 90 days of the assignment or transfer of the Limited Warranty.

Limitation of Warranty Scope

SUBJECT TO THE LIMITATIONS UNDER APPLICABLE LAW, THE LIMITED WARRANTY SET FORTH HEREIN IS EXPRESSLY IN LIEU OF AND  EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES. EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, ALL WARRANTIES OF ANY  KIND,  INCLUDING  BUT  NOT  LIMITED  TO  WARRANTIES  OF MERCHANTABILITY  AND  OF  FITNESS  FOR  PARTICULAR  PURPOSE,  USE,  OR APPLICATION, COURSE OF DEALING, OR USAGE OF TRADE AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF MAXEON SOLAR
ARE EXPRESSLY EXCLUDED AND DISCLAIMED. NOTWITSTANDING ANY PROVISION TO THE CONTRARY, MAXEON  SOLAR  SHALL  HAVE  NO  RESPONSIBILITY  OR  LIABILITY WHATSOEVER  FOR  DAMAGE  OR  INJURY  TO  PERSONS  OR  PROPERTY  OR  FOR  OTHER LOSS  OR  INJURY  RESULTING FROM ANY CAUSE WHATSOEVER ARISING OUT OF OR RELATED TO THE PV MODULES, INCLUDING, WITHOUT LIMITATION,  ANY DEFECTS IN THE PV MODULE, OR FROM USE OR INSTALLATION. UNDER NO CIRCUMSTANCES SHALL MAXEON SOLAR BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, HOWSOEVER CAUSED. LOSS OF USE, LOSS OF PROFITS, LOSS OF PRODUCTION,  LOSS OF REVENUES ARE THEREFORE SPECIFICALLY BUT WITHOUT LIMITATION EXCLUDED. MAXEON SOLAR’S AGGREGATE LIABILITY, IF  ANY, IN DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE PURCHASE PRICE PAID TO MAXEON SOLAR BY THE CUSTOMER, FOR THE  UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH GAVE RISE TO THE WARRANTY CLAIM.
SOME  JURISDICTIONS  DO  NOT  ALLOW  LIMITATIONS  ON  IMPLIED  WARRANTIES  OR THE  EXCLUSION  OF  DAMAGES  SO  THE  ABOVE  LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IF ANY PROVISION OF THIS LIMITED WARRANTY IS HELD UNENFORCEABLE OR ILLEGAL BY A COURT OR OTHER BODY OF COMPETENT  JURISDICTION, SUCH PROVISIONS SHALL BE MODIFIED TO THE MINIMUM EXTENT REQUIRED SUCH THAT THE REST OF THIS LIMITED WARRANTY WILL CONTINUE IN FULL FORCE AND EFFECT.

Maxeon Solar Pte. Ltd
www.sunpower.maxeon.com 
Document#:  536033 Rev B
© 2021 Maxeon Solar Pte. Ltd. All Rights Reserved.
View warranty, patent and trademark information atmaxeon.com/legal. 

References

• Legal | Maxeon Solar Technologies, Ltd.
• Global Solar Energy Company | Solar Panels | Maxeon US

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