kvm-tec KT -6930 4K KVM Extender Redundant User Manual
- June 3, 2024
- kvm-tec
Table of Contents
- KT -6930 4K KVM Extender Redundant
- INTRODUCTION
- EXTENDER INSTALLATION
- USING ON SCREEN MENU
- MAIN MENU & SETTINGS
- FEATURES
- EXTENDER FEATURES
- MAINTANCE AND CARE
- SUPPORT & FIRST AID
- REQUIREMENTS NETWORK SWITCH
- WARRANTY
- ADDRESS & PHONE/EMAIL
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
4K Extender DP 1.2
KT -6930 media4Kconnect DP1.2
KT-6950 redundant
KT-6970 unkomprimiert
media4Kconnect
USER MANUAL
KT -6930 4K KVM Extender Redundant
Check out our Installation Channel:
http://www.kvm-tec.com/videos/videos-installation-channel
LINKS
Do you want to learn more? Then simply click on the respective button and
you will be forwarded directly to our homepage!
Congratulations on the purchase of your new media4Kconnect DP1.2 KVM Extender.
You have bought a high quality extender. These instructions are part of this
product.
They contain important information regarding safety, use and disposal for
every user of the media4Kconnect DP1.2 Extender. Please familiarise yourself
with the information within prior to using your product. Use the product only
in the manner as described and for the areas of application as stated.
Following proper use and maintenance, your media4Kconnect KVM Extender will
bring you joy for many years to come.
INTRODUCTION
1.1 INTENDED USE
This product is intended as a device for professional use, for transmitting
USB and video signals over huge distances.
The product may only be used according to the instructions as described in
this manual. All use, other than that described in this manual, is seen as
unintended use. Modifications in the course of technological progress are
reserved. In these user instructions the media4Kconnect DP1.2 is referred to
as ‘product’ or ‘extender‘. The media4Kconnect DP1.2 /PC is referred to as the
Local unit/CPU and the media4Kconnect/Monitor is referred to as the Remote
unit/ CON.
1.2 SAFETY INTRUCTIONS
WARNING! Read and understand all safety instructions
-
Follow all the instructions. This will avoid accidents, fire, explosions, electric shocks or other hazards that may result in damage to property and/or severe or fatal injuries.
Please ensure that everyone who uses the product has read and followed these warnings and instructions. -
Keep all safety information and instructions for future reference and pass them on to subsequent users of the product.
The manufacturer is not liable for cases of material damage or personal injury caused by incorrect handling or non-compliance with the safety instructions. In such cases, the warranty will be voided. -
This product is not intended for use by persons (including children) with restricted physical, sensory or intellectual capability or lack of experience and/or knowledge, unless they are supervised by a person who is responsible for their safety or provides them with instructions on how to use the product.
-
Danger ! Not for use in potentially explosive environments
-
Danger! Be vigilant at all times, and always take care around this product. Do not use electrical equipment if you are lacking in concentration or awareness, or are under the influence of drugs, alcohol or medication. Even a moment of inattentiveness can lead to serious accidents and injuries when using electrical equipment. Check the product and the cables for any damage before use. If there is any visible damage, a strong odour, or excessive overheating of components unplug all the connections immediately and stop using the product
-
If the product is not installed and used in accordance with this manual, it may cause disruptive interference with radio or television reception or affect other electronic products in residential areas.
-
Prior to connecting to the mains, make sure your local mains voltage matches the rating indicated on the product.
-
The product must be connected to a permanent and earthed AC wall socket
-
Protect the cables from tension, crushing and buckling and lay them so that people cannot trip over them.
-
Use the device with a suitable, properly installed and easily accessible power outlet.
-
Unplug the appliance during lightning storms or when not in use.
-
Danger ! Never touch the adapter with wet hands.
-
Use the product within the specified performance limits.
-
Do not place the product near heaters
-
Do not drop or hit the product.
-
Unplug all connections before cleaning the product. Do not use wipes or chemicals as these could damage the surface. Wipe the housing with a damp cloth. Electrical/
electronic parts must not be cleaned -
Alterations to the product and technical modifications are not permitted
-
Use the device with a suitable, properly installed and easily accessible power outlet. The appliance plug serves as a disconnection point.
