Telesystem UC-One Hosted VoIP Voicemail User Guide
- July 17, 2024
- Telesystem
Table of Contents
Telesystem UC-One Hosted VoIP Voicemail
Product Information
Specifications
- Product: Voicemail System
- Manufacturer: Telesystem
- Access Methods: VoIP desk phone, external phone, UC-One desktop and mobile applications, UC with Webex desktop and mobile applications
- Contact: 888.808.6111 | www.telesystem.us
Product Usage Instructions
Accessing Voicemail
- From your Telesystem VoIP desk phone: Instructions here…
- From an external phone: Instructions here…
- From your Telesystem UC-One desktop application: Instructions here…
- From your Telesystem UC-One mobile application: Instructions here…
- From your Telesystem UC with Webex desktop application: Instructions here…
- From your Telesystem UC with Webex mobile application: Instructions here…
Important Notes
Ensure you have your voicemail PIN (password) ready for access. Contact your system administrator or Telesystem for a PIN reset.
FAQ
Q: What should I do if I forget my voicemail PIN?
A: Contact your system administrator or Telesystem to reset your voicemail PIN.
Q: How can I get more information about my account?
A: For account-related queries, please consult your system administrator or contact Telesystem at 888.808.6111 or visit www.telesystem.us.
INTRODUCTION
- The setup and maintenance of your voicemail box is an important part of your phone system.
- You can access voicemail at the office, at home, or on the road as explained below.
- Be sure you have your voicemail PIN (password) on hand, as this is required for access.
- If you do not know your voicemail PIN, contact your system administrator or Telesystem to change it.
Usage Instructions
From your Telesystem VoIP desk phone
- Use the Message key on your device to access the voicemail system. If applicable, follow the screen prompts to choose a specific line before connecting to its voicemail box.
- When prompted, enter your PIN then follow the prompts to manage your voicemail.
From an external phone
- Call 567-661-0003
- Enter your mailbox number followed by #
- When prompted, enter your PIN then follow the prompts to manage your voicemail.
From your Telesystem UC-One desktop application
- Select the Dialpad
- Input your extension or phone number in the Start New call field then call it from the phone or app
- When prompted, enter your PIN then follow the prompts to manage your voicemail.
From your Telesystem UC-One mobile application
- Tap Menu
- Tap
- Tap More
- Tap
- When prompted, enter your PIN then follow the prompts to manage your voicemail.
From your Telesystem UC with Webex desktop application
- Select the voicemail section
- Select the call voicemail button near the top middle of the screen to initiate the voicemail call
- When prompted, enter your PIN then follow the prompts to manage your voicemail.
From your Telesystem UC with Webex mobile application
- In the Calling tab, tap Dial
- Tap
- Tap
- When prompted, enter your PIN then follow the prompts to manage your voicemail.
Other notes about voicemail
- Voicemail passwords must be 4-8 digits long.
- Voicemails will automatically be deleted after 30 days unless they are archived.
- By default, voicemail notifications will be sent to your phone (desk or UC). If you would like to have voicemails sent to your email, please contact Telesystem.
- The feature availability of voicemail and the UC application depends on the features deployed on your account. For questions about your account, please talk with your system administrator.
- 888.808.6111 www.telesystem.us