NEFF T68YYY4C0 Induction Hob User Manual

: June 1, 2024
: Neff

NEFF T68YYY4C0 Induction Hob

NEFF-T68YYY4C0-Induction-Hob-image

Specifications

Model: T68..Y4..
Power Source: Electric
Safety Features: Overheat Protection, Child Lock
Material: Stainless Steel
Control Panel: Touch Controls

Product Usage Instructions

Safety Guidelines Always follow these safety guidelines to prevent accidents or injuries:

Do not leave hot oil or fat unattended on the hob.
Avoid touching hot surfaces during and after use.
Keep children away from the appliance while in operation.

Cleaning and Maintenance After each use, allow the appliance to cool down before cleaning. Use a soft cloth and mild detergent to clean the surface.
Avoid using abrasive cleaners that can damage the hob.

Cookware Recommendations Use only heat-resistant cookware on the induction hob. Do not place metal objects on the hob surface as they can become hot quickly and cause burns.

Operating Instructions

Turn on the hob using the touch controls.
Select the desired cooking zone and adjust the temperature accordingly.
Place the cookware on the designated heating area.
Monitor the cooking process to prevent any accidents.
After cooking, turn off the hob and allow it to cool before cleaning.

FAQs

Q: Can I use any type of cookware on this induction hob?

A: It is recommended to use heat-resistant cookware suitable for induction cooking to ensure optimal performance and safety.
Q: How do I clean the induction hob? A: Allow the hob to cool down, then wipe it with a damp cloth and mild detergent. Avoid abrasive cleaners that can damage the surface. Q: What should I do if there is a power cord issue?
A: In case of any power cord problems, contact trained specialist staff for repairs and use genuine spare parts to ensure safety and proper functioning of the appliance.

“`

Induction hob Information for Use T68..Y4..

Safety

Observe the following safety instructions. 1.1General information ¡ Read this instruction manual carefully. ¡ Keep the instructions, the appliance and
the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under the warranty. The appliance can only be used safely if it is correctly installed according to the safety instructions. The installer is responsible for ensuring that the appliance works perfectly at its installation location. Only use this appliance: ¡ To prepare meals and drinks. ¡ Under supervision. Never leave the appliance unattended when cooking for short periods. ¡ in private households and in enclosed spaces in a domestic environment. ¡ up to an altitude of max. 4000 m above sea level. Do not use the appliance: ¡ With an external timer or a separate remote control. This does not apply if operation with appliances included in EN 50615 is switched off. If you wear an active implantable medical device (e.g. a pacemaker or defibrillator), check with your doctor that it complies with Council Directive 90/385/EEC of 20th June

1 Available depending on software version. Further information on availability can be found on the website. 2

1990, EN 45502-2-1 and EN 45502-2-2, and that it has been chosen, implanted and programmed in accordance with VDE-AR-E 2750-10. If these conditions are satisfied, and if, in addition, non-metal cooking utensils and cookware with non-metal handles are used, it is safe to use this induction hob as intended. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable. 1.4Safe use
WARNING Risk of fire! Leaving fat or oil cooking on an unattended hob can be dangerous and may lead to fires. Never leave hot oil or fat unattended. Never attempt to extinguish a fire using wa-
ter; instead, switch off the appliance and then cover with a lid or a fire blanket. The cooking surface becomes very hot. Never place flammable objects on the cooking surface or in its immediate vicinity. Never place objects on the cooking surface. The appliance will become hot. Do not keep combustible objects or aerosol cans in drawers directly underneath the hob. Hob covers can cause accidents, for example due to overheating, catching fire or materials shattering. Do not use hob covers. After every use, switch off the hob using the main switch. Do not wait until the hob turns off automatically as there are no longer any pots and pans on it.

Safetyen
Food may catch fire. The cooking process must be monitored. A
short process must be monitored continuously.
WARNING Risk of burns! The appliance and its parts that can be touched become hot during use, particularly the hob surround, if fitted. Caution should be exercised here in order
to avoid touching heating elements. Young children under 8 years of age must
be kept away from the appliance. Hob protective grilles may cause accidents. Never use hob protective grilles. The appliance becomes hot during operation. Allow the appliance to cool down before
cleaning. Metal objects on the hob quickly become very hot. Never place metal objects (such as knives,
forks, spoons and lids) on the hob. WARNING Risk of electric shock!
Improper repairs are dangerous. Repairs to the appliance should only be
carried out by trained specialist staff. Only use genuine spare parts when repair-
ing the appliance. If the power cord or the appliance power
cable of this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service. If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. If the surface is cracked, you must switch off the appliance in order to prevent a possible electrical shock. To do this, switch off the appliance via the fuse in the fuse box rather than at the main switch. Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. If the appliance or the power cable is damaged, immediately switch off the fuse in the fuse box. Call customer services. Page 24 An ingress of moisture can cause an electric shock. Do not use steam- or high-pressure cleaners to clean the appliance.
3

Avoiding material damage

The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance. Never bring electrical appliance cables into
contact with hot parts of the appliance. If metallic objects come into contact with the fan that is located on the underside of the hob, this may cause an electric shock. Do not store long, pointed metallic objects
in the drawers below the hob. WARNING Risk of injury!
Saucepans may suddenly jump due to liquid between the saucepan base and the hotplate. Always keep hotplates and saucepan
bases dry. Never use icy-cold cookware that has been
in the freezer. When cooking in a bain marie, the hob and cooking container could shatter due to overheating. The cooking container in the bain marie
must not directly touch the bottom of the water-filled pot. Only use heat- resistant cookware. An appliance with a cracked or broken surface can cause cuts. Do not use the appliance if it has a cracked or broken surface.

Children and adults can be injured by the falling rotary knob. Remove the rotary knob before cleaning. Only place the rotary knob in the position
specified on the control panel. Do not let children play with rotary knob.
WARNING Danger: Magnetism!
Caution: Magnetism
Caution for people with pacemakers Permanent magnets are used in the control panel or in the rotary knob. They may affect electronic implants, e.g. heart pacemakers or insulin pumps. Persons with electronic implants must
stand at least 10 cm away from the control panel and the magnetic rotary knob. Never put the rotary knob in clothing pockets.
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from chil-
dren. Do not let children play with packaging ma-
terial. Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.

2 Avoiding material damage Avodinigmateairdlamage

This is where you can find the most common causes of damage and tips on how to avoid them.

Damage Stains Stains, blisters
Stains, blisters or fractures in the glass
Stains, discolouration

Cause Unsupervised cooking process. Spilled food, especially food with a high sugar content. Defective cookware, cookware with melted enamel or cookware with copper or aluminium base. Unsuitable cleaning methods.

Blisters or fractures in Knocks or falling cookware, cooking ac-

the glass

cessories or other hard or pointed objects.