1.3 TECHNICAL SPECIFICATIONS
Type: | KVM Extender (local unit-CPU und remote unit-CON) |
---|---|
Model: | media4Kconnect Fiber KVM Extender |
Power plug input voltage | 2 x 12 VDC 2 A external Power supply redundant |
supply tolerances | DC: +20% / -15% |
Redundant
Power supply| 12 VDC > 2A
Power requirement| 12W withoutUSB devices
Operating temperature| 0 ºC to 45 ºC (32 bis 113 °F)
Storage temperature| −25 ºC bis 80 ºC (-13 to 176 °F)
Relativ humidity:| max. 80% (not condensing)
Casing material:| anodized aluminum
Dimension:| Local (CPU): B104 x H32 x D175 mm/B4.2 x H1.69 x D7.2 4inch,
610g/1.34 lb.
Weight| Remote (CON): B104 x H32 x D175 mm/B4.2 x H1.69 x D7.2 4inch, 620g
/1.36lb.
Shipment weight| 3040g/ 6,7 lb.
Expected product life| 82 820 hours / 10 years
1.4 PRODUCT ELEMENTS
Remote Extender (CON)
Nr. | Name | Function |
---|---|---|
1 | DC | Connection for 12V/2A power supply 1 1 |
2 | DC | Connection for 12V/2A power supply 2 |
3 | Status LED | Status LED for Network secondary |
4 | Status LED | Status LED for Netzwerk main |
5 | kvm-link | Connection for fibercable main |
6 | kvm-link | Connection for fibercable secondary |
7 | dp out | DisplayPort 1.2 outoput to monitor |
8 | USB | USB 2.0 to keyboard/ mouse etc. |
9 | Power/Status LED | Display of Extender Status |
Local Extender (CPU)
Nr. | Name | Function |
---|---|---|
10 | DC | Connection for 12V/2A power supply 1 |
11 | DC | Connection for 12V/2A ´power supply 2 |
12 | Status LED | Status LED for network secondary |
13 | Status LED | Status LED for Network main |
14 | kvm-link | Connection for fibercables main |
15 | kvm-link | Connection for fibercables secondary |
16 | dp in | DisplayPort 1.2 Input from PC |
17 | USB 2.0 | USB 2.0 to PC |
18 | Power/Status LED | Display of Extender Status |
1.5 ABOUT THE STATUS LED
LED Status Update:
Color | Light display | Autoupdate Mode |
---|---|---|
fast flashing | Update runs | |
shining | Update fails | |
shining | Update successful |
Bedeutung LED Anzeigen
Color | Light display | Meaning |
---|---|---|
shining | only network connection available | |
fast flashing | no active connection | |
shining | no videosignal | |
shining | everything works |
A detailed error description can be found in chapter First Aid
EXTENDER INSTALLATION
2.1 UNPACKING AND CHECKING THE CONTENT
Before using the product for the first time it should be checked for damage.
In case of damage due to transport inform the carrier immediately. Before
delivery the product is checked for its function and its operating safety.
Make sure that the packaging contains the following content:
1x media4Kconnect DP1.2 /local Extender CPU
1x media4Kconnect DP1.2 /remote Extender CON
2 x 12 VDC 2 A power supply
1 x DP – DP cable 1,8 m/5,9ft
1x USB A-B cable 1,8m/5,9ft
8 x mounting feets
kvm-link 2 x 10GSFP+ installed
The monitor or television in use has only one HDMI input, no DP.
With HDMI it is important to know that we need HDMI 2.0 for UHD @ 60Hz.
2.2 MOUNTING KIT
2.2.1 MOUNTING (OPTIONAL)
Rack Mounting Kit RMK-F
The rack mounting kit RMK-F is for assembling kvm-tec media4Kconnect
extenders. It consists of 19“ rack tray and an alu-faceplate.
2.3 INSTALLING THE EXTENDER
WARNING! Read and understand all safety information before installing the
product.
