Hiearcool UCN3610 8 In 1 USB C Hub User Manual

June 4, 2024
Hiearcool

Hiearcool UCN3610 8 In 1 USB C Hub

Features

  • Plug&Play
  • HDMI: Up to 3840*2160@60Hz
  • USB C PD: Power Input Up to 1 00W
  • Gigabit Ethernet: Up to 10/100/1 000Mbps e USB 3.0 x 3: Up to 5Gbps
  • SD/TF: Up to 2TB capacity
  • Preventing overload, over-voltage, over­current, short circuit, overcharge, voltage regulation and temperature protection under 45 °C.

Port Introduction

  • The current output of the new MacBook is around 1.5A.When the load exceeds 1.5A, the computer will start the Self-Protection function.
    Then prompt pop up ( current overload), disable the prompt and restart your laptop. Connect the PD before plugin any other port.

  • If your MacBook is the first time to use the Ethernet port:
    Macbook needs to be set up as follows: System Preferences-> Network-> Click”+” to create a new service-> Select USB 10/100/1000 LAN -> Create -> Application (Click on the application to show USB 10/100 /1000 LAN Green, connected successfully). The macbook is accessed via wired internet at this time.

  • Please do not disconnect the PD when transferring data.

FAQ

Q1: Why is there no video output?
A1: Please make sure that the laptop is equipped with Thunderbolt 3/USB-C 3.1 Gen 2/USB-C 3.1 Gen 1 port(Supports PD), which supports usb c display transfer.

  • lf it is Thunderbolt 3 laptop, please try to update system BIOS, Thunderbolt 3 driver, Thunderbolt 3 NVM firmware, and graphics (GPU) driver from the system manufacturer.
  • Ensure sufficient power supply to connect external monitors.
  • Check the HDMI cable or monitor if can work properly.

Q2: Why can’t I use the mouse/keyboard/hard drive via the product?
A2: Please plug in the Laptop’s power adapter to the USB-C pd port or connect the AC power adapter to the laptop before using. If the issue insists, please feel free to contact us.
Q3: Why does the USB C PD port doesn’t work?
A3: The USB C PD supports power INPUT up to 1 00W. Please plug in the Laptop’s power adapter to the USB-C pd port and make sure the laptop supports PD function.

Any Concern?

Product Support:
Email: hiearcool@outlook.com

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