Measure Monitor the cooking process. Remove immediately with a glass scraper.
Use suitable cookware that is in a good condition.
Only use cleaning agents that are suitable for glass ceramic, and only clean the hob when it is cold. When cooking, do not hit the glass or let objects fall onto the hob.

4

Environmental protection and saving energyen

Damage Scratches, discolouration Scratches

Cause Rough cookware bases or moving the cookware on the hob. Salt, sugar or sand.

Scratches

Material residue between the hob and the rotary knob.

Damage to the appli- Cooking with frozen cookware. ance

Damage to the cook- Cooking without contents. ware or the appliance

Glass damage

Melted material on the hot cooking zone or hot pot lid on the glass.

Overheating

Hot cookware on the control panel or on the frame.

Measure Check the cookware. Lift the cookware when moving it. Do not use the hob as a work surface or storage space. Keep the rotary knob contact area clean.
Never use frozen cookware.
Never place or heat empty cookware on a hot cooking zone. Do not place greaseproof paper or aluminium foil nor plastic containers or pot lids on the hob. Never place hot cookware on these areas.

ATTENTION! A fan is located on the underside of this hob. If a drawer is located on the underside of the hob,
do not store any small or pointed objects, paper or tea towels in it. These objects may be sucked in and damage the fan or impair the cooling. There must be a clearance of at least 2 cm between the contents of the drawer and the fan entry point.

Environmental protection and saving energy

Envrionmenatlproetcoitnandsavnigenergy

3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by type and dispose
of them separately.
3.2Saving energy
If you follow these instructions, your appliance will use less energy. Select the cooking zone to match the size of your pan. Centre the cookware on the hob. Use cookware whose base diameter is the same diameter as the hotplate. Tip: Cookware manufacturers often give the upper diameter of the saucepan. It is often larger than the base diameter. ¡ Unsuitable cookware or incompletely covered cook-
ing zones consume a lot of energy. Cover saucepans with suitable lids. ¡ Cooking without a lid consumes considerably more
energy.

Lift lids as infrequently as possible. ¡ When you lift the lid, a lot of energy escapes.
Use a glass lid. ¡ You can see into the pan through a glass lid
without having to lift it. Use pots and pans with flat bases. ¡ Uneven bases increase energy consumption.
Use cookware that is suitable for the quantity of food. ¡ Large items of cookware containing little food need
more energy to heat up. Cook with only a little water. ¡ The more water that is contained in the cookware,
the more energy is required to heat it up. Turn down to a lower power level early on. ¡ If you use an ongoing power level that is too high,
you will waste energy. Product Information according (EU) 66/2014 can be found on the attached appliance pass and online on the product page for your appliance.

Suitable cookware

Suatiblecookware
Cookware that is suitable for induction cooking must have a ferromagnetic base, i.e. it must be attracted by a magnet. The base must also match the size of the

cooking zone. If cookware is not detected on a cooking zone, place this on the cooking zone with the next smallest diameter.

5

enSuitable cookware

4.1Size and characteristics of the cookware
To be able correctly detect the cookware, you must take the size and the material of the cookware into consideration. All cookware bases must be perfectly flat and smooth.

Use Cookware test to check whether the cookware is suitable. Refer to “Cookware test”, Page 18 for more details.

Cookware Recommended cookware Suitable
Not suitable

Materials Stainless steel cookware in a sandwich design that distributes the heat well. Ferromagnetic cookware made of enamelled steel, cast iron or special induction cookware made of stainless steel. The base is not fully ferromagnetic.
Cookware bases that contain aluminium.
Cookware made from normal thin steel, glass, clay, copper or aluminium.

Properties This cookware distributes the heat evenly, heats up quickly, and ensures that it can be detected easily. This cookware distributes the heat evenly, heats up quickly, and ensures that it can be detected.
If the ferromagnetic area is smaller than the base of the cookware, only the area that is ferromagnetic heats up. As a result, the heat is not distributed evenly. These cookware bases reduce the ferromagnetic area, which means that less power is emitted to the cookware. This cookware may not be sufficiently detected or may not be detected at all, and therefore does not heat sufficiently.

Notes ¡ Do not use adapter plates between the hob and the
cookware. ¡ Do not heat up empty cookware and do not use
cookware with a thin base, as this may become very hot.

6

Familiarising yourself with your appliance

5 Familiarising yourself with your appliance Famliarsinigyourselfwhtiyourapplaince

5.1Control panel

Individual details, such as colour and shape, may differ from the figure.

C

A

B

Letters

Designation Main switch Twist Pad® Cooking zone

Note: Always keep the control panel clean and dry. Tip: Do not place any cookware near the displays or buttons. The electronics may overheat.

Control element Twist Pad® You can use this magnetic knob to operate the hob with a simple rotary movement. The indicator lights around the rotary knob indicate the status of the selection.

Touch buttons When you switch on the hob, the symbols for the controls available at this time light up.

Sensor

Function Main switch Automatic linking/separating of cooking zones Frying Sensor Timer functions / Childproof lock Favourite button Connectivity

Indicators/symbols

Display –

Meaning Switch-off timer Frying Sensor Power levels Extended FlexZone Childproof lock

Buttons in connection with Home Connect As soon as the connection to Home Connect has been established, the following buttons are available:

Sensor

Function Accept settings from another appliance Hob-based hood control Hood lighting

If lights up, search for further information in the Home Connect app.

The buttons for the various functions light up white when the functions are available. If you select the buttons or make changes, the buttons light up red.

7

enControl element Twist Pad®

5.2Distribution of the cooking zones
The specified power has been measured with the standard pots which are described in IEC/EN 60335-2-6. The power may vary depending on the size of the cookware or cookware material.

A

Area

Highest power level Power level 9 PowerBoost Power level 9 PowerBoost Power level 9 PowerBoost

2200 W 3700 W 3300 W 3700 W 2600 W 3700 W

Area

Highest power level Power level 9 PowerBoost

3300 W 3700 W

5.3Cooking zone

Before you start cooking, check whether the size of the cookware fits the cooking zone that you want to use for cooking:

Area

Cooking zone type Single-circuit cooking zone Flex Zone “FlexZone”, Page 11 Extended FlexZone “Extended FlexZone”, Page 12

5.4Residual heat indicator

The hob has a residual heat indicator for each cooking zone. Do not touch the cooking zone if the residual heat indicator is lit.

Display

Meaning The cooking zone is hot. The cooking zone is warm.

Control element Twist Pad

® ContorelelmentTwsiPtad®
You can use this magnetic knob to select cooking zones, power levels and other hob settings. The knob can be positioned in the central area of the control panel where it sticks. In addition, the knob can be removed at any time. It consists of two parts, which can be easily removed. If it is removed from a metal surface, the bottom part may remain fixed to this surface. Put both parts back together again to use it.

