CCT591012 Wiser Window Door Sensor

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Product Information

Specifications:

• Product: Wiser Window/Door Sensor

• Manufacturer: Schneider Electric

• Functionality: Monitors opening and closing of windows and
  doors

• Compatibility: Works with Wiser smart home systems

Product Usage Instructions:

Safety Information:

It is important to read and understand all safety information
provided in the user manual before installing, operating,
servicing, or maintaining the Wiser Window/Door Sensor.

Installation:

1. Identify the location to install the sensor on the window or
   door frame.

2. Ensure the surface is clean and dry before mounting the sensor
   using adhesive or screws.

3. Follow the pairing instructions to connect the sensor to your
   Wiser smart home system.

Operation:

Once installed, the sensor will detect opening and closing of
windows or doors and send notifications to your smart home
system.

Maintenance:

Regularly check the sensor’s battery status and replace
batteries as needed to ensure continuous operation.

FAQ:

Q: How do I pair the sensor with my Wiser smart home

system?

A: To pair the sensor, follow the instructions provided in the
user manual or the Wiser app on your smart device. Typically, it
involves putting the system into pairing mode and then activating
the sensor to establish a connection.

Q: Can the sensor be used outdoors?

A: The Wiser Window/Door Sensor is designed for indoor use only.
It is not recommended for outdoor installations due to exposure to
weather elements.

Q: What do I do if the sensor is not detecting openings and

closings accurately?

A: Ensure that the sensor is securely mounted and aligned
properly on the window or door frame. Check for any obstructions
that may interfere with its operation. If issues persist, contact
customer support for assistance.

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Wiser Window/Door Sensor
Device user guide
Information about features and functionality of the device. 09/2024
www.se.com

Legal Information
The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions.
This document is not intended as a substitute for a detailed study or operational and site-specific development or schematic plan. It is not to be used for determining suitability or reliability of the products/solutions for specific user applications. It is the duty of any such user to perform or have any professional expert of its choice (integrator, specifier or the like) perform the appropriate and comprehensive risk analysis, evaluation and testing of the products/solutions with respect to the relevant specific application or use thereof.
The Schneider Electric brand and any trademarks of Schneider Electric SE and its subsidiaries referred to in this document are the property of Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective owner.
This document and its content are protected under applicable copyright laws and provided for informative use only. No part of this document may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of Schneider Electric.
Schneider Electric does not grant any right or license for commercial use of the document or its content, except for a non-exclusive and personal license to consult it on an “as is” basis.
Schneider Electric reserves the right to make changes or updates with respect to or in the content of this document or the format thereof, at any time without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this document, as well as any non-intended use or misuse of the content thereof.

Table of Contents
Safety Information……………………………………………………………………………4 Wiser Window/Door Sensor …………………………………………………………….5
For your safety ……………………………………………………………………………….5 About the device……………………………………………………………………………..6 Installing the device …………………………………………………………………………6 Pairing the device ……………………………………………………………………………7 Configuring the device ……………………………………………………………………..9
Renaming the device ………………………………………………………………….9 Setting the device location ………………………………………………………….10 Selecting the operating mode……………………………………………………… 11 Using the device……………………………………………………………………………13 Checking the device history ………………………………………………………..14 Setting device notification …………………………………………………………..15 Identifying the device ………………………………………………………………..16 Creating an automation ……………………………………………………………..17 Replacing the batteries …………………………………………………………………..24 Resetting the device ………………………………………………………………………25 Removing the device ……………………………………………………………………..26 LED Indications …………………………………………………………………………….27 Troubleshooting ……………………………………………………………………………27 Technical Data ……………………………………………………………………………..28
Compliance ……………………………………………………………………………………29
Compliance information for Green Premium products…………………………….29 EU Declaration of Conformity …………………………………………………………..30 Trademarks…………………………………………………………………………………. 30

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3

Safety Information

Safety Information

Important Information
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.

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Wiser Window/Door Sensor
Wiser Window/Door Sensor
CCT591012
For your safety NOTICE
EQUIPMENT DAMAGE · Do not install the sensor near magnetic devices to avoid degrading its
performance. · With a window/door in the closed state, the distance between the primary
and secondary parts of the sensor should be <18 mm for a non-metallic base (for example, wood or plastic surfaces) and <10 mm for a metallic base. Failure to follow these instructions can result in equipment damage.

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5

About the device

Wiser Window/Door Sensor

The Wiser Window/Door Sensor (hereinafter referred to as sensor) consists of two separate parts: Primary and Secondary. The primary part includes the sensing circuit which detects the secondary part. The secondary part is a magnet.
When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the primary part directly reports the change to the app via Wiser Hub.
Features of the sensor: · Detect when a window or door is open or closed and passes the information to the Wiser Hub. · Sends the battery level and offline sensor status information to the Wiser Hub.

