ARRMA ARA7116V2 Limitless V2 Roller Vehicle Toy Instruction Manual
- June 4, 2024
- ARRMA
Table of Contents
WHAT’S INCLUDED?
SPEKTRUM DX3
Transmitter
ARRMA 4×4 3S BLX Vehicle
REQUIRED: 4x AA Batteries LiPo Battery (1x2S or 1x3S) LiPo Charger
www.arrma-rc.com
WARNINGS
NOTICE
All instructions, warranties and other collateral documents are subject to
change at the sole discretion of Horizon Hobby, LLC. For up-to-date product
literature, visit www.horizonhobby.com or
www.towerhobbies.com and click on the support
or resources tab for this product.
MEANING OF SPECIAL LANGUAGE
The following terms are used throughout the product literature to indicate
various levels of potential harm when operating this product:
WARNING: Procedures, which if not properly followed, create the
probability of property damage, collateral damage, and serious injury OR
create a high probability of superficial injury.
CAUTION: Procedures, which if not properly followed, create the
probability of physical property damage AND a possibility of serious injury.
NOTICE: Procedures, which if not properly followed, create a possibility
of physical property damage AND little or no possibility of injury.
WARNING: Read the ENTIRE instruction manual to become familiar with the
features of the product before operating. Failure to operate the product
correctly can result in damage to the product, and personal property and cause
serious injury.
This is a sophisticated hobby product and NOT a toy. It must be operated with
caution and common sense and requires some basic mechanical ability. Failure
to operate this product in a safe and responsible manner could result in
injury or damage to the product or other property. This product is not
intended for use by children without direct adult supervision. Do not use
incompatible components or alter this product in any way outside of the
instructions provided by Horizon Hobby, LLC. This manual contains instructions
for safety, operation, and maintenance. It is essential to read and follow all
the instructions and warnings in the manual, prior to assembly, setup or use,
in order to operate correctly and avoid damage or serious injury.
Age Recommendation: Not for children under 14 years. This is not a toy.
SAFETY PRECAUTIONS AND WARNINGS
As the user of this product, you are solely responsible for operating in a
manner that does not endanger yourself and others or result in damage to the
product or property of others.
This model is controlled by a radio signal subject to interference from many
sources outside your control. This interference can cause momentary loss of
control, so it is advisable to always keep a safe distance in all directions
around your model as this margin will help avoid collisions or injury.
- Never operate your model with low transmitter batteries.
- Always operate your model in open spaces away from full-size vehicles, traffic and people.
- Never operate the model in the street or in populated areas for any reason.
- Carefully follow the directions and warnings for this and any optional support equipment (chargers, rechargeable battery packs, etc.) you use.
- Keep all chemicals, small parts and anything electrical out of the reach of children.
- Never lick or place any portion of the model in your mouth as it could cause serious injury or even death.
- Exercise caution when using tools and sharp instruments.
- Take care during maintenance as some parts may have sharp edges.
- Immediately after using your model, do NOT touch equipment such as the motor, electronic speed control and battery, because they generate high temperatures. You may burn yourself seriously by touching them.
- Do not put fingers or any objects inside rotating and moving parts, as this may cause damage or serious injury.
- Always turn on your transmitter before you turn on the car. Always turn off the car before turning your transmitter off.
- Keep the wheels of the model off the ground when checking the operation of the radio equipment.
WARNING AGAINST COUNTERFEIT PRODUCTS: Always purchase from a Horizon Hobby, LLC authorized dealer to ensure authentic high-quality Spektrum products. Horizon Hobby, LLC disclaims all support and warranty with regards to, but not limited to, compatibility and performance of counterfeit products or products claiming compatibility with DSM or Spektrum technology.
WATER-RESISTANT VEHICLE WITH WATERPROOF ELECTRONICS
Your new Horizon Hobby vehicle has been designed and built with a combination
of waterproof and water-resistant components to allow you to operate the
product in many “wet conditions,” including puddles, creeks, wet grass, snow,
and even rain.
