nuwave 31415, 31419 Duralon Blue Cookware Owner’s Manual

September 20, 2024
nuwave

nuwave 31415, 31419 Duralon Blue Cookware

THANK YOU!

Congratulations on your Nuwave® purchase. We know there are many options available and sincerely appreciate the trust you have placed in us.
For the last 30 years, we have committed to introducing products that promote healthy living at affordable prices. By combining the highest quality designs with cutting edge technology, we have always strived to blend feature, function, and innovation into every product we make. We hope you will agree.
We would love to hear from you. Please feel free to reach out with any feedback or comments that could improve your experience. We would also enjoy hearing about your successes.
The best way to reach us is by email:
For Amazon Purchases: support@nuwavenow.com
For All Other Purchases: help@nuwavenow.com

Scan QR Code to email us:

For Amazon Purchases

support@nuwavenow.com

For All Other Purchases

help@nuwavenow.com

Register Today!

Use your smartphone or device to scan the QR code to register your Duralon® Blue Cookware, or visit nuwavenow.com/register.

We, at Nuwave, believe cooking healthy means putting equal emphasis not only on the food but also on the cookware. Too often, not enough focus is placed on whether the cookware itself promotes healthy cooking.
Unlike other traditional cookware, cooking with Nuwave® Duralon® Blue Ceramic NonStick Cookware is not only smarter but healthier! The eco-friendly, ultra- non-stick Duralon Blue coating is all-natural ceramic coating free of harmful chemicals like PTFE, PFOA, lead, and cadmium. Which means no toxic gases or forever chemicals are emitted at higher temperatures!
We sincerely hope that our Nuwave® Duralon® Blue Ceramic Non-Stick Cookware provides many years of enjoyment and inspiration to confidently create your own masterpieces!

IMPORTANT SAFEGUARDS

  • Do not allow children near an open flame or heating surface unsupervised.
  • Lids, handles, and cookware may become hot during prolonged cooking.
  • To avoid injury, always use oven mitts or pot holders when handling hot cookware.
  • Use caution when removing lids as steam may accumulate inside the cookware.
  • Do not leave your cookware unattended while in use.
  • Never allow gas flames to extend higher than the bottom of the pan.

COOKWARE CONSTRUCTION

  1. DURALON® BLUE
    A Ceramic Non-Stick Coating that is stronger and free of toxic chemicals.

  2. FORGED ALUMINUM CORE
    Durable and lightweight, it conducts and distributes heat evenly.

  3. HIGH-TEMPERATURE EXTERIOR COATING
    Oven safe and dishwasher safe with a long-lasting, enduring finish.

  4. STAINLESS STEEL INDUCTION-READY PLATE
    Makes the cookware induction ready; heats up quickly and retains heat longer.

WORKS WITH ALL STOVETOPS

COOKING

Utensils

The Nuwave Culinary Team recommends the use of high-heat-rated, silicone-based tools for cooking foods. Do not use metal utensils while cooking.

Recommended Heating

To maximize the performance of your cookware, avoid long-term or repeated exposure to high heat that can cause food to scorch, burn, or discolor the cookware and potentially damage the coating.
For best results, allow the cookware to heat between 280°F and 300°F for up to 1 minute before inserting and cooking foods. Avoid preheating empty pans above 300F.

Maximum Recommended Heating

Oven| 450°F for your cookware and 350°F for tempered glass lids.
Stove top| 450°F or medium-high heat for your cookware.
For long lasting Non-Stick Performance
Low to medium heat is recommended to ensure the longevity of the ceramic non- stick coating.

Smoke Point

If using oil, do not exceed the oil’s smoke point. Smoke point is the temperature at which oil begins to break down to glycerol and free fatty acids producing a bluish smoke. This signifies the beginning of flavor and nutritional degradation.

OIL TYPE SMOKE POINT OIL TYPE SMOKE POINT
Avocado Oil 520°F Canola Oil 435°F
Grapeseed Oil 485°F Vegetable Oil 420°F
Corn Oil 440°F Sesame Oil 410°F
Peanut Oil 440°F Extra-Virgin Olive Oil 405°F
Sunflower Oil 440°F Coconut Oil 400°F

MAINTENANCE CLEANING AND CARE

Nuwave Duralon Ceramic Cookware is an investment that is meant to last for years.
The following instructions will not only help you properly maintain your cookware, but they will also help to extend your cookware’s life to the fullest.
We highly recommend hand-washing your cookware with a mild liquid soap. While Nuwave Duralon Cookware can be washed in the dishwasher, the harsh detergents can shorten the lifespan of the cookware.