Operating elements
A. Primary part (sensing circuit) B. Secondary part (magnet) C. Status LED D. Function key

B D
AC
Installing the device
Refer to the installation instruction supplied with this product.

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Wiser Window/Door Sensor
Pairing the device
Using the Wiser Home app, pair your sensor with the Wiser system to access and control the sensor. Follow the steps to pair the sensor:
1. On the Home page, tap icon. 2. Tap Devices > icon >Safety and Security (tab) . 3. Tap Window/Door Sensor > Next.
The next screen shows the progress of the joining.
Window/Door Sensor Setup Remove the mounting plate and remove the battery isolating tape before proceeding.
Next
4. Short press the function key three times (< 0,5 s). The LED blinks amber.

3× < 0,5 s

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7

Wiser Window/Door Sensor 5. Wait for a few seconds until the sensor LED turns green.
TIP: The stable green LED on the sensor shows that it is successfully joined to the Wiser Hub.
…
You will see Device joined at the bottom of the screen once the sensor has been successfully connected to the Wiser Hub.
Window/Door Sensor Setup Press the setup button on the device three times rapidly until the LED blinks amber.
Device joined
6. Install the primary part on the base plate. For more information, refer to the installation instruction.
7. Tap Next to enter the sensor name. 8. Tap Next to assign sensor location. 9. Tap Operational Mode to select Window or Door and then tap Done.
NOTE: · In operation mode “Window,” the Homepage displays a window sensor. For more information, refer to chapter Selecting the operating mode, page 11. · In operation mode “Door,” the Homepage displays a door sensor. For more information, refer to chapter Selecting the operating mode, page 11.
TIP: You can find the paired sensor name and its location on the All or Room tab on the Home page.

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Wiser Window/Door Sensor
Configuring the device
Renaming the device
Using the Wiser Home app, you can rename the sensor. Follow the steps to rename the sensor.
1. On the Home page, tap icon. 2. Tap Devices > Window/Door Sensor > Device Name (A).
TIP: Additionally, you can rename the sensor by tapping on the Home page Window/Door Sensor > Device settings > Device Name (A).
Device Details Window/Door Sensor

Battery

OPTIONS

Device Name
Living Room Doory

A

Location
Living Roomy

Operation mode
Doory

Notify me on status changes

ABOUT
Firmware Version
00.00.000y

Identify

Delete

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9

Wiser Window/Door Sensor

Setting the device location

You can change the device location using Wiser Home app (such as bedroom, living room, dining room etc.).

1. On the Home page, tap . 2. Tap Devices, select the device from the list for which you wish to change the
location.
3. Tap Location to open setup page. 4. On setup page, you can enter New room name (A) or select an existing room
from the list (B).

Device Setup

Where does this device control?

New room name

A

Living Room
3 Devices
Kitchen
2 Devices
B
Bathroom
3 Devices
Bedroom
2 Devices

Remove from Room

C

Submit

D

TIP: If the device is already assigned, you can remove it from the existing room. Tap Remove from Room (C). 5. Once changes are done, tap Submit (D).

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Wiser Window/Door Sensor

Selecting the operating mode

Using the Wiser Home app, you can select the operating mode for the sensor such as window or door. Follow the steps to select operating mode of the sensor:

1. On the Home page, tap icon.
2. Tap Devices > Window/Door Sensor > Operation Mode (A) to select one of the following option (B): · Window · Door TIP: Additionally, you can select the operating mode of the sensor by tapping on the Home page Window/Door Sensor > Device settings > Operation mode (A).

Device Details Window/Door Sensor

Device Details Window/Door Sensor

Battery
OPTIONS
Device Name
Living Room Doory
Location
Living Roomy
Operation mode
Doory

Battery

OPTIONS

Device Name
Living Room Doory

Location
Living Roomy

Door

B

A

Operation mode Window
Doory

Notify me on status changes

Notify me on status changes

ABOUT
Firmware Version
00.00.000y

ABOUT
Firmware Version
00.00.000y

Identify

Identify

Delete

Delete

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11

Wiser Window/Door Sensor
NOTE: · In operation mode “Window,” the Homepage displays a Window Sensor (C). · In operation mode “Door,” the Homepage displays a Door Sensor (D).

