PetSafe DIYC-5 GPS Plus Tracking Dog Fence Collar User Guide
- August 22, 2024
- PetSafe
Table of Contents
PetSafe DIYC-5 GPS Plus Tracking Dog Fence Collar
What In The Box
Dog Fence Collar
What you need
To set up the fence, fit the collar, and train your dog, you will need:
- Wireless router (2.4 GHz)
- High-speed internet connection
- Smartphone
- Scissors
- Non-metallic collar and leash
If you want to wall-mount the charging base, you will also need:
- Masking tape
- Level
- Drill
- Phillips screwdriver
Important:
- We do not recommend the fence system for dogs with a history of aggressive behavior.
- The collar may be too large for dogs under 10 pounds.
We’ll keep your dog safe wherever adventure leads you.
How it works
The Guardian® GPS + Tracking Dog Fence Collar uses GPS technology to keep your dog within a boundary you design. The system consists of three main parts: the My PetSafe® app, the charging base and the tracking collar.
To set up the system, you will download the My PetSafe® app on your phone and then follow the steps in the app to connect the charging base to your home’s Wi‑Fi network, set up and activate the collar, and create a custom boundary by placing up to 32 digital fence posts on a map. As part of this process, you will be prompted to select a subscription plan (required).
The boundary will be saved to the collar. Your dog will wear the collar, and once trained, will be allowed to roam freely inside the boundary or pet area. If your dog tries to leave the pet area, the collar will vibrate and sound a warning tone and then deliver a safe static correction through contact points touching your dog’s neck. The static correction is designed to get your dog’s attention and prompt him to return to the pet area.
The system allows you to save up to 20 custom boundaries and switch between them as needed. You can also turn off the boundaries and use the collar as a tracking device only.
Important: Remember to take the collar off your dog any time you take him out of the pet area or transition between boundaries.
If your dog escapes the pet area, the app will notify you and then provide real-time tracking data so you can see where your pet is and take steps to bring him home safely.
CAUTION: App notifications are dependent on cellular connections. Should signals be intermittent or interrupted for any reason, or if your own phone service is not functional for any reason, you will not receive desired notices from the system in a timely manner or at all. Therefore, you should not rely upon phone notifications alone for the safe containment of your pet.
Fence planning tips
Keep the following guidelines in mind as you plan your boundaries:
- If your dog is allowed in the house or garage, the boundary must surround the house or garage.
- Digital fence posts must be placed at least 25 feet per story away from any structure. For example, to create a boundary that encloses a one-story detached garage and a two-story house, you would need to place digital fence posts at least 25 feet away from the garage and at least 50 feet away from the house. For reference, 25 feet is a little less than two car lengths, or the length of a standard parking space.
- To ensure your pet’s safety, place all digital fence posts at least 25 feet away from from any roads or other dangerous areas.
- Opposing lines of digital fence posts must be at least 35 feet away from one another, to avoid creating areas too narrow for your dog to pass through without being corrected.
- If a physical fence exists along the desired boundary, place the digital fence posts at least 10 feet outside of the physical fence. This allows your dog the most usable area inside the physical fence.
- Whenever possible, place digital fence posts in areas with a clear view of the sky. This allows the collar to receive GPS data more quickly.
Download And Set Up
Download the app and set up your fence
- Scan the QR code above to download the My PetSafe® app.
- Open the app and follow the on-screen prompts to create an account and sign into the app. You will need a valid email address.
- Once you are signed into the app, tap Add Product and then follow the on-screen prompts to select your product, connect your charging base and collar, and then set up and test your first boundary.
Fit the collar
After you have set up and tested your fence using the app, fit the collar to your dog. With your dog standing comfortably, place the collar high on his neck, just behind his ears. The LED should point up, and the collar’s antenna should be centered at the back of your pet’s neck.
Make sure the contact points are touching your dog’s skin. If your dog has long or thick hair, you may need to trim (not shave) the hair around the contact points. If your dog is very short-haired or hairless, you may want to replace the long contact points that came on the collar with the short contact points provided (you can use the provided test light tool as a contact point wrench).
Important: Check the tightness of the collar by inserting one finger
between the end of a contact point and your dog’s skin. The fit should be snug
but not constricting. The antenna may pull away from your dog’s neck a little
bit even when the collar is fit correctly.
Once you are satisfied with the fit of the collar, remove it from your dog and
trim the excess strap, making sure to allow room for growth or a thicker
winter coat.
