tobii dynavox TD I-110 SGD AAC Communication Device User Manual

tobii dynavox TD I-110 SGD AAC Communication Device User Manual

User’s Manual TD I-110
Version 1.0
2024-09-04
All rights reserved.
Copyright © Dynavox Group AB (publ)
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of the publisher.
Copyright protection claimed includes all forms and matters of copyrightable material and information allowed by statutory or judicial law or hereafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as screen displays, menus, etc.
The information contained in this document is proprietary to Dynavox Group AB. Any reproduction in part or whole without prior written authorization by Dynavox Group AB is prohibited.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document.
Content subject to change without notice.
Please check Tobii Dynavox website.
www.TobiiDynavox.com for updated versions of this document.

Contact Information:
Dynavox Group AB
Löjtnantsgatan 25
115 50 Stockholm
Sweden
+46 8 522 950 20

Tobii Dynavox Ltd.
Sheffield Technology Parks
Cooper Buildings
Arundel Street
Sheffield S1 2NS
United Kingdom
+44 (0)114 481 00 11

TD I-110 Device Identifier: 7340074602094

Tobii Dynavox LLC
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
USA
+1-800-344-1778

Tobii Dynavox (Suzhou) Co. Ltd
Unit 11/12, Floor 3, Building B, No.5 Xinghan Street, SIP,
Suzhou
P.R.China 215021
+86 512 69362880

Introduction

Thank you for purchasing a TD I-110 device from Tobii Dynavox!
To ensure the optimal performance of this product, please take the time to read this manual carefully.
The TD I-110 device is a Tobii Dynavox Speech Generating Device (SGD) intended for use as an augmentative communication aid for those with speech, language, physical, and cognitive disabilities.

1.1 Explanation of Admonitions
In this manual we use four (4) levels of admonitions as follows:

1.2 Symbols and Markings
This section provides information about the symbols that are used on the TD I-110, its accessories, or packaging.

1.3 Intended Use

The TD I-110 is intended primarily as a speech generating device. The TD I-110 is intended to provide, and act as, a compliment for everyday communication for people who have challenges in their ability to speak due to injury, disability or illness.

1.3.1 Intended User Profile
The Primary Users of the TD I-110 are those individuals who, due to physical, language, and/or cognitive conditions, require an AAC device for Speech. It is appropriate for users of all ages.

The patient is not an intended operator.

1.3.2 Additional Information
The target users for TD I-110 are individuals with physical and/or cognitive conditions affecting their ability to speak, communicate and participate in everyday activities. TD I-110 provides these users with a way to communicate that is appropriate for their age, cognitive level, language skills, and physical abilities. This might be through Visual Scene Displays (VSDs), grid- based symbol pages, keyboards, or a combination of the above. Composed messages are communicated through recorded voice or synthesized speech.
TD I-110 is built to serve a wide range of input method needs and use cases. The typical user will be ambulatory and interact with the device through touch. The device is also appropriate for physically disabled users that require alternative access methods, such as switch scanning, or wheelchair mounting. TD I-110 is based on Windows and is available both in dedicated and open configurations. In the dedicated configuration, TD I-110 will restrict the users from access to features that are not seen as communication functionality.
In addition to providing users with face-to-face communication possibilities, TD I-110 also facilitates alternative access to a number of computer access and long distance communication features. The device has built-in WLAN and cellphone connectivity through Bluetooth. TD I-110 also has built-in infrared transmitters enabling the user to control TV, lights, blinds and other IR- compatible devices in their environment.
TD I-110 is a medical device designed to meet the requirements of EN-60601 and all other regulatory requirements in the markets where it is sold. TD I-110 is significantly more rugged than typical consumer tablets, and comes with an IP55 ingress protection, enabling use in most conditions. TD I-110 is not intended to be the user’s sole means of communication. Users should have an alternative, low-tech communication method in the event that the device is malfunctioning or otherwise inaccessible.