18°
Plymouth

07:05 21:35

All Living Room Kitchen Bedroom

Living Room

C

Window Sensor Open

18°
Plymouth

07:05 21:35

All Living Room Kitchen Bedroom

Living Room

D

Door Sensor Open

Home

Automations

Energy

Home

Automations

Energy

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Wiser Window/Door Sensor
Using the device
The Control Panel of the sensor allows you to view if the window/door is opened or closed. On the Home page, tap All > Window/Door Sensor to access the control panel. On the sensor control panel page, you can see the following:
· Window/Door status (A) · History (B) · Device settings (C)
KitcHhoemneDoor

A Open

History

B

Device settings

C

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13

Wiser Window/Door Sensor

Checking the device history

Using the Wiser Home app, you can view the sensor’s history, which provides information about when the window/door was open. The sensor records each event and stores it in the cloud.
NOTE: If the cloud connection is lost, the sensor’s history will not display the window or door events.
Follow the steps to view the sensor history:
1. On the Home page, tap All (tab) > Window/Door Sensor.
2. On the device control panel page, tap History. TIP: The history page displays all logged-in events, even if the sensor notification toggle switch is disabled. For more information about sensor notification toggle switch, refer to Setting device notification, page 15.

TODAY

History

08:30:25

09:42:42

17:21:35

YESTERDAY

09:21:42

11:42:42

10TH DECEMBER 2021

05:21:42

06:42:42

09TH DECEMBER 2021

11:21:42

Open Open Open
Open Open
Open Open
Open

Load more

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Wiser Window/Door Sensor
Setting device notification
Using the Wiser Home app, you can enable or disable the sensor notification. Follow the steps to enable or disable the sensor notification:
1. On the Home page, tap icon. 2. Tap Devices > Window/Door Sensor > Notify me on status changes (A) to
enable or disable the sensor notification toggle switch. TIP: Additionally, you can enable or disable the sensor notification toggle switch by tapping on the Home page Window/Door Sensor > Device settings > Notify me on status changes (A). NOTE: · The sensor notification toggle switch (A) is OFF by default. · Notifications created via automation are treated as separate notifications.
Device Details Window/Door Sensor

Battery

OPTIONS
Device Name
Living Room Doory
Location
Living Roomy
Operation mode
Doory

Notify me on status changes

A

ABOUT
Firmware Version
00.00.000y

Identify

Delete

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15

Wiser Window/Door Sensor
Identifying the device
Using the Wiser Home app, you can identify the sensor from the other available devices in the room. Follow the steps to identify the sensor:
1. On the Home page, tap icon. NOTE: Please wake up the sensor (press the function key).
2. Tap Devices > Window/Door Sensor > Identify (A). TIP: Additionally, you can identify the sensor by tapping on the Home page Window/Door Sensor > Device settings > Identify (A). NOTE: The sensor LED blinks to identify the sensor and it continues blinking green until you tap OK.
Device Details Window/Door Sensor

Battery
OPTIONS
Device Name
Living Room Doory
Location
Living Roomy
Operation mode
Doory

Notify me on status changes

ABOUT
Firmware Version
00.00.000y

Identify

A

Delete

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Wiser Window/Door Sensor
Creating an automation

An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs. To create an automation:
1. On the Home page, tap .
2. Go to Automation > to create an automation. NOTE: Maximum 10 automations can be added.
3. Tap If (A) and select any of the following conditions (B): ­ All conditions: This triggers an action only when all conditions are met. ­ Any condition: This triggers an action when at least one condition is met.

Close

New automation

Save

e.g. Good Morning

A

If

When

Then

Conditions are met All conditions

0 of 10

Any condition

B

Start by adding a condition that will trigger your automation.

Add conditions

4. Tap Add conditions and select any of the following (C):
­ Device status change: Select a device to enable automation. ­ Away Mode: Enable/Disable away mode to trigger an action.
TIP: Away mode can also be used as a trigger to turn off the lights, dimmer or closing the shutter etc. For more information refer to Away mode.

Add conditions
Please choose the triggers to activate your automation.

Device status change

E.g. if motion is detected

C

Away Mode

E.g. if away mode is on

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Wiser Window/Door Sensor 5. Tap Device status change > Window Sensor or Door Sensor and tap (D)
to set the state: ­ Open: when the window/door is opened. ­ Closed: when the window/door is closed.
Window Sensor Set
Tap to change
D Closed

NOTE: · In operation mode “Window,” the Homepage displays a window sensor. For more information, refer to chapter Selecting the operating mode, page 11. · In operation mode “Door,” the Homepage displays a door sensor. For more information, refer to chapter Selecting the operating mode, page 11.
6. Tap Set.
7. To set a specific time for your automation, tap When > Add time and select any of the following (E):
­ Specific time of the day: Sunrise, Sunset, Custom ­ Period of time: Daytime, Night time, Custom

Add time

E

E.g. at 07:00 or at sunrise

E.g. from sunset to sunrise

NOTE: · Maximum 10 entries can be added.
· To remove a specific time, swipe left and tap .