6.1Positioning and operating Twist Pad®
1. Use to switch on the hob. 2. Place the knob in the central area of the control
panel at the point marked with on the glass. 3. To switch on a cooking zone, push the rotary knob
at the level of the required cooking zone. 4. Turn the knob and select a power level.
8

6.2Instructions for use
A strong magnet is located inside the rotary knob. You should therefore note the following: ¡ Keep the rotary knob away from magnetic data car-
riers such as credit cards and cards with magnetic strips. This may damage the data carrier. The magnet may also cause faults on televisions and screens. ¡ Metal particles stuck to the bottom may scratch the surface of the hob. Always keep the rotary knob clean. Soiling may impair its function. See “Cleaning the knob”. Page 22

Before using for the first timeen

6.3Removing Twist Pad®
You can remove the rotary knob from the cooking zone during the cooking process. If you remove the rotary knob, the Pause function is switched on for 10 minutes. Page 16 If you do not reset the rotary knob to its position before this time elapses, the hob switches off.
WARNING Risk of fire! If you place a metal object on the area of the rotary knob during these 10 minutes, the cooking zone may continue to heat up. Always switch off the cooking zone at the main
switch.

6.4Operation without rotary knob Twist Pad®
If you lose the rotary knob, or in other situations, you can operate the hob without the TwistPad®. Proceed as follows: 1. Use to switch on the hob. 2. Within the next 5 seconds, press and hold and
at the same time for 4 seconds. A warning tone sounds and lights up. 3. Press repeatedly until the display for the required hob lights up. 4. Then set the required power level using or . a The cooking zone is switched on and heats up. Notes ¡ In this mode, only the basic function for the hotplate is available. ¡ You can always position the rotary knob in the programming zone again.

Before using for the first time

Observe the following recommendations.
7.1Initial cleaning
Remove any leftover packaging from the hob surface and wipe the surface with a damp cloth. You can find a list of recommended detergents on the official website www.neff-international.com. More information on care and cleaning. Page 21
7.2Cooking with induction
In comparison to conventional hobs, induction technology brings with it a series of changes and has a number of benefits such as time savings when cooking and frying, energy savings as well as greater ease of cleaning and care. It also offers improved heat control as the heat is generated directly in the cookware.

7.3Cookware
You can find a list of recommended cookware on the official website www.neff- international.com. Further information on suitable cookware. Page 5
7.4Setting Home Connect
When you first switch on the appliance, you will be prompted to set your home network. lights up for a few seconds on the display panel. To begin the connection to Home Connect, touch and proceed in accordance with the information in the section “Home Connect “, Page 18. To end the setting, switch off the hob. You can also adjust the Home Connect setting at a different time.

8 Software update Sowftareupdaet
If the appliance is connected to Home Connect, some functions may be available with a software update.

More information on the availability of additional functions can be found on the website www.neff-international.com

Basic operation

Bascioperaoitn
9.1Switching on the hob
Press . The symbols for the cooking zones and the currently available functions light up.
a The hob is ready to use.
ReStart If you switch the appliance on within four seconds of
switching it off, the hob operates with the settings that were previously set.

9.2Switching the hob off
Touch until the displays go out. a All cooking zones are switched off. Note: If all of the cooking zones are switched off for longer than 59 seconds, the hob is automatically switched off.

9

enBasic operation
9.3Setting the power level in the cooking zones
The cooking zone has 17 power levels, which are displayed from to with intermediate values. Select the best power level for the food and the planned cooking process. 1. Select the cooking zone by pressing the rotary knob
next to the mark for the required cooking zone. a lights up brighter. 2. Turn the rotary knob to select the required power
level. a The power level has been set. Note: If no cookware is placed on the cooking zone or the pot is not suitable, the selected power level flashes. After a certain period of time, the cooking zone switches itself off.

QuickStart If you set one or more items of cookware on any
cooking zone before switching on the appliance, the hob detects this and automatically selects the cooking zone for one of the items of cookware. Then select the power level in the next 59 seconds, or the hob will switch off.
Changing the power level and switching off the cooking zone 1. Select the cooking zone. 2. Use the rotary knob to change the power level or
set it to 0. a The cooking zone’s power level is changed or the
cooking zone is switched off.

9.4Cooking tips

¡ When heating up puree, cream soups or thick sauces, stir occasionally.
¡ To preheat, set the power level 8-9. ¡ When cooking with the lid on, reduce the power
level as soon as you see steam escaping. The cooking result is not affected by the steam escaping. ¡ After cooking, place a lid on the cookware until you serve the dish. ¡ To cook with the pressure cooker, observe the manufacturer’s instructions. ¡ Do not cook food for too long, otherwise nutrients will be lost. The kitchen timer enables you to set the optimal cooking time. ¡ Ensure that the oil does not smoke. ¡ To brown the food, fry it in small portions, one after the other. ¡ Some items of cookware may reach high temperatures while the food is cooking. You should therefore use oven gloves. ¡ You can find recommendations for energy-efficient cooking under “Saving energy”, Page 5

Cooking recommendations

The table shows which power level ( ) is suitable for

which food. The cooking time (

) may vary de-

pending on the type, weight, thickness and quality of

the food.

Melting Chocolate, cooking chocolate Butter, honey, gelatine Heating and keeping warm Stew, e.g. lentil stew Milk1 Boiled sausages1 Defrosting and heating Spinach, frozen 1 Without lid 2 Preheat to power level 8 – 8.5

1 – 1.5 1 – 2
1.5 – 2 1.5 – 2.5 3 – 4
3 – 4

–
–
15 – 25

Goulash, frozen Poaching, simmering Potato dumplings 1 Fish 1 White sauces, e.g. Béchamel sauce Whisked sauces, e.g. Béarnaise sauce, Hollandaise sauce Boiling, steaming, braising Rice, with double the volume of water Rice pudding 2 Potatoes boiled in their skin Boiled potatoes Pasta 1 Stew

3 – 4
4.5 – 5.5 4 – 5 1 – 2
3 – 4
2.5 – 3.5
2 – 3 4.5 – 5.5 4.5 – 5.5 6 – 7 3.5 – 4.5

Soups Vegetables Vegetables, frozen Stew in a pressure cooker Braising Rolled roasting joint Pot roast Goulash 2 Braising/frying with a small amount of fat 1 Escalope, plain or breaded Escalope, frozen Chops, plain or breaded Steak (3 cm thick) Poultry breast, 2 cm thick 1 Without lid 2 Preheat to power level 8 – 8.5

3.5 – 4.5 2.5 – 3.5 3.5 – 4.5 4.5 – 5.5
4 – 5 4 – 5 3 – 4
6 – 7 6 – 7 6 – 7 7 – 8 5 – 6

