IB9383-H Bullet Network Camera

Product Information

Specifications

• Model: IB9383-H(T)V
• Type: Bullet Network Camera
• User Manual Revision: 1.0

Product Usage Instructions

Main Page

Refer to page 27 for information on navigating the main page of
the camera interface.

Client Settings

Page 32 provides details on configuring client settings for the
camera.

Configuration

For detailed configuration instructions, turn to page 37 of the
user manual.

Applications > Package Management (VADP)

Explore VIVOTEK Application Development Platform on page 147 for
additional applications and features.

Recording Settings

Set up recording settings by referring to page 150 of the
manual.

Storage Management

Manage storage options including NAS and content on pages
157-160.

FAQ

Q: Where can I find the URL Commands for the Network

Camera?

A: The URL Commands can be found in the Appendix section on page
163 of the user manual.

Q: How do I set server parameter values?

A: Refer to section 6 in the user manual for instructions on
setting server parameter values.

IB9383-H(T)V

Bullet Network Camera

User Manual

Rev. 1.0
1

Table of Contents
Overview …………………………………………………………………………………………………………………………………………..6 Revision History …………………………………………………………………………………………………………………………….7 Read Before Use……………………………………………………………………………………………………………………………7 Symbols and Statements in this Document ………………………………………………………………………………………………………. 8 Hardware Installation ……………………………………………………………………………………………………………………12 Software Installation……………………………………………………………………………………………………………………..13 Network Deployment ……………………………………………………………………………………………………………………………………. 19 Ready to Use ……………………………………………………………………………………………………………………………………………… 20
Accessing the Network Camera………………………………………………………………………………………………………….23 Using Web Browsers……………………………………………………………………………………………………………………………………. 23 Using RTSP Players ……………………………………………………………………………………………………………………………………. 24 Using 3GPP- compatible Mobile Devices ………………………………………………………………………………………………………… 25 Using VIVOTEK Recording Software……………………………………………………………………………………………………………… 26
Main Page……………………………………………………………………………………………………………………………………….27 Client Settings………………………………………………………………………………………………………………………………….32 Configuration …………………………………………………………………………………………………………………………………… 37
System > General settings……………………………………………………………………………………………………………………………. 38 System > Homepage layout ………………………………………………………………………………………………………………………….. 41 System > Logs ……………………………………………………………………………………………………………………………………………. 44 System

Audit Log ……………………………………………………………………………………………………………………………………… 47 System > Parameters…………………………………………………………………………………………………………………………………… 48 System > Maintenance…………………………………………………………………………………………………………………………………. 49 Media > Image ……………………………………………………………………………………………………………………………………………. 52 Media > Video …………………………………………………………………………………………………………………………………………….. 69 Media > Audio …………………………………………………………………………………………………………………………………………….. 80 Media profiles ……………………………………………………………………………………………………………………………………………… 82 Network > General settings…………………………………………………………………………………………………………………………… 83 Network > Streaming protocols ……………………………………………………………………………………………………………………… 90 Network > DDNS…………………………………………………………………………………………………………………………………………. 95 Network > QoS (Quality of Service) ……………………………………………………………………………………………………………….. 98 Network > FTP ………………………………………………………………………………………………………………………………………….. 101 Bonjour…………………………………………………………………………………………………………………………………………………….. 102 Security User accounts ……………………………………………………………………………………………………………………………. 103 Security Access List……………………………………………………………………………………………………………………………….. 112 Security > IEEE 802.1X …………………………………………………………………………………………………………………………….. 115 Security > Miscellaneous …………………………………………………………………………………………………………………………… 117 PTZ > PTZ settings ……………………………………………………………………………………………………………………………………. 118 Event > Event settings ……………………………………………………………………………………………………………………………….. 122 Applications > Motion detection …………………………………………………………………………………………………………………… 139 Applications Smart VCA…………………………………………………………………………………………………………………………… 141 Applications > DI and DO……………………………………………………………………………………………………………………………. 142 Applications > Tampering detection ……………………………………………………………………………………………………………… 143 Applications > Audio detection …………………………………………………………………………………………………………………….. 144 Applications > Shock detection ……………………………………………………………………………………………………………………. 146
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Applications > Package management – a.k.a., VADP (VIVOTEK Application Development Platform) ……………………. 147

Recording > Recording settings…………………………………………………………………………………………………………………… 150

Storage…………………………………………………………………………………………………………………………………………………….. 157

Storage > NAS management ………………………………………………………………………………………………………………………. 158

Storage > Content management ………………………………………………………………………………………………………………….. 160

Appendix ……………………………………………………………………………………………………………………………………….163

URL Commands for the Network Camera …………………………………………………………………………………………………….. 163

General CGI URL Syntax and Parameters…………………………………………………………………..164

Security Level …………………………………………………………………………………………………………165

Get Server Parameter Values ……………………………………………………………………………………166

Set Server Parameter Values…………………………………………………………………………………….168

Available Parameters on the Server ……………………………………………………………………………170

7.1

System …………………………………………………………………………………………………………………..171

7.1.1

System.Info …………………………………………………………………………………………………………………………… 176

7.2

Status ……………………………………………………………………………………………………………………. 177

7.2.1

Status per Channel ………………………………………………………………………………………………………………….. 178

7.3

Digital Input Behavior Define……………………………………………………………………………………..178

7.4

Digital Output Behavior Define …………………………………………………………………………………..178

7.5

Security ………………………………………………………………………………………………………………….179

7.6

Network …………………………………………………………………………………………………………………. 179

7.6.1

802.1x………………………………………………………………………………………………………………………………….. 181

7.6.2

QOS …………………………………………………………………………………………………………………………………….. 181

7.6.3

IPV6 …………………………………………………………………………………………………………………………………….. 183

7.6.4

FTP ……………………………………………………………………………………………………………………………………… 183

7.6.5

HTTP ……………………………………………………………………………………………………………………………………. 184

7.6.6

HTTP per Channel …………………………………………………………………………………………………………………… 185

7.6.7

HTTS Port ……………………………………………………………………………………………………………………………… 185

7.6.8

RTSP ……………………………………………………………………………………………………………………………………. 185

7.6.9

RTSP Multicast ……………………………………………………………………………………………………………………….. 187

7.6.10

SIP Port ………………………………………………………………………………………………………………………………… 188

7.6.11

RTP Port ……………………………………………………………………………………………………………………………….. 188

7.6.12

PPPoE ………………………………………………………………………………………………………………………………….. 189

7.6.13

Bonjour ………………………………………………………………………………………………………………………………… 189

7.6.14

SFTP server……………………………………………………………………………………………………………………………. 189

7.7

IP Filter ………………………………………………………………………………………………………………….189

7.8

Video Input……………………………………………………………………………………………………………..190

7.8.1

Video Input Setting per Channel …………………………………………………………………………………………………. 196

7.8.2

Multicast Settings for Video Streaming …………………………………………………………………………………………. 226

7.9

Time Shift Settings…………………………………………………………………………………………………..227

7.10

IR Cut Control …………………………………………………………………………………………………………227

7.10.1

IR cut control setting per channel ………………………………………………………………………………………………… 231

7.10.2

IR cut control Illuminators ………………………………………………………………………………………………………… 233

7.11

Image Setting per Channel ……………………………………………………………………………………….235

7.12

Exposure Window Setting per Channel……………………………………………………………………….245

7.12.1. Exposure Window Setting for Each Window………………………………………………………………………………………………. 245

7.13

Audio Input per Channel …………………………………………………………………………………………..249

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7.13.1. Multicast Settings for Audio Streaming…………………………………………………………………………………………………….. 253

7.14

Audio Output per Channel ………………………………………………………………………………………..253

7.15

Play an Audio Clip……………………………………………………………………………………………………253

7.16

Motion Detection Settings …………………………………………………………………………………………254

7.16.1. Motion Detection for Each Window ………………………………………………………………………………………………………… 254

7.17

Tampering Detection Settings ……………………………………………………………………………………259

7.18

DDNS ……………………………………………………………………………………………………………………. 260

7.19

Express Link …………………………………………………………………………………………………………..261

7.20

UPnP Presentation…………………………………………………………………………………………………..261

7.21

UPnP Port Forwarding ……………………………………………………………………………………………..261

7.22

System Log …………………………………………………………………………………………………………….262

7.23

SNMP…………………………………………………………………………………………………………………….262

7.24

Layout Configuration ………………………………………………………………………………………………..263

7.25

Privacy Mask…………………………………………………………………………………………………………..266

7.26

3D Privacy Mask ……………………………………………………………………………………………………..267

7.27

Capability ……………………………………………………………………………………………………………….268

7.27.1

Capability for Camctrl ……………………………………………………………………………………………………………… 291

7.27.2

Capability for PTZ ………………………………………………………………………………………………………………….. 293

7.27.3

Capability for IR Led……………………………………………………………………………………………………………….. 295

7.27.4

Capability for IR Illuminators …………………………………………………………………………………………………….. 299

7.27.5

Capability for Storage Management …………………………………………………………………………………………….. 301

7.27.6

Capability for Video Input…………………………………………………………………………………………………………. 302

7.27.7

Capability for Local Dewarp ……………………………………………………………………………………………………… 310

7.27.8

Capability for Video Mode ………………………………………………………………………………………………………… 311

7.27.9

Capability for Image ………………………………………………………………………………………………………………… 315

7.27.10

Capability for Peripheral Device …………………………………………………………………………………………………. 340

7.28

Event Setting…………………………………………………………………………………………………………..341

7.29

Server Setting for Event Action ………………………………………………………………………………….346

7.29.1. Server Setting for Event Action of sftp……………………………………………………………………………………………………… 347

7.30

Media Setting for Event Action …………………………………………………………………………………..348

7.31

Recording ………………………………………………………………………………………………………………. 351

7.32

HTTPS …………………………………………………………………………………………………………………..354

7.33

Storage Management Setting…………………………………………………………………………………….355

7.34

Region of Interest…………………………………………………………………………………………………….357

7.35

ePTZ Setting …………………………………………………………………………………………………………..357

7.35.1. ePTZ Settings for Each Stream ……………………………………………………………………………………………………………….. 358

7.36

Focus Window Setting ……………………………………………………………………………………………..359

7.37

Seamless Recording Setting……………………………………………………………………………………..359

7.37.1

Seamless recording setting per channel …………………………………………………………………………………………. 361

7.38

VIVOTEK Application Development Platform Setting…………………………………………………….363

7.38.1.

