SIRUI ST-10X Low Gravity Ball User Manual

June 3, 2024
SIRUI

SIRUI ST-10X Low Gravity Ball User Manual
SIRUI ST-10X Low Gravity Ball

Thank you for purchasing SIRUI products! SIRUI will provide free warranty service if the product fails due to poor materials and workmanship under normal use. The global agents are ranked in no particular order. If after- sales service is required, please contact the local agent first.

Know the Head

Product Overview

Attach the head to a tripod

  1. Turn the Base Locking Knob clockwise to tighten the Panning Base.
    Attach the head to a tripod

  2. Attach the Ball Head to the Tripod by aligning the Screw Hole with the Mounting Screw.
    Attach the head to a tripod

  3. Twist left the head to fix it on the Tripod.

Instruction on the knobs

Instruction on the knobs

Quick Release Plate Setup

Quick Release Plate Setup

Warranty

SIRUI Optical GmbH, Ernst-Augustin-Str. la, 12489 Berlin, guarantees purchasers that this product will remain free from manufacturing and workmanship defects for 6 years from the date of purchase. Damage caused by mechanical damage, excessive heat, improper use and loss are not covered by this warranty. This warranty is valid only in connection with this warranty card and a receipt issued in Europe. Statutory rights — in particular the statutory warranty rights — remain unaffected. In the event of a warranty claim please contact the service centre listed overleaf.

Product Warranty length
Tripods / Monopods / Heads / Accessories 6 years
Humidity Control Cabinet (only Cabinet) 6 years
Humidity Control Cabinet (Electronics) 3 years
Filters / Smart phone tools / Electronic Devices 2 years

Model: ____
Date: _____
Dealer: __

Thank you for your purchase of Sirui professional products! Sirui warrants that your purchase is free from defects in materials and workmanship, under normal use during the Limited Warranty period. The warranty period starts on the original date of purchase on your sales receipt. If service is required, please include a copy of the sales receipt and this warranty card, with an explanation of the problem. Please store your sales receipt and warranty card in a safe location.

Product Warranty period
Tripods and Heads 6 years

Optical and Smart
Products| 1 year (Battery: 6 months)
Humidity Control
Cabinets| 6 year (Electronic
components: 3 years)

Model purchased: __
Date: ___
Store: __
Serial number: ____

Sirui USA Limited Warranty
This warranty is limited to the repair, adjustment and/or replacement, at Sirui or its authorized distributor’s option, of defective parts, free of charge (except the cost of transportation to the distributor/service center). Responsibility is limited to actual cost of item. Register online at www.sirui.com. Call or email with questions or problems, before sending product in for repair. For warranty service on product purchased in the USA, all shipping and insurance charges must be prepaid. Include a copy of the sales receipt, this warranty card and an explanation of the problem. The product or defective part(s) may be sent through a local authorized SIRUI USA dealer or directly to the SIRUI USA distributor/service center indicated on this warranty card. Sirui will not be responsible for expenses or inconveniences, or consequential damages to equipment, or by breach of any expressed or implied warranty.
Out-of-warranty repairs – An estimate (including shipping costs) will be provided by the SIRUI USA distributor/service center indicated on this warranty card and repairs will begin once the estimate is approved and payment is received. A return shipping fee will be charged for refused estimates.
Limitations
Warranty is non-transferable. This warranty covers all defects encountered in normal use of the equipment and does not apply in the following cases:

  1. If the equipment has been serviced by other than an authorized Sirui distributor or service center.
  2. Damage to the equipment due to modification, overloading, mishandling, abuse, accident, sand, corrosives, water damage or not following operating instructions.
  3. No valid proof of purchase is provided.
  4. Damage caused by acts of nature (including, but, not limited to fires, floods or earthquakes).

This warranty is only valid when product is purchased from an authorized SIRUI USA dealer. Please visit SIRUI’s USA official website or consult the local dealer for the Return and Exchange Policy.

Support

For technical support, service or repairs please, contact
Email: info@sirui.com
Phone: 866-373-0829

Headquarter of SIRUI Optical Co., Ltd.
After-Sale Service Hotline: 400 830 2299
Complaints Hotline: 181 6563 9388

Singapore/T K Foto Technic Pte Ltd

Address: Funan 107 North Bridge Rd #03-09 Singapore 179105
Tel: +65 6904 6610
Fax:+65 6904 6620
http://www.tkfoto.com.sg
E-mail: ark@tkfoto.com.sg

India/Foto centre Trading Pvt. Ltd

Address. Foto Centre Trading Pvt.Ltd’ 303, 3rd Floor, Ravi Building, 189-191, Dr. D. N. Road, Mumbai-400 001.Maharashtra,India
Tel: 0091-9820110120
http://www.sirui.in
E-mail: info@sirui.in

Canada/LightPro Group Inc

Address: 3206 Wharton Way Mississauga, ON L4X 2C1
Toll Free: 1-800-361-9682
Tel: 905-940-9262
http://www.lightprogroup.com
E-mail: Sales@lightprogroup.com

Kazakhstan/PSP Digital

Address: r. Anmarbi, npocnewr A6as 130 (reppwropss uAbay 130″)
Tel: 8 707 217 03 99 8 707 958 54 94
http://pspdf.kz/contacts
E-mail: pspkz@mail.su

Russia /REQUIRED, LLC

Address:
Tel: 8 (499) 500-96-27
http://kremlinstore.ru
E-mail: order@kremlinstore.su

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