1.3.3 Portable Use
A portable TD I-110 can be used hand-held or in a table top standing or resting position.

Through the built-in stand, the TD I-110 can be used standing on a flat surface. By collapsing the stand, the device can also be used in a resting position, either resting on a surface or handheld. By utilizing the included carry strap, the device can also be carried around the user’s neck. Both positions allow for touch input, scanning or other alternative input methods.

1.3.4 Mounted Use
The TD I-110 can be mounted on to several mounting systems.

• ConnectIT
• REHAdapt
• Daessy
• IDEAS

1.4 Package Contents

It is recommended to keep the original packaging materials for the TD I-110.
If the device needs to be returned to Tobii Dynavox for warranty-related issues or repair, it is beneficial that the original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing material around the device.
Note: Due to Joint Commission regulations, any shipping materials (including boxes) sent to Tobii Dynavox must be discarded.

1.4.1 TD I-110

The items below are included with your TD I-110 package:

• 1 TD I-110 Device

• 1 Device Shoulder Strap

• 1 TD I-110 Protective Case

• 1 Power Adapter

• 1 AC Power Cord

• 1 USB-C Charging Cable

• 1 Carry Case with attached Shoulder Strap

• 1 Screwdriver

• 1 Windows license (license sticker on device)

• The following Tobii Dynavox Communication software:
  – TD Snap (pre-installed)
  – Communicator 5 (pre-installed depending on market)

• 1 TD I-110 User’s Manual (on the device as a PDF document)

• 1 TD I-110 Getting Start Guide (printed)

• 1 Safety and Compliance document (printed)

Safety

The TD I-110 device has been tested and approved as compliant to all the Specifications and Standards listed in
Appendix B Compliance Information, page 24 of this manual and in the Appendix D Technical Specifications, page 28 .
Nevertheless, in order to ensure safe operation of your TD I-110 device, there are a few safety warnings to bear in mind:

2.1 Avoiding Hearing Damage

Permanent hearing loss may occur if earphones, headphones or speakers are used at high volume. To prevent this, the volume should be set to a safe level. You can become desensitized over time to high sound levels which may then sound acceptable yet still could damage your hearing. If you experience symptoms such as ringing in your ears, please lower the volume or stop using the earphones/headphones. The louder the volume, the less time is required before your hearing could be affected.
Hearing experts suggest the following measures to protect your hearing:

• Limit the amount of time you use earphones or headphones at high volume.

• Avoid turning up the volume to block out noisy surroundings.

• Turn the volume down if you cannot hear people speaking near you.
  To establish a safe volume level:

• Set your volume control at a low setting.

• Slowly increase the sound until you can hear it comfortably and clearly, without distortion.

The TD I-110 device can produce sounds in decibel ranges that may cause hearing loss for a normal hearing person, even when exposed to for less than a minute. The maximum sound level of the unit is in parity with the sound levels that a healthy young person can produce while screaming. Since the TD I-110 device is intended as a voice prosthetic, it shares the same possibilities and potential risks of causing harm to hearing. The higher decibel ranges are offered to enable communication in a noisy environment and should be used with care and only when needed in noisy environments.

2.2 High Temperature

If used in direct sunshine or in any other hot environment, the TD I-110 device may have hot surfaces.
The TD I-110 devices have built-in protections to prevent overheating. If the interior temperature of the TD I-110
device exceeds the normal operating range, the TD I-110 device will protect its internal components by attempting to regulate its temperature.
If the TD I-110 device exceeds a certain temperature threshold, it will present a temperature warning screen.
To resume use of the TD I-110 device as quickly as possible, turn it off, move it to a cooler environment (away from direct sunlight), and allow it to cool down.

2.3 Power Supply and Batteries

http://www.iata.org/whatwedo/cargo/dgr/Pages/lithium-batteries.aspx

2.4 Mounting

The TD I-110 should be mounted according to the instructions of the approved mounts used. Tobii Dynavox or its agents are not liable for damage or injuries to a person or its property due to a TD I-110 falling from a mounted configuration. The mounting of a TD I-110 is done entirely at the user’s own risk.