While the entire vehicle is highly water-resistant, it is not completely
waterproof and your vehicle should NOT be treated like a submarine. The
various electronic components used in the vehicle, such as the Electronic
Speed Control (ESC), servo(s), and receiver are waterproof, however, most of
the mechanical components are water-resistant and should not be submerged.
Metal parts, including the bearings, hinge pins, screws, and nuts, as well as
the contacts in the electrical cables, will be susceptible to corrosion if
additional maintenance is not performed after running in wet conditions. To
maximize the long-term performance of your vehicle and to keep the warranty
intact, the procedures described in the “Wet Conditions Maintenance” section
below must be performed regularly if you choose to run in wet conditions. If
you are not willing to perform the additional care and maintenance required,
then you should not operate the vehicle in those conditions.
** CAUTION: Failure to exercise caution while using this product and
complying with the following precautions could result in product malfunction
and/or void the warranty.
General Precautions**
- Read through the wet conditions maintenance procedures and make sure that you have all the tools you will need to properly maintain your vehicle.
- Not all batteries can be used in wet conditions. Consult the battery manufacturer before use. Caution should be taken when using Li-Po batteries in wet conditions.
- Most transmitters are not water-resistant. Consult your transmitter’s manual or the manufacturer before operation.
- Never operate your transmitter or vehicle where lightning may be present.
- Do not operate your vehicle where it could come in contact with salt water (ocean water or water on salt-covered roads), or contaminated or polluted water. Saltwater is very conductive and highly corrosive, so use caution.
- Even minimal water contact can reduce the life of your motor if it has not been certified as water-resistant or waterproof. If the motor becomes excessively wet, apply very light throttle until the water is mostly removed from the motor. Running a wet motor at high speeds may rapidly damage the motor.
- Driving in wet conditions can reduce the life of the motor. The additional resistance of operating in water causes excess strain. Alter the gear ratio by using a smaller pinion or larger spur gear. This will increase torque (and motor life) when running in mud, deeper puddles, or any wet conditions that will increase the load on the motor for an extended period of time.
Wet Conditions Maintenance
- Remove the battery pack(s) and dry the contacts. If you have an air compressor or a can of compressed air, blow out any water that may be inside the recessed connector housing.
- Remove the tires/wheels from the vehicle and gently rinse the mud and dirt off with a garden hose. Avoid rinsing the bearings and transmission.
NOTICE: Never use a pressure washer to clean your vehicle.
- Use an air compressor or a can of compressed air to dry the vehicle and help remove any water that may have gotten into small crevices or corners.
- Spray the bearings, drive train, fasteners, and other metal parts with a water-displacing light oil or lubricant. Do not spray the motor.
- Let the vehicle air dry before you store it. Water (and oil) may continue to drip for a few hours.
- Increase the frequency of disassembly, inspection, and lubrication of the following:
- Front and rear axle hub assembly bearings.
- All transmission cases, gears, and differentials.
- Motor–clean with an aerosol motor cleaner and re-oil the bearings with lightweight motor oil.
- Drain any water that has collected in the tires by spinning them at high speed. With the body removed, place the vehicle upside down and pull full throttle for a few short bursts until the water has been removed.
Support
At ARRMA we want you to love running your kit and make owning a high-
performance RC car as simple as possible. If you have any questions about
running, maintaining, tuning or repairing your ARRMA product there are three
options for you to use to get help and advice. Visit ARRMA-RC.com for support,
parts and upgrades for your kit. If you can’t find what you’re looking for
then you can always email us at support USA@ARRMA-RC (USA) or support@ARRMA-
RC.com (ROW) 24hrs a day and we will do our best
to help you with your query.
