tobii dynavox TD Navio AAC Communication Device User Guide

: September 30, 2024
: tobii dynavox

Table of Contents

tobii dynavox TD Navio AAC Communication Device
Specifications
Initial setup
Mount and position
Learn, practice, and troubleshoot
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

tobii dynavox TD Navio AAC Communication Device

Specifications

Device: TD Navio
Power Supply: Included
USB-C Cable: Included
Carrying Case: Included
Protective Case Kit: Included

What’s included

TD Navio device
Device shoulder strap
Power supply
USB-C cable
Carrying case
Protective case kit
The protective case comes pre-installed in some markets. Replacement protective cases in a variety of colors are available for purchase on TobiiDynavox.com.

Get to know your device.

Volume buttons
Strap connection points
Switch ports
Power button
Audio jack port
USB-C power connector
Reset buttons
For the TD Navio Mini, reset buttons are found on the left side of the device.
Mounting location
Foldable leg

Note
If your TD Navio does not have the protective case pre-installed, please follow the instructions included with the protective case kit to install the case before you begin the setup steps.

Initial setup

Power

Connect one end of the USB-C cable to the power supply.
Connect the other end of the USB-C cable to your TD Navio device.
Plug the power supply into an outlet. TD Navio will start up automatically.
Follow the on-screen iPadOS setup prompts. To receive the Tobii Dynavox software included with your purchase, you will need to make the following selections:
iPad setup
Select your language, region, and appearance preferences.
On the Quick Start screen select Set Up Without Another Device or Set Up Manually.
If offered as an option, set up your written and spoken languages to suit your preferences.
Join a Wi-Fi network, then select Next.
If prompted to transfer your apps and data, select Don’t Transfer Anything.
On the Remote Management screen select Enroll this iPad or Next.
Warning
Do NOT select Remove iPad from Organization. If this option is selected, you will not receive your communication apps and the device will have to be sent back to Tobii Dynavox to resolve the issue.
Note
Remote management, also known as MDM, allows Tobii Dynavox to send software and software updates to your iPad over Wi-Fi. Through remote management, Tobii Dynavox will only have access to information about your iPad hardware specifications, OS version, installed apps, and security settings. Tobii Dynavox will not be able to access your files, photos, cameras, microphones, or location data.
If prompted to set up Face ID, feel free to skip it now and set it up later in Settings.
Setting up a Passcode is optional. If you skip it now you can set it up later in Settings.
If prompted for an Apple ID, enter the Apple ID for the user, not a caregiver. If you want to skip entering an Apple ID for now, select Forgot password or Don’t have an Apple ID? Then Set Up Later in Settings. If you selected Medium or large appearance, swipe to see Forgot password or Don’t have an Apple ID?
Agree to the Apple Terms and Conditions.
Answer the remaining setup prompts based on your personal preferences. When you have completed the iPadOS setup prompts, you will see the Home screen containing your app icons.
Settings
Note
A popup message will appear at some point asking if you are connecting a pair of headphones. Select Other Device.
Select Settings.
On the left, select Face ID & Passcode or Touch ID & Passcode.
Enter your passcode if you have already set one up, otherwise, select Add a Passcode.
Swipe to the bottom and turn on Accessories. This will allow your TD Navio and accessories such as switches to remain connected.
Swipe up from the bottom of the screen to close Settings.

Choose and set up your communication app.

Use the table below to identify the communication app that best suits the user.
Launch your chosen app and follow the prompts to create a new user or restore an existing user.

Mount and position

Start by situating the user comfortably, then find the device position that gives them clear screen visibility and easy access to their selection method of choice. The device may be positioned using a mounting system, laying flat on a surface, or propped on the foldable leg. Always position the device to suit the user, not the other way around. It is expected that the device may need to be repositioned throughout the day.
Optional : Attach shoulder strap. Instructions are on the shoulder strap tag.

Learn, practice, and troubleshoot

Your TD Navio is now ready to use! Feel free to start exploring your device and apps. When you are ready to learn more, scan the QR codes below to get the TD Snap® Basics Training Cards and TD Talk Touch Training Cards. They show you how to use the main features of your communication apps, grow AAC skills, and troubleshoot issues.

Note
Many funding sources require speech-generating devices to be sold as dedicated (closed) devices. Closed devices have limited internet access. Once a speech- generating device is delivered to the user, they are permitted to open the device for an additional fee, giving them full access to the internet. If you would like to learn more about opening a closed device, visit us.tobiidynavox.com/pages/device-open-key or call 1-800-344-1778.

Joining will allow you to:

Safely back up your system
Download free tools and resources
Claim and manage companion licenses
Learn about available updates
Access Tech Support and FAQs
Share page sets and page bundles

Companion licenses

Your TD Navio comes with two companion licenses for TD Snap®. The companion licenses allow you to use TD Snap® on additional Windows or iPadOS devices. The companion licenses are claimed and managed through your myTobiiDynavox account.
Claim your TD Snap® companion licenses.

On your TD Navio device, sign into your myTobiiDynavox account in TD Snap®. (Edit > User > myTobiiDynavox Account)
On your companion device, install TD Snap®. TD Snap® installers are available at mytobiidynavox.com/Support/TDSnap and the Apple App Store.
On your companion device, open TD Snap® and sign into the same myTobiiDynavox account. (Edit > User > myTobiiDynavox Account)

Tip
Use your companion device to model AAC use and edit page sets so that you don’t interrupt the AAC user on their device.

Additional resources

Technical Support

North America Technical Support
1-800-344-1778 ext. 1
support.na@tobiidynavox.com
UK Technical Support
0114 481 0011
support.uk@tobiidynavox.com
Ireland Technical Support
Safe Care Technologies
021 2428566
hello@safecaretechnologies.com
Australia and New Zealand Technical Support
support.apac@tobiidynavox.com

FAQs

Q: Where can I purchase replacement protective cases for my TD Navio device?
A: Replacement protective cases in a variety of colors are available for purchase on TobiiDynavox.com.