2.5 Emergency

Do not rely on the device for emergency calls or banking transactions. We recommend having multiple ways to communicate in emergency situations. Banking transactions should only be carried out with a system recommended by, and approved according to the standards of your bank.

2.6 Electricity
Do not open the casing of the TD I-110 device, since you may be exposed to potentially hazardous electrical voltage. The device contains no user serviceable parts.

2.7 Child Safety
The TD I-110 devices are advanced computer systems and electronic devices. As such they are composed of numerous separate, assembled parts. In the hands of a child certain of these parts, including accessories, have
the possibility of being separated from the device, possibly constituting a choking hazard or another danger to the child.
Young children should not have access to, or the use of, the device without parental or guardian supervision.

2.8 Software
Windows comes with Windows Defender included, providing protection from viruses, malware, and other potential threats. Regardless of whether you use Windows Defender or a third party anti-virus software, we recommend  that you always keep your antivirus software up-to-date.
Software other than that which is pre-installed on the TD I-110 is installed at the user’s own risk. External software could cause the TD I-110 to malfunction and might not be covered by the warranty.

2.9 Magnetic Field
The TD I-110 device contains magnets. Magnetic fields may interfere with pacemakers, defibrillators, or other medical devices. As a general rule, maintain a minimum distance of 6 inches (15 centimeters) between any item with magnets and your heart device.
If you suspect that the TD I-110 device is interfering with your pacemaker or any other medical device, stop using the TD I-110 device and consult your physician for specific information about that affected medical device.

2.10 Third Party
Any use of the TD I-110 outside the intended use and together with any third party software or hardware that changes the intended use is a risk and nothing that Tobii Dynavox can take any responsibility for.

External equipment intended for connection to signal input/output or other connectors, shall comply with relevant UL /IEC standard (e.g. UL/IEC 62368 for IT equipment, and IEC 60601, ANSI/AAMI ES 60601-1, CAN/CSA-C22.2
No. 60601-1 for medical equipment). Equipment not complying with IEC 60601, ANSI/AAMI ES 60601-1, CAN/ CSA-C22.2 No. 60601-1 shall be kept outside the patient environment, as defined in the standard.
Any person who connects external equipment to signal input, signal output, or other connectors has formed a system and is therefore responsible for the system to comply with the standard IEC 60601-1, safety requirements for medical electrical systems.

2.11 Environmental Control
The Programmable IR Remote Control — Environmental Control Unit (ECU) is not to be relied on as the only method of interaction with IR controlled devices.

Overview of the TD I-110

3.1 Key Features
The TD I-110 has several built-in features.

• 2 × Cameras
• 1 × IR Camera for Windows Hello
• 1 × Internal microphone
• 1 × USB—A (full size) 3.0 connector
• 1 × USB-C Power Connector
• 2 × 3.5 mm Switch ports
• 1 × Audio jack
• 2 × Internal speaker
• 1 × Bluetooth®
• 1 × WLAN (Wireless Local Area Network)
• 4 × IR transmitters and 1 × IR receiver

3.2 Product Layout
A TD I-110 device has a color Capacitive touch, LED Backlight screen. The TD I-110 has an 10.1ʺ screen with a 1920 ×1200 pixel resolution.

3.2.1 Ports, Sensors and Device Buttons

Illustration 1 : TD I-110 Tablet

Illustration 2: TD I-110 Tablet

Never force a connector into a port. If the connector and port do not join with reasonable ease, they probably do not match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
Be extra careful with the USB connectors.

3.3 Preinstalled Software
The TD I-110 device is delivered with all pre-ordered and required software installed and ready to use. Should a
reinstallation become necessary at any stage, perform a factory reset using Windows built in factory restore options.