VADP Settings for Each Hyperlink ………………………………………………………………………………………………… 363

7.38.2.

VADP Settings for Each Package ………………………………………………………………………………………………….. 364

7.38.3.

VADP Schedule Settings ……………………………………………………………………………………………………………. 365

7.38.4.

VADP Event Settings…………………………………………………………………………………………………………………. 365

7.39

Camera PTZ Control ………………………………………………………………………………………………..366

7.40

Camera PTZ Control (IZ Series) ………………………………………………………………………………..367

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7.41

Camera PTZ Control (SD Series)……………………………………………………………………………….370

7.42

UART Control………………………………………………………………………………………………………….373

7.43

UART Control (SD Series) ………………………………………………………………………………………..375

7.44

Lens Configuration …………………………………………………………………………………………………..376

7.45

Fisheye Info. …………………………………………………………………………………………………………..377

7.46

Fisheye Local Dewarp Setting……………………………………………………………………………………377

7.47

PIR Behavior Define ………………………………………………………………………………………………..378

7.48

Auto Tracking Setting ……………………………………………………………………………………………….378

7.49

Wireless …………………………………………………………………………………………………………………379

7.50

Shock Detection………………………………………………………………………………………………………381

7.51

Stream Profiles………………………………………………………………………………………………………..381

7.52

Multicast Settings for Metadata Streaming…………………………………………………………………..382

Useful Functions ……………………………………………………………………………………………………..384

8.2

Query Status of the Digital Input (capability_ndi > 0) …………………………………………………….384

8.3

Query Status of the Digital Output (capability_ndo > 0) …………………………………………………385

8.4

Capture Single Snapshot ………………………………………………………………………………………….386

8.5

Account Management ………………………………………………………………………………………………387

8.6

Upgrade Firmware …………………………………………………………………………………………………..389

8.7

ePTZ Camera Control (capability_eptz > 0 and Capability_fisheye = 0) ………………………….390

8.8

ePTZ Recall (capability_eptz > 0 and capability_fisheye = 0)…………………………………………393

8.9

ePTZ Preset Locations (capability_eptz > 0 and capability_fisheye = 0) …………………………393

8.10

IP Filtering for ONVIF……………………………………………………………………………………………….394

8.11

UART HTTP Tunnel Channel (capability_nuart > 0) ……………………………………………………..394

8.12

Event/Control HTTP Tunnel Channel (capability_evctrlchannel > 0) ………………………………395

8.13

Get SDP of Streams ………………………………………………………………………………………………..396

8.14

Open the Network Stream…………………………………………………………………………………………397

8.15

Send Data (capability_nuart > 0) ……………………………………………………………………………….397

8.16

Storage Managements (capability_storage_dbenabled > 0) …………………………………………..398

8.17

Virtual Input (capability_nvi > 0)…………………………………………………………………………………400

8.18

Open Timeshift Stream (capability_timeshift > 0, timeshift_enable=1,

timeshift_c_s_allow=1) ……………………………………………………………………………………………………401

8.19

RemoteFocus …………………………………………………………………………………………………………. 403

8.20

BackFocus (capability_image_c<0~(n-1)>_remotefocus=4) …………………………………………..405

8.21

Export Files …………………………………………………………………………………………………………….407

8.22

Upload Files ……………………………………………………………………………………………………………408

8.23

Update Lens Configuration ……………………………………………………………………………………….409

8.24

Media on Demand (capability_localstorage.modnum > 0) ……………………………………………..410

8.25

3D Privacy Mask ……………………………………………………………………………………………………..412

8.26

Camera Control……………………………………………………………………………………………………….413

8.27

Recall (capability_camctrl_c<0~(n-1)>_zoommodule = 1) ……………………………………………..417

8.28

Preset Locations ……………………………………………………………………………………………………..418

8.29

SmartSD (capability_localstorage_smartsd > 0) …………………………………………………………..418

8.30

Connect to AP (capability_network_wireless > 0) …………………………………………………………419

8.31

Get Wireless Information (capability_network_wireless > 0) …………………………………………..420

8.32

Get Wireless Signal Strength (capability_network_wireless ……………………………………………420

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8.33

WPS Transaction (capability_network_wireless > 0)……………………………………………………..421

8.34

Peripheral Control (capability_peripheralc<0~(n-1)> devicecontrol > 0) ………………………421

8.35

Optimized IR control (capability_daynight_c<0~(n-1)>_optimizedir > 0)…………………………..424

8.36

Lens Thermal Control ………………………………………………………………………………………………427

8.37

Audio Clip Control (capability_audio_audioclip=1) ………………………………………………………..429

8.38

Format SD card……………………………………………………………………………………………………….430

8.39.2

Get SDP for always multicast…………………………………………………………………………………….432

8.40

Accessing SFTP server and client…………………………………………………………………………………..434

8.40.1

SFTP server setting for event action …………………………………………………………………………………………….. 434

8.40.2

SFTP Server Setting ………………………………………………………………………………………………………………… 440

Technology License Notice …………………………………………………………………………………………………………………………. 442

Electromagnetic Compatibility (EMC) …………………………………………………………………………………………………………… 443

Overview
IB9383-H(T)V is an indoor/outdoor fixed dome network camera capable of 5MP at 30 fps. With the VIVOTEK WDR Pro technology, the camera series is capable of capturing the highest quality images in both low light and high contrast environments.
The onboard IR can provide illumination in total darkness. With the Smart IR feature, the
avoid over-exposure.
The cameras support WDR function at the effectiveness of up to 120dB. These models support local video storage on the MicroSD cards if network service should be interrupted.
up to 5 privacy mask areas.

6

Revision History
Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use. It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.
IMPORTANT: 1. The product must be installed and protected in a location that is not easily accessible,
and is away from impacts or heavy vibration. For example, at the location where the surveillance cameras are looking down or installed at high positions such as on a wall, or at least 3 meters above the ground. 2. The camera should be installed at least 10 centimeters away from the eave of a building. 3. If powered by a power adapter, the adapter should be properly grounded. 4. Maintenance and repair work must always be carried out by qualified technical personnel. 5. Disconnect power from the unit when performing a maintenance task. 6. Please contact VIVOTEK’s certified dealers for power adapters.

7

WARNING:
1. IR lights emit from this product. 2. Use appropriate shielding or eye protection.
Symbols and Statements in this Document
INFORMATION: provides important messages or advice that might help prevent inconvenient or problem situations. NOTE: Notices provide guidance or advice that is related to the functional integrity of the machine. Tips: Tips are useful information that helps enhance or facilitate an installation, function, or process. WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or hazardous to the machine or you. Electrical Hazard: This statement appears when high voltage electrical hazards might occur to an operator.
IMPORTANT: The camera is only to be connected to PoE networks without routing to outside plants. 1. For PoE connection, use only UL listed I.T.E. with PoE output. 1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures. 2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE. Use the camera only with a DC power supply that is UL listed, and limited power source (LPS) certified. The power supply should bear the UL listed and LPS marks. The power supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications d’homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et de conformité relatives au pays d’utilisation.
8

NOTE: Camera Hardware Preventative Maintenance: 1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage. 2. Check and clean cameras, lenses and housings inside and out as needed. · Please do not scratch, damage, or leave fingerprints on the dome/front cover and/or
lens because this may decrease image quality. · For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components. · In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed, spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth (dab, please avoid wiping). · Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may deform or cause damage to the product. Also, excessive cleaning could damage the surface. 3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as necessary. 4. Check and replace the Micro SD memory card as needed. · Stop edge recording before removing the Micro SD memory card. · Make sure that the Micro SD memory card is right side up and do not insert it with force, otherwise it may be damaged. · When it is raining or the humidity is high, insertion or ejection of the Micro SD memory card is not recommended. 5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so please remember to replace the desiccant bags on the inside of the cameras before reassembly. 6. Check that the camera view has not been blocked by obstacles and that you can see the property perimeter clearly. 7. Make sure the interiors of cameras and accessories, like mounting kits and/or enclosures, are clean and dry. 8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.
IMPORTANT:
1. Please contact VIVOTEK’s certified dealers for power adapters. 2. Installation and maintenance service should only be performed by qualified technicians. 3. If powered by a power adapter, the adapter should be properly grounded.
9

