CyberPower CP850AVRLCD PFC Sinewave UPS System User Manual

September 4, 2024
CyberPower

CyberPower CP850AVRLCD PFC Sinewave UPS System

INTELLIGENT UPS SERIES
CP850/1000/1350/1500AVRLCD

FEATURES

  1. Power Switch
  2. Power On Indicator
  3. LCD Module Display
  4. Display/Select Button
  5. Mute/Enter Button
  6. Battery and Surge Protected Outlets
  7. Full-Time Surge Protection Outlets
  8. Circuit Breaker
  9. DB9/USB Ports
  10. Communication Protection Ports
  11. Wiring Fault Indicator (red)
  12. Coax/Cable/DSS Surge Protection
  13. Widely-spaced Outlets

PRODUCT REGISTRATION

Thank you for purchasing a CyberPower product. This UPS is designed to provide unsurpassed power protection, operation, and performance during the lifetime of the product. Please take a few minutes to register your product at: www.CyberPowerSystems.com/registration.
Registration certifies your product’s warranty, confirms your ownership in the event of a product loss or theft, and entitles you to free technical support. Register your product now to receive the benefits of CyberPower ownership.

IMPORTANT SAFETY WARNINGS

This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS

  • CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of\ conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
  • CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. Turn off and unplug the unit before servicing the batteries. There are no user serviceable parts inside except for the battery.
  • CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
  • CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.
  • CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before installing a computer component.
  • CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code, ANSI/NFPA 70.
  • CAUTION! Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer/Data Processing Equipment, ANSI/NFPA 75.
  • CAUTION! Do not dispose of batteries in a fire. The batteries may explode.
  • CAUTION! Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
  • DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT!
  • CyberPower Systems does not sell products for life support or medical applications. DO NOT use in any circumstance that would affect operation and safety of life support equipment, any medical applications or patient care.
  • DO NOT USE WITH OR NEAR AQUARIUMS!
  • To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation from the aquarium can cause the unit to short out.
  • DO NOT USE THE UPS ON ANY TRANSPORTATION!
  • To reduce the risk of fire or electric shock, do not use the unit on any transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.

INSTALLING YOUR UPS SYSTEM

UNPACKING
Inspect the UPS upon receipt.

The box should contain the following:

  • (a) UPS unit
  • (b) User’s manual
  • (c) USB A+B type cable
  • (d) Function Setup Guide

PowerPanel® Personal software is available on our website. Please visit www.cyberpowersystems.com and go to the Software Section for a free download

OVERVIEW

  • The CP850/1000/1350/1500AVRLCD provides complete power protection from utility power that is not always consistent.
  • The CP850/1000AVRLCD features 1080 Joules and the CP1350/1500AVRLCD features 1500 Joules of surge protection.
  • The unit provides long lasting battery backup during power outages with maintenance free batteries.
  • The CP850/1000/1350/1500AVRLCD ensures consistent power to your computer system and includes software that will automatically shut down your computer system during a utility power loss.

AUTOMATIC VOLTAGE REGULATOR

The CP850/1000/1350/1500AVRLCD stabilizes inconsistent utility power to nominal levels that are safe for equipment. Unstable utility power can be damaging to important data and hardware. With Automatic Voltage Regulation (AVR), damaging voltage levels are corrected to safe levels. AVR automatically increases low utility power to a consistent and safe 110/120 volts.

DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT

  1. Ensure that the equipment plugged into the UPS does not exceed the UPS unit’s rated capacity. If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
  2. There are many factors that can affect the amount of power that your electronic equipment will require. For optimal system performance keep the load below 80% of the unit’s rated capacity.

HARDWARE INSTALLATION GUIDE

  1. Your new UPS may be used immediately upon receipt. However, after receiving a new UPS, to ensure the battery’s maximum charge capacity, it is recommended that you charge the battery for at least 8 hours. Your UPS is e quipped with an auto charge feature. When the UPS is plugged into an AC outlet, the battery will automatically charge whether the UPS is turned on or turned off.
    Note : This UPS is designed with a safety feature to keep the system from being turned on during shipment. The first time you turn the UPS on, you will need to have it connected to AC power or it will not power up.

  2. With the UPS unit turned off and unplugged, connect your computer, monitor, and any other peripherals requiring battery backup into the battery power supplied outlets. Plug the other peripheral equipment (eg. printer, scanner, speakers, etc.) into the full time surge protection outlets.
    DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum cleaner, sump pump or another large electrical device into the “Battery and Surge Protected Outlets”.
    The power demands of these devices will overload and possibly damage the unit.

