dormakaba 202408_v8 Resivo Access Solutions For Residential Buildings User Guide

September 12, 2024
dormakaba

dormakaba 202408_v8 Resivo Access Solutions For Residential Buildings

Product Specifications

  • Product Name: resivo
  • Manufacturer: dormakaba
  • Functionality: Electronic Access & Data Management
  • Compatibility: Smartphone, key fob, access card
  • Connectivity: Bluetooth

Product Usage Instructions

Setting up the App

  1. Download and install the resivo home app from the respective app store based on your device (Apple App Store for iPhone users, Google Play Store for Android users).
  2. Open the app and register by entering your name and email address. Follow the verification process to set up your password.
  3. Activate your access by entering the 7-digit invitation code received from your building’s facilities manager.

Using the App

  • Unlock Doors: Tap the key icon on the app’s landing page, then gently tap your smartphone onto the door’s electronic reader to unlock.
  • Manage Access: Issue or revoke digital keys for family members or guests with time restrictions.
  • Add/Remove Access Media: Add or remove key fobs and access cards through the app. Use the main setup card for updating door access.
  • Check Door Battery Levels: Monitor battery status to ensure proper functioning of door components.
  • Offline Mode: The app can unlock doors without an internet connection, ensuring access at all times.

FAQ

Frequently Asked Questions

  • Q: How can I reset my password for the resivo home app?
    • A: To reset your password, click on the “Forgot Password” link on the login screen of the app. Follow the instructions sent to your email for password reset.
  • Q: Can I share access with multiple users through the app?
    • A: Yes, you can issue digital keys to multiple users via the app and set specific access permissions and time restrictions for each user.

Welcome to resivo – your secure access control system by dormakaba.
With resivo, you can easily manage and access your property using your smartphone, key fob or access card.

Setting up the app

Download and install the app

Search for the resivo home app and download it.

  • For iPhone users: Visit the Apple App Store
  • For Android users: Visit the Google Play Store

Register in the app

  • Open the resivo home app on your smartphone.
  • Allow the app to access Bluetooth, Camera, and Push Notifications when prompted.
  • Register by entering your name and email address.
  • Check your email for a verification link. Click the link to confirm your email and set up your password.
  • Once your password is set, open the app again and log in.

Activate your access

Prior to moving in or upon request, you’ll receive an invitation code via SMS or email from your building’s facilities manager.

  • Open the resivo home app.
  • Enter the 7-digit invitation code in the app.
  • Tap Next to synchronise your profile with the door.

Using the app

  • Unlock Doors:
    • Tap the key icon on the app’s landing page, then tap your smartphone gently onto the door’s electronic reader.
  • Manage Access:
    • Issue or revoke digital keys for family members or guests with the option of setting time restrictions.
  • Add/Remove Access Media:
    • You can add or remove key fobs and access cards via the app. The main setup card is required for updating your property’s doors.
  • Check Door Battery Levels:
    • Monitor the battery status of your door components to ensure everything is functioning correctly.
  • Offline Mode:
    • The app is able to unlock doors without an internet connection, providing access at all times.
  • Need Assistance?
    • Please contact your building’s facilities manager.

More Information

dormakaba Australia / New Zealand

For detailed instructions please review the full User Guide which can be found on our website dormakaba.com/au-en/resivo-residents or by scanning the QR Code

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