GL Charge GlowBox Home Charging Stations User Manual

GL Charge GlowBox Home Charging Stations User Manual

INTRODUCTION

Thank you for choosing the GlowBox electric vehicle charging station. This user manual will provide you with the necessary information to troubleshoot, understand the product overview, and effectively use your charging station. The GlowBox offers a reliable and efficient charging solution for your electric vehicle, whether you are a home user or a business owner.

The Target Group to Which the Instruction is Addressed
This document is intended for persons performing the activities of using and servicing the GlowBox Charging Station worldwide. It is absolutely necessary to comply with the standards and legal acts in force in the respective country

Personnel carrying out activities related to operation and servicing must have the necessary qualifications allowing them to perform these activities. The personnel must strictly comply with the instructions and safety requirements, and due to their qualifications must be able to recognize risks and avoid possible hazards.

The use and servicing of the charging station requires knowledge of this manual.
Activities related to assembly and commissioning are included in a separate manual.

WARNING:
Failure to comply with the information contained in this manual may lead to:

• Personal injury or damage
• Material losses
• Dangerous situations posing a threat to life or health
• Loss of warranty

The user of the charging station is obliged to follow the instruction manual appropriate for the vehicle.

Scope of Application of the GlowBox Charging Station
The GlowBox charging station is intended only for charging electric and hybrid passenger cars, i.e. cars with electric drive in accordance with the PN-EN 61851 standard and may not be used for purposes other than those provided for in this standard.

Standards and Legal Acts Applicable in the Manual
EN standards:

• EN IEC 61851-1: 2011 Electric vehicle charging system – Part 1: General requirements.
• EN IEC 61851-21: 2002 Electric vehicle (battery) cable charging system – Part 21: Requirements for AC/DC power connections. in electric vehicles.
• ETSI EN 301 489-3ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 3 : Specific conditions for Short Range Devices (SRD) operating on frequencies between 9 kHz and 246 GHz; Harmonized Standard for Electromagnetic Compatibility
• EN IEC 61439-1: 2021 – Low-voltage switchgear and control gear assemblies – Part 1: General
• 2014/30/UE – EMC Electromagnetic Compatibility Directive
• 2014/35/UE – Dyrektywa niskonapięciowa LVD
• EN 61851-22: 2002 Electric vehicle (battery) cable charging system – Part 22: Charging stations for electric vehicle batteries using AC power.
• EN 62196-1: 2015-05 Plugs, socket-outlets, vehicle connectors and vehicle plugs – Wired charging of electric vehicles – Part 1: General requirements.
• EN 62196-2: 2017-06 Plugs, socket-outlets, vehicle connectors and vehicle plugs – Wired charging of electric vehicles – Part 2: Requirements for dimensional compatibility and interchangeability of AC products with ferrule and pin contacts.
• EN 50620: 2017-07 Electric cables – Cables for charging electric vehicles.

Vocabulary
Whenever the word is used in this document:

• Operator – means the entity supervising the proper operation of the charging station and managing remote authorization of the charging process from the level of the server managing the operation of the charging station.
• User – means a person who wants to use the charging station to charge an electric vehicle within the meaning of PN-EN 61851.
• Service technician – means a person with appropriate knowledge, skills and a qualification certificate who performs inspections, repairs or functional checks of the station as part of commissioning, maintenance and repair work.
• Installer – means a person with appropriate electrical qualifications who connects the power supply of the charging station to the existing power infrastructure.
• Fitter – means a person performing mechanical assembly of the station.
• Authorized person – a person with qualifications appointed to carry out assembly, installation, start-up, maintenance and service works of the charging station.
• Charging point – means an electric device with a power less than or equal to 22kW used for charging electric vehicles and hybrid vehicles powered by electricity provided for in the PN-EN 61851 standard.
• Charging station – means a construction device or a free-standing building structure with at least one charging point installed, with a capacity lower than or equal to 22kW, together with a parking space.