  3. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, refrigerator, copier, etc.). The warranty prohibits the use of extension cords, outlet strips, and surge strips in conjunction with the UPS unit.

  4. Press the power switch to turn the unit on. The Power On indicator light will illuminate green and the unit will emit one long and one short “beep”.

  5. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.

  6. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.

  7. To store the UPS for an extended period of time, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure optimal battery life.

  8. Ensure the wall outlet and UPS are located near the equipment being attached for proper accessibility

BASIC OPERATION

  1. Power Switch
    Used as the master on/off switch for equipment connected to the battery power supplied outlets. (Please refer to the Function Setup Guide for more information.)

  2. Power On Indicator
    This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.

  3. LCD module display
    The LCD display shows all the UPSinformation using icons and messages. For more information please review the “Definitions for Illuminated LCD Indicators” section below.

  4. Display/Select Button
    The button can be used to select the LCD display contents including Input Voltage, Output Voltage, and Estimated Run Time. Short press the button to scroll down the function menu. Pressing the button for 3 seconds will keep the LCD display always on or turn the LCD display off while in AC/Utility power mode. For more information, please refer to the Function Setup Guide.

  5. Mute/Enter Button
    Holding the button for more than 3 seconds will silence the alarm. Short press the ENTER button to confirm the setting. After the setting has been confirmed, the LCD screen will stop flashing. For more information, please refer to the Function Setup Guide

  6. Battery and Surge Protected Outlets
    The UPS has battery powered/surge suppression outlets for connected equipment to ensure temporary uninterrupted operation of your equipment during a power failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these devices may overload and damage the unit.)

  7. Full-Time Surge Protection Outlets
    The UPS has surge suppression outlets.

  8. Circuit Breaker
    Located on the back of the UPS, the circuit breaker serves to provide overload and fault protection.

  9. USB Port to PC
    The USB communication port allows communication between the USB port on the computer and the UPS unit.
    DB9 Port
    This port is used for connecting between the UPS and equipment designed to operate with a dry contact closure.

  10. Communication Protection Ports
    Communication protection ports, bi-directional, will protect a 10/100/1000 Ethernet connection (RJ45).

  11. Wiring Fault Indicator (red)
    This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring. If this is illuminated, disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired. The UPS will not provide surge protection without being plugged into a grounded and properly wired wall outlet.

  12. Coax/Cable/DSS Surge Protection
    The Coax/Cable/DSS protection ports will protect any cable modem, CATV converter, or DSS receiver.

  13. Widely-spaced Outlets
    The unit has two outlets spaced to allow AC power adapter blocks to be plugged into the UPS without blocking adjacent outlets.

REPLACING THE BATTERY

Replacement of batteries located in an OPERATOR ACCESS AREA

  1. When replacing batteries, replace with the same number of the following battery: CyberPower / RB1290 for the CP850/1000AVRLCD; CyberPower / RB1290X2 for the CP1350/1500AVRLCD
  2. CAUTION! Risk of Energy Hazard, 12 V, maximum 9 Ampere-hour battery for CP850/1000AVRLCD; 24 V, maximum 9 Ampere-hour battery for CP1350/1500AVRLCD. Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy conducted through these materials could cause severe burns.
  3. CAUTION! Do not dispose of batteries in a fire. The batteries may explode
  4. CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
  5. CAUTION: A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries:
  6. Remove watches rings, or other metal objects.
  7. Use tools with insulated handles.

CAUTION – RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS

BATTERY REPLACEMENT PROCEDURE

CP850/1000/1500AVRLCD

  1. Turn off and unplug all connected equipment.

  2. Turn the UPS off and unplug it from the AC power source.

  3. Turn the UPS on its side.

  4. Remove the front panel retaining screws located on the bottom of the UPS.

  5. Slide the battery compartment cover (front panel) completely off of the unit.
    CP850/1000AVRLCD
    CP1500AVRLCD

  6. Disconnect the battery wires from the batteries.

  7. Remove the batteries from the compartment.

  8. CP850/1000AVRLCD: Install the replacement batteries by connecting the red wire (+) and black wire (-) to the same color connectors.

  9. CP1500AVRLCD: Install the replacement batteries by connecting the red wire (+) and black wire (-) to the same color connectors from both the upper and lower battery pack. Note: Only use new batteries for replacement and both batteries should be replaced at the same time to ensure maximum life span.