35 – 55
20 – 30 10 – 15 3 – 6
8 – 12
15 – 30
30 – 40 25 – 35 15 – 30 6 – 10 120 180 15 – 60 10 – 20 7 – 20 –
50 – 65 60 – 100 50 – 60
6 – 10 6 – 12 8 – 12 8 – 12 10 – 20

10

Favourite buttonen

Poultry breast, frozen

5 – 6

Rissoles (3 cm thick)

4.5 – 5.5

Hamburgers (2 cm thick)

6 – 7

Fish and fish fillet, plain

5 – 6

Fish and fish fillet, breaded

6 – 7

Fish, breaded and frozen, e.g. 6 – 7 fish fingers

Prawns and scampi

7 – 8

Sautéing fresh vegetables and 7 – 8 mushrooms

Stir-fry, vegetables, meat cut in 7 – 8 strips Asian-style

Frozen dishes, e.g. stir-fries

6 – 7

Pancakes, cooked one after the 6.5 – 7.5 other

1 Without lid 2 Preheat to power level 8 – 8.5

10 – 30 20 – 30 10 – 20 8 – 20 8 – 20 8 – 15
4 – 10 10 – 20
15 – 20
6 – 10 –

Favourite button

Favouertibuotn
You can use the function to select two functions or cooking settings to make them quickly accessible on
.
10.1Assigning Favourite button functions
Requirement: Connect the appliance to Home Connect. Home Connect Page 18

11 FlexZone FlexZone
The flexible cooking zone allows you to position cookware of any shape or size any way you like. It consists of four inductors that work independently of each other. When the flexible cooking zone is in use, only the area that is covered by cookware is activated.
11.1Positioning the cookware
The flexible cooking zone can be configured in two ways, depending on which cookware is used. In order to guarantee good thermal detection and heat distribution, we recommend positioning the cookware in the centre, as shown in the figures. As a connected cooking zone Recommended for cooking with just one item of cookware.

Omelette (cooked one after the other) Fried eggs in oil Deep-frying, 150200 g per portion in 12 l oil, deep-fat fried in portions1 Frozen products, e.g. chips, chicken nuggets Croquettes, frozen Meat, e.g. chicken portions Fish, breaded or battered Vegetables, mushrooms, breaded, beer-battered or tempura Small baked items, e.g. doughnuts, battered fruit 1 Without lid 2 Preheat to power level 8 – 8.5

3.5 – 4.5 5 – 6
8 – 9 7 – 8 6 – 7 6 – 7 6 – 7
4 – 5

3 – 10 3 – 6
–
–

1. To assign functions, open the Home Connect app and follow the instructions.
2. As soon as you have assigned the functions, you can use them:
a Function 1: Press briefly. a Function 2: Press and hold .
Note: If you have not assigned any functions, switches off once the hob is switched on.

¡ Position the cookware depending on the size:

¡ Recommended oblong cookware :

As two separate cooking zones Recommended for cooking with two items of cookware.
11

enExtended FlexZone You can use the front and rear zone independently of one another, and set a separate power level for each zone.
Caution Do not place cookware in the middle between the right and left zones. The cooking zones are not activated correctly and you do not achieve a good cooking result.

11.2Switching on FlexZone
1. Place the cookware on the cooking zone. 2. The appliance detects the cookware and selects the
cooking zone. a The cooking zones split or connect automatically
depending on the size and position of the cookware. a Once the flexible zone is connected, lights up red. Notes ¡ By touching , you can manually change the settings for the cooking zone. ¡ If you move or lift the cookware from an active connected cooking zone, an automatic search starts. Each item of cookware that is found within the cooking zone during this search is heated at the previously selected power level.

Extended FlexZone

ExtendedFelxZone
With the extended cooking zone, you can cook with larger cookware or position long cookware sideways on. The extension always switches on in conjunction with one of the two flexible cooking zones. You cannot switch the extension on separately.
12.1Position the cookware according to weight and size
Position the cookware in the middle over the rear part of the flexible cooking zone and its extension. Depending on the size of the cookware and the covered cooking surface, you can switch on the flexible cooking zone as two separate cooking zones or as one connected cooking zone:

12.2Activating Extended FlexZone

1. Place the cookware on the cooking zone so that it covers the flexible cooking zone.
2. The appliance detects the cookware and selects the cooking zone.
3. Select the required power level.

a

for the extended flexible cooking zone lights

up.

a The function is switched on.

Note: If the display does not light up, lift the cookware and place it back on the cooking zone.

12.3Deactivating Extended FlexZone
Select the cooking zone and set it to . a The function is deactivated.

13 Time-setting options Tmie-setnigoptoins
Your hob has various functions for setting the cooking time: ¡ Switch-off timer
12

¡ Timer

The button is assigned to the Switch-off timer function by default. However, you can also assign one of the above-mentioned functions to the sensor.You can change these settings via the Home Connect app or in the basic settings Page 17.

13.1Switch-off timer

You can use the function to programme a cooking time in a cooking zone and its automatic switch-off once the set time has elapsed.

Switching on Switch-off timer

1. Select the cooking zone and the power level. 2. Press .

a and

light up.

3. To set the required cooking time, turn the rotary knob within 10 seconds.
4. Touch to confirm.

a Once the cooking time has elapsed, the cooking zone is switched off and a signal sounds.

Notes ¡ When you set a cooking time for a cooking zone in

which the Frying Sensor is activated, the cooking time will not start counting down until the selected temperature level has been reached.

14 PowerBoost PowerBoost
You can use this function to heat up large volumes of water more quickly than with . This function is available for all cooking zones, provided the other cooking zone on the same side is not in use.

14.1Switching on PowerBoost
1. Select the cooking zone.

15 PanBoost PanBoost

1

You can use this function to heat up pans more quickly than with . Do not use the PowerBoost function with frying pans this may damage the coating. You can activate the function via Home Connect or Favourite button.

PowerBoosten

¡ To switch the display between the operating temperature Frying Sensor and the programmed cooking time, press the selected temperature.

Changing or switching off Switch-off timer

1. Select the cooking zone and then touch .

2. Use the rotary knob to change the cooking time or

set it to

to switch off the function.

13.2Timer
You can use the function to activate a timer. This function operates independently of the cooking zones and other settings. It does not automatically switch off the cooking zones.
Switching on Timer Requirement: Assign the function to . 1. Touch . 2. Turn the rotary knob to select the required time. a The time starts to elapse. a A signal tone sounds and the displays flash once
the time has elapsed.
Changing or switching off the Timer 1. Touch . 2. Use the rotary knob to change the time or set it to
to switch off the function.