Commissioning of the “Publicly Accessible” Charging Station
The Act on electromobility and alternative fuels of January 11, 2018 imposes an obligation to conduct technical inspections of charging stations by UDT (Office of Technical Inspection).

This test is carried out:

• Before commissioning the charging station.
• Each time in the case of repair or modernization of the charging station.
  This test is carried out at the request of the operator of a publicly available charging station.

Safety Instructions
General tips and notes
Assembly and disassembly, installation, commissioning, maintenance, repair and decommissioning may only be carried out by persons who are appropriately qualified in this field, observe the instructions supplied with the product and comply with all relevant directives, standards, laws and other national, regional and industry regulations regarding electrical safety and health and safety.

When carrying out the assembly and installation of the charging station, the following must also be observed

• The conditions for connecting the charging station to the power grid in force in a given area
• Building regulations for parking spaces for electric vehicles
• Workplace instructions and instructions for use of equipment used during assembly, commissioning and servicing.

These directives, standards and regulations take precedence over the information contained in this documentation.
Use personal protective equipment suitable for the work, e.g. a hard hat, safety glasses, gloves and shoes.

The scope of application of the station and the danger of expiration of the warranty
Charging vehicles using the GlowBox charging station is possible in public, semi-public and private spaces.

The GlowBox charging station is intended only for charging electric and hybrid passenger cars, i.e. cars with electric drive in accordance with the PN-EN 61851-1 and PN-EN 61851-22 standards and cannot be used for purposes other than those provided for in this standard.

The user is liable for any damage caused by the vehicle or arising in connection with the use of the charging station in a manner not provided for in the PN-EN 61851 standard.

Unjustified opening of the station housing as well as modifications, removal of station equipment by unauthorized persons will result in the expiry of the manufacturer’s warranty, but above all, it can lead to significant material losses, and, due to the possibility of electric shock, to serious bodily injury and death

Explosion and fire hazard
Do not store or use highly flammable liquids such as gasoline or ethanol near the charging station, which produce flammable vapors that may cause an explosion hazard.

It is forbidden to use the charging station by vehicles transporting flammable, corrosive, explosive materials and other similar materials and substances that may pose a threat to people and property.

Environmental conditions
The charging station has an IP55 degree of protection. If the location of the charging station is such that as a result of heavy rainfall, flooding or flooding, the station would be partially or completely flooded, it should be immediately taken out of service. Only the Service Technician, after having inspected the condition of the station, may decide to put the station back into operation.

Cleaning
Surface cleaning of the charging station can only be carried out if no vehicle is connected to any of the charging points.

For surface cleaning of the charging station, use a damp cloth moistened with mild detergents. It is forbidden to use strong cleaning agents and steam, as it may damage the printing of the housing.

It is forbidden to use a jet of water under pressure for cleaning, as this may cause water or moisture to penetrate into the interior of the station.

Failure to do so may result in a risk of electric shock.

Safety During Operation
DANGER
When charging electric vehicles, the GlowBox charging station supplies the vehicle with three-phase alternating voltage 3×400 V. Misuse of the station and touching damaged live parts may cause electric shock and may lead to death.

Observe the following guidelines when operating the charging station:

• Before starting the charging process, the user should read the notes on the rules of safe use of the charging station contained in this chapter.
• The user of the charging station is obliged to follow the vehicle’s operating manual. It is also necessary to comply with the workplace instructions and applicable standards and regulations.
• The GlowBox charging station is intended only for charging electric and hybrid passenger cars, i.e. cars with electric drive in accordance with the PN-EN 61851-1 and PN-EN 61851-22 standards and cannot be used for purposes other than those provided for in this standard.
• The User is liable for any damage caused by the vehicle or arising in connection with the use of the Charging Station in a manner not provided for in the PN-EN 61851-1 and PN-EN 61851-22 standards.
• It is forbidden to use the charging station by vehicles transporting flammable, corrosive, explosive materials and other similar materials and substances that may pose a threat to people and property.
• Do not charge the vehicle during a thunderstorm accompanied by lightning strikes.
• Damaged charging cables must not be used. The use of damaged and inappropriate cables, as well as performing activities that may lead to damage to the charging cables, may result in the risk of electric shock to the user and bystanders.
• In the event of damage to the charging station or the cable intended for charging the electric vehicle, stop the charging process and immediately notify the owner or operator of the station. It is especially forbidden to attempt to repair the damage by unqualified personnel.
• It is forbidden to use extension cords, charging cable adapters and cables that are not approved for the vehicle.
• Any interference with the technical infrastructure of the charging station is unacceptable.
• In the event of an emergency, and in particular a life-threatening situation, immediately disconnect the power supply to the charging station, and then, if necessary, start providing first aid and starting a rescue operation

