eta TORRO 2 In 1 Robot Vacuum Cleaner Instruction Manual

September 28, 2024
ETA

 eta TORRO 2 In 1 Robot Vacuum Cleaner

GENERAL SAFETY INSTRUCTIONS

  • Consider the instructions for use as a part of the appliance and pass them on to any other user of the appliance.

  • Check whether the data on the type label correspond with the voltage in electric socket.

  • Never use the appliance if its power cord of adaptor is damaged, if it does not work properly, if it fell down and was damaged. In this  case take the appliance to a special service to check its safety and proper function.

  • The product is intended for home use and similar (in shops, offices and similar workplaces, in hotels, motels and other residential environments, in facilities providing accommodation with breakfast). It is not intended for commercial use!

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • Before replacing accessories or accessible parts, which move during operation, before assembly and disassembly, before cleaning or maintenance, turn off the appliance!

  • If the power cord of the adaptor is corrupted, it has to be replaced by the manufacturer, its service technician or a similarly qualified person so as to prevent dangerous situations.

  • Never use the appliance if its adaptor or plug is damaged, if it does not work properly, if it fell down and was damaged or if it fell to water. In this case take the appliance to a special service to check its safety and proper function.

  • In order to ensure safety and proper function of the appliance, use only original spare parts and accessories approved by the manufacturer.

  • If the adaptor of the appliance is corrupted, it has to be replaced by the manufacturer, its service technician or a similarly qualified person so as to prevent dangerous situations.

  • WARNING : To charge the battery, use only the network adapter supplied with this appliance.

  • To power the appliance, only apply safe small voltage in accordance with the type plate.

  • Don´t put hands close to rotating part.

  • Never immerse the vacuum cleaner into water (even its parts)!

  • Never vacuum without a properly inserted filtration system and micro-filters.

  • Do not vacuum sharp objects (e.g. glass, shatter), hot, flammable, explosive items (e.g. ash, hot cigarette butts, gasoline, thinners and aerosol vapours) or greases (e.g. fats, oils), caustic agents (e.g. acids, solvents). Vacuuming these objects may lead to damage of the dust filters, or the vacuum cleaner.

  • Pores of the filters may be clogged when vacuum cleaning very fine dust (e.g. fine sand, cement dust, plaster). Thus, air permeability will be reduced and the suction performance will drop. In this case, clean the filters even though the dust container is not full yet.

  • Always switch off the vacuum cleaner first and disconnect the power cord from power supply and only then empty the dust container, clean/replace micro-filters, clean the vacuum cleaner or its accessories.

  • Never leave the vacuum cleaner exposed to weather conditions (rain, frost, direct sun radiation, etc.).

  • Never use the appliance for any other purpose than for the intended purpose described in these instructions for use!

  • Disconnect the appliance from the mains when not in use for a long period. Switch off the vacuum cleaner and slide it out of the contacts of the charging station.

  • Secure please gaps on the floor (eg, Threshold Strip) to avoid damaging the rotating brushes. These joints may also limit the vacuum cleaner jams bristle of brush into the gaps.

  • This device can not be used on a carpet whose pile length is over 1 cm. At the same time, the vacuum cleaner may not function properly on some types of dark carpets which surface „deceives” the sensors an can cause chaotic movements of the vacuum cleaner or its failure to reach some parts of the floor. Robot vacuum cleaner can cross floor transition strips of approx. 2 cm in height.

  • Make precautions to solve the problem which may make the cleaning in trouble, such as:
    – Keep the easily knock over objects in a safe place.
    – Permian the edge of the carpet.
    – The hanging table cloth and curtain should not touch the ground.
    – The flammable object should be cut from the fire source.
    – Sort out the tangled power cord on the floor.
    – Pick up the newspaper, book, magazine and large piece of paper scattered on the floor.

  • Check whether the main brush is correctly fixed inside the robot before cleaning.

  • Examine if the dustbin is empty and insure it is fixed before it works.

  • See if up-ground height sensor are wiped clean.

  • If you only need to clean one room, please close the door.

