CREATIVE Zen Hybrid Wireless Over-Ear Headphones with Hybrid Active Noise Cancellation User Guide

: June 3, 2024
: Creative

Table of Contents

Zen Hybrid Wireless Over-Ear Headphones with Hybrid Active Noise
OVERVIEW
BLUETOOTH® PAIRING
CONTROLS
BATTERY CHARGING
MASTER RESET
TECHNICAL SPECIFICATIONS
PRODUCT REGISTRATION AND WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ZEN® HYBRID
WIRELESS OVER-EAR HEADPHONES WITH
HYBRID ACTIVE NOISE CANCELLATION

CREATIVE Zen Hybrid Wireless Over Ear Headphones with Hybrid Active Noise
Cancellation- Quick Start Guide
Model No: EF 1010
PN: 03EF101000000 Rev C

Zen Hybrid Wireless Over-Ear Headphones with Hybrid Active Noise

Cancellation

Waste Electrical and Electronic Equipment (WEEE) Symbol
The use of the WEEE Symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help protect the environment. For more detailed information about the recycling of this product, please contact your local authority, your household waste disposal service provider or the shop where you purchased the product.

BATTERIES DIRECTIVE FOR REMOVABLE BATTERY (Li-ion/polymer, button/coin cells, cylindrical cells)
This product contains one or more of the above removable batteries. The crossedout wheeled bin symbol indicates that the battery in this product should not be treated as unsorted municipal waste upon reaching its end of life. Instead it should be taken to separate collection and recycling schemes. Batteries containing heavy metal content will have a two-letter symbol for the chemical under the crossed-out wheeled bin symbol. ‘Cd’ stands for cadmium, ‘Pb’ for lead, and ‘Hg’ for mercury. You can help the environment and avoid public health hazards by recycling the battery at an authorized recycling facility or the place of purchase. To find the nearest authorized recycle centre ontact your local authority. Instructions for removing the battery can be found in the product user manual. The instructions should be followed carefully before attempting to
remove the battery.
FOR INTEGRATED BATTERY
This product contains a Lithium ion/polymer battery that should only be removed by an authorized recycling centre. By recycling this product at your local authorized recycling centre or the place of purchase, the battery will be removed and recycled separately.
Hereby, Creative Labs Pte. Ltd. declares the Bluetooth headset, model no. EF1010 is in
compliance with Directive 2014/53/EU and Radio Equipment Regulations 2017. The full text of the EU and UK declaration of conformity is available at http://www.creative.com/EUDoC.

OVERVIEW

CREATIVE Zen Hybrid Wireless Over Ear Headphones with Hybrid Active Noise
Cancellation-fig1

Steel-reinforced Headband
Adjustable Slider with Length Markings
Protein Leather Earpads
ANC / Ambient Mode Button with LED Mode Indicator
LED Status Indicator
LED Charge Indicator
Omni-directional Microphone
3.5 mm AUX-in
Volume + / – Buttons
Multifunction Button (Power / Bluetooth® Pairing / Call Mode / Voice Assistant)
USB-C Port (For charging only)
Hybrid ANC Microphones (Feedforward and Feedback)

BLUETOOTH® PAIRING

iv)

i) Button	ii) Action	iii) LED Status Indicator
Bluetooth Pairing

Bluetooth Paired|
Flashing blue
Note:
• All first-time pairing requires the headphones to be powered off before Bluetooth pairing mode can be triggered. If the headphones are in use, power it off to trigger pairing mode
• If the headphones do not establish Bluetooth connection with a new device or if it remains in pairing mode, press the Multifunction button once to connect to the last paired device

CONTROLS

(1) Powering On / Off

| i) Button| ii) Action| iii) LED Status Indicator
---|---|---|---
iv)| |
ON|

Pulsing blue

v)| | OFF| Solid red, then off

(2) Noise Control

| i) Button| ii) Action| iii) LED Mode Indicator
---|---|---|---
iv)| | ANC/ANC
On Off

Exit Ambient Mode*| Solid blue/ Off
v)| |
Ambient Mode| N / A

*If Ambient Mode is already activated, pressing the ANC button nce will exit Ambient Mode, while ANC remains on / off based on last mode used.