IMPORTANT: For some customers who already have their own website or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface. The HTTP-based camera interface provides the functionality to request a single image, control camera functions (PTZ, output relay, etc.), and get and set internal parameter values. The image and CGI requests are handled by the built-in Web server. · To send URL commands in the address bar of your web browser, please remember to

Miscellaneous.
· For up-to-date documentation of URL commands, please go to VIVOTEK’s website, register an account with a business mail address and submit for authorization for SDK in Resources > Downloads > SDK.
· For any further technical support, please contact our technical support department.
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Consumption & Power Input IB9383-H(T)V PoE 802.3af Class 0 – 42.5V/0.3A 12.95W, 57V/0.22A 12.95W (PoE midspan or endspan) DC 12V / 1.2A AC 24V~0.88A, 50-60Hz
IMPORTANT: The equipment comes with an RTC battery. Note the following: · Replacement of a battery with an incorrect type that can defeat a safeguard (for
example, in the case of some lithium battery types); · Disposal of a battery into a fire or a hot oven, or mechanically crushing or cutting of a
battery, which can result in an explosion; · Leaving a battery in an extremely high temperature surrounding environment that can
result in an explosion or the leakage of flammable liquid or gas; and · A battery subjected to extremely low air pressure that may result in an explosion or the
leakage of flammable liquid or gas. · CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type.
11

Hardware Installation
For details on hardware installation, please refer to the Quick Installation Guide, available for download on Vivotek’s website.
12

Software Installation
1. Please visit VIVOTEK’s website to Install the “Shepherd” software utility. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN. Double-click on the camera’s MAC address to open a web console to the camera.
Browser
13

2. Install the Shepherd utility, which helps you locate and configure your network camera in the local network. Please go to VIVOTEK’s website, and locate the utility in the Resources > Downloads > Software page.
3-1. Run the Shepherd utility. 3-2. The program will conduct an analysis of your network environment.
14

3-3. The program will search for all VIVOTEK network devices on the same LAN.
3-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.

Network Camera
Model No: FD9367-EHTV-v2 MAC:0002D1730202 R o HS

IFBD83936607-W-EHTV-v2 192.168.4.151

00-02-D1-73-02-02

15

4. The first time you log in to the camera, the firmware will prompt for a password 4-1 Since your camera is used for the first time, there is no password. Enter “root” as the username, and nothing for the password.
4-2 Enter the combination of alphabetic and numeric characters to fulfill the password strength requirement. The default name for the camera administrator is “root”, and cannot be changed.
16

Some, but not all special ASCII characters are supported: !, %, -, ., @, ^, _, and ~. You can use them in the password combination. 4-3. Another prompt will request the password you just configured. Enter the password, and then you can start configuring your camera and see the live view.
17

5. On a web console, go to Configuration > Media > Image > Focus (IB9383-HTV only) to tune for the best image focus.
Configuration > Media > Image > Focus
1
2
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again. Reset: Press the recessed reset button. Wait for the Network Camera to reboot. Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restoration, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC up to 1TB and other preceding standard SD cards.
18

Network Deployment
General Connection (PoE)
When using a PoE-enabled switch The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
When using a non-PoE switch Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants. 2. For PoE connection, use only UL listed I.T.E. with PoE output.
19

Ready to Use
1. A browser session to the Network Camera should prompt as shown below. 2. You should be able to see live video from your camera. You may also install the
32-channel recording software in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
20

Internet connection via a router Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below. 1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation for details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router. HTTP port: default is 80 RTSP port: default is 554 RTP port for video: default is 5556 RTCP port for video: default is 5557 If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type for details.
Internet connection with static IP Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN setting for details.
Internet connection via PPPoE (Point-to-Point over Ethernet) Choose this connection type if you are connected to the Internet via a DSL Line.
21

For example, your router and IP settings may look like this:

Device

IP Address: internal port IP Address: External Port (Mapped port on the router)

Public IP of router

122.146.57.120

LAN IP of router

192.168.2.1

Camera 1

192.168.2.10:80

122.146.57.120:8000

Camera 2

192.168.2.11:80

122.146.57.120:8001

…

…

…

Configure the router, virtual server, or firewall so that the router can forward any data coming

into a preconfigured port number to a network camera on the private network and allow data

from the camera to be transmitted to the outside of the network over the same path.

From

Forward to

122.146.57.120:8000 192.168.2.10:80

122.146.57.120:8001 192.168.2.11:80

…

…

When properly configured, you can access a camera behind the router using the HTTP request as follows: http://122.146.57.120:8000

If you change the port numbers on the Network configuration page, please open the ports accordingly on your router. For example, you can open a management session with your router to configure access through the router to the camera within your local network. Please consult your network administrator for router configuration if you have troubles with the configuration.

For more information with network configuration options (such as that of streaming ports), please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.

22

Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Network Camera: 1. Launch your web browser (e.g., Edge or Chrome). 2. Enter the IP address of the Network Camera in the address field. Press Enter. 3. Live video will be displayed in your web browser. 4. If it is the first time installing the VIVOTEK network camera, an information bar will prompt.
Follow the instructions to install the required plug-in on your computer. By default, the Network Camera is not password-protected. To prevent unauthorized
access, it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security.
23

Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
VLC media player 1. Launch the RTSP player. 2. ChoopsvePFlailyee>r Open URL. A URL dialog box will pop up. 3. The address format is rtsp://:<rtsp port>/<RTSP streaming access name for
stream1 or stream2> As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming. For example:
rtsp://192.168.5.151:554/live1s1.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming for details.
24

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet.

To utilize this feature, please check the following settings on your Network Camera:

1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable. For more information, please refer to RTSP Streaming.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size. Please set the video streaming parameters as listed below. For more information, please refer to Stream settings.

Video Mode Frame size Maximum frame rate Intra frame period Video quality (Constant bit rate)

H.264 176 x 144 5 fps 1S 40kbps

3. As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., VLC player).
5. Type the following URL commands into the player. The address format is rtsp://:/<RTSP streaming access name for stream # with small frame size and frame rate>. For example:

You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.
25

Using VIVOTEK Recording Software
Visit our website for download the VAST or VSS recording software that provides simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
Tips: 1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try
to remove the plug-ins that might have been installed on your computer. Remove the following folder: C:Program Files (x86)Camera Stream Controller. 2. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds. 3. If DHCP is enabled in your network, and the camera cannot be accessed, run the Shepherd utility to search the network. If the camera has been configured with fixed IP that does not comply with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. 4. If you change your network parameters, e.g., added a connection to a LAN card, re-start the Shepherd utility. 26

Main Page

This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.

VIVOTEK INC. Logo
Camera Control Area

Resize Buttons

IB9383-HTV

Host Name

Configuration Area

Hide Button

Live View Window

VIVOTEK INC. Logo Click this logo to visit the VIVOTEK website.
Host Name cameras in your surveillance deployment. For more information, please refer to System.
Camera Control Area Profile mode: 4 pre-configured streaming profiles are provided through here: Max. view, Recording

Media >

.

Manual Trigger

If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.

27

Configuration Area Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings. Configuration: Click this button to access the configuration page of the Network Camera. It is suggested that a password be applied to the Network Camera so that only the administrator can configure the Network Camera. For more information, please refer to Configuration. Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano, , Português, , and .

Hide Button You can click the hide button to hide or display the control panel.

Live Video Window
The following window is displayed when the video mode is set to H.264 or H.265:
H.265/264 Protocol and Media Options

Video Title Title and Time
Zoom Indicator

Video (TPC-AV) Video 17:08:56 2018/03/25
x4.0

2018/03/25 17:08:56

Time

Video Control Buttons
Video Title: The video title can be configured. For more information, please refer to Video Settings. H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264 or H.265 video streaming. For further configuration, please refer to Client Settings. Time: Display the current time. For further configuration, please refer to Media > Image > Genral settings. Title and Time: The video title and time can be stamped on the streaming video. For further configuration, please refer to Media > Image

General settings.
28

PTZ Panel: This Network Camera supports “digital” (e-PTZ) pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. Please refer to PTZ settiings for detailed information. Global View: Click on this item to display the Global View window. The Global View window contains a full view image (the largest frame size of the captured video) and a floating frame (the viewing region of the current video stream). The floating frame allows users to control the e-PTZ function (Electronic Pan/ Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation.
The viewing region of the current video stream The largest frame size
Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the full image. If the live view window is displaying the full view, the PTZ buttons are not functional.
29

Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (.jpg) or BMP (.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen.

Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button.

Stop: Stop the transmission of the streaming media. Click the transmission.

Resume button to continue

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options for details.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal mode.