Kit Overview
Supplied
- ARRMA VORTEKS™ 3S (ARA4305V3T1/T2/T3)
- Spektrum™ 2.4GHz Transmitter (SPM2340)
- Spektrum™ 2.4GHz Receiver (SPMSR6200A)
- Spektrum™ FIRMA ESC (SPMXSE1100CP)
- Spektrum™ 3660 3200Kv MOTOR (SPMXSM2000)
- Spektrum™ S651 7KG, Metal Gear Servo, 23T (SPMS651)
SPECIFICATIONS
ARRMA VORTEKSTM 3S (ARA4305V3T1/T2/T3)
Length | 470mm / 18.50 in |
---|---|
Width | 338mm / 13.31 in |
Height | 163mm / 6.42 in |
Wheelbase | 287mm / 11.30 in |
Battery Tray MAX dims | L: 156mm / 6.14 in |
W: 51mm / 2.01 in
H: 48mm / 1.89 in
Weight| 2.95kg / 6.49 lb
Required
|
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|
Quick Start Guide
Remove Body
Install AA Batteries In Controller
CAUTION: Only charge rechargeable batteries. Charging non-rechargeable
batteries may cause the batteries to burst, resulting in injury to persons
and/or damage to property.
** CAUTION:** Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to national regulations.
Install Charged Batteries In the Car
Steering Neutral
How to Drive
Connect ESC and Power On
Install Car Body
Power Off
Storage
ALL SAFE… UNTIL NEXT TIME!
Electronic Speed Controller (ESC)
Only use fully charged LiPo batteries (4.2V per cell) to prevent battery/ESC damage .
ESC Specifications
Input Voltage| 2S-3S LiPo (7.4-11.1v) 50C 5000mAh
Minimum Req. 6-8 Cell NiMh (7.2v-9.6v)| BEC Output| 6.0v/4A Max
Throttle Setup
Connect batteries, turn on TX and press/hold the set button ‘A’. Turn the
switch on ‘B’ and release the set button when the RED light flashes on the
ESC.
Battery Modes
If using LiPo batteries you must set the correct battery mode on the ESC
(electronic speed controller) to prevent battery damage.
Temperature Protection
If the ESC temperature exceeds 125 degrees Celsius/257 degrees Fahrenheit, the
ESC will enter temperature protection mode and the green status LED will
blink. Once the ESC has cooled down it will resume normal operation after it
has been turned off and back on again.
ESC Tuning Options
The brushless ESC is setup for use straight from the factory, if you want to alter the settings for your track or driving style please see the table and steps below:
To alter ESC settings
Factory Reset
To reset the ESC to factory default settings, connect a battery, turn the
transmitter on and then turn the car on. Press and hold the set button for 5
seconds and release. The Red and Green lights will flash simultaneously to
show you have reset. Switch the ESC off and the factory reset is complete.
ESC LED INDICATOR
LED Indicator | LED Code |
---|---|
ESC turned On, LED indicator is Off | The throttle trigger is in the neutral |
zone
Red LED illuminated| ESC is operating in forward throttle
Red and Green LED illuminated| ESC is at full throttle, full brake, or full
reverse
LED flashes red with short single pulses| LVC protection activated
LED flashes green with short single pulses| The ESC is in thermal shutoff mode
LED flashes green with three short pulses repeating| The ESC has exceeded the
continuous current limit
LED flashes green with four short pulses repeating| The ESC has failed the
self-test
LED flashes green with five short pulses repeating| The Capacitor temp has
been exceeded
TROUBLESHOOTING GUIDE
Problem and LED Indi cator| Error Mode| Possible Causes|
Solution
---|---|---|---
The motor won’t operate. LED
flashes red with short single pulses.| LVC has been activated.| Battery
voltage is below the LVC setting.| Verify the battery is charged.
The motor won’t operate. LED flashes green with short single pulses.| The ESC
is in thermal shutoff mode.| The ESC is taking too much load.| Turn off the
ESC and allow it to cool before resuming operation. Consider making changes to
the gear ratio to reduce load to the ESC.
The motor won’t operate. LED flashes green with four short pulses repeating.|
The ESC has failed the self-test.| The ESC is damaged| Send the ESC to a
Horizon Hobby service center for service.
The motor won’t operate. LED flashes green with five short pulses repeating.|
The Capacitor temp has been
exceeded| There is too much load on the drive system for the ESC to support.|
Consider changing the battery gearing to reduce the load on the ESC, or change
your driving habits to reduce the load.