2. Turn the rotary knob until power level appears. 3. Turn the rotary knob again until lights up. a The function is switched on. Note: You can also switch on this function when cooking with a connected FlexZone.
14.2Switching off PowerBoost
1. Select the cooking zone. 2. Turn the rotary knob and select a different power
level. a goes out. a The function is deactivated. Note: In certain circumstances, the appliance switches this function off to protect the electronic elements inside the hob.

1 Available depending on software version. Further information on availability can be found on the website. 13

enKeep-warm function This function is available for all cooking zones, provided the other cooking zone on the same side is not in use. Otherwise, and flash on the display for the selected cooking zone. then switches on automatically.
15.1Recommended applications
¡ Do not place a lid on the pan. ¡ Never leave pans unattended when they are heating
up. ¡ Only use cold pans. ¡ Use pans with a completely flat base. Do not use
pans with a thin base.

15.2Switching on PanBoost
Requirement: Assign the function to . “Favourite button”, Page 11. 1. Select the cooking zone. 2. Press . 3. lights up. a The function is activated. Note: You can also switch on this function when cooking with a connected FlexZone.
15.3Switching off PanBoost
1. Select the cooking zone. 2. Turn the rotary knob and select a different power
level. a goes out. a The function is deactivated. Note: To avoid high temperatures, this function automatically switches itself off after 30 seconds.

Keep-warm function

Keep-wamrufnctoin

1

You can use this function to melt chocolate or butter, and to keep meals warm. You can activate the function via Home Connect or Favourite button.

16.1Switching on Keep-warm function
Requirement: Assign the function to . “Favourite button”, Page 11. 1. Select the required cooking zone.

2. Press . lights up.
a The function is switched on.
16.2Switching off Keep-warm function
1. Select the cooking zone. 2. Turn the rotary knob and set it to .
goes out. a The function is deactivated.

17 PowerTransfer PoweTrarnsefr
You can use this function to transfer the power level and the programmed cooking time from one cooking zone to another.
17.1PowerTransfer
Requirement: Move the cookware to a cooking zone which is not switched on, which you have not yet preset or on which no other cookware has been previously placed.

1. Move the cookware.
a The cookware is detected. a The previously selected power level and flash al-
ternately on the display for the new cooking zone. 2. In order to implement the settings, use the rotary
knob to select the new cooking zone. a The original cooking zone is set to . a The settings are transferred to the new cooking
zone. Note: If you place a new item of cookware on a different cooking zone before you have confirmed the settings, you can use this function for the new item of cookware.

1 Available depending on software version. Further information on availability can be found on the website. 14

Frying Sensoren

18 Frying Sensor FrynigSensor

This function allows you to melt, prepare sauces, sauté, deep fry or fry while keeping the temperature under control. Instead of constantly adjusting the power level during cooking, select the required target temperature once at the start. The sensors under the glass ceramic measure the temperature of the cookware and keep this constant throughout the entire cooking process. This function is available on all cooking zones marked with this symbol .

Functions Melting Preparing sauces Frying Frying Frying Frying

Temperature 70 – 80 ºC 110 – 120 ºC 140 ºC 160 ºC 180 – 200 ºC 220 ºC

18.1Recommended cookware
Special cookware has been developed for this function, which delivers the best results.
The recommended cookware is available from customer service, specialist retailers or our online shop www.neff-international.com. Note: You can also use other cookware. Depending on the composition of the cookware, the achieved temperature may differ from the selected temperature level.

18.2Switching on the Frying Sensor
1. Place the empty cookware on a cooking zone. 2. Selecting a hotplate 3. Press . a , and the preset temperature light up on the dis-
play for the selected cooking zone. 4. Use the rotary knob to select the required temperat-
ure. a flashes on the control panel until the set temperat-
ure is reached. a The selected temperature and the development of
the temperature reached in the pan flash alternately until the selected temperature has been reached. a The temperature shown on the displays is approximate and may differ from the actual temperature in the frying pan. a Once the temperature has been reached, a signal tone sounds and as well as the temperature symbol stop flashing. 5. Add the frying fat and then the food to the frying pan. Note: If you need to cook with more than 250 ml oil, add the oil and wait a few seconds before you add the food.

18.3Switching off Frying Sensor
Select the cooking zone and touch .

18.4Recommendations for cooking with Frying Sensor

The following table shows the ideal temperature levels

for a selection of dishes. The temperature and the

cooking time

depend on the amount, condition

and quality of the food.

Meat Escalope, plain Escalope, breaded Fillet Chops Cordon bleu, Wiener Schnitzel Steak, rare, 3 cm thick Steak, medium, 3 cm thick Steak, well-done, 3 cm thick T-bone steak, rare, 4.5 cm thick T-bone steak, medium, 4.5 cm thick Poultry breast, 2 cm thick Bacon Minced meat Hamburgers, 1.5 cm thick Meatballs Pre-boiled sausages Chorizo, fresh sausages Skewers Gyros Fish and seafood Fish fillet, plain Fish fillet, breaded Fish, fried, whole Sardines Prawns Squid, cuttlefish Blue mussels, clams, cockles Egg dishes Fried eggs in butter Fried eggs in oil Scrambled eggs Omelette French toast

160-180 180 180-200 160-180 180
220 200
180
200-220
180-200
160
160-180 180-200 160-200
160-180 160-180 160-180
160-180 180-200
180 180 160 180 180 180-200 110-120
140 180-220 140 140 160

4-10 6-10 6-10 10-15 10-15
8-10 6-10
6-12
10-15
20-30
10-20
5-8 6-10 6-15
10-20 8-20 10-20
10-20 6-10
10-20 10-20 10-20 6-12 4-8 6-12 4-8
2-6 2-6 4-9 3-6 4-8

15

enChildproof lock

Crêpes, blini, pancakes, tacos

180-200

Vegetables

Fried potatoes, boiled 180-200 in their skin

Chips

180-200

Potato fritters

200

Onions, garlic, sauteed 140 until clear

Onion rings

180-200

Courgettes, aubergines, 160-180 peppers

Green asparagus, fried 160-180

Mushrooms

180

Vegetables, glazed

120

Vegetables in tempura 180-200 batter

Frozen dishes

Chicken nuggets

180-200

Fish fingers

180

Chips

200-220

Stir-fries

160-180

1-3
6-12
15-25 2-4 4-12
4-12 4-12
10-20 10-15 10-20 5-10
8-12 8-12 4-8 6-10

Childproof lock

Chdliporoolfck
The hob is equipped with a childproof lock. You can use this to prevent children from switching on the hob.
19.1Switching on Childproof lock
Requirement: The hob must be switched off. Touch and hold for 4 seconds. a lights up for approx. 10 seconds. a The hob is locked.

20 Pause Pause
You can use the function to pause and resume active cooking processes for up to 10 minutes without having to change the settings you have selected. You can switch the function on to clean the control panel, for example.
20.1Activating the Pause function
Remove the rotary knob from the control panel. a flashes on the cooking zone displays.

