poly CCX 350 Business Media Phones User Guide

poly CCX 350 Business Media Phones

Introduction

These Quick Tips apply to Poly CCX 350 business media phones configured for Microsoft Teams environments.

Signing In and Out

Sign in to your Microsoft account to use your phone.

Sign In Using a Web Browser

1. Select Refresh code.
2. In a web browser, enter the provided URL.
3. Enter the code.
4. Sign in to your Microsoft account.

Sign Out

• » Select Menu > Settings > Sign out .

Audio Calls

View recent and missed calls, redial contacts, and place calls.

Call a Contact

1. Do one of the following:
   Pick up the handset.
   Press the headset or speakerphone icon on the phone.
   Select Make a Call .

2. Search for and select a contact.

3. Next to the contact’s name, select Call .

Dial a Phone Number

1. Do one of the following:
   Pick up the handset.
   Press the headset or speakerphone icon on the phone.
   Select Make a Call .

2. Select Dialpad .
   

3. Enter a phone number.

4. Select Call .

Transfer a Call

1. In a call, select More Options .

2. Select Transfer .
   The call is placed on hold.

3. Select Transfer now.

4. Search for and select a contact.
   The call transfers to the selected contact.

Put a Call on Hold

1. In a call, select More Options .
2. Select Put call on hold.

Presence Status

Set your Teams status and status message from your phone.

Change Your Presence Status

1. Select Menu .
2. Select your current status.
3. From the status list, choose a new status.

Set a Status Message

1. Select Menu .
2. Select Set status message .
3. Enter a message and select Submit ✔.

Voicemail

Check your voicemail from the Voicemail screen. If enabled, the phone also transcribes your voicemail messages.

Check Your Voicemail

1. Select Voicemail .
2. Select a message from the list.
   If enabled, you can read the transcribed message from your phone.

Getting Help

Visit Poly Support for help with setting up and using your phone.

Microsoft Teams Help

For more information, see the Phones for Microsoft Teams help site.

Poly Documentation Library

For more information on phone settings, see the Poly CCX Business Media Phones with Microsoft Teams User Guide.

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