Telesystem Blue Platform Voicemail Email Notifications User Guide
- September 27, 2024
- Telesystem
Table of Contents
Blue Platform Voicemail Email Notifications
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Product Information
Specifications:
- Product Name: Telesystem Voicemail
- Platform: Blue Platform
- Compatibility: Legacy voicemail platform (typically
installations prior to 2019)
Product Usage Instructions
Setting Up Email Notifications:
-
Sign into your voicemail box with your Account Number and
PIN. -
Click on the Notification link in the navigation pane on the
left-hand side of the page. -
Click on the Set Up Notification link on the Notification
Page. -
Enter the destination email address where you want messages
delivered, then click Add Attachment. -
You can add multiple email addresses one at a time. Click Save
when done. -
Return to the Notification page and click Activate
Notification. -
Set notification preferences for Email and Message Wait
Indicator to receive notifications every time you receive a
message. Click Save to confirm. -
Logout of the voicemail portal and test by leaving yourself a
voicemail message from another phone to verify email
notifications.
FAQ
Q: How can I add multiple email addresses for
notifications?
A: You can add multiple email addresses one at a time by
entering each address separately and clicking Save after each
entry.
Q: What should I do if I’m not receiving email
notifications?
A: Make sure the email address is entered correctly, check spam
folders, and verify notification settings in your voicemail
portal.
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Voicemail Email Notifications
Blue Platform
Quick Reference Guide
Disclaimer: The information in this document is intended for users on the
legacy voicemail platform, typically installations of service from prior to
2019.
This guide will assist you with setting up your Telesystem Voicemail to send
you email notifications when you receive a new voicemail message. These same
steps can be used for Fax Mail users. From your web browser, go to
www.telesystem.us/account, then click on the Voicemail Portal link.
Setting Up Email Notifications
1. Sign into your voicemail box with your Account Number and PIN.
· The account is the 10-digit phone number or 11 digit sub-mailbox number.
· The PIN is the same PIN used to access your voicemail box by telephone.
2. Once logged in, click on the Notification link in the navigation pane on the left-hand side of the page. Click on the Set Up Notification link when you are on the Notification Page.
3. Enter the destination email address where you want your messages delivered
then click the Add Attachment button. This will deliver the notification as
well as the .wav file attachment to the designated email inbox(es). You may
add multiple email addresses but they must be entered one at a time. Click
Save when you are done.
7.13.18
2700 Oregon Road · Northwood, OH 43619 | 1645 West Chester Pike · West
Chester, PA 19382 | 1.888.808.6111 | www.telesystem.us
4. Return to the Notification page and click the Activate Notification link.
5. Set the notification preferences for Notify me through Email to “Every
time I receive a message”, and for Notify me through Message Wait Indicator to
“Every time I receive a message”. Click Save to keep your changes.
6. Logout of the voicemail portal and call your number from another phone.
Leave yourself a voicemail message to ensure you are receiving your email
notification of your voice messages.
2700 Oregon Road · Northwood, OH 43619 | 1645 West Chester Pike · West
Chester, PA 19382 | 1.888.808.6111 | www.telesystem.us