Safety During the Maintenance and Servicing of the GlowBox Charging Station
The scope of activities carried out during the maintenance and servicing of the GlowBox charging station is presented in the MAINTENANCE AND SERVICE chapter.

DANGER
Maintenance and service works of the Glowbox charging station can be carried out by a Service Technician with appropriate qualifications to work with the device under voltage. Touching live parts will cause an electric shock and may result in death.

Observe the following during maintenance and service:

• Comply with current building regulations regarding parking spaces and charging stations for electric vehicles.
• When performing work in public spaces, safety must be ensured in accordance with applicable regulations.
• In the case of work near the right-of-way, comply with the regulations for carrying out construction work near the right-of-way. In the case of partial occupation of the right-of-way, the consent of the road administrator to occupy the right-of-way should be obtained, and the workplace should be fenced and marked in accordance with the requirements.
• Wear appropriate footwear and protective clothing while working. A reflective vest may be required.
• The working space should be fenced off, appropriate for the nature of the work, and the workplace should be properly secured against unauthorized persons during maintenance or servicing of the charging station.
• Do not carry out maintenance and service work during unfavourable weather conditions, during rain, snow and storms.
• Use tools approved for live work.
• Surface cleaning of the charging station can only be carried out if no charging vehicle is connected to any of the charging points.
• For surface cleaning of the charging station, use a damp cloth moistened with mild detergents. It is forbidden to use strong cleaning agents and steam, as it may damage the printing of the housing.
• It is forbidden to use a jet of water under pressure for cleaning, as this may cause water or moisture to penetrate inside the station. Failure to do so may result in a risk of electric shock.
• After completing maintenance and service work, clean and tidy the work area

PRODUCT OVERVIEW

Basic Info
GlowBox is a charging station that offers fast and reliable charging for EVs. This sleek and modern charging station is designed to meet the needs of both residential and commercial users, with its powerful charging capabilities and advanced features.

The charging station is compatible with all EV models that use Type 2 charging cables and can provide charging speeds of up to 22/11 kW, making it one of the fastest charging stations on the market.

The charging station is built to last, with a rugged and durable construction that is resistant to harsh weather conditions and UV rays. Its sleek and modern design makes it an attractive addition to any location, and its intuitive user interface makes it easy to use and operate.

Overall, the GlowBox is an exceptional EV charging station that offers fast and reliable charging, and a durable construction, making it an ideal choice for both residential and commercial users.

Specs
Figure 1: Charger Dimensions

Table 1: Specs

Figure 2: GlowBox
:

1. Status LED
2. Cable holder
3. Type 2 22/11Kw cable
4. RFID scan area

GLOWBOX
Type: 160005 GB.G./.11.GLC001

GI Charge, Savska loka 4, 4000
Kranj Phone: +386 1 810 9090
GL C

harge
Figure 3: Name Plate

Equipment and Optional Addons

• Type 2 cable 22Kw, 5m
• 4 M6 screws for mounting station to back plate
• Cable holder
• RFID cards
• Energy Meter for Load Management
• Charging stand
• Type 2 cable 22Kw, spiral, 4m
• Type 2 cable 22Kw, 7m
• Safety pillar
• Anchor
• Optional addon

OPERATION AND CHARGE PROCEDURE

1. First Power Up:
   

Read User manual before attempting to power up.

