ScopeAround SA39W Wireless Otoscopes Instruction Manual

ScopeAround SA39W Wireless Otoscopes

WARNING: Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury. Save all warnings and instructions for future reference.

SAFETY

PERSONAL SAFETY

• Follow all manufacturer’s instructions and guidelines for the safe operation and maintenance of the device.
• Before using the device, ensure your work area is clean, dry, and free of debris that may pose a hazard. Keep children and bystanders away while using this device.
• Ensure that the device is properly maintained and functioning properly.
• Stay focused and alert while operating equipment. DO NOT use equipment while you are tired or under the influence of drugs, alcohol, or medication.
• DO NOT overreach. Keep proper footing and balance at all times. This enables better control of the device in unexpected situations.
• When using the device, be aware of your surroundings and avoid operating it near other people or moving machinery.

ELECTRICAL SAFETY

• If the device plugs into a wall socket ensure that the device is properly grounded and a circuit breaker or fuse protects the power supply.
• DO NOT expose equipment to rain or wet conditions while charging. Always dry off the device when charging it to reduce the chance of an electric shock.
• Only use a manufacturer-recommended charger and power source. Using incompatible chargers or power sources can damage the device and may cause electrical shock or fire.
• If the device or charger shows signs of damage, such as frayed wires or cracked casing, do not use them and contact the manufacturer for assistance.
• DO NOT attempt to repair or modify the device or charger on your own, as this can be dangerous and will void the warranty.
• DO NOT expose the device or charger to extreme temperatures or direct sunlight, as this can cause damage to the internal components and reduce their lifespan.
• If you notice any unusual sounds, odors, or smoke coming from the device or charger, unplug them immediately and contact the manufacturer for assistance.
• DO NOT use the device or charger near flammable materials or gases, as this can cause fire or explosion.
• The USB Port connector is intended for connection of only devices complying with IEC 60601-1, or other IEC standards (for example, IEC 60950), as appropriate to the device.
• This product complies with current required standards for electromagnetic interference and should not present problems to other equipment or be affected by other devices.

BATTERY SAFETY

(does not apply to otoscopes without batteries)

• Only use manufacturer-recommended chargers. Using incompatible chargers could damage the device.
• If the device begins to emit an unusual odor, heat up excessively, or show signs of swelling or deformation, stop using it immediately and contact the manufacturer for assistance.
• DO NOT attempt to disassemble or remove the battery in any way, as this can be dangerous and may cause fire or explosion.
• DO NOT put the device in a fire or increase the temperature of the device above the operational limit. Do not leave the device in direct sunlight for extended periods. Damage to the battery can occur.
• If the device will not be used for an extended period, please charge the device at least once every 3 months to avoid the battery discharging completely and risking permanent damage.

USE AND CARE

• Before operating a ScopeAround otoscope, read and understand the operator’s manual and instructions for any other equipment used with this tool.
• This instrument is not intended to be used for eye examination.
• The otoscope must only be used by someone who has read and is familiar with the manufacturer’s instructions.
• Clean and disinfect the camera before and after each use.
• If smoke or abnormal noise is detected, stop using it and turn off the otoscope immediately.
• DO NOT place the otoscope anywhere with a live electrical charge. This increases the risk of electrical shock. DO NOT use the product in a busy environment with other people. Take care to avoid someone bumping into you while you are performing an ear examination.
• This product is not suitable for children under one year old. This device is intended for adult use and can be used on adults, children, and pets – children are not permitted to use it.
• Don’t clean your ear canal excessively. Prolonged use may cause irritation or damage to the ear canal. Stop using the otoscope if it overheats.
• Stop using this device immediately if you experience any discomfort.
• Contact your doctor, or a certified health professional, if you experience any discomfort.
• Using the device for operations different from those intended could result in a hazardous situation.
• Keep handles dry and clean; free from oil and grease. Clean, dry handles allow for better control of the equipment.
• DO NOT submerge the device under water.
• If your device has a separate monitor screen, the screen may be wiped clean with a damp cloth, but it should not be placed under running water.
• This device cannot replace a doctor or medical provider’s diagnosis or treatment.

ACCESSORY SAFETY

• Use only manufacturer-recommended accessories for your equipment.
• DO NOT use the otoscope in your ear without the speculum on it when you are examining your ear canal. Sanitize the specula and ear spoon per the instructions before using them.
• DO NOT share the speculum or ear spoons between people.
• Dispose of specula and ear spoons after each use.
• Only use an earpoon in a quiet room free from distractions.
• Take great care when using ear spoons. Do not push ear spoons too far down your ear canal, and avoid touching your eardrum and your ear canal.

CLEANING

• Turn off and unplug the device before cleaning.
• Clean the camera lens before and after each use with a soft, dry microfiber cloth or a cotton swab dipped in a small amount of rubbing alcohol. Don’t use too much rubbing alcohol and don’t use pure isopropyl alcohol.
• If you are having trouble seeing a clear image, make sure to check that the camera lens is clean. Use a small cotton swab to clean off any ear wax or dirt that may have accumulated on it.
• The screen and monitor can be rid of dust and fingerprints by using a microfiber cloth with a few drops of warm water.
• Never use abrasive cleaners, chemicals, or solvents as they can damage the device’s surface or internal components.
• Avoid getting moisture in any openings or ports of the device. Allow the device to fully dry before plugging it in or using it.
• DO NOT wipe or press the lens of the otoscope excessively, it may damage the lens.
• DO NOT attempt to disinfect the otoscope using glutaraldehyde products, ethylene oxide gas, steam, or any other liquid or gas disinfectant.