Spring rolls Pasties, croquettes Sauces Tomato sauce Cream sauce Béchamel sauce Cheese sauce Sweet sauces Reducing sauces Melting Chocolate coating Cheese Butter Fondue Miscellaneous Fried cheese Croutons Bread for toasting Dried ready meals Almonds, walnuts, pine nuts, roasted Popcorn

180-200 200-220
120 110-120 110-120 110-120 110-120 110-120
70-80 70-80 70-80 70-80
180-200 160-180 200-220 110-120 180-200
220

8-15 6-8
20-30 10-20 10-20 3-8 10-20 5-10
5-15 3-10 3-5 5-15
5-15 6-10 8-12 5-10 3-15
10-20

19.2Deactivating the childproof lock
1. Switch on the hob. 2. Touch and hold for four seconds. a The lock is released.
19.3Automatic childproof lock
You can also activate the childproof lock automatically every time the hob is switched off. You can find out how to switch the function on and off in the “Basic settings” section Page 17.

a All active cooking processes are stopped. The settings are retained.
a The function is activated.
20.2Deactivating the Pause function
Place the rotary knob back on the control panel. a The function is deactivated. The cooking processes
continue. Note: After approximately 10 minutes, the cooking zone automatically switches off.

16

Individual safety switch-offen

21 Individual safety switch-off nIdvidiualsafeytswctih-of

Activate the safety function if one cooking zone is in operation for an extended period and you do not change any settings. The cooking zone displays and switches itself off. The time depends on the selected power level.

Power level 1.0 – 1.5

Time 10 hours

2.0 – 3.5 4.0 – 5.0 5.5 – 6.5 7.0 – 7.5 8.0 – 9.0

5 hours 4 hours 3 hours 2 hours 1 hour

Press any button to switch on the cooking zone.

22 Basic settings Bascisenitgs
You can configure the basic settings for your appliance to meet your needs.

22.1Overview of the basic settings

Display

Setting Childproof lock “Childproof lock”, Page 16
Audible signals

Volume of the audible signals

Assign one of the time-setting programme

functions to on the control panel.

“Time-setting options”, Page 12

Power limitation

This enables you to limit the total power of

the hob, if required, due to the circum-

stances of your electrical installation. Ob-

serve the regulations of the local electricity

suppliers. The available settings depend on

the maximum power of the hob. You can find

more information on the rating plate. If the

function is switched on and the hob has

reached the set power limit, the required and

permitted power level flashes and you can-

not select a higher power level.

Demo mode

Demonstration mode for the hob: When you

switch on the hob, lights up for a few

seconds and the cooking zones do not heat

up.

Cookware test

You can use this function to test the quality

of the cookware.

“Cookware test”, Page 18

1 Factory setting

Value – Manual.1 – Automatic. – Function switched off. – The confirmation signal, the fault signal and the sig-
nal for incorrect use are deactivated. – The fault signal is activated. – The confirmation signal and the signal for incorrect
use are activated. – All signal tones are switched on 1. – Quiet. – Medium.1 Loud. – Switch-off timer.1 – Timer.
The power is increased by 500 W with each level. Switched off. Maximum power of the hob 1. – 1000 W. Lowest power setting.
. – 1500 W. …
– 3000 W. . – 3500 W. – 4000 W. . – 4500 W. … – Maximum power of the hob.
– Switched off.1 – Switched on.
– Not suitable. – Not optimal. – Suitable.

17

enCookware test

Display –

Setting Hob-based hood control The settings are configured based on the extractor hood model. Restoring factory settings

1 Factory setting

Value “Overview of the hood control settings”, Page 21
– Individual settings 1. – Factory settings.

22.2To go to the basic settings
Requirement: The hob must be switched off. 1. To switch on the hob, touch . 2. Within the next 10 seconds, touch and hold
seconds.

for 4

Product information Customer service directory Production number Production number 1 Production number 2

Display

a The first four displays provide the product information. Touch to view the individual displays.

3. Touch to access the basic settings. a and light up as a presetting. 4. Touch repeatedly until the desired setting ap-
pears. 5. Use the rotary knob to change the desired setting. 6. Touch and hold for 4 seconds. a The settings are saved.
22.3Discarding changes to the basic settings
Touch . a All changes are discarded and not saved.

23 Cookware test Cookwaertest
The quality of the cookware has a major influence on the speed and the result of the cooking process. You can use this function to test the quality of the cookware. Before the test, ensure that the diameter of the cookware base corresponds to the diameter of the cooking zone being used. Access is via the basic settings. Page 17
23.1Carrying out Cookware test
Requirement: As a single cooking zone, the flexible cooking zone is set in such a way that only the individual item of cookware is checked. 1. At room temperature, place the cookware with ap-
prox. 200 ml water in the centre of the cooking zone that best fits the base of the cookware in terms of size. 2. Call up the basic settings and select . 3. Turn the rotary knob. flashes in the cooking zones.

a The function is switched on. a After 10 seconds, the result appears in the cooking
zone displays.
23.2Checking the result
You can see what the result means for the quality and speed of the cooking process in the following table.
Result The cookware is not suitable for the cooking zone and therefore does not heat up. The cookware is taking longer to heat up than expected and cooking is not progressing as well as it ought to. The cookware is heating up correctly and cooking is progressing well.
To switch the function on again, turn the rotary knob.

24 Home Connect HomeConnect
This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect app, adjust its basic settings and monitor its operating status. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com.

The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings. Tips ¡ Please consult the documents supplied by
Home Connect. ¡ Please also follow the instructions in the Home Con-
nect app.

18

Notes ¡ Please note the safety precautions in this instruction
manual and make sure that they are also observed when operating the appliance via the Home Connect app. “Safety”, Page 2 ¡ Hobs are not designed to be left unattended. Always monitor the cooking process. ¡ Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. ¡ In networked standby mode, the appliance requires a maximum of 2 W.
24.1Setting up Home Connect
Requirements ¡ The appliance is connected to the power supply and
is switched on. ¡ You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smartphone. ¡ The mobile device and the appliance are within range of your home network’s Wi-Fi signal. 1. Download the Home Connect app. 2. Open the Home Connect app and scan the following QR code.

3. Follow the instructions in the Home Connect app.

24.2Wi-Fi symbol
The Wi-Fi indicator on the main screen changes according to the status and quality of the connection and the availability of the Home Connect server.

Status Lights up white.
Lights up red.
Flashes red.

Description No network connection saved. Network connection saved and Wi-Fi active. ¡ Network connection or
connection to another appliance is being established. ¡ Network settings are reset.