• Connect charger to the power supply, in the electrical cabinet ensure that all the fuses are turned on.
• If the charging station has overcurrent or RCD protection installed, make sure that the protection element is switched on.
• Verify that the charging cable is not connected to any vehicle or device.
• The charging station will power up automatically once it is connected to the electricity.
• You can now connect the charging cable to a compatible vehicle or device and begin the charging process.

Charging Your Vehicle
FREE CHARGING

• Ensure your vehicle is parked in front of the charging station and the charging port is easily accessible.
• Connect the Type 2 cable from the charging station to your vehicle’s charging port securely.
• Ensure that the cable is properly connected the vehicle.
• The charging process will start automatically once the cable is connected correctly.
• Once the battery is fully charged or the charging session is completed, charging will stop.

RFID

• Make sure your vehicle is parked in front of the charging station and the charging port is accessible.
• Connect the Type 2 cable from the charging station to your vehicle’s charging port.
• Lock the vehicle the cable will lock automatically as well.
• Authentication is needed to start the charge, scan RFID card.
• The charging process will start automatically after authentication if the cable is properly connected.
• Once the battery is fully charged or the charging session is complete, charging will stop.

It is important to note that charging times may vary depending on the vehicle’s battery capacity, the charging rate, and the charging status of the battery. Always refer to your vehicle’s manual for specific charging instructions and safety guidelines.

Stop Charging
FREE CHARGING

• Unlock your car using the car key,
• The cable connection between your car and the charger will automatically unlock,
• Safely pull out the cable from your car’s charging port,
• Next, disconnect the cable from the charger by gently pulling it out.
• Ensure that the cable is properly stored in its designated place after use.

RFID
To stop the charging of car authentication isn’t needed follow the procedure:

• Unlock your car using the car key,
• The cable connection between your car and the charger will automatically unlock,
• Safely pull out the cable from your car’s charging port,
• Next, disconnect the cable from the charger by gently pulling it out.
• Ensure that the cable is properly stored in its designated place after use

FIRE SAFETY MEASURES

To ensure fire safety during the charging process, it is important to consider the potential fire hazards and threats that may arise. In the event of a fire, the metal housing is designed to confine the fire and prevent its spread beyond the enclosure.

In order to maintain fire safety in installations beyond our control, we recommend the following measures:

1. Site Selection : Choose a safe location away from fire hazards and with proper ventilation.
2. Professional Assessment : Consult a fire safety expert to ensure compliance with regulations.
3. Training and Awareness : Train personnel on fire safety and use of fire extinguishers.
4. No Storage of Flammable Materials: Prohibit storing flammable or combustible materials in the charging area.
5. Sufficient Space and Clear Escape Routes : Ensure there is enough space to maneuver vehicles into designated charging areas and keep escape and rescue routes unobstructed in case of fire.

Charging Station Caught on Fire
In the event of a fire involving the charging station, follow these steps to mitigate risks:

1. Immediate Action: Stop using the charging station and promptly contact the appropriate services, such as the local fire brigade.
2. Power Disconnection : If available, activate the fire protection switch or any other designated switch to disconnect the charging station from the power supply.
3. Evacuation: Immediately retreat to a safe location away from the fire area.
4. Fire Extinguishing: Utilize fire extinguishers specifically designed for extinguishing electrical device. Never use water to extinguish live electrical installations or devices.

