VIKYLIN VKTOOL Starlight Outdoor PoE IP Security Bullet Camera User Guide

June 3, 2024
VIKYLIN

VKTOOL Software
User Manual

http://www.vikylin.com
VKTOOL Software User Manual

VKTOOL Starlight Outdoor PoE IP Security Bullet Camera

Legal Information and Symbol Conventions
Legal Information
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the company website Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks Acknowledgement
Trademarks and logos mentioned are the properties of their respective owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL OUR COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER- ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES  NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description
**** Danger Indicates a hazardous situation which, if not avoided, will or

could result in death or serious injury.
**** Caution| Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Note| Provides additional information to emphasize or supplement important points of the main text.

Chapter 1 Overview

1.1 Introduction
Search Active Devices Protocol (VKTOOL) software is a user-friendly and installation-free online device search tool.
VKTOOL software searches the online devices within your subnet and displays the information of the devices. You can use this software to edit the network parameters, reset the password, export device information, and so on.
The manual guides you to operate the VKTOOL software. Follow this manual to perform searching device, activating device, editing device’s network parameters, resetting device password, etc. To ensure the properness of usage and stability of the VKTOOL software, refer to the contents below and read the manual carefully before installation and operation.
1.2 Running Environment
The recommended running environment for installing the VKTOOL software is as follows.
Operating System
Microsoft Windows 10/Windows 8/Windows 8.1/Windows 7/Windows 2008 (32-bit or 64-bit) Microsoft Windows XP/Windows 2003 (32-bit)
CPU Intel Pentium IV 3.0 GHz or Above
RAM
1 GB or Above Video Card
RADEON X700 Series Display
1024*768 Resolution or Above
1.3 Summary of Changes
The followings are the changes of different versions.
V3.0.3
Support prompt about remaining attempts and locking time for failed password reset. See Reset Password by Secret Key , Reset Password by GUID , Reset Password by Answering Security Question , and Reset Password by Sending Email .
V3.0.2

  • Support filtering the detected online devices. See Search Online Devices for details.

  • Support switching language and area. See More Functions for details.

  • Support auto check for upgrade. See More Functions for details.
    V3.0.0

  • Support resetting password by sending Email.

  • Support unbinding Guarding Vision account.

  • Support setting Wi-Fi password when activating the device which supports Wi-Fi.

  • Support default channel password setting for activating network camera(s) via NVRdevice.

Chapter 2 Operate VKTOOL Software

After installing and running the VKTOOL software, you can use the software to search device, activate device, reset device password, etc.
2.1 Search Online Devices
VKTOOL software can automatically search the online devices within subnet every 1 minute. You can also refresh the device list manually to add the newly found devices or delete the offline devices.
The information of searched device(s), including the total number, device type, IP address, port number, gateway, etc. will be displayed in the device list.

Note

  • The software can automatically search and display the online devices within the subnet every 1 minute. You can also click Refresh to manually refresh the device list.
  • The device will be removed from the list automatically if it is offline for over 3 minutes.

2.2 Activate Device
Before you can log into the device properly, or edit the network parameters, you must create a password for the device’s administrator user “admin” to activate it.
Perform this task to activate the device(s).
Steps
Note
This function should be supported by the device and the parameters displayed on Activate the Device panel may vary for different devices.

  1. Check the device status (shown on Status column) and select the inactive device(s).

  2. On the Activate the Device panel, create a password for the device and confirm the password. The system will check password strength automatically, and we highly recommend you to use a strong password to ensure your data security.
    Caution
    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  3. Optional: For NVR device connected with the inactive network camera(s), create a password in Channel Password field for activating the network camera(s) via NVR.

  4. 4. Optional: For the device which supports Guarding Vision service, enable this function as follows.

  1. Check Enable Guarding Vision checkbox to open the Tips dialog.
  2. Create a verification code and confirm it for adding your device to the Guarding Vision app.
  3. Click and read Terms of Service and Privacy Policy.
  4. Click Confirm to enable Guarding Vision service.
  1. Optional: For the device which supports Wi-Fi, select the area or country supported by the device as you desired. The Wi-Fi signal strength is different of different area or country.
    Note
    The selectable area or country depends on the device you selected.

  2. Optional: For the device which supports Wi-Fi, set the Wi-Fi parameters to connect the wireless network.

  1. Click Set Wi-Fi.
  2. Enter the Wi-Fi network name and password.
  3. Optional: Click Verify to test the Wi-Fi network connection.
  4. Click Save to save the settings.
  5. Click Back to go back the Activate page.
    7. Click Activate to activate the device.
    Note
    If the device(s) you selected supports resetting password via GUID file, security question or Email, you need to export the GUID file, set the security question or set reserved Email address for further password reset.
    After activation, the device IP address will be set as the default IP: 192.168.1.64. For modifying the IP address, refer to Edit Device’s Network Parameters .