  • If the room which needs to be cleaned wants a partition, you can place the virtual wall, at the same time, check the facing opening width.

  • Please be aware that device needs 8.5 cm of clearance underneath furniture so that it will not become trapped.

  • Do NOT drop the Robot, should this happen, run the Robot to see that everything is okay before letting it operate by itself without you being present.

  • If the battery is leaking, remove it immediately; it can damage the vacuum cleaner.

  • Keep batteries out of reach of children and incapacitated people. A person, who would swallow the batteries, must seek medical help immediately.

  • Dispose of a discharged battery in a suitable way.

  • Never use the appliance for any other purpose than for the intended one described in these instructions for use! This appliance is not intended for outdoor use.

  • The manufacturer is not responsible for damage caused by improper use of the appliance and the accessories for the appliance does not apply in situations when the safety warnings above are not complied with. Failure to replace or maintain all filters regularly and also using non-original filters, the properties of which resulted in failure or damage of the vacuum cleaner is also understood to be improper use of the appliance.

Wireless connection and compatibility

  • The ETA company cannot be liable in any way for any incidental, indirect or consequential damages, or for any loss of data or loss due to information leakage during wireless communication.
  • Successful wireless communication cannot be guaranteed 100% on all Smart devices and Wifi networks (routers). Due to the variety of devices on the market, there may be cases where the character or specification of a given smart device or Wifi network
    (router) makes connection impossible or is in some way disturbed. In addition, several factors, including hardware and software configuration, also affect the success of wireless communication over a Wifi network. The connection between the robot and your Wifi network can also be adversely affected by the surrounding Wifi networks that they can be tuned to the same channel and disrupt connections (e.g. in housing estates, apartment buildings, etc.). These facts are not a reason to claim the appliance.

The application is owned and operated by a third party (hereinafter the “Subject”) different from HP TRONIC Zlín, Ltd. (hereinafter the „Seller“). No personal information is transmitted between the Subject and the Seller. When registering for the application, the customer transfers the personal data directly to the Subject, which becomes the personal data controller. The Application and the associated privacy policy are governed by the Rules of the Subject.

APPLICABILITY
The product, mainly applicable to home, hotel rooms and small office, is good for cleaning to various short-haired carpet, wood floor, hard floor, ceramic tile, etc. Since the vacuum cleaner moves freely in the space of your home, it is necessary to adapt the environment to this fact. Before use, remove all unwanted objects (stretched cables, scattered clothes, papers, bags, etc.) from the floor that could impede the movement of the vacuum cleaner or, conversely, fragile objects (e.g. glass and ceramic vases) that could be damaged by the vacuum cleaner. If you use the device in an apartment with several storeys, it is necessary to carry the charging station along with the device from one storey to another.

PRODUCT COMPONENTS

  1. PACKAGE CONTENTS

  2. ROBOTIC VACUUM CLEANER
    **** A1 – Front bumper
    A2 – Sensors against falling downstairs
    A3 – Charging contacts
    A4 – Storage battery compartment cover
    A5 – Drive Wheels (Left / Right)
    A6 – Front wheel
    A7 – Side brushes
    A8 – Dust cover

  3. DUSTBIN B1 – Button to release the dirt container
    B2 – Lid of dust bin
    B3 – HEPA filter
    B4 – Foam filte

  4. CONTROL PANEL
    C1 – ON /OFF/AUTO (automatic cleaning) / STOP (PAUSE) button
    C2 – CHARGING button

  5. CHARGER STATION
    D1 – Operation indicator
    D2 – Charging contacts
    D3 – Adapter connection port
    E – Power adapter

