QCY MeloBuds 2 BH24H12A ANC Bluetooth Earbuds User Manual

September 9, 2024
QCY

QCY MeloBuds 2 BH24H12A ANC Bluetooth Earbuds

Product Information

Specifications:

  • Model: QCY MeloBuds 2 BH2 4 HT12 A
  • Connection: Bluetooth
  • Charging Port: Type-C

Overview:
The QCY MeloBuds 2 ANC Bluetooth Earbuds BH2 4 H12 A offer a seamless audio experience with advanced noise cancellation technology. The earbuds come with a touch panel for easy control, a pogo pins mic for crystal-clear calls, and a comfortable fit with multiple ear tip options.

Product Usage Instructions

How to Connect:

  1. Pick up both earbuds, remove their isolation films, and push them back in the case. Close the lid to activate them.
  2. Pick up the earbuds again.
  3. On your phone, search and tap on “QCY MeloBuds 2” to connect.

Multi-Point Connection:

  1. Power on the earbuds to make them connectable. Connect to Device A and turn off Bluetooth on Device A.
  2. On Device B, search and tap on “QCY MeloBuds 2” to connect.
  3. On Device A, tap on “QCY MeloBuds 2” to complete the Multi-Point Connection.

Factory Reset:
If you can’t connect the earbuds to your phone, try the following steps:

  1. Pick up both earbuds and ensure they are disconnected from all devices.
  2. Tap both earbuds five times to reset them to factory settings (LEDs blink white five times).
  3. Refer to the First-Time Connection steps to reconnect them to your phone.

How to Wear:

  1. Put on the earbuds and adjust them to fit comfortably. Rotate if necessary.
  2. Position the mic towards your mouth for a better call quality.
  3. Ensure proper wear for an optimal user experience.

Functions:

  • LED Touch panel for easy controls
  • Type-C port for charging
  • Pogo pins Mic for clear communication

FAQs

Q: How do I choose the right ear tips?

A: Start with medium ear tips as they fit most users. Adjust as needed for comfort.

Q: What do the LED indicators mean?

A: Solid red indicates charging, and white for a full charge. Case LED blinks white when charging.

Q: How to reset the earbuds?

A: Tap both earbuds five times to reset them to factory settings.

Q: What is the warranty coverage?

A: Your purchase is covered by a one-year limited manufacturer warranty. Keep your receipt for claims.

Q: Where can I find more information about the product?
A: Visit www.qcy.com or contact customer support at 4008-306-708 for assistance.

Please download QCY App to experience more functions before use.

Overview

Choose Your Eartips:
Please try medium ear tips first as they fit most people.

The picture is only for reference, please make the object the standard.

How to Connect

First-Time Connection:

  1. Pick up both earbuds, remove their isolation films, and push them back in case. Then close the lid to activate them.
  2. Pick up them again.
  3. On the phone, search and tap QCY MeloBuds 2 to connect.

Multi-Point Connection

Steps for Multi-Device Connection:

  1. Power on earbuds and they will auto-become connectable. Connect them to Device A then turn o Bluetooth on Device A.
  2. On Device B, search and tap QCY MeloBuds 2 to connect.
  3. On Device A, tap QCY MeloBuds 2 to finish Multi-Point Connection.

Factory Reset

(Try the following if you can’t connect the earbuds to the phone) Pick up both earbuds and make sure they are disconnected from all devices. Tap both earbuds 5 times to reset them to factory(LEDs blink white 5 times).

  • Refer to First-Time Connection to get them connected to the phone.

How to Wear

  1. Put on earbuds and rotate and adjust them to fit yourself.
  2. Move the mic towards your mouth.
  3. Improper wear might lead to a bad use experience.

LEDs on Earbuds
The LEDs will glow solid red when the earbuds are charged and turn white for 10s when topped up.

LED on Case

  • The LED will blink white when the case is charged and turn white when topped up.
  • If the case has enough power, the LED will turn on white for 4s once the earbuds are pushed in.
  • If its power is low, the LED will blink white for 4s once they are pushed in.

Functions

  • Power-on: Open the lid and pick up the earbuds Pick up both earbuds and keep touching the panels for 2s
  • Power-off: Push them back in the case and close the lid
  • Answer/end call: Double-touch the panels
  • Ignore call: Keep touching either panel for 1.5s
  • Playback/pause: Double touch either panel
  • Skip track forward: Triple touch the right panel
  • Voice assistant: Triple touch the left panel
  • Low latency mode: Keep touching the left panel
  • Switch mode: Keep touching the right panel to switch between ANC, Normal, and Transparency Mode

Warranty

Your QCY product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. Please ensure you retain your purchase receipt. If any defects occur due to quality issues within the warranty period, kindly bring both the warranty card and the purchase receipt to the authorized dealer for complimentary replacement services.

The manufacturer’s warranty is void under the following circumstances but not limited to:

  • Improper or inadequate maintenance or modification.
  • Accident, misuse, abuse, contamination, or other external causes.
  • The use of unspecified adapters and accessories.
  • Malfunctions or damages resulting from natural disasters, earthquakes, lightning, abnormal voltage, or environmental factors.
  • Damages that occur as a result of one’s failure to follow the instructions.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Safety Precautions

  1. Please carefully read and retain this user manual before using the product.
  2. If the product is not used for an extended period (more than 2 weeks), please recharge it.
  3. You must choose a charger produced by a legitimate manufacturer and certified by the national safety authority.
  4. If your phone cannot detect the Bluetooth earbuds, either re-enter pairing mode or perform a factory reset on the Bluetooth earbuds. If there is a phone program error, close and reopen Bluetooth on the phone or restart the phone.
  5. Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids to prevent battery leakage, overheating, ignition, or explosion. Battery replacement should only be done by the manufacturer.
  6. Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.
  7. Do not dismantle or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage to the product.
  8. Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
  9. Do not the product indicator light near the eyes of children or animals.
  10. Do not use the product during thunderstorms, as it may cause abnormal operation and increase the risk of electric shock.
  11. Do not use oil or other volatile liquids to clean the product.
  12. please do not use this device for long periods and at high volume, as there is a risk of hearing damage.
  • Manufacturer: Dongguan Hele Electronics Co., Ltd.
  • Address: No. 325 Yuehui Rd. Daojiao Town Dongguan City Guangdong Province China.

Notice:

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

  • Wireless frequency: 2.402~2.480GHz
  • RF power of transmission: <4dBi

Made In China.

References

Read User Manual Online (PDF format)

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