RHINO FLOORING RANGE Creations Carpet Tile Instructions

RHINO FLOORING RANGE Creations Carpet Tile

Product Information

Specifications

• Product Name: Creations Carpet Tile
• Warranty: 15 years commercial warranty

Product Usage Instructions

Installation

1. Ensure the subfloor is clean, dry, and level before installation.
2. Start by laying out the carpet tiles in the desired pattern to plan the layout.
3. Begin installing from one corner of the room, working across in rows.
4. Use adhesive or double-sided tape to secure the carpet tiles in place.
5. Trim the tiles as needed to fit along walls or edges.

Maintenance

1. Vacuum the carpet tiles regularly to remove dust and debris.
2. Treat spills and stains promptly with a carpet cleaner or mild detergent.
3. Use carpet protectors under furniture legs to prevent indentations.
4. Professional cleaning may be required periodically for deep cleaning.

Replacement
If any carpet tile is damaged beyond repair, carefully remove it and replace it with a new tile following the installation instructions.

FAQ

• What is covered under the warranty?
  The warranty covers performance issues and defects in the carpet tiles for 15 years from the date of purchase.

• How do I make a warranty claim?
  Contact the authorized dealer where you purchased the carpet tiles and provide details of the issue along with a copy of your invoice.

• What is excluded from the warranty claims?
  Issues arising from improper installation, maintenance, or use are excluded from warranty claims.

CARPET TILE 15 YEAR COMMERCIAL WARRANTY:

• Rhino Flooring Range warrants that from the time of installation, our Carpet Tiles will lose no more than 10% of pile weight and will maintain a serviceable surface provided the carpet tiles are installed and maintained accordingly with Rhino Flooring Range’s guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles backing will not delaminate and the tile will remain dimensionally stable.
• We warrant that our Carpet Tiles are resistant to shrinking, stretching, cupping and curling when installed and maintained accordingly with our guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles will resist colour degradation against exposure to light and atmospheric contaminates when maintained accordingly with Rhino Flooring Range’s care and maintenance guide.
• Rhino Flooring Range warrants that our Carpet Tiles will prevent static build up in excess of 3.5 KV. No static shock will be experienced by a person as a result of our Carpet Tiles.

In the event that our Carpet Tiles fail to perform in accordance with the warranty, Rhino Flooring Range will offer to repair, offer an allowance or accordingly offer a credit allowance against the cost of the carpet material in the affected area. This would also be subject to the depreciate scale set out below

• Warranties are extended to the original purchaser of the carpet and are not transferable
• Proof of purchase is required for all claims
• Proof of professional cleaning every 12-18 months is required
• To file a claim under warranty contact your authorized dealer where carpet was purchased in writing.
• Include a detailed description of the issue you are having with the carpet and a copy of your invoice.

EXCLUDED FROM WARRANTY

• Damages through incorrect installation
• Carpet installed outdoors, on stairs, bathrooms, kitchens or in areas subject to other than normal shoe traffic
• Damage caused by pulls, tears, pilling, pets, dyes, burns, pile reversal, watermarking, pooling, shading, inadequate cushion, lack of protection under furniture.
• Damage resulting from negligence, improper use or natural disaster
• Damage to the carpet caused by improper cleaning maintenance and application of improper cleaning agents
• Damage caused by flooding, wetting or the presence of excessive moisture.
• Discoloration effected by atmospheric or chemical influences (ozone effect).
• Normal production differences between the colour of the retail store sample and the colour of the actual carpet. Store samples should be used as a colour reference only as production will vary slightly from batch to batch.
• Any associated costs such as rectification work, removal of fixtures or furniture, painting, accommodation, loss of time and incidental costs.

WEB rhinoflooringrange.com.au
EMAIL sales@rhinoflooringrange.com.au

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