30

The following window is displayed when the video mode is set to MJPEG:

Video Title Title and Time

2018/07/25 17:08:56

Time

Video Control Buttons
Video Title: The video title can be configured. For more information, please refer to Media > Image. Time: Display the current time. For more information, please refer to Media > Image. Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image. Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (.jpg) or BMP (.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options for details.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal mode.
31

Client Settings
This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings.
H.265/H.264 Protocol Options
H.264 Protocol Options
Depending on your network environment, there are four transmission modes of H.264 streaming: UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst traffic and images may be broken. Activate UDP connection when occasions require time-sensitive responses and the video quality is less important. Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses. UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients requesting streaming media. This helps to reduce the network transmission load of the Network Camera while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming. TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol. HTTP: This protocol allows the same quality as TCP protocol without needing to open specific ports for streaming under some network environments. Users inside a firewall can utilize this protocol to allow streaming data through.
Two way audio
Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously.
32

MP4 Saving Options
Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination on your PC for the recorded video files. The location can be changed. File name prefix: Enter the text that will be appended to the front of the video file name. A specified folder will be automatically created on your local hard disk. Add date and time suffix to the file name: Select this option to append the date and time to the end of the file name.
CLIP_20190321-180853
File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS
Local Streaming Buffer Time
In the case of encountering unsteady bandwidth, live streaming may lag and video streaming may not be very smoothly. If you enable this option, the live streaming will be stored temporarily on your PC’s cache memory for a few milli seconds before being played on the live viewing window. This will help you see the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds.
33

Joystick settings Enable Joystick Connect a joystick to a USB port on your management computer. Supported by the plug-in (Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if there is any joystick on the computer. The joystick should work properly without installing any other driver or software. Then you can begin to configure the joystick settings of connected devices. Please follow the instructions below to enable joystick settings.
1. Select a detected joystick, if there are multiple, from the Selected joystick menu. If your joystick is not detected, if may be defective.
2. Click Calibrate or Configure buttons to configure the joystick-related settings.
NOTE:
· If you want to assign Preset actions to your joystick, the preset locations should be configured in advance in the Configuration > PTZ page. In Windows, use the search function on the Start menu to search for Game Controller.
· If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button to open the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting.
· The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to
check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers.
34

Buttons Configuration In the Button Configuration window, the left column shows the actions you can assign, and the right column shows the functional buttons and assigned actions. The number of buttons may differ from different joysticks. Please follow the steps below to configure your joystick buttons:
1. Choosing one of the actions and click Assign will pop up a dialog. Then you can assign this action to a button by pressing the joystick button or select it from the drop-down list.
For example: Assign Home (move to home position) to Button 1.
2. Click OK to confirm the configuration.
35

Buttons Configuration Click the Configure Buttons button, a window will prompt as shown below. Please follow the steps below to configure your joystick buttons:
1. Select a button number from the Button # pull-down menu.
Tips:
If you are not sure of the locations of each button, use the Properties window in the Game Controllers utility.
2. Select a corresponding action, such as Patrol or Preset#. 3. Click the Assign button to assign an action to
the button. You can delete an association by selecting a button number, and then click the Delete button.
Repeat the process until you are done with the configuration of all preferred actions. The buttons you define should appear on the button list accordingly.
4. Please remember to click the Save button on the Client settings page to preserver your settings.
36

Configuration
Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. VIVOTEK provides an easy-to-use user interface that helps you set up your network camera with minimal effort. In order to simplify the user interface, detailed information will be hidden unless you click on the function item. When you click on the first sub-item, the detailed information for the first sub-item will be displayed; when you click on the second sub-item, the detailed information for the second sub-item will be displayed and that of the first sub-item will be hidden. The following is the interface of the main page:
Each function on the configuration list will be explained in the following sections. The Navigation Area provides access to all different views from the Home page (for live viewing),
Configuration page, and multi-language selection.
37

System > General settings
This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System, and System Time. When finished with the settings on this page, click Save at the bottom of the page to enable the settings. System
Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page, and also on the view cells of the ST7501 and VAST management software. Turn of f the LED indicators: If you do not want others to notice the network camera is in operation, you can select this option to turn off the LED indicators.
38

System time
Enable daylight saving time: Turn on to better use of the longer daylight during the summer. Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated. Manual: The administrator can enter the date and time manually. Note that the date and time format are [yyyy/mm/dd] and [hh:mm:ss]. Synchronize with NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank connects the Network Camera to the default time servers. The precondition is that the camera must have the access to the Internet. Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis.
Time zone : Select the appropriate time zone from the list. You can scroll down on the Time zone menu to
find the Customize option and use the POSIX TZ variables. For example, http://www.gnu.org/software/ libc/manual/html_node/TZ-Variable.html.
Here are some examples for TZ values, including the appropriate Daylight Saving Time and its dates of applicability. In North American Eastern Standard Time (EST) and Eastern Daylight Time (EDT), the normal offset from UTC is 5 hours; since this is west of the prime meridian, the sign is positive. Summer time begins on March’s second Sunday at 2:00am, and ends on November’s first Sunday at 2:00am. EST+5EDT,M3.2.0/2,M11.1.0/2
39

Israel Standard Time (IST) and Israel Daylight Time (IDT) are 2 hours ahead of the prime meridian in winter, springing forward an hour on March’s fourth Thursday (i.e., on the first Friday on or after March 23), and falling back on October’s last Sunday. IST-2IDT,M3.4.4,M10.5.0
Western Argentina Summer Time (WARST) is 3 hours behind the prime meridian all year. There is a dummy fall-back transition on December 31 at 25:00 daylight saving time (i.e., 24:00 standard time, equivalent to January 1 at 00:00 standard time), and a simultaneous spring-forward transition on January 1 at 00:00 standard time, so daylight saving time is in effect all year and the initial WART is a placeholder. The format is TZ = local_timezone,date/time,date/time. Here, date is in the Mm.n.d format, where: Mm (1-12) for 12 months n (1-5) 1 for the first week and 5 for the last week in the month d (0-6) 0 for Sunday and 6 for Saturday CST6CDT is the name of the time zone CST is the abbreviation used when DST is off 6 hours is the time difference from GMT CDT is the abbreviation used when DST is on ,M3 is the third month .2 is the second occurrence of the day in the month .0 is Sunday /2 is the time ,M11 is the eleventh month .1 is the first occurrence of the day in the month .0 is Sunday /2 is the time The minimum specifier is down to the hour.
40

System > Homepage layout
This section explains how to set up your own customized homepage layout. General settings
This column shows the settings of your homepage layout. You can manually select the background in this preview field. The following shows the homepage using the default settings and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically.
Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage.
Logo graph Here you can change the logo that is placed at the top of your homepage.
Follow the steps below to upload a new logo: 1. Click Custom and the Browse field will appear. 2. Select a logo from your files. 3. Click Upload to replace the existing logo with a new on. 4. Enter a website link if necessary. 5. Click Save to enable the settings. Customized button If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is checked by default.
41

Theme Options

Here you can change the color of your homepage layout. There are three types of preset patterns for you to

choose from. The new layout will simultaneously appear in the Preview

Save to enable the

settings.

Font Color Background Color of the Control Area
Font Color of the Configuration Area
Background Color of the Configuration Area

IB9383-HTV

Font Color of the Video Title
Background Color of the Video Area Frame Color

Preset patterns

IB9383-HTV
IB9383-HTV 42

Follow the steps below to set up the customized homepage: 1. Click Custom on the left column. 2. Click the field where you want to change the color on the right column.
Color Selector

Custom Pattern
3. The palette window will pop up as shown below.

2

1

3

4
4. Drag the slider bar and click on the left square to select a desired color. 5. The selected color will be displayed in the corresponding fields and in the Preview column. 6. Click Save to enable the settings.

43

System > Logs
This section explains how to configure the Network Camera to send the system log to a remote server as backup. Log server settings
Follow the steps below to set up the remote log:
1. Select Enable remote log. 2. In the IP address text box, enter the IP address of the remote server. 2. In the port text box, enter the port number of the remote server. 3. When completed, click Save to enable the setting.
You can configure the Network Camera to send the system log file to a remote server as a log backup. Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog. com/kiwi-syslogdaemon-overview/.
System log
This column displays the system log in a chronological order. The system log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. 44

You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual.