The units can be set up to access point to point or over a Switching System
with a host computer.
In the case of the latter, an additional 10 G Network Switch and a Windows PC
or tablet with the Switching Manager must be installed with a Network Switch,
each user can gain quick access to any of the required computers.
QUICK INSTALLATION
- Connect the CON/Remote and the CPU/Local Unit with the supplied 12V 2A power supply.
- Now connect the USB cable to a USB socket of your PC and connect the other end of the USB cable to the Local Unit. Connect the keyboard and mouse to the Remote Unit.
- Connect the Local and the Remote Unit with a network fiber cable.
- Connect the DP cable to the DP socket of the PC to the DP socket DP/in of the Local device and connect the screen on the remote side with the DP cable.
HAVE FUN – Your kvm-tec Extender is now in use for many years (MTBF approx. 10 years)!
Please note that the recommended length of the display port cable should be
max 1.8m/5.9ft, otherwise an interference-free 4K transmission may not be
guaranteed.
If you have a monitor that has an HDMI input, please use a video adapter with
60 Hz ( at 30 Hz the screen will remain black.
Our recommendation
Please use OM3 cable to have enough bandwidth.
2.4 MEDIA4KCONNECT IN THE MATRIX VARIO SYSTEM
4K sources can be displayed simultaneously in 4K and with downscaling in Full
HD on the remote unit. The output of the stream is done at 4K over 10G
bandwidth. Two streams are transmitted simultaneously, so the 4K stream has 9
GBIT and the second stream in Full HD 1 Gbit.
The streams can be routed and shared independently and one source can be split
to any number of screens. One user has full USB control (keyboard and mouse
etc).
2.5 START UP
To start up the system:
- Make sure that monitor and computer are switched on.
- If you are using a Network Switch, connect the power cable to an earthed wall socket.
- Connect both extender power cables ( 6 / 20 ) to an earthed wall socket. Switch on both units. Both extenders start an initialization process. The status LED blinks some seconds red and changes to green after a successful connection The monitor will displays your computer’s desktop or any open applications.
2.6 REPLACING THE SFP MODULE
The Media4K is delivered with a multimode SFP + module.
To replace an SFP module with a different SFP+ module:
- Remove the black dust protector from the SFP+ module.
- Pull the metal latch of the SFP+ module forwards until it is at a right angle.
- Replace the SFP+ module with the other module. Put the metal latch back in position. Only use SFP+ modules from kvm-tec, or recommended by kvm-tec.
2.7 REMOVING A FIBER CABLE
To remove a fiber cable:
- Press the latch down and slowly pull the cable out.
2.8 BEST PRACTICE FOR WINDOWS 10
Disable USB Energy Savings in Windows 10
USING ON SCREEN MENU
Use the monitor and keyboard to access the main menu.
Access to the main menu
- Make sure that the extenders, monitors and computer are turned on
- Press the Scroll Lock button five times one after the other. The main menu and the overview of the submenus are displayed.
- To access a submenu, press the corresponding key or navigate with the arrow keys up and down to the corresponding line and then press Enter key.
SCREEN „OSD menu“
In the main menu you can make the following settings by selecting the corresponding letters:
Press
S | System status | menu system status/ current status |
---|---|---|
F | Features Menu | activated features |
L | Switching List | Switching List |
P | Sharing List | Sharing List |
E | Login | Login |
U | Update | update firmware |
G | Settings | settings |
MAIN MENU & SETTINGS
By pressing the „S“ key or by selecting the arrow keys, you access the status
menu, where you will find information about hardware and software versions, as
well as the activated upgrades The menu displays information about the
connection, the resolution of the video channel and the USB status. The
current Firmware version is displayed in the upper left corner.
The link status indicates whether a connection is possible.
Video and USB display data transfer status
SCREEN „System Status“
3.2. FE ATURES MENU
Pressing the „F“ key or selecting the arrow keys will take you to the features
menu, where you can operate the activated features.
go to chapter 4 FEATURES
3.3 UPDATE MENU
Display of firmware version
By pressing the „U“ key or by selecting the arrow keys, you reach the update
menu, in which the firmware of the Extender will be displayed and can be
updated.