Important
- Avoid leaving the collar on your dog for more than 12 hours a day, and never attach a leash or ID tag to it — use a separate collar for that.
- Please read the customer care guide for more important safety information about how to fit and use the collar.
Train your pet
- Remove the collar from your dog. With the collar turned on and connected via Bluetooth, open your dog’s pet profile in the app and choose the desired correction level: tone and vibration only or static correction levels 1 through 10. Take care to choose the best correction level for your dog’s temperament.
- Follow the steps in the provided training guide to train your dog to understand and respect the boundary. Your dog should be old enough to recognize basic obedience commands such as “sit” and “stay” (approximately 6 months or older).
- Whether your pet loves rolling on his back in the grass or playing a game of fetch, the Guardian® GPS + Tracking Dog Fence Collar will help keep him safe while he enjoys the great outdoors.
Get to know your system
Collar
Charging base
Plugging in the charging base
To plug in the charging base:
- Connect the USB power cable to the USB-C port on the back/bottom of the charging base.
- Connect the other end of the USB power cable to the provided wall adaptor. Using a wall adaptor other than the one provided may cause the collar to charge more slowly.
- Plug the wall adaptor into a standard electrical outlet indoors.
Charging the collar
To charge the collar:
- Place the collar on the charging base, making sure the charging points on the collar (below the power button) match up with the charging port on the base.
- Gently push the collar into the charging base until the clips snap into place around the collar.
- The collar will beep low to high when placed correctly on the charging base. The collar LED will slowly blink blue while the collar is charging and will glow solid blue when charging is complete (within 2-4 hours).
- Important: The charging base will apply any firmware updates to the collar while it is charging. The collar LED will slowly pulse white if an update is in progress; do not remove the collar from the charging base until the update is complete.
- When the collar is fully charged, press the collar removal button/ LED on the charging base to release the collar from the clips. The collar will beep high to low when you remove it from the charging base. Each charge can last up to 24 hours depending on frequency of use.
Turning the collar on and off
- To turn the collar on, press and hold the power button for 1 second. The collar will beep low to high and the collar LED will flash blue one time to indicate the collar is turned on.
- To turn the collar off, press and hold the power button for 3 seconds. The collar will beep high to low and the collar LED will flash red one time and then turn off.
Understanding the collar LED
During use, the LED on the collar provides information about the collar’s current battery charge and connection status, as well as any warnings or corrections being issued to your dog:
LED color
Blue, slow blinking (every 4 seconds)
| Meaning
The battery has sufficient charge.
---|---
Yellow, fast blinking (with tone)| Your dog is receiving a warning tone.
Yellow, slow blinking (every 4 seconds)| The battery is low (less than 25%
charged).
Red, fast blinking| Your dog is receiving a static correction (up to 15-second
duration).
Red, slow blinking (every 4 seconds)| The battery is critically low (less than
10% charged); charge immediately.
Red, solid (no tone)| Over-correction protection has been activated and the
collar is locked for 10 seconds.
Red, solid (with continuous tone)| An error has been detected and the boundary
is off. To mute the tone, press the power button. The LED will continue
glowing red until the error is resolved.
White, fast blinking| The collar is not receiving an LTE signal.
White, slow blinking| The collar is not receiving GPS data.
Understanding the charging base LED
The LED on the charging base provides information about the charging base’s connection and update status, as well as any system errors.
| LED color | Meaning |
|---|---|
| Red, solid | An error has been detected. |
| White, slow pulse (every 2 seconds) | The charging base is receiving a firmware |
update.
Mounting the charging base to a wall
If desired, you can use the provided mounting hardware and the mounting
template at the end of this guide to mount the charging base to a wall.
Use both screws and anchors for installation in drywall; otherwise use screws
only. Leave the screw heads protruding from the wall about 3/16 in (4 mm).
Once the screws are in place, fit the holes on the back of the charging base
onto the screws and then press the charging base down firmly to secure it.
Resetting the collar
Use the power button on the collar to reset it if needed. There are two types of reset:
Resetting the charging base
Use the reset button on the back/bottom of the charging base to reset it if needed. There are two types of reset:
FAQ
- Q: What should I do if my dog escapes the pet area?
- A: The app will notify you for real-time tracking. Follow the location data to bring your pet safely back home.
Warranty
- 1-Year Limited Warranty
More Information
We’re here to help!
- For questions or additional tips: support.petsafe.com
Model: PIF00-17804 | 400-2596
©2024 Radio Systems Corporation
For important safety instructions, please see the customer care guide.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>