Smartphone

Internet

HTTP

VIVOCloud

Cell phone Short message

GSM Modem

Server with VAST Recording Software

Email

FTP

Deterrent

Digital output

PTZ

45

Access log
Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. Set Parameter log VADP log contains the history of changes made to system parameters such as recording, imaging parameters, and all other parameters. VADP log VADP log contains the information for the onboard VADP packages, including memory usage, module load and unload information.
46

System > Audit Log
This section shows the login (no matter if successful) record of all users.
47

System > Parameters
The View Parameters page lists the entire system’s parameters. If you need technical assistance, please provide the information listed on this page.
48

System > Maintenance
This chapter explains how to restore the Network Camera to factory default, upgrade firmware version, etc.
General settings > Upgrade firmware
This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.
Note: Do not power off the Network Camera during the upgrade!
Follow the steps below to upgrade the firmware:
1. Download the latest firmware file from the VIVOTEK website. The file is in .pkg file format. 2. Click Browse… and locate the firmware file. 3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade
completes.
If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, reaccess the Network Camera.
The following message is displayed when the upgrade has succeeded.
Reboot system now!! This connection will close.
The following message is displayed when you have selected an incorrect firmware file.
Starting firmware upgrade… Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 – 5 minutes. Wrong PKG file format Unpack fail
General settings > Reboot
This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed during the reboot process.
If the connection fails after rebooting, manually enter the IP address of the Network Camera in the address field to resume the connection.
49

General settings > Restore
This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page). Custom Language: Select this option to retain the Custom Language settings. VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings. Focus position: Retain the lens focus position using the previously saved position parameters. If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process.
Import/Export files This feature allows you to Export / Update custom language file, configuration file, and server status report.
50

Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, , Português, , and . Update custom language file: Click Browse… and specify your own custom language file to upload. Export configuration file: Click to export all parameters for the device and user-defined scripts. Update configuration file: Click Browse… to update a configuration file. Please note that the model and firmware version of the device should be the same as the configuration file. If you have set up a fixed IP or other special settings for your device, it is not suggested to update a configuration file. Export server staus report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, file system status, network status, kernel message … and so on.
Tips:
· If a firmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort
method to restore normal operation. See the following for how to bring the camera back to work: Applicable scenario:
(a) Power disconnected during firmware upgrade. (b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working
condition.
You can use the following methods to activate the camera with its backup firmware:
(a) Press and hold down the reset button for at least one minute. (b) Power on the camera until the Red LED blinks rapidly. (c) After boot up, the firmware should return to the previous version before the camera hanged. (The
procedure should take 5 to 10 minutes, longer than the normal boot-up process). When this process is completed, the LED status should return to normal.
51

Media > Image
This section explains how to configure the image settings of the Network Camera. It is composed of the following columns: General settings, IR control, Image settings, Exposure, Focus, and Privacy mask. The Focus window is available only for models that come with motorized lens.
General settings Color: Select to display color or black/white video streams. Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect.
52

Video orientation: Flip – vertically reflect the display of the live video; Mirror – horizontally reflect the display of the live video. Select both options if the Network Camera is installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those locations will be cleared after flip/mirror setting.

Rotate –

Normal

Flip

Mirror

Rotate 90° clockwise

The rotation here indicates clockwise rotation. Rotation can be applied with flip, mirror, and physical lens rotation (see below) settings to adapt to different mounting locations. The figures in the illustration are shown In a consecutive order.

The camera may be installed on a vertical, side-facing, or tilted surface in order to accommodate the interior or exterior design of a building. The interior of a building can be shaped as a narrow rectangular space, such as a corridor. The conventional HD image, such as that of a 16:9 aspect ratio, will be incongruous with its wide horizontal view. With video rotation, the camera can more readily cover the field of view on a tall and narrow scene.

Day/Night Settings Switch to B/W in night mode Select this to enable the Network Camera to automatically switch to Black/White during night mode.
53

IR cut filter With a removable IR-cut filter, this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions.
Auto mode (The Day/Night Exposure Profile will not be available if Auto mode is selected)
The Network Camera automatically removes the filter by judging the level of ambient light.
Day mode
In day mode, the Network Camera switches on the IR cut filter at all times to block infrared light from reaching the sensor so that the colors will not be distorted.
Night mode
In night mode, the Network Camera switches off the IR cut filter at all times for the sensor to accept infrared light, thus helping to improve low light sensitivity.
Synchronize with digital input
If an external IR device is connected that comes with its own light sensor, you can use a digital input from it to trigger the IR cut filter. Doing so can synchronize the detection of light level between the camera and the external IR device.
Schedule mode
The Network Camera switches between day mode and night mode based on a specified schedule. Enter the start and end time for day mode. Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to 07:00 and 18:00. Sensitivity of IR cut filter Tune the responsiveness of the IR filter to lighting conditions as Low, Normal, or High. When completed with the settings on this page, click Save to enable the settings.
54

Overlay settings Decide if and how to display timestamps and customized text in different video streams. Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream. Timestamp and video title font size: Select the font size for the time stamp and title.
Illuminators Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode. Turn on external IR illuminator in night mode Select which DO (digital output) you use to trigger an external IR illuminator. Anti-overexposure When enabled, the camera automatically adjusts the IR projection to adjacent objects in order to avoid overexposure in the night mode. Smart IR
55

Bright object: When enabled, the camera automatically adjusts the IR projection to adjacent objects in order to avoid over-exposure in the night mode. Object of interest: This requires you to configure on the Smart VCA. Please open the Smart VCA feature on the Application panel. The Smart IR function is more beneficial when the spot of intrusions or an object of your interest is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the range of 3 meters, Smart IR can effectively reduce the over-exposure. For a surveillance area at a greater distance, e.g., 5 meters or farther away, the Smart IR function may not bring as significant benefits as in close range.

Smart IR disabled; distance: 5M

Smart IR enabled; distance: 5M

Smart IR disabled; distance: 3M

Smart IR enabled; distance: 3M

56

Tips:
If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you can place an “Exposure Exclude” window on an unavoidable object in the Exposure setting window.
You can also configure the “Exposure Exclude” window in a night mode “Profile” setting so that your day time setting is not affected.

Exclude

Exclude

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Image settings On this page, you can tune the White balance and Image adjustment.
Sensor Setting 2: For special situations Sensor Setting 1: For normal situations
White balance: Adjust the value for the best color temperature.
You may follow the steps below to adjust the white balance to the best color temperature. 1. Place a sheet of paper of white or cooler-color temperature color, such as blue, in front of the
lens, then allow the Network Camera to automatically adjust the color temperature. 2. Click the On button to Fix current value and confirm the setting while the white balance is being
measured.
You may also manually tune the color temperature by pulling the RGain and BGain slide bars.
Image Adjustment
Brightness: Adjust the image brightness level, which ranges from 0% to 100%. Contrast: Adjust the image contrast level, which ranges from 0% to 100%. Saturation: Adjust the image saturation level, which ranges from 0% to 100%. Sharpness: Adjust the image sharpness level, which ranges from 0% to 100%. Gamma curve: Adjust the image sharpness level, which ranges from 0.45 to 1, from Detailed to
Contrast. You may let firmware Optimize your display or select the Manual mode, and pull the slide bar pointer to change the preferred level of Gamma correction towards higher contrast or towards the higher luminance for detailed expression for both dark and lighted areas of an image.
This option is disabled when the WDR feature is enabled. Defog: Defog helps improve the visibility quality of captured image in poor weather conditions such as smog, fog, or smoke. 58

Noise reduction
Enable noise reduction: Check to enable noise reduction in order to reduce noises and flickers in image. This applies to the onboard 3D Noise Reduction feature. Use the slide bar to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power.
3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light condition with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function.
Lens distortion detection
Strong light sources will be masked from the scene, and the image contrast will be strengthened.
This function is useful to prevent the spot-light effects in a high dynamic scene. False color may be observed around the edges of strong light sources. Enable digital image stabilizer If you experience problems such as vibration on a pole mount, try enable the image stabilizer. In H Note that the Preview button has been cancelled, all changes made to image settings is directly a shown on screen. You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the setting. You can also click on Profile mode to adjust all settings above in a tabbed window for special lighting conditions.
Enable to apply these settings at: Select the mode this profile to apply to: Day mode, Night mode, or Schedule mode. Please manually enter a range of time if you choose the Schedule mode. Then check Save to take effect.
Highlight mask
Strong light sources will be masked from the scene, and the image contrast will be strengthened.
This function is useful to prevent the spot-light effects in a high dynamic scene. False color may be observed around the edges of strong light sources. Scene mode: image sharpener for motion blur When enabled, shutter time will be fixed to 1/120 second to reduce image smear. This feature is designed to apply with human movement at the pace of 1.4~2.2m/s. The image sharpener for motion blur function is related to Motion detection where motion-alerted pixels need to be suppressed in order to increase the accuracy of motion detection. In certain conditions, shadows or light changes can all cause false alarms in motion detection. The image sharpener for motion blur function uses the same detection window as that of the Motion detection.
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Exposure On this page, you can set the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. You can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as the day/night/schedule mode.
Sensor Setting 2: For special situations
Sensor Setting 1: For normal situations
Exposure strategy: Measurement window: This function allows users to set measurement window(s) for low light compensation. For example, where low-light objects are posed against an extremely bright background. You may want to exclude the bright sunlight shining through a building’s corridor.
Full view: Calculate the full range of view and offer appropriate light compensation. Custom: This option allows you to manually add customized windows as inclusive or exclusive
regions. A total of 10 windows can be configured. Please refer to the next page for detailed illustration. Auto: Firmware automatically determines an optimal exposure level.
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The inclusive window refers to the “weighted window”; the exclusive window refers to “ignored window”. It adopts the weighted averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window. An exposure value will then be calculated out of the remaining of the inclusive window.