SCREEN „Update“
- The current version of the firmware can be downloaded at http://www.kvm-tec.com/support . Each update file contains a detailed description of the update process. For further information please refer to the update chapter
- Connect the USB stick to the CON (REMOTE) unit (wait a few seconds until the USB stick is connected to the CON unit).
- Open the update menu with the „U“ key.
- Press „S“ to display this file
- The firmware is displayed with „Configuration found“
- Press „ U“ to start the update on the Remote (CON) Unit
SCREEN „Update“SCREEN „ Update“
The UPDATE process is now started and takes place in two steps:
- Erasing flash: erases the memory
- Updating: the new version is installed
3.4 SETTINGS
By pressing the „G“ key or selecting the arrow keys you will have access to
the Settings menu, where you can access all Extender settings.
SCREEN „Settings“
3.4.1 DEFINING WHAT DDC DATA YOUR PC USES
Definition of the DDC information used in the PC:
Make sure that the main menu is open ( 5 x scroll)
- Press the O to display the DDC-option menu
- Press 1 to display the DDC information of the monitor connected to the remote (CON)
- The Extender is connected. The DDC information is automatically saved
- Press 2 for a fix resolution 1920 x 1080
- Press 3 for a fix resolution 2560 x 1440
- Press 4 for a fix resolution 3840 x 2160
Press ESC to return to the main menu
SCREEN „DDC/EDID Settings“
3.4.2 SELECT KEYBOARD LAYOUT
In the Keyboard Layout menu you can switch between the keyboard layouts with
which you
can navigate the on screen display menu (OSD).
Press ENTER for slecting DE, EN or FR keyboard
EN for selecting Englisch (QWERTY).
DE for selecting German (QWERTZ).
FR for selecting French (AZERTY).
3.4.3 KEYBOARD SHORTCUTS
By pressing the „S“ key or by selecting the arrow keys you will access the
Keyboard Shortcuts menu.
If you want to change one of the shortcuts, you have to press the letter
specified for the shortcut.
Now you can press any key or key combination.
(Please note that only a key combination with the keys 1 or F1 is possible
with point F.)
Use the arrow keys to determine the number of keystrokes required to trigger
the shortcut.
Then confirm with Enter.
SCREEN „Keyboard shortcuts“
3.4.4 KEYBOARD FALLBACK MODE
To use the OSD menu, the keyboard on the remote device must be identified.
For most keyboards, use the 0 setting.
When using USB, some mice act like a keyboard. In this case, select fallback
mode 1 or 2.
3.4.5 MOUSE SETTINGS
By pressing the „M“ button or by selecting the arrow buttons, you enter the
Mouse Settings menu.
With the M button you will open the Mouse Settings where you can adjust the
speed of the mouse with the arrow keys.
3.4.6 MANAGING LOCAL SETTINGS
By pressing the L key, or by selecting the arrow keys, you can access the Menu
Local Settings
Press the L key to open the Local Settings.
Here you will find the Remote Wakeup setting.
3.4.8 MONITOR POWER SAVE MODE
Power saving mode: The monitor turns off when no video signal is transmitted
FEATURES
4.1 MENU FEATURES
Pressing the „F“ key or selecting the arrow keys, you will access the FEATURES
menu, where you can select all the functions and the features.
P- Point to point Mode (direct connection)
S- Matrix Switching Mode (only with switching manager)
E-USB Emulation Mode
U- USB save feature (mass storage usable)
V-Uncompressed mode
M-Unlock Features – redundant or uncompressed for Switching Systems
4.1.1 POINT TO POINT
Pressing „P“ takes you to the point to point configuration. By default the
Remote is directly connected to the Local.
EXTENDER FEATURES
4.1.2 MATRIX SWITCHING SYSTEM
Pressing „S“ takes you to the Matrix Switching System configuration.
If this function is active, the Multiview Commander and Mouse Glide functions
are controlled via the Switching Manager software (see Switching Manager
manual).
All functions of the switching system can be controlled via the Switching
Manager software can be operated.