Home Connecten

24.3Adding or removing a Wi-Fi home network
The following overview shows how to add or remove a Wi-Fi home network.

Wi-Fi home network status No Wi-Fi home network stored. The Wi-Fi home network has now been saved. The Wi-Fi home network has now been saved.

Action
To add the Wi-Fi home network, briefly press . To pair another appliance, press and hold . To reset the Wi-Fi home network settings, press and hold . If flashes, press and hold again.

24.4Changing settings via the Home Connect app
You can use the Home Connect app to change the settings for the cooking zones and send them to the hob. Requirement: The hob is connected to the Wi-Fi and to the Home Connect app. 1. Select the setting in the Home Connect app and
send it to the hob. Follow the instructions in the Home Connect app. Settings that you send from the Home Connect app to the hob must be confirmed on the hob. a As soon as cooking settings are transmitted to a cooking zone, the display starts to flash, depending on the setting. 2. Press to confirm the setting. 3. To discard the setting, press any other touch field on the hob.

24.5Activating automatic presence detection 1
Thanks to the automatic presence detection function, you no longer need to confirm parameters on the hob from your mobile device, provided you are near the hob. If you send settings to a cooking zone, you can confirm these directly from your mobile device. Requirements ¡ The hob is connected to the Wi-Fi and to the
Home Connect app. ¡ The Bluetooth is connected to the mobile device. ¡ The user is near the hob. 1. Open the Home Connect app. 2. In order to set the automatic presence detection, fol-
low the instructions in the Home Connect app.

24.6Software update
Your appliance’s software can be updated using the software update function, e.g. for the purposes of optimisation, troubleshooting or security updates. To do this, you must be a registered Home Connect user, have installed the app on your mobile device and be connected to the Home Connect server.

1 Available depending on software version. Further information on availability can be found on the website. 19

enHob-based hood control
As soon as a software update is available, you will be informed via the Home Connect app and will be able to start the software update via the app. Once the update has been successfully downloaded, you can start installing it via the Home Connect app if you are in your home network (Wi-Fi). The Home Connect app informs you once installation is successful. Notes ¡ The software update consists of two steps.
The first step is the download. The second step is the installation on your appli-
ance. ¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your personal settings in the app, software updates can also be set to download automatically. ¡ Installation takes a few minutes. You cannot use your appliance during installation. ¡ We recommend that you install security updates as soon as possible.
24.7Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance.
25 Hob-based hood control Hob-basedhoodcontorl
If the hob and the extractor hood are Home Connectcompatible, connect the appliances in the Home Connect app. To do this, connect the two appliances to Home Connect and follow the instructions in the app. Notes ¡ Using the controls on the extractor hood always
takes priority. It is not possible to use the hob-based hood control during this time. ¡ You can only connect to the extractor hood via the Home Connect app. Other connection routes are no longer supported.
25.1Controlling the extractor hood via the hob
In the basic settings for your hob, you can adjust the behaviour of your extractor hood depending on whether the hob or individual cooking zones are switched on or off. You can select other settings using the controls on the hob. Note: If you cannot find these settings for your hob, check the settings of the extractor hood in the Home Connect app to configure the connection.

Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.com.
24.8Data protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi communication module installed). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
Setting the fan 1. Press . 2. Use the rotary knob to select a setting.
You can select the following settings:
Fan off Fan setting 1 Fan setting 2 Fan setting 3 Intensive mode 1 Intensive mode 2 Automatic mode Note: Available depending on extractor hood model. a The fan is switched on. 3. To exit fan mode, press . Setting the hood lighting You can switch the hood lighting on and off using the control panel of the hob. 1. To switch the lighting on, press . 2. To switch the lighting off, touch again.

20

Cleaning and servicingen

25.2Overview of the hood control settings
In the basic settings for your hob, depending on the extractor hood model, you can adjust the behaviour of your extractor hood depending on whether the hob or individual cooking zones are switched on or off. If you cannot find these settings for your hob, check the settings of the extractor hood in the Home Connect app to configure the connection. The display shows this setting only when the appliance has been connected to the extractor hood.

Indicator Setting Setting for whether and how the fan switches on automatically.
Setting for whether and how the fan is to run on after switching off the hob. The lighting switches itself on when the hob is switched on. The lighting switches itself off when the hob is switched off. 1 Factory setting 2 Depending on the appliance specifications

Value Automatic fan start-up
Switched off. The extractor hood must be switched on manually, if required.
Switched on in manual mode. The extractor hood is switched on at a specified setting when a cooking zone is switched on.
1, Switched on in automatic mode. In automatic mode, the extractor hood switches itself on when one of the cooking zones is switched on. 2 Fan run-on
Fan switches off when the hob is switched off Switched on with standard fan run-on No change to the settings 1, Switched on in automatic mode 2 Switching the lighting on automatically Switched off 1 Switched on Switching the lighting off automatically 1 Switched off Switched on

Cleaning and servicing

Cleannigandservcinig
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
26.1Cleaning products
You can obtain suitable cleaning products and glass scrapers from customer service, a retailer or the online shop www.neff-international.com. ATTENTION! Unsuitable cleaning products may damage the surfaces of the appliance. Never use unsuitable cleaning products. Do not use cleaning products while the hob is still
hot. This may cause marks on the surface. Unsuitable cleaning products ¡ Undiluted detergent ¡ Detergent intended for dishwashers ¡ Abrasive cleaning products ¡ Aggressive cleaning products such as oven spray
or stain remover ¡ Abrasive sponges ¡ High-pressure or steam jet cleaners
26.2Cleaning the hob
Clean the hob after every use to stop cooking residues from getting burnt on.

Requirement: The hob must be cold. Do not allow the hob to cool down if it has sugar stains, rice starch, plastic or aluminium foil on it. 1. Remove heavy soiling using a glass scraper. 2. Clean the hob with a cleaning agent for glass
ceramic. Follow the cleaning instructions on the packaging of the cleaning agent. Tips ¡ You can achieve good cleaning results using a
special sponge for glass ceramic. ¡ If you keep the base of the cookware clean, the
hob surface remains in a good condition.
26.3Cleaning profiles
Clean the profiles if they are dirty or stained after use. Note: Do not use a glass scraper. 1. Clean using warm soapy water and a soft cloth.
Wash new sponge cloths thoroughly before use. 2. Dry with a soft cloth. Note: If there are replaceable side profiles, wear protective gloves when removing them.

21

Troubleshooting

26.4Cleaning Twist Pad®
The rotary knob consists of two parts, which you can easily remove for a more thorough clean.

Recommended cleaning: ¡ Wipe the parts with warm soapy water and a cloth. ¡ Dry the parts thoroughly before reassembling. Non-recommended cleaning: ¡ Do not use abrasive or corrosive products, such as
citric acid, vinegar, aggressive cleaning agents or glass ceramic cleaners. ¡ Do not clean it in the dishwasher or immerse it in water, as this may damage it. ¡ Do not use the glass scraper. ¡ Do not use stainless steel care products.