Batteries in the TD I-110

4.1 Batteries
The TD I-110 device has one built-in battery and a battery indicator. The battery indicator will send out a warning of Low battery when the battery drops below 10% of its capacity. If the TD I-110 device is not powered up by the power supply for charging, the TD I-110 device will shut down automatically. For more information, see Technical Specifications.

4.2 Charging the TD I-110

1. Connect the Power cable to the Power Connector on the device.
2. Connect the Power adapter to an electrical outlet and charge the tablet until the battery is fully charged. For device storage and battery charging temperatures, see Safety .

4.2.1 LED Behavior
The LED will shine or blink with five (5) different states:
● Green
– Solid — Fully charged (Ready to use)
– Flickering — Device Chassis overheated
● Blue
– Solid — Charging
– Blinking — Low battery
● Amber
– Solid — Battery fault or device overheating

Attempting to start a device in an overheated condition by pressing the power button, will result in the flickering green light, and the device WILL NOT start up until cooled down. For temperature states, see table, Maximum Allowed Termerature.

Using the TD I-110

No skill other then reading is necessary for setting up the TD I-110 device. Follow this User´s Manual and the Getting Start Manual.

5.1 Starting the Device
Press the power button on the top of the device. (Position 1 in Illustration 1: TD I-110 Tablet, page 14) to start the TD I-110. Alternatively, a switch plugged into switch port 1 or 2 can also power on or wake the device. Press and hold the connected switch for 3–4 seconds.

5.1.1 Password Information
The TD I-110 device is configured to start up without a password. Though unusual, there are situations in which the password window could pop up; for example, when creating a new user in the operating system, when returning from the operating system’s sleep mode or when downloading software updates from the internet.

If you decide to use a password for your user account on your TD I-110 device, be sure to write it down in a safe place for later use. Without the operating system’s access password, Tobii Dynavox Support may be unable to assist you until you have recovered it through Microsoft.

The password is case sensitive.

Should the password window pop up, requiring a password, you need to know the password or where to find it. In order to type in the password use the Windows on-screen keyboard or an external USB keyboard (not included).

5.1.2 First Start-Up
When starting the TD I-110 device for the first time, follow the information in the Getting Started Guide that was delivered together with the TD I-110 device in the same box.

5.2 Shutting Down the TD I-110
The device should be shut down using the following:
● Use the start menu in Windows (recommended when possible).
Should you be unable to shut the device down using the above, you can hold the power button on the top side of the device down for more than ten (10) seconds. The device will consequently shut down immediately, without waiting for open applications to close.

This is not considered a “clean” Windows shut down and is thus not recommended unless completely necessary because it can harm you device.

5.3 Power Saving
The Power saving settings in the TD I-110 device are preset to optimize the battery run-time. If needed, the time setting for sleep mode can be adjusted in Windows Power Options.

5.3.1 Turn Off/On the Screen
Turn Off Screen
● A single press of the power button will turn off the screen and the device will be idle.

Turn On Screen
● A single press of the power button and you should be back where you left off.
● Alternatively you can long hold the home button to wake up the device

5.4 Using the Cameras
The two built-in cameras allows you to take snapshots of items facing the backside of the TD I-110 device and also from the display side.
Use Tobii Dynavox Communication Software or other relevant software to operate the cameras.

5.5 Adjusting the Volume
To adjust the volume use the Volume Up and Down buttons (Position 2) on top side of the TD I-110 device. For position references, see Illustration 1: TD I-110 Tablet, page 14.
Volume adjustments can also be done in Tobii Dynavox Communication Software and in Windows.

5.6 Adjusting the Sound
You can configure the speakers using the Windows Settings > System > Sound.
We refer to Microsoft’s information on how to configure the sound in the Windows Settings.
Sound adjustments can also be done in Tobii Dynavox Communication Software.