With this link you can download the Switching Manager Software Manual
downloaden: www.kvm-tec.com/en/support/manuals
4.1.3 USB SAVE FEATURE
Press „U“ to go to the USB SAVE FEATURE configuration.
With the activation, the intrusion of computer viruses can be prevented via
USBmass storage can be prevented. Data from a connected USB mass storage
device cannot then be accessed.
4.1.4 MOUSE GLIDE & SWITCH
Multiple media4Kconnect extenders can be configured to automatically switch
the USB operation of each computer and follow the mouse movement.
Up to 8 monitors can be configured both vertically and horizontally.
You can change the existing layout by pressing the T key and the F key can be
used to search for extenders that are not displayed.
Press the C key to reset all settings.
Press the A key to apply all settings made.
4.1.5 USB EMULATION MODE
When this mode is set, the local extender emulates a keyboard and mouse that
are are always connected to the PC. The result is switching from one PC to
another without any switching delay. other PC without any switching delay. The
emulation mode is limited only to mouse and keyboard only.
4.1.6 UNCOMPRESSED MODE
By pressing „V“ you can activate and deactivate the Uncompressed Mode. Once
enabled, the KVM Extender transmits up to 4K resolution uncompressed and in
10bit color depth.
Please note that for this mode you need two 10G fiber optic lines between the
Remote and the Local Unit!
4.1.7 UNLOCK FEATURES REDUNDANT OR UNCOMPRESSED FOR SWITCHING SYSTEMS
In this menu you can also enable the „Uncompressed“ and „Redundancy“ feature
after purchasing your 4k KVM Extender.
Order the unlock code for the desired feature from your supplier by providing
the device ID and serial number of the 4k KVM Extender.
By entering the unlock code you unlock the desired feature. Activate the
desired feature after unlocking in the Features menu.
MAINTANCE AND CARE
5.1 EXTENDER CARE
Caution! Do not use solvent-containing cleansers. Do not use wipes, alcohols
(e.g. spiritus) or chemicals as these could damage the surface.
5.2. DISPOSAL
This symbol on the product, the accessories or packaging indicates that this
product must not be treated as unsorted municipal waste, but must be collected
separately! Dispose of the product via a collection point for the recycling of
waste electrical and electronic equipment within the EU and in other European
countries that operate separate collection systems for waste electrical and
electronic equipment. By disposing of the product in the proper manner, you
help to avoid possible hazards for the environment and public health that
could otherwise be caused by improper treatment of waste equipment. The
recycling of materials contributes to the conservation of natural resources.
Therefore do not dispose of your old electrical and electronic equipment with
the unsorted municipal waste.
The packaging is made of environmentally friendly materials, which may be
disposed through your local recycling facilities. By disposing of the
packaging and packaging waste in the proper manner, you help to avoid possible
hazards for the environment and public health.
SUPPORT & FIRST AID
kvm-tec
First Aid
We are here for you to answer your questions about installation?
Manual download www.kvm-tec.com
or
kvm-tec Installationchannel on our homepage personally +43 2253 81912
kvm-tec Support
support@kvm-tec.com
Phone: +43 2253 81912 – 30
Error | Cause | solution |
---|---|---|
LED is notlighting | The devices get no power | Is the power supply |
connected?Ne start device
LED is lighting in red| No connection between Loc and Rem| Check if the
RJ45/network cable is connected well.
(Clicking noise when plugging in)
Control both, if it does not work please send an e-mail to support@kvm-
tec.com or phone +42 2253 81912
LED is lighting in orange| No picture on the monitor| Check if the local (PC)
cable is connected well.
Check if the remote (monitor) cable is connected well.
If everything is connected well but no function appears, reconnect power
supply again.
If the menu is visible, press the O key and choose the resolution of the
monitor. Then press the assigned number on your keyboard.
LED is lighting in green| Screen occurs but the keyboard is
not working| Plug out/in USB of keyboard and wait until driver is installed
(after few seconds).
