Telesystem UC-One Hosted VoIP Voicemail User Guide

Table of Contents

Specifications

Product: Voicemail System
Manufacturer: Telesystem
Access Methods: VoIP desk phone, external phone, UC-One desktop and mobile applications, UC with Webex desktop and mobile applications
Contact: 888.808.6111 | www.telesystem.us

Accessing Voicemail

Important Notes

Ensure you have your voicemail PIN (password) ready for access. Contact your system administrator or Telesystem for a PIN reset.

Q: What should I do if I forget my voicemail PIN?

A: Contact your system administrator or Telesystem to reset your voicemail PIN.

Q: How can I get more information about my account?

A: For account-related queries, please consult your system administrator or contact Telesystem at 888.808.6111 or visit www.telesystem.us.

The setup and maintenance of your voicemail box is an important part of your phone system.
You can access voicemail at the office, at home, or on the road as explained below.
Be sure you have your voicemail PIN (password) on hand, as this is required for access.
If you do not know your voicemail PIN, contact your system administrator or Telesystem to change it.

From your Telesystem VoIP desk phone

Use the Message key on your device to access the voicemail system. If applicable, follow the screen prompts to choose a specific line before connecting to its voicemail box.
When prompted, enter your PIN then follow the prompts to manage your voicemail.

From an external phone

From your Telesystem UC-One desktop application

Select the Dialpad
Input your extension or phone number in the Start New call field then call it from the phone or app
When prompted, enter your PIN then follow the prompts to manage your voicemail.

From your Telesystem UC-One mobile application

From your Telesystem UC with Webex desktop application

Select the voicemail section
Select the call voicemail button near the top middle of the screen to initiate the voicemail call
When prompted, enter your PIN then follow the prompts to manage your voicemail.

From your Telesystem UC with Webex mobile application

Voicemail passwords must be 4-8 digits long.
Voicemails will automatically be deleted after 30 days unless they are archived.
By default, voicemail notifications will be sent to your phone (desk or UC). If you would like to have voicemails sent to your email, please contact Telesystem.
The feature availability of voicemail and the UC application depends on the features deployed on your account. For questions about your account, please talk with your system administrator.
888.808.6111 www.telesystem.us