5.7 Setup Windows Hello

1. Open the Windows Start menu.

2. Select your Account.

3. Select Change Account Settings.

4. Select Sign-in options.

5. To proceed, set up a PIN code.

6. Select the Add button under PIN and follow the next steps.
   Make a note of the PIN code and keep it in a safe place.
   Once you’ve done that the options to set up Windows Hello will unlock.

7. After successfully selecting a PIN, you’ll be able to select Set Up under Windows Hello and Face Recognition.

8. If you’d like to get some more detailed background information on Windows Hello select Learn more about
   Windows Hello. Or just select Get Started to continue.

9. The camera in the eye tracker will now help you position yourself in front of the screen by showing a livestream through the camera. After positioning yourself successfully in front of the camera, the face recognition setup will begin automatically.

10. Once you’ve successfully completed the set up, an option to Improve Recognition will be available.
    This can be quite useful if you wear glasses as it allows you to be recorded with or without them.

5.8 Reset the Device
If you have made a lot of different changes to the TD I-110 and would like to start over, perform a Recovery from within Windows.
The TD I-110 uses 100% native Windows recovery/reset functionality.

1. Access the Windows Settings icon from the Windows desktop.

2. Select Updates and Security (you may need to scroll down in the Windows Settings window).

3. Select the Recovery option in the left column.

4. Select the Get Started under the heading of Reset this PC.

5. Select one of these options:

● Keep my files
– Reinstalls Windows and keeps your personal files.
– Removes apps and drivers you installed.
– Removes changes you made to settings.
– Removes any apps your PC manufacturer installed. (If your PC came with Windows, apps from your PC
manufacturer will be reinstalled.)
The Configuration Manager app that runs at first login (prompting for the QR code) will restore any
licensed Tobii Dynavox applications which are removed.
● Remove everything
– Reinstalls Windows and removes all your personal files.
– Removes apps and drivers you installed.
– Removes changes you made to settings.
– Removes any apps your PC manufacturer installed. (If your PC came with Windows, apps from your PC
manufacturer will be reinstalled.)
The Configuration Manager app that runs at first login (prompting for the QR code) will restore any licensed Tobii Dynavox applications which are removed.
Remove everything has two data erasure options:
– Without Clean the drive (default) — This option will take about one hour to perform.
To continue without Clean the drive, select Next.
– With Clean the drive — This option will take many hours to perform.
To enable the Clean the drive option, select Change settings, set Data erasure to ON, then select
Confirm.
This option will also present the user with a BIOS message about resetting BitLocker encryption. The actual message occurs at reboot and looks like this: A configuration change was requested to
Clear this computer’s TPM (Trusted Platform Module) WARNING: Clearing erases information stored on the TPM: You will lose all created keys and access to data encrypted by these Keys.Press F12 to Clear the TPM.Press ESC to reject this change request and continue
Select F12 to proceed with cleaning the drive or ESC to reject this change request and continue.

6. Select Next to continue or Cancel to abort.
7. Select Reset to continue or Cancel to abort.

This will take several minutes. When finished, the TD I-110 will reboot and you will be presented with the Manual key entry menu.
Your Serial number and Product key will be auto filled with your information. You can also use the QR Code received with the original purchase.
Select the Start option.

Product Care

6.1 Expected Service Life
The expected service life of the TD I-110 and power adapter is 5 years.
6.2 Temperature & Humidity
6.2.1 General Use – Operating Temperature

The TD I-110 is best kept in dry conditions at room temperature. The recommended range for temperature and the humidity value for the device is as follows:

• Ambient temperature: 0°C to 35°C (32°F to 95°F)
• Humidity: 20% to 80% (no condensation on the device)
• Atmospheric Pressure: 70 kPa to 106 kPa (525 mmHg to 795 mmHg)

References

• Tobii Dynavox Global: Assistive technology for communication
• Tobii Dynavox Global: Assistive technology for communication
• Contact us - Tobii Dynavox Global
• Product Support - Tobii Dynavox Global
• TD Care 5-Year Warranty - Tobii Dynavox Global

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