Always

  • Let your cookware cool, away from heat, before washing it. Wash after each use with a mild dish soap and non-abrasive cloth or sponge to maximize the longevity of the nonstick coating.
  • Rinse your cookware thoroughly and dry it with paper towels or a soft cloth. Use a hanging rack to store your cookware (where possible). If cookware must be stacked when storing away, towels or paper towels can be placed between each cookware to prevent scratching or damage to the coating.

Never

  • Attempt to cut foods while they are in the cookware or use cooking sprays, harsh abrasives, metal scrubbers, or heavy-duty cleaning chemicals. They will damage the Duralon coating, inhibiting functionality and voiding the warranty.
  • Run cold or warm water over hot cookware. Never immerse hot cookware in water. This can damage the Duralon coating and may cause the pan to warp.
  • Heat your cookware above 450˚F or allow it to boil dry.
  • Use Alkaline materials such as baking soda on the cookware as it may adversley affect the lifespan of the non-stick coating.

Note : A mixture of vinegar and water may be used to clean your Duralon Cookware.
Do not boil the vinegar water as doing so will alter the chemistry which may affect the non-stick properties of your cookware.

LIMITED WARRANTY

THE MANUFACTURER WARRANTS

Nuwave, LLC warrants that this Nuwave Duralon Blue 9 PC Cookware Set will be free from manufacturer defects for 1 YEAR from the date of purchase, under normal household use, and when operated in accordance with the Manufacturer’s written instructions This Limited Warranty does not cover the ceramic coating and is valid only for the original purchaser and cannot be transferred. The Manufacturer will provide the necessary parts and labor to repair the product at the Nuwave LLC Service Department. After the expiration of the warranty, the cost of the parts and labor will be the responsibility of the owner.

THE WARRANTY DOES NOT COVER

The Limited Warranty is voided if repairs are made by an unauthorized dealer, or the serial number data plate is removed or defaced. Normal deterioration of finish due to use or exposure is not covered by this Warranty. This Limited Warranty does not cover failure, damages or inadequate performance due to accident, acts of God (such as lightning), fluctuations in electric power, alterations, abuse, misuse, misapplications, corrosive-type atmospheres, improper installation, failure to operate in accordance with the Manufacturer’s written instructions, abnormal use, commercial or rental uses, or resold units.

EXCLUSIONS

This warranty does not cover:

  • Damage to the rim of product such as dents or scratches caused by utensils or stacking during cleaning or improper storage.
  • The ceramic coating damage is caused by appliances such as mixers.
  • The ceramic coating damaged and/or discoloration caused by sharp utensils, scouring pads, steel wool, abrasive cleansers not rated for nonstick surfaces, including bleach and other similar products.
  • Any cosmetic damage due to, normal wear and tear, scratches, minor paint chips, scuffs, dings, dents, stains, discoloration, color changes, or other nonfunctional changes to the appearance of the product that can occur during normal handling and use of the cookware by any party and do not impair the functionality of the product as intended.
  • Commercial, professional, or workplace use.
  • Warping, metal separation or discoloration due to high heat or prolonged heat exposure when empty.
  • Any replacement of non-defective cookware as part of a set or component (for example other pieces in the set or matching lid).
  • Damage arising from thermal shocks to the interior and exterior of the product, improper use (for example-boil dry), and failure to follow the use and care instructions.
  • Workplace, Professional, or Commercial use.
  • Normal wear and tear, such as discoloration, scratches, stains on the interior of the product that do not materially impact the nonstick properties of the cooking surface.
  • Accidental or unintended damage.
  • Nuwave LLC reserves the right to void the Limited Warranty, where allowable by law, for products purchased from an unauthorized dealer.

TO OBTAIN SERVICE

The owner shall have the obligation and responsibility to pay for all services and parts not covered by the warranty; prepay the freight to and from Service Department for any part or system returned under this warranty; and carefully package the product using adequate padding material to prevent damage in transit. The original container is ideal for this purpose. Include in the package the owner’s name, address, daytime telephone number, a detailed description of the problem, and the RGA (Return Goods Authorization number). To obtain the RGA number, email us at:
For Amazon Purchases: support@Nuwavenow.com;
For All Other Purchases: help@Nuwavenow.com.
Provide the product model, and proof of date of purchase (a copy of the receipt) when making claims under this warranty.