2.3 Edit Device’s Network Parameters
After activating device, you can edit the network parameters for one online device, or multiple online devices at the same time.
2.3.1 Edit Network Parameters of Single Device
You can edit the network parameters for one device, such as IP address, port, subnet mask or other parameters.
Before You Start
Make sure the device status is activate.
Perform this task to edit the network parameters for one device.
Steps

  1. Select one device to be edited in the device list .
    The network parameters of the device will be displayed in the Modify Network Parameters panel on the right side.

  2.  Optional: Check Enable DHCP to obtain the IP Address, Subnet Mask, IPv4 Gateway, IPv6 Address and IPv6 Gateway of the device automatically.
    Note
    The DHCP function should be supported by the device and the router that the device connected with.

  3. Optional: Check Enable Guarding Vision to enable Guarding Vision function.
    Note
    • This function should be supported by the device, or the checkbox is invalid.
    • If the function Guarding Vision is enabled for the first time, you are required to create a verification code or change the verification code in the dialog when you check Enable Guarding Vision.

  4. Edit the network parameters as you desired.
    – If the DHCP function of the device is enabled, you can edit the device’s port No.,enhanced SDK service port No. or HTTP port No..
    – If the DHCP function of the device is not enabled, you can set the modifiable network parameters (e.g., IP address, subnet mask) as desired.
    Note
    The IPv6 should be supported by the device.

  5. Enter the password of the admin account of the device in the Admin Password field.

  6. Click Modify to modify the parameters.

2.3.2 Edit Network Parameters of Multiple Devices
You can edit the network parameters of multiple devices with the same admin password.
Before You Start
Make sure the device status is activate.
Perform this task to edit the network parameters for multiple devices.
Steps

  1. Select multiple devices to be edited in the device list.

  2. In the Modify Network Parameters in Batch panel on the right side, edit the modifiable network parameters, e.g. start IP address and port. The devices’ IP addresses will be set consecutively from the start IP address and other parameters will be set to the same.
    Example
    If you select three devices for modification and set the start IP address as 10.16.1.21, then the IP addresses of the devices will be modified as 10.16.1.21, 10.16.1.22 and 10.16.1.23 in order.

  3. Optional: Check Enable DHCP to enable the DHCP function for the selected devices.
    In this way, the IP Address, Subnet Mask, IPv4 Gateway, IPv6 Address and IPv6 Gateway and of the devices can be obtained automatically.
    Note
    • The IPv6 should be supported by the device.
    • The DHCP function should be supported by the device and the router that the device connected with.

  4. Enter the password of the admin account of the devices in the Admin Password field.

  5. Click Modify to modify the parameters.

Note
The software does not support enabling Guarding Vision function in batch after activating device(s). If you select multiple devices in the device list, the Enable Guarding Vision will become solid and uncheckable.
2.4 Reset/Restore Device Password
You can reset the password or restore the password to the default password if you forget the device’s admin password. According to the device, we provide five different methods selectable for resetting the password: importing file, entering key, GUID, answering security question and sending Email.
2.4.1 Reset Password by Secret Key
You can export the device’s key request file or copy device’s QR code picture and send it to our technical engineers. Our technical engineer will reply you a secret key information. You can import the key file or enter the key to reset the password.
Steps
Note
This function should be supported by the devices.

  1. Select the device for resetting the password.

  2. Click Forgot Password to open Reset Password window.

  3. Select Export/Import Secret Key Mode.

  4. Click Export or QR code to download the key request file or copy the QR Code picture.
    Note
    The exported key request file is XML file which is named as Device Serial No.-System Time.

  5. Send the key request file to our technical engineers to get secret keyinformation.

  6. Select Import File or Input Key as the password resetting mode.

  7. Click and select the key file or enter thekey.

  8. Enter new password in text fields of New Password and Confirm Password.
    The system will check password strength automatically, and we highly recommend you to use a strong password to ensure your data security.
    Caution
    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  9. Optional: Check Reset Network Cameras’ Passwords to reset the connected network cameras’ passwords to the same one.
    Note
    This function should be supported by the device.

  10. Click Confirm to reset the password.
    Note
    If resetting password failed, you can see the remaining attempts. When the failed times reach the limit, the account will be locked and you can see the remaining locking time.

2.4.2 Reset Password by GUID
For resetting password of some devices (e.g. NVR), you can import the GUID file of device, which is exported during activation.
Before You Start
Make sure you have downloaded GUID file to local PC when activating the device.
Perform this task to reset device password by GUID.
Steps
Note
This function should be supported by the devices.

  1. Select the device for resetting the password.

  2. Click Forgot Password to open Reset Password window.

  3. Select GUID Mode.

  4. Click to select the GUID file, which is exported during activation and click Open.

  5. Enter new password in text fields of New Password and Confirm Password.
    The system will check password strength automatically, and we highly recommend you to use a strong password to ensure your data security.
    Caution
    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  6. Optional: Check Reset Network Cameras’ Passwords to reset the connected network cameras’ passwords to the same one.
    Note
    This function should be supported by the device.