Check all USB connections on both sides (Local and Remote)
If it is still not working, plug out/in USB once more
LED is lighting in green| The screen flikers, has an incorrect
display| Install current fi rmware from our homepage http://www.kvm-
tec.com/support
LED is lighting in green| Different firmware or USB is not
compatible| Please contact the kvm-tec support team via e-mail:
support@kvm-tec.com or by phone: +43 2253 81912
30
LEDS different| different firmware| To enter on screen menu/check firmware
version:
To enter the On screen menu, press the Scroll Lock key five times in quick
succession. The currently installed firmware version is displayed below the
menu
If firmware update does not work, please send an e-mail to support@kvm-
tec.com
REQUIREMENTS NETWORK SWITCH
The entire switching network system requires its own separate network. For
security reasons, it cannot be integrated into an existing corporate network.
The network switch must meet the following specifications:
Full HD: 1Gigabit Switch
4K: 10Gigabit Switch
Network requirements Matrix System UDP Version
The KVM-TEC Matrix Switching System communicates via IP between the individual
endpoints (local/CPU or remote/CON), as well as with the KVM-TEC Switching
Manager, Gateway2Go and API. Sharing of videos is realized via the IGMP
function of the switch via multicast.
Each endpoint joins a multicast group, even if only one connection is
established. This process is repeated cyclically so that the switch keeps the
multicast group active.
One exception is the Gateway2Go, which uses unicast and communicates via UDP
just like the other devices.
The following UDP ports are required for the transmission:
Port Number 53248 (0xD000) to 53260 (0xD00C) and Port Number 50000 (0xC350)
These ports must be taken into account when configuring the firewall. For the
connection via WAN a secured VPN connection is necessary.
The KVM-TEC Matrix system supports DHCP management of IP addresses, static IP
addresses are possible, internal default address range and assignment of IP
addresses via a DHCP server. To meet all these requirements, the use of Layer
3 switches is recommended.
8.1 SWITCHES
For information on switches, please contact our sales team at sales@kvm-
tec.com or our support at support@kvm-
tec.com
WARRANTY
The warranty period is 24 months from the date of purchase. The warranty expires in case of:
- External effort
- improper maintenance
- Violation of the operating instructions
- lightning damage
Please, contact us first before returning the product.
9.1 EXTENDED WARRANTY
2 years standard warranty
Art Nr KT-9003 warranty extension to 5 years per Set
Art Nr KT-9002 warranty extension to 5 years per Unit
ADDRESS & PHONE/EMAIL
If you have any questions about our products, please contact kvm-tec or your dealer.
kvm-tec electronic gmbh
Gewerbepark Mitterfeld 1A
2523 Tattendorf
Austria
Phone: 0043 (0) 2253 81 912
Fax: 0043 (0) 2253 81 912 99
Email: support@kvm-tec.com
Web: www.kvm-tec.com
kvm-tec ASIA-PACIFIC Sales p +9173573 20204
email: sales.apac@kvm-tec.com
kvm-tec China Sales – P + 86 1360 122 8145
email: chinasales@kvm-tec.com
Find our newest updates and FAQs on our homepage:
KVM-TEC
Gewerbepark
Mitterfeld 1 A
2523 Tattendorf
Austria
www.kvm-tec.com| IHSE GmbH
Benzstr.1
88094 Oberteuringen
Germany
www.ihse.com
---|---
IHSE USA LLC
1 Corp.Dr.Suite
Cranburry NJ 08512
USA
www.ihseusa.com| IHSE GMBH Asia
158Kallang
Way,#07-13A
349245 Singapore
www.ihse.com
IHSE China Co.,Ltd
Room 814
Building 3, Kezhu Road
Guangzhou PRC
www.ihse.com.cn|
Misprints, errors and technical changes reserved
References
- KVM Solutions - Technology leader made in Germany – IHSE
- IHSE中国-光纤矩阵KVM切换器-IP KVM集成-电子竞技KVM扩展器解决方案-IHSE思奕科技
- Home - IHSE
- Kvm-tec.com: KVM Extender over IP - Matrix Switching Systeme
- Kvm-tec.com: KVM Extender over IP - Matrix Switching Systeme
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