No throttle or steering on start-up. LED flashes red with a single short pulse
repeating.| N/A| The throttle trim is not at neutral.| Turn off ESC. Adjust
the throttle trim on the transmitter to neutral. Turn back on.
Radio
Gear
SPEKTRUM DX3 SMART RADIO SYSTEM
-
Steering Wheel Controls the direction (left/right) of the model
-
Throttle Trigger Controls the speed and direction (forward/brake/reverse) of the model
-
BIND Button Puts the transmitter into Bind Mode
-
On/Off Switch Turns the power ON/OFF for the transmitter
-
TH REV Reverses the function of the speed control when pulled back or pushed forward
-
Indicator Lights
– Solid green light–indicates adequate battery power
– Flashing green light–indicates the battery voltage is critically low. Replace batteries -
ST REV Reverses the function of the steering when the wheels is turned left or right
-
ST Trim Adjusts the steering center point
-
TH Trim Adjusts the throttle neutral point
-
TH Limiter Limits throttle output to 50, 75 or 100%.
-
Channel 3 Button Used to control the third channel and is preset at -100%/Neutral/100%
-
ST Rate Adjusts the sensitivity of AVC technology
-
Brake Rate Adjusts the brake neutral point
-
SMART Battery Level Indicator
SRS6200A AVC TECHNOLOGY RECEIVER
ADJUSTING
Lowering AVC Rate does the following:
Less steering assistance to control slides and maintain heading hold.
Lower AVC Rate will make the car harder to drive. Great for advanced users who
want to enjoy keeping their vehicle under control.| | Raising AVC Rate does
the following:
More steering assistance to control slides and maintain heading hold.
Raising the AVC Rate will make the car easier to drive. Great to give
confidence when driving your vehicle hard.
---|---|---
Binding – Enabling AVC
IMPORTANT: keep the vehicle stationary when binding
Binding – Disabling AVC
| | |
---|---|---|---
Press the ESC power button and quickly press the bind button on the receiver 3
times. On the third press keep holding the bind button.| The Orange light on
receiver will flash rapidly, you can remove your finger from the receiver bind
button when this happens.| Whilst holding the bind button on the transmitter
press the ON button. Wait until the orange light on the receiver goes solid.|
Turn off the ESC and then turn off the transmitter. The binding is complete.
CAUTION: When the binding process is complete, the throttle and steering
channels are active. Keep hands and loose objects away from all spinning parts
on the vehicle.
Once the binding process is complete you need to calibrate your ESC (see page
17). After calibrating the ESC and setting up your trims/Reverse switches as
required, to enable AVC you will need to repeat the binding – enabling the AVC
process 1 more time. AVC will then be active and calibrated correctly.
IMPORTANT: You must rebind the transmitter and receiver if you:
Change the servo reversing after binding| Install the receiver in a different
vehicle.
---|---
Change the travel after binding| Are using the receiver in 5.5ms and want
telemetry, you must rebind in 11ms.
Change the receiver mounting orientation| Are using the receiver with a DSMR
transmitter and you change the frame rate in the transmitter.
Want to use the receiver with a different model memory|
FCC ID: Contains BRWKATY1T and FCC ID: BRWSPMSR6200A
This equipment complies with FCC and IC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20cm between the radiator and/or antenna
and your body (excluding fingers, hands, wrists, ankles, and feet). This
transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Supplier’s Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Horizon Hobby, LLC
2904 Research Road,
Champaign, IL 61822
Email: compliance@horizonhobby.com
Web: HorizonHobby.com
EU Manufacturer of Record:
Horizon Hobby, LLC
2904 Research Road,
Champaign, IL 61822
EU Importer of Record:
Horizon Hobby, GmbH
Hanskampring 9
22885 Barsbüttel Germany
Hereby, Horizon Hobby, LLC declares that the device is in compliance with the
following: European Union Restriction of Hazardous Substances Recast (RoHS2)
Directive 2011/65/EU; RoHS 3 Directive – Amending 2011/65/EU Annex II
2015/863; European Radio Equipment Directive (RED) 2014/53/EU
The full text of the EU declaration of conformity is available at the
following internet address:
http://www.horizonhobby.com/content/supportrender-compliance.
