Three Solo Business Light Other Charges User Guide

June 14, 2024
Three

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Three Solo Business Light Other Charges

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Product Information

The Three Business price guide provides information about various price plans, including the Business Solo and Business Solo Light plans. It covers voice calls, messaging, internet usage, international voice calls, roaming charges, data roaming, and special numbers.

Price Plans:
The price guide lists the rates for the following price plans:

  • 3 Business Solo
  • 3 Business Solo Light

Voice Calls:
The rates for voice calls are as follows:

  • Three to Three: 52c per minute
  • Other Irish Mobiles: 52c per minute
  • Landlines: 52c per minute
  • Voicemail: 52c per minute

Messaging:
The rates for messaging are as follows:

  • SMS: 7c per message
  • MMS (Picture): 52c per message
  • MMS (Video): 52c per message
  • International text message: Rates vary
  • International MMS (Picture): Rates vary
  • International MMS (Video): Rates vary

Internet Usage:
The rates for internet usage on the phone are as follows:

  • Data usage in Ireland: Rates vary
  • Data usage abroad: Rates vary

International Voice Calls:
The rates for international voice calls are divided into different bands:

  • Band 1 (UK): Rates vary
  • Band 2 (EU countries): Rates vary
  • Band 3 (USA & Canada): Rates vary
  • Band 4 (Rest of Europe, Middle East): Rates vary
  • Band 5 (Rest of World): Rates vary
  • Band 6 (Australia, New Zealand, Pacific Rim): Rates vary

Roaming:
The rates for roaming are divided into different bands:

  • Band 1: Rates vary
  • Band 2: Rates vary
  • Band 3: Rates vary
  • Band 4: Rates vary
  • Band 5: Rates vary
  • Band 6: Rates vary

Data Roaming:

The rates for data roaming are as follows:

  • Mobile internet on the handset outside of EU: 99c per MB

Special Numbers:
The rates for special numbers are as follows:

  • National Directory enquiries: 70c per call + 62c per minute
  • International Directory enquiries: 1.07 per call + 99c per minute
  • Three Customer Service: Free
  • Other special numbers: Rates vary

Product Usage Instructions

How to Get Price Plan Information:
To get information about your price plan, you can freetext ‘EVERYTHING’ to 50272 anytime.

Roaming Usage:
When making calls or sending messages while roaming, refer to the specific band rates mentioned in the price guide.

Data Roaming Usage:
If you use mobile internet on your handset outside of the EU, you will be charged 99c per MB. Please note that rates are shown per MB but charged per .B.

Special Numbers Usage:

  • Special numbers have different rates per minute or per call.
  • Refer to the price guide for specific rates.

Specifications:

  • Product: Three Business Price Guide
  • Price Plans: 3 Business Solo, 3 Business Solo Light

Frequently Asked Questions:

Q: How can I get information about my price plan?
A: To get information about your price plan, freetext ‘EVERYTHING’ to 50272 anytime.

Q: What are the rates for international voice calls?
A: The rates for international voice calls vary depending on the band and destination country. Refer to the price guide for specific rates.

Q: How much does data roaming cost?
A: Data roaming costs 99c per MB when using mobile internet on your handset outside of the EU.

Introduction

Welcome to the Three Business price guide. In here, you’ll find all you need to know about your Three Business plan. Explore data, calls, texts, and more. Plus, you can always get your price plan information by freetexting ‘EVERYTHING’ to 50272 anytime.

Price Plans
This Three Business Price Guide contains the following price plans. The rates stated in this Price Guide apply to the listed price plans below and may differ for price plans not listed below.

  • 3 Business Solo
  • 3 Business Solo Light

Other Charges

Voice calls (per min.)

  • Three to Three (ROl): Free
  • Other Irish Mobiles (ROI & EU): Free
  • Landlines (ROI & EU): Free
  • Voicemail (ROI & EU): Free

Rates are shown per minute and billed per minute.

Domestic video calls (per min.)

  • Three to Three Free
  • Other mobile networks Free

Messaging (per message)

  • Text (ROI & EU) Free
  • MMS ROI & EU (Picture) 20c
  • MMS ROI & EU (Video) 21c
  • International text message 41c
  • International MMS (Picture)
  • International MMS (Video) 41c

Internet on the phone

  • Data (ROI) Free
  • EU Roaming Data – Surcharge applicable if EU allowance is exceeded 0.18c
  • Rates are shown per MB but charged per KB.

International voice calls (per min.)

  • Band 1 (UK) 20c
  • Band 2 (EU countries) 30c
  • Band 3 (USA & Canada) 20c
  • Band 4 (Rest of Europe, Middle East) 30c
  • Band 5 (Rest of World) 30c
  • Band 6 (Australia, New Zealand, Pacific Rim) 30c

Rates are shown per minute and billed per minute.

For charges that apply for usage (denoted by † symbol in the table below) when you’re roaming in the EU, please refer to your price plan allowance information list in your plan’s Terms & Conditions at http://www.three.ie /terms-conditions/business/.

Roaming

Three-Solo-Business-Light-Other-Charges-fig-1

Data Roaming (per MB)

  • Mobile internet on the handset outside of EU 99c
  • Rates are shown per MB but charged per KB.
Special numbers

Special numbers (per min. unless otherwise stated)

  • National Directory enquiries 70c per call + 62c per min.
  • International Directory enquiries €1.07 per call + 99c per min.
  • 1800, 00800, Three Customer Service Free
  • 1850, 0818, 1890, 076 Rates as landline
  • 1512 (per call) 37c
  • 1513 (per call) 57c
  • 1514 (per call) 73c
  • 1515 (per call) 98c
  • 1516 (per call) €1.46
  • 1517 (per call) €2.03
  • Special numbers (per min. unless otherwise stated)
  • 1518 (per call) €2.85
  • 1520 24c
  • 1530 41c
  • 1540 57c
  • 1550, 1559, 1560 98c
  • 1570 €1.95
  • 1580 €2.40
  • 1590, 1598, 1599 €2.85
International video calls

International video calls (per min.)

  • Band 1 (UK) €1.23
  • Band 2 (EU countries) €2.47
  • Band 3 (USA & Canada) €2.47
  • Band 4 (Rest of Europe, Middle East) €2.47
  • Band 5 (Rest of World) €2.47
  • Band 6 (Australia, New Zealand, Pacific Rim) €2.47

Rates are shown per minute and billed per minute.

Paper Bill Charge

With effect from November 2023 customers entering into new agreements with Three, including upgrades, who opt for paper bills will be charged €2.84 ex VAT per bill

References

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