STORAGE

• Store the device in its case when not in use.
• Store idle equipment out of the reach of children and DO NOT allow persons unfamiliar with the equipment or these instructions to operate the equipment.
• Make sure the power is turned off before putting the device into the carrying case.
• Keep the device out of direct sunlight, extreme temperatures, and humid environments.
• Store the device away from sharp objects, heavy items, or anything that could cause damage to it.
• Avoid storing the device near magnets or devices that generate strong magnetic fields.
• If storing the device for an extended period, ensure it is fully charged and turned off completely.
• If the device will not be used for an extended period, charge the device at least once every 3 months to avoid the battery discharging completely and risking permanent damage.

SERVICE

• Before seeking service, check the device’s user manual to see if any common issues can be quickly resolved.
• If the issue persists, contact customer service to troubleshoot the problem and determine if the device requires additional service.
• The otoscope contains no user-serviceable components. Contact the ScopeAround customer service team if your device requires service.
• Package the device carefully, using appropriate padding and shipping materials to prevent damage during transit.
• Include a detailed description of the issue and any relevant information about the device (e.g., proof of purchase, purchase date) with the device.
• If the device is still under warranty, provide proof of purchase or warranty information to ensure the service is covered.
• After the device has been serviced, follow the manufacturer’s instructions for reinstallation and setup.
• Only have your equipment serviced by ScopeAround warranty personnel. This will ensure that the safety of the tool is maintained.

DISPOSAL

• Dispose of the device in accordance with local laws and regulations regarding electronic waste (e-waste) disposal. This may involve taking the device to a designated e-waste recycling facility or drop-off location.
• If possible, remove any batteries or other hazardous components from the device before disposal, and dispose of them separately in accordance with local laws and regulations.
• If the device contains sensitive data or information, ensure that it is properly erased or destroyed before disposal to protect against potential data breaches or identity theft.
• Do not dispose of the device in regular trash or recycling bins, as this can pose a hazard to sanitation workers and the environment.
• If the device is still in working condition, consider donating it to a local charity or educational institution instead of disposing of it.

CUSTOMER SERVICE

If you have any questions about the operation of a ScopeAround product, email, chat, or call the ScopeAround customer service team at support@scopearound.com, ScopeAround.com, or 888.887.8990. Our staff is standing by to assist you 8 am-5 pm PST. We will get back to you as soon as possible.

FREQUENTLY ASKED QUESTIONS

What is the power source for the ScopeAround SA39W Wireless Otoscope?

The ScopeAround SA39W Wireless Otoscope is powered by a rechargeable battery.

How do I connect the ScopeAround SA39W Wireless Otoscope to my smartphone?

Connect the ScopeAround SA39W Wireless Otoscope to your smartphone via its dedicated app using a WiFi connection.

Is the ScopeAround SA39W Wireless Otoscope waterproof?

Yes, the ScopeAround SA39W Wireless Otoscope features a waterproof camera tip, which makes it safe for cleaning and use in various conditions.

What is the camera resolution of the ScopeAround SA39W Wireless Otoscope?

The ScopeAround SA39W Wireless Otoscope has a high-resolution camera capable of capturing detailed images and videos of the ear canal.

Can I use the ScopeAround SA39W Wireless Otoscope on both children and adults?

Yes, the ScopeAround SA39W Wireless Otoscope is suitable for use on both children and adults, thanks to its adaptable and gentle ear tips.

How long does the battery last on the ScopeAround SA39W Wireless Otoscope?

The ScopeAround SA39W Wireless Otoscope has a battery life that typically lasts for several hours of continuous use before needing a recharge.

What warranty comes with the ScopeAround SA39W Wireless Otoscope?

The ScopeAround SA39W Wireless Otoscope comes with a 1-year manufacturer warranty covering defects and malfunctions.

Can the ScopeAround SA39W Wireless Otoscope be used to remove ear wax?

While the ScopeAround SA39W Wireless Otoscope is excellent for visualizing ear wax, it should be used in conjunction with appropriate ear wax removal tools.

Is there any special software required to use the ScopeAround SA39W Wireless Otoscope?

You need to download the companion app compatible with the ScopeAround SA39W Wireless Otoscope on your smartphone or tablet to view and capture images and videos.

How do I clean the ScopeAround SA39W Wireless Otoscope after use?

Clean the camera tip of the ScopeAround SA39W Wireless Otoscope with alcohol wipes or a suitable disinfectant that does not damage electronic components.

What is the viewing angle of the ScopeAround SA39W Wireless Otoscope’s camera?

The ScopeAround SA39W Wireless Otoscope provides a wide-angle view to capture a broad area of the ear canal and eardrum.

Does the ScopeAround SA39W Wireless Otoscope have any lighting adjustments?

Yes, the ScopeAround SA39W Wireless Otoscope comes with adjustable LED lights to enhance visibility in different lighting conditions.

How secure is the WiFi connection on the ScopeAround SA39W Wireless Otoscope?

The WiFi connection of the ScopeAround SA39W Wireless Otoscope is secure, ensuring your data privacy and security during use.

Can the ScopeAround SA39W Wireless Otoscope be used for professional medical examinations?

While the ScopeAround SA39W Wireless Otoscope is suitable for home use, it is also a valuable tool for professionals for preliminary examinations and consultations.

What is the maximum depth of insertion for the ScopeAround SA39W Wireless Otoscope?

It is recommended to insert the ScopeAround SA39W Wireless Otoscope only as far as is comfortable and safe, typically a few millimeters into the ear canal.

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