Telesystem T58W Pro Smart Business Phone User Guide

June 9, 2024
Telesystem

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User Guide
Telesystem T58W Pro Smart Business Phone

T58W Pro Smart Business Phone

Available features may vary. Provided feature set based on the original order and the system administrator’s requests for each deployment. Please contact your system administrator or Telesystem directly to discuss any additions to the system.

Telesystem T58W Pro Smart Business Phone - Discription

MAKING A CALL

Using the handset:

  1. Pick up the handset.
  2. Enter the number using the keypad and then press the Call soft key.

Using the speakerphone:

  1. With the handset on-hook, press
  2. Enter the number, then press the Send soft key.

Using the headset:

  1. With the headset connected, to activate the headset mode.
  2. Enter the number, and then press the Send soft key.

Note: During a call you may alternate between headset, hands-free speakerphone and handset modes by pressing the Headset key or Speakerphone key or by picking up the handset. Headset mode requires a headset be connected to the phone.

ANSWERING A CALL
Using the handset:
Pick up the handset.
Using the speakerphone:
Press
Using the headset:
Press
Note: You may ignore an incoming call by pressing the Reject soft key.

ENDING A CALL
Using the handset:
Hang up the handset or press the End Call soft key.
Using the speakerphone:
Press or the End Call soft key.

REDIAL
Using the headset:
Press the End Call soft key.
Press to enter the Placed Calls list. Press or to select the desired call, then press or the Send soft key.
Press twice when the phone is idle to call the last dialed number.

MUTING A CALL
Press to mute the microphone during a call.
Press again to un-mute the call.
VOLUME ADJUSTMENT
Press during a call to adjust the receiver volume of the handset/speakerphone/headset.
Press when the phone is idle to adjust the ringer volume.
RING TONE

  1. Press the Menu soft key when the phone is idle, then select Basic > Sound > Ring Tones.
  2. Press or to select the desired ring tone.
  3. Press the Save soft key to accept the change.

PUTTING A CALL ON HOLD
Press or the Hold soft key during an active call. To resume a held call, press the Resume soft key.
If there is only one call on hold, press or the Resume soft key.
If there is more than one call on hold, press or to select the desired call and then press or the Resume soft key.

CALL PARK AND RETRIEVE

Call Park

  1. While on an active call, press the More soft key
  2. Select the Park soft key on the screen
  3. Follow the voice prompts
  4. Enter the extension plus # where the call will be parked

Retrieve

  1. To retrieve a parked call, press the Call button
  2. Press the Retrieve Park soft key on the right side menu
  3. Enter the extension plus # where the call is parked

TRANSFERING A CALL
There are two ways to transfer a call: Blind Transfer and Announced Transfer.
Blind Transfer:

  1. While on an active call, press the More soft key
  2. Press the Transfer soft key on the screen
  3. Enter the ext or number the call will be transferred to
  4. Press the Blind Transfer button

Announced Transfer:

  1. While on an active call, press the More soft key
  2. Press the Transfer soft key on the screen
  3. Enter the ext or number the call will be transferred to
  4. Press the Blind Transfer button

CONFERENCE CALL

  1. Press the Invite soft key during an active call
  2. The call is placed on Hold
  3. Enter the ext or number of the second party, then press the Plus key
  4. Press OK in the Selected Members popup screen
  5. Press the Call button to initiate the conference

Note: You may split the conference call into two individual calls by pressing the Split soft key

VOICE MAIL
The Message Waiting Indicator on the idle screen indicates that you have new voice messages waiting. The Message key LED lights up in red.

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