  10. Put the batteries back into the compartment.

  11. Slide back the battery compartment cover and tighten the retaining screws.

  12. Recharge the UPS for 8-16 hours to fully charge the batter

CP1350AVRLCD

  1. Turn off and unplug all connected equipment.

  2. Turn the UPS off and unplug it from the AC power source.

  3. Turn the UPS on its side.

  4. Remove two retaining screws located on the bottom of the UPS.

  5. Slide the battery compartment cover completely off of the unit.

  6. Remove the battery which is located on the right side from the compartment.

  7. Disconnect the battery wires from the right side of the battery.

  8. Slide the remaining battery from left to right and remove it from the compartment.

  9. Disconnect the battery wires from the remaining battery.

  10. Install the “left side” replacement battery by connecting the yellow wire (+) to the red connector from the battery and the black wire (-) to the black connector from the battery. Place the battery into the left side of the compartment.

  11. Install the “right side” replacement battery by connecting the red wire (+) to the red connector from the battery and yellow wire (-) to the black connector from the battery.
    Place the battery into the right side of the compartment. Note: Only new batteries should be used for replacement and both batteries should be replaced at the same time to insure maximum life span.

  12. Slide back the battery compartment cover and tighten the retaining screws.

  13. Recharge the UPS for 8-16 hours to fully charge the battery.

  14. Yellow Wire to (+)Red Connector

  15. Black Wire to (-)Black Connector

  16. Red Wire to (+)Red Connector

  17. Yellow Wire to (-)Black Connector
    REMINDER : Batteries are considered HAZARDOUS WASTE and must be disposed of properly. Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations.

DEFINITIONS FOR ILLUMINATED LCD INDICATORS

  1. INPUT voltage meter:
    This meter measures the AC voltage that the UPS system is receiving from the utility wall outlet. The UPS is designed, through the use of automatic voltage regulation, to continuously correct output voltage to connected equipment to a safe 120 voltage output range. In the event of a complete power loss, sustained under-voltage, or over-voltage, the UPS relies on its internal battery to supply consistent 110/120 output voltage.
    The INPUT voltage meter can be used as a diagnostic tool to identify poor- quality input power.

  2. OUTPUT voltage meter:
    This meter measures, in real time, the AC voltage that the UPS system is providing to the computer, such as normal line mode, AVR mode, and battery backup mode. (Note: The OUTPUT voltage meter shows the status of the battery backup outlets.)

  3. ESTIMATED RUN TIME:
    This displays the run time estimate of the UPS with current battery capacity and load.

  4. NORMAL icon:
    This icon appears when the UPS is working under normal conditions.

  5. BATTERY icon:
    During a sustained under-voltage or power loss, this icon appears and an alarm sounds (two short beeps followed by a pause) to indicate the UPS is operating from its internal batteries. During a sustained under-voltage or power loss, the alarm will sound continuously to indicate the UPS’s batteries are nearly out of power.
    You should save files and turn off your equipment immediately or allow the software to shut the system down.

  6. AVR (Automatic Voltage Regulation) icon:
    This icon appears whenever your UPS is automatically correcting low AC line voltage without using battery power. This is a normal, automatic operation of your UPS, and no action is required on your part.

  7. SILENT MODE icon:
    This icon appears whenever the UPS is in silent mode.

  8. OVER LOAD icon:
    This icon appears and an alarm sounds to indicate the battery-supplied outlets are overloaded. To clear the overload, unplug some of your equipment from the battery-supplied outlets until the  icon turns off and the alarm stops.

  9. FAULT icon:
    This icon appears if there is a problem with the UPS. Contact CyberPower Systems for further help and support.

  10. E01: Charger Fault – Overcharge
    (Contact CyberPower Systems for support.)

  11. E02: Charger Fault – No Charge
    (Contact CyberPower Systems for support.)

  12. E11: Battery Overvoltage
    (Contact CyberPower Systems for support.)

  13. E21: Battery Output Short Fault
    (Turn on the UPS again.)

  14. E22: Battery Mode or AC/Utility Power Mode Overload Fault (Unplug at least one piece of equipment from battery outlets and turn the UPS on again.)

  15. BATT. CAPACITY meter:
    This meter displays the approximate charge level (in 20% increments) of the UPS’s internal battery. During a power loss or sustained low-voltage, the UPS switches to battery power, the BATTERY icon appears, and the charge level decreases.

  16. LOAD CAPACITY meter:
    This meter displays the approximate output load level (in 20% increments)of the UPS battery outlets.

TROUBLESHOOTING

Problem Possible Cause Solution

Circuit breaker button is projecting from the back of the unit.

| ****

Circuit breaker has been tripped due to an overload.

| Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by depressing the button, and then turn the UPS on.





The UPS does not perform expected runtime.

| ****


Battery not fully charged.

| ****

Recharge the battery by leaving the UPS plugged in.



