FLEX-ABLE Xtreme Hose 50Ft Expandable Garden Hose User Guide
- June 6, 2024
- FLEX-ABLE
Table of Contents
90-Day Money-Back Guarantee
Please read the following important information about your new Flex-Able Hose.
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The Flex-Able Hose must be used with a sprayer or an on/off ball valve attached.
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The Flex-Able Hose is intended for outdoor use only; do not use the hose inside.
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Do not drink from the hose or use the hose to supply drinking water for humans or animals. An outdoor hose may be exposed to conditions that can be hazardous to
human and animal health. -
Do not run hot water through the Flex-Able Hose.
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The Flex-Able Hose is a general outdoor water hose. Do not stretch the hose or use the hose for any purpose other than standard outdoor watering tasks.
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The Flex-Able Hose is intended to expand only with use of water. If stretched while drained, the hose can quickly retract and cause bodily harm. Do not stretch the hose.
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The Flex-Able Hose is intended to be drained after each use. Do not leave the hose under pressure when not in use. Drain the hose completely before storage and store indoors during extreme hot (above 120° F/49° C) or cold temperatures (below 20° F/−6.7° C).
Do not leave the hose in the sun for extended periods of time.
CAUTION: Extreme caution should always be used when the hose is in a
stretched and drained condition as the Flex-Able Hose retracts like a giant
rubber band.
Do not allow children to play with or near the Flex-Able Hose.
WARNING:
Instructions for Use
- Before use, ensure that all rubber washers are inserted into the coupling side of the hose and sprayer. CAUTION: Do not overtighten the couplings. Overtightening might damage the washer and coupling. Hand tightens to a snug fit. Do not use tools to tighten.
- Attach the Flex-Able Hose to a spray nozzle or an on/off ball valve.
- Attach the hose to an outside spigot. Gradually turn the water on and allow the hose to expand to full length. The Flex-Able Hose is now ready for watering tasks.
- When finished, turn the water off at the spigot, squeeze the spray nozzle, and allow the water to drain. The hose will retract to its reduced size.
CAUTION: The hose is intended to retract when water is turned off. If the hose is attached to an oscillating sprinkler, move the oscillating sprinkler and hose close to the spigot to allow the hose to retract freely.
WARNING:
Do not use a hose with spiked sprinklers. The spike could dislodge and be
propelled into people, animals, or objects, causing injuries and/or property
damage.
Ground Sprinkler Application
- Attach the sprinkler to the ball valve.
- Turn the ball valve off.
- Turn the water on and allow the hose to fully expand.
- Place the sprinkler in the desired location. Make sure the sprinkler is not facing you or others when you turn the ball valve on.
The Power Living Flex-Able Xtreme Hose is covered by a 90-day money-back
guarantee. If you are not 100% satisfied with your product, return the product
and request a replacement product or refund. Proof of purchase is required.
Refunds will include the purchase price, less processing, and handling. Follow
the instructions in the Return
Policy below to request a replacement or refund.
Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year
replacement guarantee if your product or component part does not perform as
expected, the guarantee extends only to the original purchaser and is not
transferable. If you experience an issue with one of our products within 1
year of purchase, return the product or the
component part for replacement with a functionally equivalent new product or
part. The original proof of purchase is required, and you are responsible to
pay to return the appliance to us. In the event a replacement appliance is
issued, the guarantee coverage ends six (6) months following the receipt date
of the replacement appliance or the remainder of the existing guarantee,
whichever is later. Tristar reserves the right to replace the appliance with
one of equal or greater value.
Return Policy
If, for any reason, you would like to replace or return the product under the
money-back guarantee, your order number can be used as the return merchandise
authorization number (RMA). If the product was purchased in a retail store,
return the product to the store or use “RETAIL” as the RMA. Return your
product to the address provided below for a replacement, which will incur no
additional processing and handling fees, or for the refund of your purchase
price, less processing, and handling. You are responsible for the cost of
returning the product. You can locate your order number at
www.customerstatus.com. You can call customer
service at 973-287-5160 or email
info@tvcustomerinfo.com for any additional
questions. Pack the product carefully and include in the package a note with
(1) your name, (2) mailing address, (3) phone number, (4) email address, (5)
reason for return, and (6) proof of purchase or order number, and (7) specify
on the note whether you are requesting a refund or replacement. Write the RMA
on the outside of the package.
Send the product to the following return address: Power Living Flex-Able Xtreme Hose Tristar Products 500 Returns Road Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5160.
Refund
Refunds requested within the money-back guarantee timeframe will be issued to
the payment method used at purchase if the item was purchased directly from
Tristar. If the item was purchased from an authorized retailer, proof of
purchase is required, and a check will be issued for the item and sales tax
amount. Processing and handling fees are non-refundable.
For California Residents
**WARNING:** This product can expose you to Di(2-Ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Ragner U.S. Patent No. 7,549,448 and other patents pending.
Illegal for potable use and not anticipated to be used for human or animal consumption.
This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.
Visit us at tristarcares.com or scan this
QR code with your smartphone or tablet:
To contact us, email us at
info@tvcustomerinfo.com
or call us at 973-287-5160
Distributed by:
Tristar Products, Inc.
Fairfield, NJ 07004
© 2021 Tristar Products, Inc.
Made in China
PL-FXH_IB_TP_ENG_V1_210924
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