MANUFACTURER’S OBLIGATION

The Manufacturer’s obligation under this Limited Warranty is limited, to the extent allowable by law, to repairing or replacing any part covered by this Limited Warranty which upon examination is found to be defective under normal use. The Limited Warranty is applicable only within the continental United States and only to the original purchaser of the manufacturer’s authorized channels of distribution.
THE LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY AWRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR OTHER MONEY LOSS.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. This Limited Warranty gives specific legal rights, and there may also be other rights which vary from state to state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE ANY QUESTIONS ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE CONTACT Nuwave LLC.

DISPUTE RESOLUTION PROCEDURE

For disputes relating to use of the website or use or purchase of a Nuwave product or service (collectively “Disputes”), you agree to first contact Nuwave LLC at legal@Nuwavenow.com. If we cannot resolve your dispute informally, any and all disputes shall be submitted to final and binding arbitration. You may start the arbitration process by submitting in writing a demand to the American Arbitration Association (“AAA”) and sending a copy to Nuwave. Nuwave will pay all filing costs. A single arbitrator of the AAA will conduct the arbitration in a location convenient to you or by phone.
The arbitrator’s award will be binding and may be entered as a judgment in a court of competent jurisdiction. The arbitration will be conducted in accordance with the provisions of AAA’s Commercial Arbitration Rules and Mediation Procedures in effect at the time of submission of your demand for arbitration. See https://www.adr.org/sites/default/files/CommercialRules_Web.pdf. Except as may be required by law as determined by an arbitrator, no party or arbitrator may disclose the existence, content, or results of any arbitration hereunder without prior written consent of both parties.

A. WAIVER OF RIGHT TO SUE. By agreeing to arbitration, you understand that, to the maximum extent permitted by law, you are agreeing to waive your right to file suit in any court, to a court hearing, a judge trial, or a jury trial.

B. CLASS ACTION WAIVER. To the maximum extent permitted by law, you expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to, bringing or joining any claims in any class action or class-wide arbitration.

C. OPT OUT PROCEDURE. To request to opt out of arbitration you must contact Nuwave LLC at legal@Nuwavenow.com, Nuwave LLC, 560 Bunker Ct., Vernon Hills, IL 60061, U.S.A. You will have thirty (30) days from the date of product delivery to opt out of arbitration with respect to any dispute arising out of or relating to use or purchase of any Nuwave product. If more than 30 days have passed, you are not eligible to opt out of arbitration and will have waived your right to sue or participate in a class action with respect to the dispute arising out of your purchase or use of a Nuwave product. For any dispute arising out of your use of Nuwave’s website, you have thirty (30) days from the date you provided information to the website to opt out of arbitration. If more than 30 days have passed, you are not eligible to opt out of arbitration and you will have waived your right to sue and participate in a class action with respect to the dispute arising out of your use of Nuwave’s website.

D. SOME MATTERS ARE NOT SUBJECT TO ARBITRATION. Notwithstanding the foregoing, the following shall not be subject to arbitration and may be adjudicated only in the state and federal courts of Illinois: (i) any dispute, controversy, or claim relating to or contesting the validity of our intellectual property rights and proprietary rights, including without limitation, patents, trademarks, service marks, copyrights, or trade secrets; (ii) an action by a party for temporary, preliminary, or permanent injunctive relief, whether prohibitive or mandatory, or other provisional relief; or (iii) interactions with governmental and regulatory authorities. You expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to, bringing or joining any claims in any class action or any class- wide arbitration.

READ YOUR OWNER’S MANUAL

If you still have any questions about operation or warranty of this product, please contact Nuwave LLC at:
For Amazon Purchases: support@nuwavenow.com
For All Other Purchases: help@nuwavenow.com

Customer Support

Master Your Duralon
Blue Cookware

FOR HOUSEHOLD USE ONLY
Model:
31415-31419
Rev.1
For patent information please go to:
www.nuwavenow.com/legal/patent
Designed & Developed in USA
Nuwave LLC
560 Bunker Ct.
Vernon Hills, IL 60061, U.S.A.
Made in China
©2024 Nuwave LLC • All Rights Reserved.

Questions or Concerns?
Amazon Purchases: support@nuwavenow.com
All Other Purchases: help@nuwavenow.com
1-888-502-7805
1-877-689-2838
Mon-Fri 7:30am-4:30pm CST

References

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