Wireless frequency range and wireless output power:
Transmitter:
Frequency Band: 2402-2478 MHz
Max EIRP: 17.5 dBm
Receiver:
Frequency Band: 2404-2476 MHz
Max EIRP: 5.58 dBm
Industry Canada Notice: IC: Contains 6157A-KATY1T; 6157A-SPMSR6200A CAN
ICES-3 (B)/NMB-3(B)
This device contains license-exempt transmitter(s)/receivers(s) that comply
with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s). Operation is subject to the following 2 conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic equipment (WEEE). This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Vehicle does not Move | Batteries are incorrectly installed in the transmitter |
Check Indicator Light on the transmitter. see page 20
Weak. damaged or no drive battery in the model| Install fresh. charged
batteries
Frayed or broken motor or ESC wires| Check condition. reconnect and insulate
ESC has shut down due to overheating| Stop driving and allow ESC or motor to
cool down
The electric motor is damaged| Replace with a new unit – visit ARRMARC corn
for advice and upgrades!
The waterproof ESC is damaged| Replace with a new unit – visit ARRMARC corn
for advice and upgrades!
Possible damage to transmission drive-line| Check components and replace-visit
ARRMA-RC.com for advice
ESC low voltage cutoff has been activated to protect batteries| Remove drive
battery. leave to cool down if necessary. and re-charge
The vehicle does not reverse| is
Running mode set to FacliBrk| Retune ESC Running Mode to ‘Fwd!’ Fwd!BrIpRev.
see page 18
Vehicle drives without input| The transmitter throttle trim was incorrectly
set| Throttle trim needs to be set to zero/ neutral – see page 21 for factory
defaults
Neutral throttle position of the ESC Unit incorrect| Re-calibrate the ESC
Short runtime| Battery damaged or not fully charged| Check condition. replace
or recharge
Electric motor dirty or damaged| Clean. check condition ardor replacement –
visit ARRMA-RC.com for more information
Incorrect ESC battery made – voltage cutoff too high for the battery you are
using| Adjust the battery mode of the unit
Sluggish performance| Battery damaged or not fully charged| Check condition.
replace or recharge
The transmitter throttle trim was incorrectly set| The throttle trim needs to
be set to zero! neutral – see page 21 for factory defaults
Electric motor dirty or damaged| Clean. check condition and replace – visit
ARRMA-RC.com for more information
Drivetrain dirty or damaged| Clean. check condition ardor replacement – visit
ARRMA-RC.com for more information
No control of the vehicle or short range| Transmitter batteries are weak or
fitted incorrectly| Check Indicator Light on the transmitter, see page 20
---|---|---
Servo wires to receiver loose or connected incorrectly| Reinstall servo wires
to the receiver
The transmitter and receiver units are not ‘bound correctly| The transmitter
and receiver need to be bound – see page 22
Steering/Throttle operation intermittent| ESC has shut down due to
overheating| Stop driving and allow ESC or motor to cool down
The transmitter and receiver unit are not ‘bound’ correctly| Check for sources
of interference and re-bind transmitter/receiver – see page 22
Vehicle wanders left/right without steering input| Steering trim setting out|
Adjust steering trim – see page 21
Damaged steering components| Check components and replace – visit ARRMA-RC.com
for advice
Drivetrain dirty or damaged| Clean, check the condition, and/or replace –
visit ARRMA-RC.com for more information
Steering/Throttle operation Reversed| The relevant channel of the transmitter
is reversed| Reverse relevant channel on trans-miller – see page 21 for
factory defaults
Check that the wires from the ESC to the motor are connected correctly|
Reconnect in the correct orientation (orange to orange, yellow to yellow, and
blue to blue) ensuring fit is tight; if not pinch the female connector with
pliers
Limited steering angle| The transmitter steering dual-rate set incorrectly|
Adjust transmitter dual rate see
page 21 for factory defaults
Damaged steering components| Check components and replace – visit ARRMA-RC.com
for advice
Warranty Information
LIMITED WARRANTY
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials and
workmanship for a period of 2 years from the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii)
damage due to acts of God, accident, misuse, abuse, negligence, commercial
use, or due to improper use, installation, operation or maintenance, (iii)
modification of or to any part of the Product, (iv) attempted service by
anyone other than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, (vi) Product not compliant with
applicable technical regulations, or (vii) use that violates any applicable