  6. REMOTE CONTROL
    F1 – ON /OFF to stand by mode
    F2 – Directional buttons for manual control
    (FORWARD / RIGHT/ LEFT/BACK)
    F3 – Local cleaning mode
    F4 – Back to charger station
    F5 – Automatic cleaning mode
    F6 – Edge cleaning mode / STOP (PAUSE)
    F7 – STOP (PAUSE) / START
    F8 – Button for normal cleaning
    F9 – Buttons for setting the mopping intensity
    F10 – Buttons for adjusting the suction power
    Remote control notes
    • Do not combine various types of batteries. Do not even combine used and new batteries together.
    • Batteries not intended for this purpose must not be charged.
    • Rechargeable batteries must be removed from the appliance before charging.
    • Remove the batteries if you will not be using the appliance for a long time.
    • The supply terminals must not be short-circuited.
    Charging
    Battery type: 2x AAA
    Inserting / replacing batteries: Remove the cover on the back of the controller and insert the batteries. Pay attention to the correct polarity. Replace the cover in the opposite way

  7. MOP EXTENSION
    G – Watter tank
    G1 – Mop
    G2 – Water tank
    G3 – Water tank release button
    G4 – Rubber lid
    G5 – Water filter
    G6 – Rubber filter holder

PREPARATION FOR USE

Remove all packing material, remove vacuum cleaner and accessories. Remove any adhesive films, stickers or paper from the vacuum cleaner, as well as any protective transport elements.

VACUUM CLEANER PREPARATION
Install side brushes

CHARGER STATION INSTALLATION

  1. Place the charging station on the floor. Make sure there is enough space on the sides of the base (at least 0.5 m) and in front of the base (at least 1,5 m). Don´t expose the charging dock to sunshine.
  2. Connect the adapter to the charging station and then to the wall outlet. (the indicator lights up D1).

VACCUM CLEANER USE

SWITCHING ON THE VACUUM CLEANER

  1. . Press button C1 for approx. 3 seconds.
  2.  First you hear beep of successful switching on the device (light signalisation is on). The vacuum cleaner can be also switched on by placing it in the charging station connected to the mains. Untill the vacuum cleaner is not switched on, it cannot be controlled by remote control.

BATTERY CHARGING

  1. Check that the charging station is properly connected to the mains. (light D1 must be on).
  2. Position the device near the charging dock and press C2 button on the device or F4 on the remote control. If the battery is too low, place directly and correctly the vacuum cleaner on the charging station.

Notes

  • Standard charging time is approx. 4-5 hours. Fully charged battery will work for approx. 100 minutes, depending on set functions.
  • The stated operating times are based on ETA‘s internal testing and only apply to a new and fully charged battery. Depending on the age and wear of the battery, the operating time decreases.
  • After cleaning, the vacuum cleaner will automatically search for the charging station.

FCC
If the robot vacuum will not be used for more than 2 days, we recommend full charging of the device and its switching off. To do this, remove the device from the docking station (charging contacts will be disconnected) and switch off the device by pressing and holding button C1 for more than 3 seconds. Then you can disconnect the charging station from the mains. Do not return the robot vacuum back to the docking station! In this way, you prevent the battery of the device from being deeply discharged and avoid serious problems with putting the robot vacuum into operation in future and also unnecessary complaints.

START / STANDBY MODE

Start (Cleaning)
Press C1/C2 on the control panel or F2/F3/F4/F5/F6/F7/F8 buttons to start the device.
Standby mode (Pause)
Press the C1 button on the control panel or the F1/F7 button on the remote control to interrupt the ongoing cleaning and put the vacuum cleaner in standby mode.

Note
The robot vacuum should start cleaning from the charging dock. Put the charging dock on a suitable place in accordance with the instructions and do not change its location so that the robot vacuum can easily find it.

CLEANING MODES AND DEVICE FUNCTIONS WITHOUT USING THE ETA SMART APPLICATION
Note
In the case of heavy soiling, we recommend that you repeat the cleaning to achieve the best possible result. 