(3) Playback
CREATIVE Zen Hybrid Wireless Over Ear Headphones with Hybrid Active Noise
Cancellation-fig2

(4) Call Mode

CREATIVE Zen Hybrid Wireless Over Ear Headphones with Hybrid Active Noise
Cancellation-fig3

BATTERY CHARGING

| i) Action| ii) LED Charge Indicator
---|---|---
iii)| Charging
| Solid red
iv)| Fully charged
| Solid green
v)| < 10%
|
Flashing red

Note: Users are advised not to charge and use the headphones at the same time. Audio playback and all other functions will not be available while it’s charging.

MASTER RESET

CREATIVE Zen Hybrid Wireless Over Ear Headphones with Hybrid Active Noise
Cancellation-fig4

Press and hold the Multifunction and Volume + buttons for 5s to perform a Master Reset. The Multifunction button will flash in purple for 2s upon completion and Creative Zen Hybrid will revert to its default state.
Master Reset is reserved for cases where users encounter issues while the headphones are in use or during situations such as: Bluetooth Pairing failure, random LED blinks, or data reset.

TECHNICAL SPECIFICATIONS

Headphone Drivers

Custom-tuned 40 mm
Neodymium Driver x 2
Frequency Response:
20–20,000 Hz
Sensitivity (1 kHz / mW): 117 dB
Impedance: 32Ω

Microphones

Omni-directional x 5
Bluetooth version
Bluetooth 5.0
Bluetooth Profiles
A2DP (Wireless Stereo)
AVRCP (Remote Control)
HFP (Hands-free Profile)

Audio Codecs

AAC, SBC

Bluetooth Operating Frequency

2402–2480 MHz

Wireless Operating Range

Up to 10m / 33 ft

Wireless Frequency

2.4 GHz

Voice Assistant Support

Siri and Google Assistant

Playtime

Up to 27 hours with ANC enabled and up to 37 hours with ANC disabled^

Battery Type

Rechargeable Lithium-ion
Polymer Battery 500 mAh

Charging Interface

USB-C (Charging)

Charging Time

1.5 hours

Operating Temperature

0–45°C

Input

5V ****1A

Maximum RF Output Power

8 dBm

^ Based on moderate volume level. Actual battery life will vary with use, settings, songs, and environmental conditions

PRODUCT REGISTRATION AND WARRANTY

Registering your product ensures you receive the most appropriate service and product support available. You can register your product at creative.com/register. Please note
that your warranty rights are not dependent on registration. Creative warrants the included Creative-branded hardware product (the “Product”) against defects in materials and workmanship (“Defect(s)”) for twelve (12) months (for the European Union, twenty-four (24) months (excluding all wear and tear), subject to certain exceptions as stated in the EU Directive 1999/44/EC) from the date of purchase. The Creative Limited Hardware Warranty (the “Warranty”) does not cover (but not limited to) consumable parts, such as batteries or protective coatings that, due to their nature, tend to diminish over time; normal wear and tear, accidents or misuse. You must provide Creative proof of original purchase of the Product by a dated itemized receipt to be eligible for the Warranty. If a Defect arises and a valid claim is received during the applicable Warranty Period, Creative will at its sole option, service the Product at no charge using new or refurbished replacement parts at our sole discretion. Warranty benefits are in addition to rights provided under local consumer laws.
For Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. [Address: Creative Technology Ltd, 31 International Business Park, #03-01, Singapore 609921. Telephone: +65 6895 4101 (standard international call charges apply.)]

For the full terms and detailed information on the Warranty, please visit creative.com/compliance/zenhybrid, or scan the QR code. A printed copy is available upon request
to Creative Labs, Inc., 1900 McCarthy Boulevard, Suite 103, Milpitas, CA 95035.

creative.com/compliance/zenhybrid

REGISTER
YOUR PRODUCT
creative.com/register
TECHNICAL SUPPORT
TECHNICAL SUPPORT
creative.com/support

© 2022 Creative Technology Ltd. All rights reserved. Creative, the Creative logo, X-FI, the X-Fi logo, SXFI, the Super X-Fi logo, Headphone Holography are trademarks or registered trademarks of Creative Technology Ltd in the United States and/or other countries. The Bluetooth® word mark and logo are owned by the Bluetooth SIG, Inc. and any use of such marks by Creative Technology Ltd is under license. All other trademarks are the property of their respective owners and are hereby recognized as such. All specifications are subject to change without notice. Actual product may differ slightly from images shown. Use of this product is subject to a limited warranty.