laws, rules, or regulations. OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION AND HEREBY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be
that Horizon will, at its option, either (i) service, or (ii) replace, any
Product determined by Horizon to be defective. Horizon reserves the right to
inspect any and all Product(s) involved in a warranty claim. Service or
replacement decisions are at the sole discretion of Horizon. Proof of purchase
is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED ON CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event
shall the liability of Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup or assembly, the
user accepts all resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the Product, the
purchaser is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principles). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right
to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or service. Once assembly, setup or use of the Product has been started, you must contact your local distributor or Horizon directly. This will enable Horizon to better answer your questions and service you in the event that you may need any assistance. For questions or assistance, please visit our website at www.horizonhobby.com, submit a Product Support Inquiry, or call the toll-free telephone number referenced in the Warranty and Service Contact Information section to speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online Service
Request submission process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack the Product securely using
a shipping carton. Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service Request is
available at http://www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please contact Horizon
Product Support to obtain an RMA number along with instructions for submitting
your product for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone number where you
can be reached during business hours. When sending the product to Horizon,
please include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issues
with a LiPo battery, please contact the appropriate Horizon Product Support
office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have been
met, your Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense
unless the expense exceeds 50% of the retail purchase cost. By submitting the
item for service you are agreeing to payment of the service without
notification. Service estimates are available upon request. You must include
this request with your item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor. In addition you will be
billed for return freight. Horizon accepts money orders and cashier’s checks,
as well as Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agreeing to Horizon’s
Terms and Conditions found on our website http://www.horizonhobby.com/content
/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use and ownership. If received, a non-compliant Product will not be serviced. Further, the sender will be responsible for arranging the return shipment of the un-serviced Product, through a carrier of the sender’s choice and at the sender’s expense. Horizon will hold non-compliant Products for a period of 60 days from notification, after which they will be discarded.
JOIN OUR GLOBAL ARRMA COMMUNITY
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ARRMA-RC.COM
63251
©2021 Horizon Hobby, LLC. ARRMA RC is a trading name of Horizon Hobby Ltd. Horizon Hobby Ltd is a subsidiary of Horizon Hobby, LLC. ARRMA, the ARRMA logo, VORTEX, DSMR, DMS2, EC5, IC5, AVC, Active Vehicle Control, dBoots, and the Horizon Hobby logo are trademarks or registered trademarks of Horizon Hobby, LLC. The Spektrum trademark is used with permission of Bachmann Industries, Inc. Twitter® logos are trademarks of Twitter, Inc. Facebook®, and its logo are trademarks or registered trademarks of Facebook, Inc. The YouTube® logo is a trademark of Google Inc. All other trademarks or registered trademarks are the property of their respective owners. US 10,528,060. US 9,930,567. US 10,419,970. US 10,849,013. Other patents are pending.
References
- ARRMA RC Cars and RC Trucks - Designed Fast, Designed Tough | ARRMA
- ARRMA RC Cars and RC Trucks - Designed Fast, Designed Tough | ARRMA
- RC Airplanes and Helicopters, RC Cars and Trucks, RC Boats, RC Radios | Horizon Hobby
- Ferngesteuerte Flugmodelle, Autos, Trucks, Hubschrauber, Boote und Fernsteuerungen | Horizon Hobby
- Horizon Hobby Service Center
- RC Cars, RC Trucks, RC Airplanes, Model Trains, and Slot Cars at Tower Hobbies
- ARRMA RC Cars and RC Trucks - Designed Fast, Designed Tough | ARRMA
- RC Airplanes and Helicopters, RC Cars and Trucks, RC Boats, RC Radios | Horizon Hobby
- RC Airplanes and Helicopters, RC Cars and Trucks, RC Boats, RC Radios | Horizon Hobby