Manual operation
You can operate the device manually using F2 direction buttons and clean only the areas where cleaning is necessary. Repeatedly press the F2 button to move the vacuum cleaner.
Automatic cleaning (AUTO)
Press the F5 button on the remote control. The vacuum cleaner moves freely around the room while cleaning. It changes direction when walls or other obstacles are detected. Cleaning continues until the battery capacity is exhausted. Then the vacuum cleaner automatically locates the charging station. This is the most used method of cleaning.
Routine cleaning (CLASSIC)
Press the F8 button on the remote control. The vacuum cleaner moves gradually and systematically through the space as it cleans. Cleaning continues until the battery capacity is exhausted. The vacuum cleaner then automatically searches for a charging station.
Local cleaning (SPOT)
Place the vacuum cleaner where you want to clean (starting point). Press the F3 button on the remote control. When cleaning, the vacuum cleaner moves in the space according to the programmed route (spiral). When cleaning is complete, the vacuum cleaner remains standing at the starting point. This cleaning mode is suitable for cleaning a small soiled area.
Edge mode (EDGE)
This mode is good for cleaning the edges and corners of a room. Press the F6 button on the remote control. In edge cleaning mode, robot runs along a border (e.g. wall). Under this mode, the robot will go back to the charging base once cleaning finished. In order for the cleaning along the walls to proceed properly, remove unwanted objects (e.g. chairs, etc.) from the path of the vacuum cleaner. This will prevent the vacuum cleaner from getting stuck in one place.
Return to the charging station
In Auto Cleaning, Normal Cleaning and Wall Cleaning modes, the vacuum cleaner features an automatic return to the charging station when cleaning is complete. You can also send the device to the charging dock by pressing C2 on the control panel or F4 on the remote control.

CAUTION
After pressing A12 reset button, all parameters set using the ETA SMART application will be lost.

USING THE MOPING ATTACHMENT

  1. Attach the G1 mop to the lower part of the moping attachment correctly. Soak and wring the mop before use.
  2. . Place the mop attachment at the bottom of the vacuum cleaner.
  3. Remove the G2 water tank from the vacuum cleaner.
  4. Release the rubber stopper G4 and fill the water tank with water.
  5. Put the filled tank back into the vacuum cleaner.
  6. Switch on the device and select the required cleaning mode.

Notes

  • When mopping, we recommend cleaning the individual rooms.
  • Do not add any cleaning agents to the water, otherwise you will cause the holes in the G5 water filters to plug up and the mop attachment to malfunction.
  • Check the vacuum cleaner when mopping and top up the water as necessary, or rinse the mop.
  • Do not use the mop attachment on carpets and prevent the vacuum cleaner from hitting the carpet.
  • Remove and clean the moping attachment after use. Do not leave it installed on the vacuum cleaner while charging.

OVERVIEW OF LIGHT SIGNALS

APPLICATION ETA SMART
In the simple operation mode, the device can be controlled using buttons on control panel C or remote control F (see above). Vacuum cleaner can be also controlled via app. Functions are the same as on the remote controle. All other information, operating instructions of the app, instructions and hints for successful pairing with home network can be found at:www.etasince1943.com/robot
The app is available from Apple Store or Google Play database (or use the following QR code for easy installation:

Note: If QR code is not active, find the app manually (by its name)

VACUUM CLEANER MAINTENANCE

Carry out maintenance and cleaning regularly, depending on the frequency of use and the amount of cleaning. In a more polluted environment (a pet household), more frequent maintenance will be required. Failure to carry out maintenance may damage the vacuum cleaner and its components!

CHARGING CONTACTS CLEANING
Switch off the vacuum cleaner and disconnect the charging station from the power supply! Clean the charging contacts (A3, D2) on the vacuum cleaner and on the station with a soft dry cloth. Clean at least once a month. Do not use aggressive cleaning agents or oils to clean the contacts.

DIRT TANK AND FILTERS CLEANING

  1. Remove the dirt tank B from the vacuum cleaner. Dispose of dirt together with normal household waste.
  2. Clean the dirt container with a damp cloth.
  3. Remove the HEPA filter from the dirt container. Blow or knock the HEPA filter B3 gently.
  4. After maintenance, fold the dirt container including the HEPA filter and put it back into the vacuum cleaner or store it in a suitable safe place.

NOTICE

  • Do not use any aggressive detergents or hot water to clean the HEPA filter.
  • Dry cleaning is recommended to maintain HEPA filter parameters.
  • If you choose to wash the HEPA filter with water, its filtering ability will be reduced.
  • The maximum number of filter washes is 3x. Then it is necessary to buy a new one.
  • It is recommended to change the HEPA filter at least twice a year.
  • HEPA filter is not dishwasher safe.
  • Neglecting to clean and replace the HEPA filter can lead to vacuum cleaner failure!