Vehicle Caught on Fire
In the event of a fire involving the vehicle, follow these steps to mitigate risks:

1. Vehicle Fire Hazards: Vehicles made of light metals like magnesium or aluminum can reach extremely high temperatures exceeding 1000 °C when burning. Extinguishing such fires with water can generate high-temperature steam and release burning particles, increasing the risks involved.
2. Disconnect Power Supply: If a burning vehicle is connected to a charging station, disconnect the supply line to minimize electrical risks and ensure safety during firefighting.
3. Firefighters’ Arrival: Firefighters typically arrive within 30 minutes when the vehicle’s battery hasn’t ignited yet, making extinguishing easier using appropriate agents.
4. Use a Class D fire extinguisher (if available): Class D fire extinguishers are specifically designed for fires involving certain types of metals, including lithium. If you have access to a Class D fire extinguisher and have been trained in its use, you can attempt to extinguish the fire from a safe distance according to the instructions provided with the extinguisher.

Battery Caught on Fire
In the event of a fire involving the battery, follow these steps to mitigate risks:

1. Call emergency services: Dial the emergency services number in your country (such as 112 in Slovenia) and report the situation. Inform them about the location and the fact that a battery is on fire.
2. Use a Class D fire extinguisher (if available) : Class D fire extinguishers are specifically designed for fires involving certain types of metals, including lithium. If you have access to a Class D fire extinguisher and have been trained in its use, you can attempt to extinguish the fire from a safe distance according to the instructions provided with the extinguisher.
3. Use a dry chemical extinguishing agent: If a Class D fire extinguisher is not available, you can use a dry chemical extinguishing agent specifically designed for metal fires, such as a graphite-based extinguisher or sand, to smother the fire. Aim for the base of the fire and apply the extinguishing agent using a safe distance and a sweeping motion.

MAINTENANCE

Please note that all maintenance tasks for the GlowBox charging station should be carried out by a licensed electrician only. It is essential to prioritize safety and ensure that qualified professionals handle any maintenance or repair work to prevent potential hazards or damage.

General Inspection of the Station
It is recommended to visually inspect the charging station and test its protection elements at least once a year, unless local regulations specify a different frequency (e.g., every three months or every month).

Recommended procedure:

• Examine charging cable for any signs of damage. Ensure that pins inside the cable aren’t damaged, and promptly remove any foreign objects that may be lodged within.
• Inspect the casing of the charging station for potential damage.

Check the Protection Elements
Protection elements are mounted in the electrical cabinet before the charger.

RCD (RESIDUAL CURRENT PROTECTIVE DEVICE )
Regulations mandate regular testing of the residual current protective device (RCD), and a log of these tests should be maintained. The RCD unit features a test button that allows you to verify its correct operation by passing a small current through the unit, simulating a fault. If the RCD does not trip when this button is pressed, or if it was previously tripped but cannot be reset to the active position, it must be replaced by a licensed electrician.

OVERCURRENT PROTECTION
Inspect the overcurrent protection once a year for visible damages on its surface. If the overcurrent protection is tripped and the switches cannot be reset to the active position, it indicates a problem with the protection mechanism, and it should be replaced by a licensed electrician.

TROUBLESHOOTING

If you encounter any issues with your GlowBox charging station, refer to the following troubleshooting guide for assistance.

Status LED color meaning:

Table 2: Status LED Color Meaning

Charging Station Not Powering Up

• Check that the fuses are switched on.
• Make sure that the overcurrent or RCD protection element is in the ON position.
• Ensure that the power cable is properly connected.
• Check that the charging station is receiving electricity.
• Check for any cable damages or if any water came into a charging station

Charging Station Not Detecting the Vehicle:

• Check that the Type 2 cable is properly connected to the EV and the charging station.
• Ensure that the charging station status LED glows white before inserting cable into a vehicle

Charging Station Not Starting to Charge:

• Check status LED if it glows red it means there is an error,
• Use authentication (RFID,…),
• Check that the charging cable is not damaged or broken

If you still have issues, try hard resetting the controller, cutting the power and returning it.

If none of the above solutions solve your issue, please contact GL Charge customer support for further assistance.

CONTACTING SUPPORT

Web page : https://glcharge.com/
Phone: +386 1 810 9090
E-mail: info@glcharge.com

Savska Loka 4
4000 Kranj

References

• Premium charging stations for vehicles | GL Charge

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