Include Exclude

Weighted region Ignored region

Center: Use the center portion of the screen to determine the exposure level.
Metering mode: Auto: Lets firmware automatically detect the exposure measurement. BLC (Back Light Compensation): This option will automatically add a “weighted region” in the
middle of the window and give the necessary light compensation.
HLC: (Highlight Compensation). Firmware detects strong light sources and compensates on affected spots to enhance the overall image quality. For example, the HLC helps reduce the glares produced by spotlights or headlights.
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Exposure control:
Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright). You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automatically tune to an optimal imaging result. You may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains.
Exposure mode: (available when WDR Pro is disabled)
You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automaticallly tune to an optimal imaging result. You can also configure the iris size to control the amount of light. For example, you may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains.
Iris mode: Select Indoor or Outdoor as your application scene.
Flickerless: Under some circumstances when there is a difference between the video capture frequency and local AC power frequency (NTSC or PAL), the mismatch causes color shifts or flickering images. If the above mismatch occurs, select the Flickerless checkbox, and the range of Exposure time (the shutter time) will be limited to a range in order to match the AC power frequency. When selected, the exposure time will be forced to stay longer than 1/120 second. For cameras that come with fixed iris lens, setting the exposure time to longer than 1/120 second may introduce too much lights to the lens. Users can use this option to observe whether the result of long exposure time is satisfactory.
AE Speed Adjustment:
This function applies when you need to monitor fast changing lighting conditions. For example, the camera may need to monitor a highway lane or entrance of a parking area at night where cars passing by with their lights on can bring fast changes in light levels. The same applies if the camera is installed on a vehicle, and when it needs to adapt to fast changes of light when entering and leaving a tunnel.
WDR Pro:
This refers to the Wide Dynamic Range function that enables the camera to capture details in a high contrast environment. Use the checkbox to enable the function, and use the slide bar to select the strength of the WDR Pro functionality, depending on the lighting condition at the installation site. You can select a higher effect when the contrast is high (between the shaded area and the light behind the objects).
Enable WDR enhanced: This function allows users to identify more image details with an extreme contrast from an object of interest with one shadowed side against a bright background, e.g., an entrance. You may select the Enable WDR enhanced checkbox, and then adjust the strength (low, medium, high) to reach the best image quality.
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You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the settings. If you want to configure another sensor setting for day/night/schedule mode, please click Profile to open the Profile of exposure settings page as shown below. Activated period: Select the mode this profile to apply to: Day mode, Night mode, or Schedule mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to take effect. Please follow the steps below to set up a profile:
1. Select the Profile mode tab. 2. Select the applicable mode: Night mode or
Schedule mode. Please manually enter a range of time if you choose the Schedule mode. 3. Configure Exposure control settings in the following columns. Please refer to previous discussions for detailed information. 4. Click Save to enable the setting and click Close to exit the page.
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Focus
Focus here refers to the Remote Focus, applicable to Network Cameras that are equipped with a stepping motor lens. The automated focus adjustment function eliminates the needs to physically adjust camera focus. In an outdoor deployment consisting of a large number of cameras, the auto focus function can be very helpful when these cameras become out of focus after days or weeks of operation. And that can easily result from the effects of natural forces, e.g., shrink and expand due to a wide range of operating temperatures and the vibration caused by wind.
Below is the procedure to perform the automated Focus function: 1. Select from the bottom of the screen whether you want to perform focus adjustment on
the Full view or within a Custom focus window. You can create a custom window and click and drag the window to a desired position on screen. 2. It is recommended to Reset to the default back focus position of the sensor board. 3. You can use the Fully-opened iris checkbox (default) to increase the iris size for a better focus adjustment result. 4. Click to select the Fully-opened iris or the Full-range scan buttons. When a full-range scan is selected, a full-range scan through the camera’s entire focal length can take about 30 to 80 seconds. If not, the auto focus scan will only go through the length where optimal focus may occur, and that takes about 15 to 20 seconds. In theory, best results of the auto scan can be acquired when the camera’s iris is fully open.
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5. Wait for the scan to complete. After a short while, the clearest image obtained should be displayed and the optimal focus range achieved. Use the arrow marks on the sides to fine-tune the focus if you are not satisfied with the results. You may still need to use the arrow marks to fine-tune the focus depending on the live image on your screen. “>” means moving from wide to tele end; and “<” tele to wide.
The methodology of using the Resize Buttons at the upper left corner of the streaming window is the same as that on the home page.
Focus window:
By default, the optimal focus is found on a full view window. You may designate a custom window within your current field of view to acquire the best focus out of it. However, you can not place a focus window on a distant background, e.g., a hall way that stretches away for 3 meters or farther. Doing so you will not benefit from the Focus window function.
Full view: The focus tuning takes place by referring to the full view. Custom: You can create a focus window and drag it to a place of interest in your view window.
Note that it is recommended to use this function only when you have a solid object in your view window that is showing a consistent color or texture. This function will not take effect if you set the focus window on a distant background.
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Privacy mask
Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to address privacy concerns.
To configure privacy mask windows, 1. Click New to add a new window. 2. You can use 4 mouse clicks to create a new masking window, which is recommended to be at
least twice the size of the object (height and width) you want to cover. 3. Enter a Window Name and click Save to enable the setting. 4. Click on the Enable privacy mask checkbox to enable this function.
NOTE:
Up to 5 privacy mask windows can be configured on the same screen. If you want to delete the privacy mask window, please click the `x’ mark on the side of window
name.
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Pixel Calculator
Click the Add button at the lower screen to create a pixel calculator window. Place your cursor on the window to move it to an area of your interest, and change the size of window to fit the area of interest.

Once they are drawn, the numbers of pixels on the sides of windows will appear. This allows you to calculate

if your current configuration fulfills a requirement, for instance, for recognizing the faces of persons passing

through a location. A facial recognition usually requires around 130 pixels per

meter or

The pixels thus calculated are listed at the

higher.

lower screen on a per-stream basis depending on

the frame size you configured for each video stream.

Pixel Calculator

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Take the following into consideration when using this feature:
1. Operational requirement: Identify a human or a human face. 2. Why human face? There are less variances in the size of a face than that for limbs and body.
Human face is normally 16cm wide. 3. The recommended pixel number is, 40 to 80 for facial identification; or 100 pixels per foot
(30.48cm)
3-1. One example is a human face in retail. 3-2. Another example is a doorway: If the requirement is 100 pixels per foot, to detect a person passing through a door, the camera will have to cover 700 pixels throughout the length of a doorway. This application aims to identify a subject passing through a specific area.
4. Other factors may include that a person will move in your area of interest: The face may not
always face the camera.
5. Details can be affected by weak lighting or the view angle. Therefore, higher the pixels, higher
the chance you can identify the subject.
6. The pixel calculator visual tool looks like the following.
With the visual tool, you can estimate a coverage area, the distance from the subject, and place a ruler or an object of known size. You can then draw a calculator frame to cover the subject of your interest. The calculated numbers will be listed at the lower screen. You will then understand if the current setting fulfills your requests for the number of pixels. 68

Media > Video
Stream settings
This Network Camera supports multiple streams with frame sizes ranging from 640 x 320 to 2560 x 1920 pixels. The definition of multiple streams:
Stream 1: The default frame size for Stream 1 is set to the 2560 x 1920. Stream 2: The default frame size for Stream 2 is set to the 2560 x 1920. Stream 3: Users can define the “Region of Interest” (viewing region) and the “Output Frame
Size” (size of the live view window).
Click Viewing Window to open the viewing region settings page. On this page, you can configure the Region of Interest and the Output Frame Size for a video stream. For example, you can crop only a portion of the image that is of your interest, and thus save the bandwidth needed to transmit the video stream. As the picture shown below, the area of your interest in a parking lot should be the vehicles. The blue sky is of little value for the surveillance purpose.
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1. Select a stream for which you want to set up the viewing region. 2. Select a Region of Interest
in the Gloabl View window on the home page, will resize accordingly. If you want to set up a customized viewing region, you can also resize and drag the floating frame to a desired position with your mouse. 3. Choose a proper Output Frame Size from the drop-down list according to the size of your monitoring device.
MedNiOaT>E: Video
All the items in the “Region of Interest” should not be larger than the “Output Frame Size” (current maximum resolution).

The parameters of the multiple streams:

Stream 1 Stream 2 Stream 3

Region of Interest
Fixed Fixed 1280 x 960 ~ 640 x 320 (Selectable)

Output frame size
Fixed Fixed 1280 x 960 ~ 640 x 320 (Selectable)

When completed with the settings in the Viewing Window, click Save to enable the settings and click Close to exit the window. The selected Output Frame Size will immediately be applied to the Frame size of each video stream. Then you can go back to the home page to test the e-PTZ function.
IB9387-EHTV-V3

X2.1

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Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing Window sections.
This Network Camera provides real-time H.265, H.264 and MJPEG compression standards (Triple Codec) for real-time viewing. If the H.265 or H.264 mode is selected, the video is streamed via RTSP protocol. There are several parameters through which you can adjust the video performance:
Frame size
You can set up different video resolutions for different viewing devices. For example, you can configure a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers, or recording the stream to an NVR. Note that a larger frame size takes up more bandwidth.
Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality and for recognizing moving objects in the field of view. If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable at
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1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 30fps. You can also select Customize and manually enter a value. The IB9365 supports a frame rate of up to 60fps.
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The frame rate will decrease if you select a higher resolution.
Intra frame period
Determine how often for firmware to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds.
Smart stream III
Dynamic Intra frame period
High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate.
The encoding parameters are summarized and illustrated below. The I-frames are completely self-referential and they are largest in size. The P-frames are predicted frames. The encoder refers to the previous I- or Pframes for redundant image information.
H.264/265 Frame Types

P I P PP P P P P I P PP P P P P I
By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates required for streaming a video can be tremendously reduced. When streaming a video of a static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of bandwidth thus saved is also determined by the activities in the field of view. If activities occur in the scene, firmware automatically shortens the I-frame insertion intervals in order to maintain image quality. In the low light or night conditions, the sizes of P-frames tend to be enlarged due to the noises, and hence the bandwidth saving effect is also reduced.
Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra frame function, the bandwidth for streaming a medium-traffic scene can be reduced to 2~3Mb/s, and during the no-traffic period of time, down to 500kb/s.

