Hiearcool T4802 Thunderbolt 4 Docking Station User Manual
- June 5, 2024
- Hiearcool
Table of Contents
T4802 Thunderbolt 4 Docking Station |
User Manual
Thunderbolt 4
DOCKING STATION
Model: T4802
Attention
For HDMI and DP normal output, Please ensure that you’ve downloaded/updated
the display link driver via
https://www.synaptics.com/products/
displaylink-graphics/downloads When installing the driver on some
Applesystems,you may need to pay attention to the operation: Preferences >>
Security and Privacy Settings >> Allow APP Store and approved developers Note:
Only for HDMI and DP functions
Product Features
- 1x DisplayPort: 4K@60Hz
- 1x HDMI:4K@60Hz
- 4xThunderbolt 4 USB C Port:
- Host connection
- 40 Gbps Data Transfer
- 60 watts PD charging and downstream port 15 watts power
- USB C port support single 8K
- Dual display 4K@60Hz
- 1x Gigabit Ethernet: 10/100/1000 Mbps
- 2x USB3.0: Transfer data rate up to 5Gbps, compatible with USB3.0/2.0/1.1 devices.
- 2x USB2.0: Transfer data rate up to 480Mbps, compatible with USB2.0/1.1 devices.
- 1x TF/SD Card Slot: Support up to 2TB memory card.
- 1x 3.5mm Mic Jack: external microphone input.
- 1x 3.5mm Headphone Jack: headphone output.
- 1x Power Adapter:
- Input:100-240V~50/60Hz 2.5A
- Output:6.0A 20V 120W
Product Introduction
Windows Video output multiple displays setting
Setup 1: Display settings
Right-click on the desktop and select Display Settings Step 2: Choose a
monitor
Step 3: Select mode
MacOS Video output multiple displays setting
Step 1: open System preferences
Step 2: Select the monitor
Step 3: select function
Windows Driver Downloads
Please refer to https://www.synaptics.com/products/displaylink-
graphics/downloads to download/update the driver before continuing to use
it.
Windows Driver Downloads
Here you can download drivers for DisplayLink® USB graphics chipsets
incorporated in your dock, adapter or monitor. We recommend to update to the
latest driver to address any potential security issues, fix bugs, improve
performance and add new features.
Notes:
- Your Original Equipment Manufacturer (OEM) may also provide software for your specific monitor, dock or adapter that differs from the DisplayLink releases. Please check their website for details.
- Windows 10 S products using DisplayLink technology will get their device drivers either from OEM pre-installation or from Windows Update.
Mac OS Driver Downloads
Please refer to https://www.synaptics.com/products/displaylink- graphics/downloads to download/update the driver before continuing to use it.
DisplayLink macOS Software
DisplayLink Manager is a new way to enable your DisplayLink dock, adapter or
monitor on macOS platforms. It’s an application that combines our latest
driver with features that streamline the setup of multiple displays up to 4K.
Windows installation:
Step 1: https://www.synaptics.com/products/displaylink-graphics/downloads
Step 2: select download file
Step 3: Open DisplayLink USB Graphics Software for Windows exe file
Step 4: Click Yes. Automatically detects the installation
environment.
Step 5: Automatically detects the installation environment.
Step 6: Waiting for “Finish installation”
MACOS Installation
Step 1: https://www.synaptics.com/products/displaylink-graphics/downloads
Step 2: select download file
Step 3: Open DisplayLink USB Graphics Software for macOS dmg file.
Step 4: Click the Displaylink software installer. pkg
Step 5: Continue……
Step 6: Continue……
Step 7: Finish over Restart
FAQ
01: Do I need to download any driver before using it?
Al: Yes, please download Displaylink Driver before using. and please make sure
your laptop system is updated to the latest.
02: Can this Thunderbolt 4 docking station be used with any laptop?
A2: This docking station is suitable for any laptop with a thunderbolt 4/3
port or Power delivery port (USB 3.1 Type-C (Gent)—(DP Alt mode required:
Display Port Alt Mode (DP Alt Mode) allows a USB-C equipped computer to corned
direct-ly to a display or monitor). Kindly recommended that you use the
included Thunderbolt 4 cable. it can be compatible with your device very well.
03: When I plug in or plug out on this docking station. HDMI monitors go
black for a few seconds and then recover? Is this normal?
A3: It is a process of EDID (Extended Display Identification Data)
communication that may blackout the screen for a few seconds. The recovery
time depends on the laptop and monitor (1 minute at max).Please do not worry
and be patient while waiting for the data completed. If you encounter any
screen problems after waking up your laptop. please restart the docking
station:
04: Why can’t I connect the Ethernet via the product?
A4: a.For windows laptop.it is plug-and-play.Please check if the security on
your network that was preventng the dockng station from establishing a
connection. And take the ethernet off of DI-ICP and set it to manual only. and
also not on Automate location but a fixed location. b.For MacBook needs to be
set up as follows: System Preferences – + Network – + Click “+” to create a
new service – + Select USB 10/100/1000 LAN Create—Application (Click on the
application to show USB USB 10/100/1000 LAN Green. connected successfully).
The MacBook is accessed via wired internet at this tree.
05: Why does the product get a little hot?
A5: When this docking station charges or transfers ern: 1..; high speed.
the temperature may increase. This heat is dissipated through the aluminum
exterior. so it may fee:
little hot when touch. Don’t worry. this is within the name Emits of the
docking station operation.
06: Why is there no audio output from the 1-1DMI port?
A6: 1. Please make sure that is an audio output function on the monitor.
2. Please set the external monitor as the default audio output
device.(Windows users: START>SETTINGS>SYSTEM> SOUND: then change output/macOS
users: System Preferences>Sound>Output: then change production).
07: Can I connect my Apple SuperDrive to the hub?
AS: No. some devices such as the Apple SuperDrive look for Apple-specific
signaling and will not work when connected through any USB C Hub.
Package Included
- lx Thunderbolt 4 Docking Station
- 1 x Thunderbolt 4 Cable
- 1 x 20V AC Power Adapter
- 1x User Manual
After-Sales
If there is any concern when using the product, please contact us for support
through the following
steps:
- Log into your Amazon account.
- 0pen your purchased orders
- Click “contact us” under the purchased product
Product Support:Hiearcool@outlook.com