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Wiser Window/Door Sensor

8. To add an action, tap Then > Add an action and select any of the following (F):
­ Control a device: Select a devices that you want to trigger.
­ Send notification: Turn on the notification for the automation.
­ Activate a moment: Select the moment that you want to trigger.
­ Wait: This option allows you to add a delay in an automation sequence. You can set the wait time in increments of 1 hour and 1 minute, up to a maximum of 24 hours. This feature is useful for delaying actions within an automation.

Add an action

Please choose an action for your automation.
Control a device E.g. turn the light on

E.g. if the motion is detected

F

Activate a moment

E.g. enable Away mode

Wait E.g. wait 10 mins until next action

NOTE: · Maximum 10 actions can be added.
· To remove an action, swipe it left on the action and then tap . 9. Enter the automation name (G).
You can choose the cover image that represents your automation by tapping .

Close

New automation

Save

e.g. Good Morning

G

If Run this action

When

Then 0 of 10

Select an action that works best for your automation.
Add an action

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19

Wiser Window/Door Sensor

10. Tap Save. Once the automation is saved, it is visible on the Automation tab. Using the (H) you can enable and disable the automation.

Automations

Moments Automations

Automations

Schedules

My Automation

H

Home

Automations

Energy

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Wiser Window/Door Sensor
Example of an automation
This demonstration shows you how to create an automation to turn on the light switch when the Door is open during Night time.
1. Go to Automation > to create an automation. 2. To add a condition, tap Add Condition > Device status change > Door
Sensor, tap (A) to Open, then tap Set.

Back

Door Sensor

Set

Tap to change
A Open

3. Read the information and tap OK. 4. To set the time, tap When > Add time > Period of time > Night time > Set.

Add time

Set

From sunrise to sunset Night time From sunset to sunrise Custom

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Wiser Window/Door Sensor

5. To add an action, tap Then > Add an action > Control a device > Micromodule Switch, tap (B) to turn on, then tap Set.

Back Micromodule Switch

Set

B On

6. Read the information and tap OK. 7. Enter the name of the automation.
TIP: You can choose the cover image that represents your automation by tapping . 8. Tap Save. Once the automation is saved, it is visible on the Automation tab.

Automations

Moments

Automations Schedules

Automations

Micromodule Switch

C

Home

Automations

Insights

NOTE: You can enable or disable automations on the Automation tab by using (C).

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Wiser Window/Door Sensor
Editing an automation
1. On the Home page, tap Automations . 2. Go to Automation, tap the automation you want to edit. 3. On the Edit automation page, you can perform following changes:
· Change the icon . · Rename the automation. · Tap each condition to change the settings.
To remove a condition, slide the condition towards left and then tap (A) to delete it.
Tap Add conditions (B) to add new condition. · To change the order of actions, tap the Then option, and hold an action
then drag and drop to the desired position.

Close

Edit automation

Save

Living Room

If

When

Conditions are met All conditions

Then 1 of 10 Any condition

A

Close

Edit automation

Save

If

When

Then

Run these actions

3 of 10

You can move cards to choose the order of the actions.

On

Moment Wait
Wait

Activate 1 min
1 min

Add conditions

B

Delete automation

Add an action Delete automation

4. Tap Save to save the changes.
Deleting an automation
1. On the Home page, tap Automations . 2. Go to Automation, tap the automation you want to delete.

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23

Wiser Window/Door Sensor

3. On the Edit automation page, tap Delete automation (A) and read the confirmation message and then tap OK (B).

Close

Edit automation

Save

Living Room

If

When

Conditions are met All conditions

Then 1 of 10 Any condition

Are you Sure?

Your Living Room automation will be deleted and can not be recovered.

CANCEL OK

B

Add conditions

Delete automation

A

Replacing the batteries

To replace the batteries:

1. Remove the primary part from the base plate by sliding it upwards.

2. Unscrew the battery cover using a screwdriver.

3. Replace the battery with the proper polarity.

4. Re-install the battery cover and tighten the screw using a screwdriver. The LED blinks green seven times and then stops blinking.

5. Install the primary part on the base plate by sliding it down. IMPORTANT: Dispose used batteries, as per statutory regulations.