Dynamic Intra Frame w/ static scenes
P I P PP P P P P P P PP P P P P PP P P I

Static scene

Dynamic Intra Frame w/ activities in scenes
P I P PP P P P P I P PP P P P P I P P P

Activities

86 – User’s Manual
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With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using H.264 without enabling these bandwidth-saving features.
Smart FPS
In a static scene, the algorithm puts old frames in queue when no motions occur in scene. When motions occur, the encoding returns to normal to deliver real-time streaming.
f1 f1 f1 f1 f5 f5 f5 f5 f9
Motions Occur.
f1 f1 f3 f4 f5 f6 f7 f8 f9
By queuing the old frames from a static scene, both the computing efforts and the size of P frames are reduced. It is beneficial for keeping up with the frame rate requirements. A default frame difference threshold, 1%, is embedded in firmware for returning from Smart FPS to normal encoding when motions occur.
NOTE: Comparing with Smart Stream II, Smart Stream III has two more configurable options: Smart Q, and Smart FPS.
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· Smart codec: Smart codec effectively reduces the quality of the whole or the noninterested areas on a screen and therefore reduces the bandwidth consumed.
You can manually specify the video quality for the foreground and the background areas.

Select an operation mode if Smart codec is preferred. – Auto tracking: The Auto mode configures the whole screen into the non-interested
area. The video quality of part of the screen returns to normal when one or more objects move in that area. The remainder of the screen where there are no moving objects (no pixel changes) will still be transmitted in low-quality format.
– Manual: The Manual mode allows you to configure 3 ROI windows (Region of Interest, with Foreground quality) on the screen. Areas not included in any ROI windows will be considered as the non-interested areas. The details in the ROI areas will be transmitted in a higher-quality video format.
As illustrated below, the upper screen may contain little details of your interest, while the sidewalk on the lower screen is included in an ROI window.

ROI_0 ROI_0

non-interested
X X

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As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
non-ROI: lower-quality
ROI: higher-quality
– Hybrid: The major difference between the “Manual” mode and the “Hybrid” mode is that: In the “Hybrid” mode, any objects entering the non-interested area will restore the video quality of the moving objects and the area around them. The video quality of the associated non-interested area is immediately restored to normal to cover the moving objects. In the “Manual” mode, the non- interested area is always transmitted using a low-quality format regardless of the activities occurring inside.
– Quality priority: Use the slide bar to tune the quality contrast between the ROI and non-interested areas. The farther the slide bar button is to the right, the higher the image quality of the ROI areas. On the contrary, the farther the slide bar button to the left, the higher the image quality of the non-interested area. In this way, you may set up an ROI window as a privacy mask by covering a protected area using an ROI window, while the rest of the screen becomes the non-interested area. You may then configure the non- interested area to have a high image quality, or vice versa.
You should also select the Maximum bit rate from the pull-down menu as the threshold to contain the bandwidth consumption for both the high- and low- quality video sections in a smart stream.
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Bit rate control Constrained bit rate:
A complex scene generally produces a larger file size, meaning that higher bandwidth will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 80Mbps. You can also select Customize and manually enter a value up to 40Mbps. · – Target quality: Select a desired quality ranging from Medium to Excellent. – Maximum bit rate: select a bit rate from the pull-down menu. The bit rate ranges from 20kbps to a maximum of 80Mbps. The bit rate then becomes the Average or Upper bound bit rate number. The Network Camera will strive to deliver video streams around or within the bit rate limitation you impose. – Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain the frame rate per second performance, while the image quality will be compromised. If Image quality priority is selected, the Network Camera may drop some video frames in order to maintain image quality.
Smart Q: Select ON or OFF to enable or disable the feature. Smart Q is scene- aware. The Smart Q reduces frame size and bit rate consumption through the following:
Dynamically adjusting the image quality for scenes in different luminosities in low light frames. Less noises means less of the bandwidth consumed.
Endorsing different qualities for the I frames and P frames, and hence reduces the frame size.
Dividing a single frame into different sections, and giving these sections different qualities. For a highly complex area, such as an area with dense vegetation, screen windows, or repeated patterns (complex textiles patterns like wall paper), having a lower quality value actually poses little effects on human eyes.
Unnecessary quality is unrecognized by human eyes and wastes the bit rate.
The Smart Q streaming can save up to 50% to 80% of bandwidth in different illumination conditions while keeping the same imaging quality. These numbers come from the comparison between Smart Stream II and Smart Stream III streamings.
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Fixed quality: On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good, Detailed, and Excellent. You can also select Customize and manually enter a value. Maximum bit rate: With the guaranteed image quality, you might still want to place a bit rate limitation to control the size of video streams for bandwidth and storage concerns. The configurable bit rate starts from 1Mbps to 80Mbps. The Maximum bit rate setting in the Fixed quality configuration can ensure a reasonable and limited use of network bandwidth. For example, in low light conditions where a Fixed quality setting is applied, video packet sizes can tremendously increase when noises are produced with electrical gains. You may also manually enter a bit rate number by selecting the Customized option.
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If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client. There are three parameters provided in MJPEG mode to control the video performance:
Frame size
You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.
Maximum frame rate
Maximum frame rate This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality and for recognizing moving objects in the field of view. If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 30fps. You can also select Customize and manually enter a value. The IB9365 supports a frame rate of up to 60fps.
Video quality
Refer to the previous page setting an average or upper bound threshold for controlling the bandwidth consumed for transmitting motion jpegs. The configuration method is identical to that for H.264.
For Constant Bit Rate and other settings, refer to the previous page for details.
NOTE:
Video quality and fixed quality refers to the compression rate, so a lower value will produce higher quality.
Converting high-quality video may significantly increase the CPU loading, and you may encounter streaming disconnection or video loss while capturing a complicated scene. In the event of occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain smooth video.
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Media > Audio
Audio Settings
Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page. In that case, the following message is displayed:
Internal microphone input: Select the gain of the internal audio input according to ambient conditions. Adjust the gain from +21 db (most sensitive) or -33 db (least sensitive). External microphone input: Select the gain of the external audio input according to ambient conditions. Adjust the gain from +21 db (most sensitive) or -33 db (least sensitive). Audio type: Select audio codec and the sampling bit rate .
G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (-Law) or
pcma (A-Law) mode.
G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/
s. When completed with the settings on this page, click Save to enable the settings.
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Audio clips
Output gain: Use the slide bar to change the audio output gains value. Audio clip: When the camera’s audio input is connected to a microphone, you can record a
short period of audio recordings (1 to 10 seconds). You can also use the camera’s embedded microphone to record an audio clip, if available. Because the memory space is limited, a recording count down will be available on screen.
You can also upload an audio file to the camera’s flash memory. With amplified speakers, you can playback the audio, e.g., to deter an intruder. A maximum of 2 audio clips in wav format are supported. The maximum size of the audio file to be uploaded is 2,000Kbytes.
The voice alert is enabled in the Event settings > action > Play Audio Clip. The action can be associated with triggering conditions.
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Media profiles
You can configure a different video stream for each of the 3 default profiles, Max. view, Recording, Live view, and App. The related video stream information will display, including stream number, resolution, codec used, frame rate, etc. The Multicast port number, and address for video, audio, and Metadata configuration will also be listed.
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Network > General settings
This section explains how to configure a wired network connection for the Network Camera. Network Type
LAN Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the Save button when you complete the Network setting. Get IP address automatically: Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN. Use fixed IP address: Select this option to manually assign a static IP address to the Network Camera.
1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the Network Camera on LAN. Please refer to Software Installation for details.
2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or network administrator.
Subnet mask: This is used to determine if the destination is in the same subnet. The default value is “255.255.255.0”. Default router: This is the gateway used to forward frames to destinations in a different subnet. Invalid router setting will disable the transmission to destinations across different subnets.
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Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses. Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses. Enable UPnP presentation: Select this option to enable UPnPTM presentation for your Network Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web browser. Currently, UPnPTM is supported by Windows XP or later. Note that to utilize this feature, please make sure the UPnPTM component is installed on your computer.
Mega-pixel Network Camera (192.168.5.151)
Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option to allow the Network Camera to open ports automatically on the router so that video streams can be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnPTM and it is activated.
PPPoE (Point-to-point over Ethernet) Select this option to configure your Network Camera to make it accessible from anywhere as long as there is an Internet connection. Note that to utilize this feature, it requires an account provided by your ISP. Follow the steps below to acquire your Network Camera’s public IP address.
1. Set up the Network Camera on the LAN. 2. Go to Configuration > Event > Event settings > Add server (please refer to Add server to add a
new email or FTP server). 3. Go to Configuration > Event > Event settings > Add media (please refer to Add media).
Select System log so that you will receive the system log in TXT file format which contains the Network Camera’s public IP address in your email or on the FTP server.
4. Go to Configuration > Network > General settings > Network type. Select PPPoE and enter the
user name and password provided by your ISP. Click Save to enable the setting.
5. The Network Camera will reboot. 6. Disconnect the power to the Network Camera; remove it from the LAN environment.
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NOTE:
If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera.
If UPnPTM is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
Steps to enable the UPnPTM user interface on your computer: Note that you must log on to the computer as a system administrator to install the UPnPTM components. 1. Go to Start, click Control Panel, then click Add or Remove Programs.
2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.
3. In the Windows Components Wizard dialog box, select Networking Services and click Details.
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4. In the Networking Services dialog box, select Universal Plug and Play and click OK.