SIDE BRUSHES CLEANING

  1. Remove the two side brushes, clean them and remove the twisted hair / pet’s hair).
  2. Observe side marks (L – left, P – right).

WHEELS CLEANING
Clean the front, left and right wheels.

NOTICE
Some hair / pet’s hair may be wrapped around the wheel axes and other dirt may stick. Inspect and clean the wheels regularly.

SENSORS CLEANING
After each cleaning, clean the sensors with wet cloth.

MOP EXTENSION CLEANING

  1. Remove mop unit G from the device.
  2. Remove mop G1 from the mop unit. Drain excessive water from the tank. Rinse the tank with water. Rinse mop G1 in flowing water.
  3. If necessary, remove the rubber grip G6 and replace the water filter G5.

More extensive maintenance or maintenance requiring intervention in the inner parts of the appliance must be carried out by professional service! Failure to comply with the instructions of the manufacturer will lead to expiration of the right to repair! The information regarding warranty and product repairs you can find on the website www.eta.cz/servis-eu.

PROBLEMS SOLUTIONS

TECHNICAL SPECIFICATION

Compatibility :
Smart device operational system

  • Android 6.0 and higher
  • IOS 11.0 and higher

WIfI network

  • 2.4 Ghz
  •  WPA1 and WPA2 security (recommended WPA2)

NOTICE
The device cannot be operated on IEEE 802.1X-secured Wifi networks (usually corporate Wifi networks).

Hereby, ETA a.s. declares that the radio equipment type ETA0251 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the ETA internet address. The manufacturer reserves the right to change the technical specifications for the respective model. The manufacturer reserves the right to change/update the ETA SMART application without prior notice. Due to the character of such changes/ updates, some information or procedures in this manual might become obsolete or might be missing. The capacity of the product battery decreases over time. Decreasing of battery capacity occurs during normal use of the appliance and is considered usual wear and tear of the appliance. Decreasing battery capacity is not a defect of the appliance.

ENVIRONMENTAL PROTECTION

If the dimensions allow, there are labels of materials used for production of packing, components and accessories as well as their recycling on all parts. The symbols specified on the product or in the accompanying documentation mean that the used electrical or electronic products must not be disposed of together with municipal waste. For proper disposal of the product, hand it over at special collection places where it will be received free of charge. Suitable disposal of the product can help to maintain valuable natural resources and to prevent possible negative impacts on the environment and human health, which could be the possible consequences of improper waste disposal. Fines can be imposed for improper disposal of this type of waste in agreement with the national regulations. The appliance is equipped with the Li-Ion battery with long life. For environmental protection it is necessary to remove the battery from the appliance after its service life and the battery and the appliance must be disposed of safely using special collection networks. Ask for more details at the local authority or at the local waste collection site. For environmental protection it is necessary to remove the battery from the appliance after its service life and the battery and the appliance must be disposed of safely using special collection networks. Ask for more details at the local authority or at the local waste collection site.

Battery removing
Remove the 2 battery compartment cover screws at the bottom of the vacuum cleaner. Remove the battery and unplug the connector. Remove the battery and unplug the connector.

WARNINGS AND SYMBOLS USED ON THE APPLIANCE, PACKAGING OR IN THE INSTRUCTIONS MANUAL:

FAQs

Q: Can I use non-original filters with the product?
A: Using non-original filters may result in failure or damage to the vacuum cleaner. It is recommended to use only original filters specified for your model.

Q: Can I disassemble or modify the product myself?
A: Disassembling, maintaining, or modifying the product yourself can lead to fire, electric shock, or personal injury. Only designated maintenance technicians should handle such tasks.

Q: Is it safe to touch the high-voltage power cord with wet hands?
A: Avoid touching the high-voltage power cord with wet hands to prevent electric shock. Always ensure your hands are dry when handling electrical components.

References

Read User Manual Online (PDF format)

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