Battery is worn out.

| ****

Contact CyberPower Systems about replacement batteries at: cyberpowersystems.com/support.










The UPS will not turn on.

| ****

The on/off switch is designed to prevent damage from rapidly turning it off and on.

| ****

Turn the UPS off. Wait 10 seconds and then turn the UPS on.


The unit is not connected to an AC outlet.

| ****

The unit must be connected to a 120V 60Hz outlet.



The battery is worn out.

| ****

Contact CyberPower Systems about replacement batteries at: cyberpowersystems.com/support.



Mechanical problem.

| ****

Contact CyberPower Systems at: cyberpowersystems.com/support.







PowerPanel® Personal is inactive (all icons are gray).

| ****


The USB cable is not connected.

| ****

Connect the USB cable to the UPS unit and an open USB port on the back of the computer.


The USB cable is connected to a bad USB port.

| ****

Check for a different USB port and plug the cable in.


The unit is not providing battery power.

| ****

Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit.

TECHNICAL SPECIFICATIONS

Model| CP850AVRLCDa| CP1000AVRLCDa| CP1350AVRLCDa| CP1500AVRLCDa
---|---|---|---|---
Capacity| 850VA / 510W| 1000VA / 600W| 1350VA / 815W| 1500VA / 900W
Nominal Input Voltage| 120Vac
Input Frequency| 60 Hz ± 3 Hz
On-Battery Output Voltage| 120Vac ± 5%
Max. Load for UPS Outlets (5 Outlets)| 850VA / 510W| 1000VA / 600W| 1350VA / 815W| 1500VA / 900W
Max. Load for Full-Time Surge Protection outlets| 12 Amps

(9 outlets)

| 12 Amps

(10 outlets)

| 12 Amps

(12 outlets)

On-Battery Output Wave Form| Simulated Sine Wave Form
Operating Temperature| + 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity| 0 to 90% NON-CONDENSING


Size (W x H x D)

| ****

3.9” x 9.0” x 10.2” (100227.5260mm)

| 3.9” x 9.8” x 13.7”

(99 x 249 x 348

mm)

| 3.9” x 11” x 14”

(100 x 280 x 355

mm)

Net Weight| 15.0lbs / 6.8kg| 22.2lbs / 10.1kg| 25lbs / 11.3kg
Battery Type| CyberPower / RB1290| CyberPower / RB1290X2| CyberPower / RB1290X2
Typical Battery Recharge Time| 8 hours
Typical Battery Life| 3 to 6 years, depending on number of discharge/recharge cycles
Recommended Battery| Sealed Maintenance Free Lead Acid Battery
Safety Approvals| UL1778(UPS), cUL107., FCC/DoC Class B

SYSTEM FUNCTION BLOCK DIAGRAM

CYBERPOWER GREENPOWER UPS™ TECHNOLOGY

Advanced Energy-Saving Patented Bypass Technology CyberPower’s patented GreenPower UPS™ with Bypass Technology reduces UPS energy costs by up to 75% compared to conventional UPS models. Even when utility power is normal, conventional UPS models constantly pass power through a transformer. By contrast, under normal conditions the advanced circuitry of a GreenPower UPS™ bypasses the transformer. As a result, the power efficiency is significantly increased while decreasing waste heat, using less energy, and reducing energy costs. When an abnormal power condition occurs, the GreenPower UPS™ automatically runs power through its transformer to regulate voltage and provide “safe” power. Since utility power is normal over 88% of the time, the GreenPower UPS™ operates primarily in its efficient bypass mode. The GreenPower UPS™ is also manufactured by the Restriction on Hazardous Substances (RoHS) directive making it one of the most environmentally friendly on the market today.

FCC COMPLIANCE STATEMENT

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note : This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning : Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement CAN ICES-3 (B)/NMB-3(B)

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

Please visit www.CyberPowerSystems.com for a copy of the Limited Warranty and Connected Equipment Guarantee.

Where Can I Get More Information?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. CyberPower is the warrantor under this Limited Warranty.

For further information please feel free to contact CyberPower at:
Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379; call us at 877-297-6937; or submit a web ticket online at cyberpowersystems.com/support.
Cyber Power Systems (USA), Inc. encourages environmentally sound methods for the disposal and recycling of its UPS products. Please dispose and/or recycle your UPS and batteries in accordance to the local regulations of your state.

WARNING : This product can expose you to chemicals including bisphenol A (BPA) and styrene, which is known to the State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov
© 2021 CyberPower Systems (USA), Inc. PowerPanel® Personal is a trademark of Cyber Power Systems(USA) Inc. All rights reserved. All other trademarks are the property of their respective owners

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