5. Click Next in the following window.

6. Click Finish. UPnPTM is enabled.
How does UPnPTM work? UPnPTM networking technology provides automatic IP configuration and dynamic discovery of devices added to a network. Services and capabilities offered by networked devices, such as printing and file sharing, are available among each other without the need for cumbersome network configuration. In the case of Network Cameras, you will see Network Camera shortcuts under My Network Places.
Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the Network Camera’s public address in order to access the Network Camera from the Internet. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.

From the Internet http://203.67.124.123:8080

In LAN
http://192.168.4.160 or http://192.168.4.160:8080

If the PPPoE settings are incorrectly configured or the Internet access is not working, restore the Network Camera to factory default; please refer to Restore for details. After the Network
Camera is reset to factory default, it will be accessible on the LAN.

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Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The browser should be Edge or Chrome.
When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly. IPv6 Information: Click this button to obtain the IPv6 information as shown below.
If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The IPv6 address will be displayed as follows: Refers to Ethernet
Link-global IPv6 address/network mask Link-local IPv6 address/network mask
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Please follow the steps below to link to an IPv6 address:
1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be:
IPv6 address
4. Press Enter on the keyboard or click Refresh button to refresh the webpage.

NOTE:
If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage using the following address format: (Please refer to HTTP streaming for detailed information.)

IPv6 address

Secondary HTTP port

If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6 information column as shown below.

Manually setup the IP address: Select this option to manually set up IPv6 settings if your network environment does not have DHCPv6 server and router advertisements-enabled routers. If you check this item, the following blanks will be displayed for you to enter the corresponding information:
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Network > Streaming protocols
NOTE: The metadata information can only be transmitted through the HTTP main port. Metadata is not available through the secondary HTTP port.
HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera first; please refer to Security > User account for details.
Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest. If basic authentication is selected, the password is sent in plain text format and there can be potential risks of being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses. HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If the ports are incorrectly assigned, the following warning messages will be displayed:
To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can be used to access the Network Camera. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.
On the LAN http://192.168.4.160 or http://192.168.4.160:8080
Access name for stream 1 ~ 3: This Network camera supports multiple streams simultaneously. The access name is used to identify different video streams. Users can click Media > Video > Stream settings to set up the video quality of linked streams. For more information about how to set up the video quality, please refer to Stream settings.
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URL command — http://:/<access name for stream 1, 2, 3> For example, when the Access name for stream 2 is set to video1s2.mjpg:
1. Launch Edge or Chrome. 2. Type the above URL command in the address bar. Press
Enter. 3. The JPEG images will be displayed in your web browser.
RTSP Streaming To utilize RTSP streaming authentication, make sure that you have set a password for controlling the access to video stream first. Please refer to Security > User account for details.
104 – User’s Manual
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Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. If basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm, thus providing better protection against unauthorized access. The availability of the RTSP streaming for the three authentication modes is listed below:

VLC

Disable

O

Basic

O

Digest

X

Access name for stream 1 ~ 3: This Network camera supports multiple streams simultaneously. The access

name is used to differentiate the streaming source.

If you want to use an RTSP player to access the Network Camera, you have to set the video mode to H.264 or

H.265 and use the following RTSP URL command to request transmission of the streaming data.

rtsp://:/<access name for stream 1 to 3>

For example, when the access name for stream 1 is set to live1s1.sdp:
1. Launch an RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. 3. Type the above URL command in the text box. 4. The live video will be displayed in your player as shown below.

rtsp://192.168.5.151:554/live1s1.sdp

RTSP port /RTP port for video, audio/ RTCP port for video, audio
RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the
port number is set to 554.
The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By
default, the RTP port for video is set to 5556.
The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the data by monitoring the Internet traffic volume. By default, the RTCP port for video is set to 5557.
The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number. When the RTP port changes, the RTCP port will change accordingly. If the RTP ports are incorrectly assigned, a warning message will be displayed.
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Multicast settings for streams: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for video streams.

Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Therefore, enabling multicast can effectively save Internet bandwith. The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one, and thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change accordingly. If the multicast RTP video ports are incorrectly assigned, a warning message will be displayed.

Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range

a packet can be forwarded.

Initial TTL

Scope

0

Restricted to the same host

1

Restricted to the same subnetwork

32

Restricted to the same site

64

Restricted to the same region

128

Restricted to the same continent

255

Unrestricted in scope

IMPORTANT:
The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local network, you may need to open the associated TCP port on routers and firewall.

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SIP SIP is short for Session Initiation Protocol. If necessary, you can change the default port number, 5060, to one between 1025 and 65535.
Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535. The Network Camera supports two way audio communication so that operators can transmit and receive audio simultaneously. By using the Network Camera’s built-in or external microphone and an external speaker, you can communicate with people around the Network Camera. Note that as JPEG only transmits a series of JPEG images to the client, to enable the two-way audio function, make sure the video mode is set to H.264 on the Media > Video > Stream settings page and the media option is set to “Media > Video > Stream settings” on the Client Settings page. Please refer to Client Settings and Stream settings.
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Network > DDNS
This section explains how to configure the dynamic domain name service for the Network Camera. DDNS is a service that allows your Network Camera, especially when assigned with a dynamic IP address, to have a fixed host and domain name. Express link Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your router. If using DDNS, the user has to manually configure UPnP port forwarding. Express Link is more convenient and easier to set up.
Please follow the steps below to enable Express Link:
1. Make sure that your router supports UPnP port forwarding and it is activated. 2. Check Enable express link. 3. Enter a host name for the network device and click Save. If the host name has been used by
another device, a warning message will show up. If the host name is valid, it will display a message as shown below.
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Manual setup DDNS: Dynamic domain name service
Enable DDNS: Select this option to enable the DDNS setting. Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns. org(Custom), TZO.com, DHS.org, CustomSafe100, dyn-interfree.it. Note that before utilizing this function, please apply for a dynamic domain account first. Safe100.net
1. In the DDNS column, select Safe100.net from the drop-down list. Click I accept after reviewing the terms of the Service Agreement.
2. In the Register column, fill in the Host name (xxxx.safe100.net), Email, Key, and Confirm Key, and click Register. After a host name has been successfully created, a success message will be displayed in the DDNS Registration Result column.
[Register] Successfully Your account information has been mailed to registered e-mail address
3. Click Copy and all the registered information will automatically be uploaded to the corresponding
fields in the DDNS column at the top of the page as seen in the picture.
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[Register] Successfully Your account information has been mailed to registered e-mail address
4. Select Enable DDNS and click Save to enable the setting.
CustomSafe100 VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.
1. In the DDNS column, select CustomSafe100 from the drop-down list. 2. In the Register column, fill in the Host name, Email, Key, and Confirm Key; then click Register.
After a host name has been successfully created, you will see a success message in the DDNS Registration Result column. 3. Click Copy and all for the registered information will be uploaded to the corresponding fields in
the DDNS column.
4. Select Enable DDNS and click Save to enable the setting.
Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your account information will be sent to your email address.
Refer to the following links to apply for a dynamic domain account when selecting other DDNS providers:
Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/
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Network > QoS (Quality of Service)
Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc. The following are the main benefits of a QoS-aware network: The ability to prioritize traffic and guarantee a certain level of performance to the data flow. The ability to control the amount of bandwidth each application may use, and thus provide higher
reliability and stability on the network.
Requirements for QoS To utilize QoS in a network environment, the following requirements must be met: All network switches and routers in the network must include support for QoS. The network video devices used in the network must be QoS-enabled.
QoS models
CoS (the VLAN 802.1p model) IEEE802.1p defines a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from 0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different queuing disciplines to forward the packets. Below is the setting column for CoS. Enter the VLAN ID of your switch (0~4095) and choose the priority for each application (0~7).
If you assign Video the highest level, the switch will handle video packets first.
NOTE:
A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect. The

References

• adomain.net
• My Dyn Account
• Web Page Under Construction
• IBM - United States
• My Dyn Account
• Software - GNU Project - Free Software Foundation
• IBM - United States
• IBM - United States
• tildesoft.com/files/BonjourBrowser.dmg
• VIVOTEK
• VIVOTEK
• ‎Discovery - DNS-SD Browser on the App Store

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