  7.  Click Confirm to reset the password.
    Note
    If resetting password failed, you can see the remaining attempts. When the failed times reach the limit, the account will be locked and you can see the remaining locking time.

2.4.3 Reset Password by Answering Security Question
If you have set some security questions when activating the device, you can answer the security questions for resetting password.
Before You Start
Make sure you have set the security questions when activating the device.
Perform this task to reset device password by answering security question.
Steps
Note
This function should be supported by the devices.

  1. Select the device for resetting the password.

  2. Click Forgot Password to open Reset Password window.

  3. Select Security Question Mode.

  4. Enter the correct answer of the security question, which is set during activation.

  5. Enter new password in text fields of New Password and Confirm Password.
    The system will check password strength automatically, and we highly recommend you to use a strong password to ensure your data security.
    Caution
    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  6. Optional: Check Reset Network Cameras’ Passwords to reset the connected network cameras’ passwords to the same one.
    Note
    This function should be supported by the device.

  7. Click Confirm to reset the password.
    Note
    If resetting password failed, you can see the remaining attempts. When the failed times reach the limit, the account will be locked and you can see the remaining locking time.

2.4.4 Reset Password by Sending Email
If you have set the Email address when activating the device and forgot the device password, you can send the QR code picture or XML file to the specified Email address ,and then receive an Email with the verification code in your reserved Email address, which is used to reset password.
Before You Start
Make sure that you have set reserved Email address when activating the device.
Perform this task to reset device password by sending Email.
Steps
Note
This function should be supported by the device.

  1. Select the device for resetting the password.

  2. Click Forgot Password to open Reset Password window.

  3. Select Reserved Email.

  4. Click Save or Export XML to download the QR code picture or XML file to local PC and then send it to the specified Email address.
    Note
    You will receive an Email with the verification code for resetting the password.

  5. Enter the received verification in Verification Code field.

  6. Enter the new password in fields of New Password and Confirm Password. The system will check password strength automatically, and we highly recommend you to use a strong password to ensure your data security.
    Caution
    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and specialcharacters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  7. Optional: Check Reset Network Cameras’ Passwords to reset the connected network cameras’ passwords to the same one.
    Note
    This function should be supported by the device.

  8. Click Confirm to reset the password.
    Note
    If resetting password failed, you can see the remaining attempts. When the failed times reach the limit, the account will be locked and you can see the remaining locking time.

2.4.5 Restore Password
For some old version devices, if you forget the admin password of the searched devices, you can restore the device’s default password.
Perform this task to restore device password.
Steps

  1. Send the serial No. of the device which needs password recovery to our technical engineers.
    You will get a security code.

  2. Select the device in the device list for restoring default password.

  3. Click Forgot Password to open Restore Default Password window.

  4. Enter the security code in the Security Code field.

  5.  Click Confirm to restore the default password of the device.

Note
The default password (12345) for the admin account is for first-time log-in purposes only. You must change this default password to better protect against security risks, such as the unauthorized access by others to the product that may prevent the product from functioning properly and/or lead to other undesirable consequences.
Caution
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

2.5 Export Device Information
You can save the information of the searched devices as a CSV file, including device type, IP address, port, software version and so on.
Perform this task to export device information.
Steps

  1. Select the device(s).
  2. Click Export to open the Export CSV window.
  3. Enter the file name.
  4. Click to set the savingpath.
  5. Click Confirm to save the information as CSV file.

2.6 Unbind Guarding Vision Account
If the device is added to Guarding Vision account, you can unbind it from the account via VKTOOL software.
Note
For some areas with specialized servers such as Russia, you should switch area before unbinding Guarding Vision account. For details, refer to More Functions .
From the device list, select the device which Guarding Vision service is enabled for and has been added to Guarding Vision account, and click Unbind to perform the operations as follows:

  • Method 1: For the device which supports unbinding function, enter device Password (admin user) to unbind the device from Guarding Vision account.
  • Method 2: For the device which does not support unbinding function, enter User Name, Password and Verification Code to unbind the device from Guarding Vision account.

2.7 More Functions
There are some more functions supported by VKTOOL software, such as ordering device list, adjusting heading sequence, switching language, etc.
Ordering Device List
You can click on each column heading to move down or move up the device list.
Adjusting Heading Sequence
You can click and drag the column heading to change the heading sequence.
Accessing Device via Web Browser
Double-click the IPv4 Address field of the found device, and the login interface via web browser of the device will be opened. You can enter the user name and password to log into the device.
Switch Language/Area
Click on the top right corner of the Home Page to switch language (English or Simplified Chinese) and area (Russia or Other)

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