Telesystem VoIP Phone System Call Management Portal User Guide
- June 15, 2024
- Telesystem
Table of Contents
Telesystem VoIP Phone System Call Management Portal
Product Information
Specifications
- Product Name: Call Management Portal
- Platform: Blue Platform
- Function: Remotely access settings and features for Telesystem VoIP Phone System
Product Usage Instructions
Step 1: Accessing the Portal
- Open your web browser.
- Navigate to https://UCCallPortal.TrustTelesystem.com/.
Step 2: Logging In
- Enter your Email or ID and password.
- Click the “Log in” button.
- If you have a Webex account or an email address associated with your account, you can also use your email address as the ID and use the “Forgot password” link to reset your password yourself.
- If you have a Webex account, your Webex password and your Call
Management Portal Password are the same password. Changing your Call Management Portal Password will also update your Webex account password.
Step 3: Accessing Control Features
Once you are logged in, you will have access to control features such as Call
Forwarding, Do Not Disturb, Call Blocking, Voicemail,and many more. Videos
detailing how to manage those features are available on the Resources page of
our website.
Changing Your Password
- Click on the profile icon in the top, right-hand corner.
- Select “Change password”.
- In the pop-up window, enter your old password and then the new password you want to use.
- The new password must be a strong password that contains uppercase & lowercase letters, a number, and a special character.
- The new password must have a minimum of 12 characters.
Call Forwarding
Call Forwarding allows users to redirect calls to another location such as
a cell phone, home phone, or other user/extension.
To configure Call Forwarding :
- From the Dashboard, click on “Go to call forwarding”.
- Choose the forwarding option you want to edit/configure by clicking on the pencil icon for the type of forwarding.
- Set your destination by typing in the phone number or extension where calls should be forwarded to in the Phone number field.
- Click “Save”.
FAQ
Q: What features are available in the Call Management Portal?
A: The Call Management Portal allows users to access and control features
such as Call Forwarding, Do Not Disturb, Call Blocking, Voicemail, and many
more.
Q: How can I change my password in the Call Management Portal?
A: Once logged into the portal, click on the profile icon in the top,
right-hand corner, then select “Change password”. Enter your old password and
then the new password you want to use. The new password must be a strong
password that contains uppercase & lowercase letters, a number, and a special
character. The new password must have a minimum of 12 characters.
Q: How do I configure Call Forwarding in the Call Management Portal?
A: To configure Call Forwarding, click on “Go to call forwarding” from
the Dashboard. Choose the forwarding option you want to edit/configure by
clicking on the pencil icon for the type of forwarding. Set your destination
by typing in the phone number or extension where calls should be forwarded to
in the Phone number field. Click “Save”.1.888.808.6111 |
www.TrustTelesystem.com
9.12.23
Call Management Portal
Quick Start Guide
Use this portal to remotely access the se0ngs and features available for
your new Telesystem VoIP Phone System.
Step 1: Open your web browser and navigate to: https://UCCallPortal.TrustTelesystem.com/
Step 2: Enter your Email or ID and password, then click the “Log in” buAon. ID = Your 10-digit telephone number (no dashes/space/characters) Password = Please contact your system administrator to obtain your password
NOTE:
- If you have a Webex account or an email address associated with your account, you can also use your email address as the ID and use the Forgot password link to reset your password yourself.
- If you have a Webex account, your Webex password and your Call Management
Portal Password are the same password. Changing your Call Management Portal Password will also update your Webex account password.
Step 3: Once you are logged in, you will have access to control features such as Call Forwarding, Do Not Disturb, Call Blocking, Voicemail, and many more. Videos detailing how to manage those features available on the Resources page of our website.
Changing Your Password
Once you are logged into the portal, users can change their own password by clicking on the profile icon in the top, right-hand corner, then selecSng Change password.
In the pop-up window, enter your old password, and then the new password you
want to use.
The new password must be a strong password that contains uppercase & lowercase
leAers, a number, and a special character. There is a minimum of 12 characters
for the new password.
Do Not Disturb
The Do Not Disturb feature can be used to block incoming calls from ringing
into your line. You can sSll use your line to make outbound calls when this
feature is enabled. If you have voicemail, inbound calls will be sent directly
to your voicemail box to leave a message when the feature is turned on. If you
do not have voicemail enabled on your line, then callers will get a busy
signal.
The quickest way to enable Do Not Disturb for users is from the Dashboard. Use
the toggle switch to turn the feature on or off. The switch will show grey
when the feature is disabled, or blue when it is enabled.
Call Forwarding
Call Forwarding allows users to redirect calls to another locaSon such as a
cell phone, home phone, or other user/extension. Users can setup forwarding to
occur immediately for all inbound calls or choose to forward when there is no
answer a[er a number of rings, or when the line is busy.
To configure Call Forwarding, from the Dashboard click on “Go to call forwarding”.
Choose the forwarding opSon you want to edit/configure by clicking on the pencil icon for the type of forwarding.
And then set your desSnaSon by typing in the phone number or extension where calls should be forwarded to in the “Phone number” field. Then click “Save”.
1.888.808.6111
www.TrustTelesystem.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>