Hiearcool UCN3270 USB C Hub USB-C Laptop Docking Station User Manual

UCN3270 USB C Hub USB-C Laptop Docking Station
User Manual

Hiearcool lllNl USB C Hub is compatible with specific Thunderbolt 3, Type C Gen2 or USB-C Windows systems.
The USB C ports on the Laptop are looking the same, but it has several critical differences between Thunderbolt 3, USB-C 3.1 Gen 2, and USB-C 3.1 Gen

1. The difference between the three technologies is bandwidth.

UCN3270 USB C Hub USB-C Laptop Docking Station

• Thunderbolt 3: 40Gb/s
• USB-C3.1 Gen 2: 10Gb/s
• USB-C 3.1 Gen 1: (Support Power Delivery)

DOES NOT SUPPORT USB C DISPLAY OUTPUT:

• USB-C 3.1 Gen 1: SGb/s (data transfer only)

The laptop does not equip the Type C port to support USB C display data transfer?
Please don’t worry, you can contact us for technical support through the following steps:

1. Log in to your Amazon account.
2. Open your purchased orders
3. Click “contact us” under the purchased product.

Technical Support Email:
Please don’t worry, you can contact us for technical support through the following steps:

1. Log in to your Amazon account.
2. Open your purchased orders
3. Click “contact us” under the purchased product.

Technical Support Email:
hiearcool@outlook.com

Compatibility List (partial list): Lenovo

Lenovo Thinkpad T590
lenovo thinkpad T480
lenovo thinkpad T480s
lenovo thinkpad T490
lenovo thinkpad T490s
Lenovo T580
Lenovo ThinkPad-T470
Lenovo ThinkPad X390
Carbon X1 5th/6th Gen
Lenovo L480
lenovo-leg ion-y7000 p
Lenovo xl yoga gen 3
Yoga 720 13″
Lenovo Yoga 720
Lenovo Yoga 730
ThinkPad X390 Yoga
Lenovo yoga c940
Lenovo Yoga 910
Lenovo ldeapad T470s
ThinkPad P53| Lenovo ThinkBook 14-IML
Lenovo ldeapad 5740
Lenovo Thinkpad 290s
Carbon X1 5th/6th Gen
ThinkPad X1 Carbon Gen 7
ThinkPad X1 Carbon Gen 8
ThinkPad P52 (15″) Mobile Workstation
Lenovo ThinkPad P50
Lenovo ThinkPad P52
Lenovo ThinkPad P52s
Lenovo ThinkPad P53
Lenovo ThinkPad P535
Lenovo ThinkPad E14 14
Lenovo ThinkPad E15
Lenovo ThinkPad T495
Lenovo ThinkPad E580
Lenovo ThinkPad P51
Lenovo ThinkPad X1 Yoga Gen 4
Lenovo ThinkPad Xl Yoga Gen 3
ThinkPad L13 Yoga
ThinkPad X380 Yoga
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HP

HP Elitebook 840 g5
HP Spectre x360
HP Spectre x360 Convertible 13-ae0xx
HP Elitebook 830 g6
HP Elitebook 850 G5
HP Spectre Folio – 13-ak0015nr| HP Spectre x360 Laptop- 13t touch
HP Spectre x360 Laptop – lSt touch
HP Spectre x 360 Convertible 13-WOxx
HP ZBook 15 GS Mobile Workstation
HP Probook 450 G6
HP EIitebook x360 1030 G3
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Dell

Dell Latitude 7490
Dell Latitude 7400
Dell XPS 15 7590
Dell XPS 9380
Precision 5510
Precision 5520
Precision 5530
Precision 7530
Precision 7730
Precision 7720
Vostro 15-7590
XPS 13 9365 2-in-1
XPS 13 9350
XPS 13 9360| XPS 15 9550
XPS 15 9560
XPS 13 9370
XPS 15 9570
XPS 9575 2-in-1
Dell Inspiron 500O
Dell 8650
Dell Latitude 5500
Dell latitude 7290
XPS 13 7390
Dell New XPS 15
New XPS 15 Touch Laptop
Precision 7520
XPS 15 9500
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Hiearcool 11-in-1 Premium USB C Hub:

Function Port Introduction:

Type-C Charging Port: Supports PD(power delivery) charging via 0SB-C
female port(Unidirectional), Max. 100W power pass through, Power voltage
identifies intelligently between 14.5/20V.
Gigabit RJ45 Port: Supports 1000Mbps RJ45 Port.
1+HDMI 4K Output Port: Up to 4K@30Hz.
VGA port: Max up to 1920x1080P@60Hz
SD Card Slot: Super speed up to 5Gbps.
Micro SD Card Slot: Super speed up to 5Gbps.
2+USB 3.0 Ports: Support Super Speed USB3.0 (USB 3.1 Gen 1) Max.
5Gbps data transferring rate and 4.5W (5V/900mA) power output.
2+USB 2.0 Type-A Ports: 480Mbps data transferring rate.