1

2

3

4

5

×7

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Wiser Window/Door Sensor
Resetting the device
You can reset the sensor to factory default manually. To reset the sensor:
1. Remove the primary part from the base plate by sliding it upwards.
2. Short-press the function key 3 times (<0.5 s) and then long-press the function key once (>10 s), the LED blinks red after 10 s, and then release the function key. Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds. NOTE: After reset, the LED turns off to save the battery.
3× < 0,5 s + 1 × 10 s … × 7

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Removing the device

Wiser Window/Door Sensor

Using the Wiser Home app, you can remove the sensor from the Wiser system. Follow the steps to remove the sensor:
1. On the Home page, tap icon. 2. Tap Devices > Window/Door Sensor > Delete (A).
TIP: Additionally, you can remove the Sensor from the Wiser system by tapping on the Home page Window/Door Sensor > Device settings > Delete (A).
Device Details Window/Door Sensor

Battery
OPTIONS Device Name
Living Room Doory
Location
Living Roomy
Operation mode
Doory
Notify me on status changes
ABOUT Firmware Version
00.00.000y

Identify

Delete

A

3. Read the confirmation message and tap Ok to remove the sensor from Wiser system on the next screen.
NOTE:
· Removing the sensor will reset the sensor. After resetting, the LED blinks amber indicating that the sensor is ready for pairing.
· If there is a problem while pairing or resetting the sensor, refer to Resetting the device, page 25.

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Wiser Window/Door Sensor
LED Indications
Pairing
User Action Press the function key 3 times

LED Indication LED blinks amber, once per second.

Status
Pairing mode is active for 30 seconds. When pairing is completed, LED glows green for some time before turning Off.

Resetting
User Action Press the function key 3 times and hold it down once for > 10 s.

LED Indication After 10 s, the LED starts blinking red.

Status
The sensor is in reset mode. It is reset to the factory settings after 10 seconds. The sensor then restarts and the LED starts blinks green before turning Off.

Battery level
LED Indication LED blinks amber once per minute.
Identifying the device
LED Indication LED blinks green.

Status The battery is low (< 10%), replace the battery, page 24.
NOTE: A notification pop-up will appear on the app.
Status Sensor is connected to the Wiser Hub.
NOTE: This function is initiated from the app to identify the sensor.

Troubleshooting

Symptom The sensor triggers the automation/ schedule, but does not show the status on the app.
LED blinks orange.

Possible cause

Solution

The sensor may be undergoing an over-theair (OTA) firmware update.

Wait for the firmware update to complete and then check that the sensor is reporting status.
NOTE: The firmware update runs in the background.

The sensor battery is low or drained.

Replace the sensor battery, page 24 NOTE: A notification pop­up will appear on the app.

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Technical Data
Battery Battery life
Nominal power IP rating Operating frequency Max. radio frequency power transmitted Operating temperature Relative humidity Primary part dimensions (H × W × D) Secondary part dimensions (H × W × D) Communication protocol

Wiser Window/Door Sensor
3 VDC, CR2450 Up to 5 years (may vary based on the usage, frequency of firmware update and environment) 90 mW IP20 2405 – 2480 MHz 7 dBm -10 °C to 50 °C 10 % to 95 % 50.3 × 33.0 × 16.3 mm 50 × 9 × 9 mm Zigbee 3.0 certified

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Compliance
Compliance
Compliance information for Green Premium products
Find and download comprehensive information about Green Premium products, including RoHS compliance and REACH declarations as well as Product Environmental Profile (PEP) and End-of-Life instructions (EOLI). https://checkaproduct.se.com/
General information about Green Premium products
Click the link below to read about Schneider Electric’s Green Premium product strategy. https://www.schneider-electric.com/en/work/support/green-premium/

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EU Declaration of Conformity

Compliance

Hereby, Schneider Electric Industries, declares that this product is in compliance with the essential requirements and other relevant provisions of RADIO DIRECTIVE 2014/53/EU. Declaration of conformity can be downloaded on se. com/docs.

Trademarks

This guide makes reference to system and brand names that are trademarks of their relevant owners.
· Zigbee® is a registered trademark of the Connectivity Standards Alliance.
· Apple® and App Store® are brand names or registered trademarks of Apple Inc.
· Google PlayTM Store and AndroidTM are brand names or registered trademarks of Google Inc.
· Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
· WiserTM is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.
Other brands and registered trademarks are the property of their respective owners.

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Schneider Electric 35 rue Joseph Monier 92500 Rueil Malmaison France + 33 (0) 1 41 29 70 00 www.se.com
As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.
© 2022 ­ 2024 Schneider Electric. All rights reserved. DUG_Window/Door Sensor_WH-03

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