Supported Systems:
Apple OS X Yosemite up to 10. 10.2/Apple OS X EI Capitan up to 10. 11.5/Windows 10 Home up to 1511/ Google Chrome OS up to 46.0.2490.82

How To Set Up:

1. Plug in your external peripheral onto the hub.
2. Plug in the apple Power Adapter into the USB C port of hub.
3. Plug the hub all the way into the usb c ports of your Macbook Pro or other Type-C devices.

Extend Mode
Supports extend mode – the computer and the external monitor are the same or different. Only the windows system computer can support this mode. The Display Setting  need to be set at Extend these displays.
Mirror Mode:
If your laptop is apple, you need to change your laptop setting by clicking the Mirror Displays. Our usb c hub would support Mac to extend two monitor through the HDMl  and VGA ports at the same time.
If your laptop is window systems, you need to change the display settings to Duplicate these displays by clicking right.

Incompatible List:

1. Asus Tronsformer3 Pro
2. Samsung TabPro S
3. Wacom mobilestudio pro 16
4. Nexus 6P
5. Nintendo Switch
6. Pad Pro

Warning:

1. lf your MacBook is the first time to use the ethernet port, Macbook needs to be set up as follows.
   Click System Preferences’- ‘Network’, click “+” and selecting usb 10/ 100/1000 LAN to create an application (click on the app to show usbusb 10 I 100 I 1000 lan green,  connected successfully). Macbook accessed through wired internet at this time.
   https://www.youtube.com/watch?v=-nm0k6NDJyC

2. Our usb c hub don’t support Nintendo Switch to get the LAN wired connection work for the chip compatiblity. We are working on this issue.

3. The USB ports don’t support data transfer with the ipad pro for the chip compatibility.

4. For the monitor issue, could you try the process as below
   If your laptop is apple, you need to change your laptop setting by clicking the Mirror Displays. Our usb c hub would support Mac to extend two monitor through the  HDMI and VGA ports at the same time.
   lf your laptop is window systems, you need to change the display settings to
   Duplicate these displays by clicking right,

5. The SD card slot and the TF card slot can’t be used on the hub simultaneous.

6. AII resolutions of HDMI become 1080p@6Ohz once you use the VGA Port no matter you use 1 HDMI Port or 2 HDMI ports at the same time.

7. when connecting an external hard drive or multiple devices to this hub, connect your laptop’s power adapter to the USB-C Power Delivery port. Because the standard  current of USB 3.0 is 1.5A and the computer will start the self-protection function when its load exceeds 1A, it will show “USB power consumption is high, disabled”  Please just unplug the hub and restart the laptop. Then, charge your laptop and connect the hub again. It will work.
   

Resolution Setting for win lO&Mac

Right Click Desktop > Display Setting

Apple Icon > System Preferences > Displays

Display Setting for win 10

Clone mode
Right click desktop >Graphics Settings >Display

Other Graphics Card (e.g. AMD)
Intel Graphics Card only supports 3 monitors display, thus one of four monitors will not be displayed.

Intel Graphics Card

Intel Graphics Card only supports 3 monitors display, thus one of four monitors will not be displayed.

Extended Desktop
Right click desktop>Graphics Settings > Display

Other Graphics Card (e.g. AMD)
MST FUNCTION, but only Windows support MST Mac OS DOSE NOT support.

Intel Graphics Card only supports 3 monitors display, thus one of four monitors will not be displayed.
MST FUNCTION, but only Windows support MST, Mac OS DOSE NOT support.

Intel Graphics Card

Display Settings for Mac

Mirror Display
Apple lcon > System Preferences > Displays

Extend Display
Apple Icon > System Preferences > Displays

For Mac OS system, due to the Apple system restrictions(OS system only could extend an external monitor via one usbc port, if you would extend more monitors, you need  to Install window system on your device or extend the display via multiple usb c port. It was an issue with the current Mojave software.)

Sound Settings for win 10

Sound Setting for Mac
Apple logo>System Preferences > Sound

Package Includes:
1X Hiearcool Multiport USB C Hub
1 X User Manual
1 X Travel Pouch
After-Sales Service:
Any Concern? Please feel free to contact us for technical support through the following steps:
Any Concern? Please feel free to contact us for technical support through the following steps:

1. Log in to your Amazon account.
2. Open your purchased orders
3. Click “contact us” under the purchased product.

Technical Support Email:
hiearcool@outlook.com

Made in China

Documents / Resources

| Hiearcool UCN3270 USB C Hub USB-C Laptop Docking Station [pdf] User Manual
UCN3270 USB C Hub USB-C Laptop Docking Station, UCN3270, USB C Hub USB-C Laptop Docking Station, Laptop Docking Station, Docking Station
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