27 Troubleshooting Torubelshootnig
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING Risk of injury! Improper repairs are dangerous. Repairs to the appliance should only be carried out
by trained specialist staff. If the appliance is defective, call Customer Service.
“Customer Service”, Page 24
WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out
by trained specialist staff. Only use genuine spare parts when repairing the
appliance. If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.

27.1Warnings
Notes ¡ If or appears on the display, press and hold the
rotary knob next to the mark for the relevant cooking zone in order to read the fault code. ¡ If the fault code is not listed in the table, disconnect the hob from the power supply and wait 30 seconds before reconnecting it. If this display appears again, contact customer service and specify the exact fault code. ¡ If an error occurs, the appliance does not switch to standby mode. ¡ In order to protect the appliance’s electronic parts from overheating or surge currents, the hob may temporarily reduce the power level.

27.2Information on the display panel

Fault No displays light up.
The displays flash. , , ,
,

Cause and troubleshooting
The power supply has been disconnected. Use other electrical appliances to check whether there has been a power failure. The appliance has not been connected as shown in the circuit diagram. Connect the appliance in accordance with the circuit diagram. Electronics fault If you are unable to rectify the fault, inform the technical after-sales service. The control panel is wet or an object is covering it. Dry the control panel or remove the object. The electronics have overheated and one or all of the cooking zones have been switched off. Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.

22

Disposalen

Fault + power level and
audible signal and signal tone /
/ /
Home Connect is not working properly. The hood control is not working properly. Animations on the
displays

Cause and troubleshooting There is hot cookware in the vicinity of the control panel. This may cause the electronics to overheat. Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.
There is hot cookware in the vicinity of the control panel. The cooking zone has been switched off to protect the electronics. Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.
The cooking zone has overheated and has been switched off to protect the work surface. Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.
PowerTransfer is not activated. Touch any button to confirm the fault display. You can continue to cook as normal
without using the PowerTransfer function. Contact customer service.
The extended FlexZone does not switch on. Touch any sensor to confirm the fault display. You can use the remaining cooking zones
to continue cooking. Contact the technical after-sales service.
The cooking zone has been operating continuously for an extended period. Individual safety switch-off is switched on. Touch any button to switch off the display so
that you can set the cooking zone.
The operating voltage is incorrect and outside of the normal operating range. Contact your energy supplier. The hob is not connected correctly. Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.
Demo mode is activated. Switch off demo mode in the basic settings. Different causes are possible. Go to www.home-connect.com. The hood control functions do not switch on. Resetting and re-pairing the settings of the Wi-Fi home network In certain circumstances, the hob can perform self-maintenance tasks, e.g. a firmware update, optimisation or troubleshooting. Wait until the process is complete and only then switch the hob on.

27.3Normal noises from your appliance
An induction hob may sometimes cause noises or vibrations, such as buzzing, crackling, hissing noises, fan noises or rhythmic noises.

28 Disposal Dsiposal
28.1Disposing of old appliance
Valuable raw materials can be reused by recycling. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally
friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

23

Customer Service

29 Customer Service CustomeSrevrcie
Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

29.1Product number (E-Nr.), production number (FD) and consecutive numbering (ZNr.)
You can find the product number (E-Nr.), the production number (FD) and the consecutive numbering (ZNr.) on the appliance’s rating plate. The rating plate can be found: ¡ on the appliance certificate. ¡ on the lower section of the hob. The product number (E no.) can also be found on the glass ceramic. You can also display the customer service index (KI) and the production number (FD) in the basic settings. Page 17 Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

30 Information regarding Free and Open Source Software InofmratoinergadrnigFereandOpenSoucreSotwfaer

This product includes software components that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect app: “Profile -> Legal information -> Licence Information”.1 You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany.

The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.

31 Declaration of Conformity DecalartoinoCfonofmrtiy
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the essential requirements and other relevant provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at www.neff-international.com among the additional documents on the product page for your appliance.

A detailed Declaration of Conformity can be found online at www.neff- home.com/uk among the additional documents on the product page for your appliance.2 2.4 GHz band (24002483.5 MHz): Max. 100 mW 5-GHz band (51505350 MHz + 54705725 MHz): max. 130 mW

Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements.2

1 Depending on the appliance specifications 2 Only applies to Great Britain
24

Test dishesen

BE

BG

CZ

DK

FR

HR

IT

CY

MT

NL

AT

PL

SE

NO

CH

TR

5 GHz WLAN (Wi-Fi): For indoor use only.

AL

BA

MD

ME

5 GHz WLAN (Wi-Fi): For indoor use only.

DE

EE

LI

LV

PT

RO

IS

UK (NI)

MK

RS

IE

EL

ES

LT

LU

HU

SI

SK

FI

UK

UA

32 Test dishes Tesdtsihes
These recommended settings are intended for test institutes to facilitate the testing of our appliances. The tests were carried out using our cookware sets for induction hobs. If required, these accessory sets can be purchased at a later point from specialist retailers, or through our technical after-sales service or our online shop.
32.1Melting the chocolate coating
Ingredients: 150 g dark chocolate (55% cocoa). ¡ 16 cm saucepan without lid
Boiling: Power level 1.5
32.2Heating and keeping lentil stew warm
Recipe in accordance with DIN 44550 Initial temperature 20 °C Heating up without stirring ¡ 16 cm saucepan with lid, amount: 450 g
Heating up: Duration 1 min. 30 sec., power level 9
Simmering: Power level 1.5 ¡ 20 cm saucepan with lid, amount: 800 g
Heating up: Duration 2 min. 30 sec., power level 9
Simmering: Power level 1.5
32.3Heating and keeping lentil stew warm
E.g.: Lentil diameter 57 mm. Initial temperature 20 °C Stir after heating for 1 minute ¡ 16 cm saucepan with lid, amount: 500 g
Heating up: Duration approx. 1 min. 30 sec., power level 9
Simmering: Power level 1.5 ¡ 20 cm saucepan with lid, amount: 1 kg
Heating up: Duration approx. 2 min. 30 sec., power level 9
Simmering: Power level 1.5
32.4Béchamel sauce
Milk temperature: 7 °C ¡ 16 cm saucepan without lid, ingredients: 40 g but-
ter, 40 g flour, 0.5 l milk with 3.5% fat content and a pinch of salt Preparing Béchamel sauce 1. Melt the butter, stir in the flour and salt, and heat up the mixture. Heating up: Duration 6 min., power level 2

2. Add the milk to the roux and bring to the boil, stirring continuously. Heating up: Duration 6 min. 30 sec., power level 7
3. Once the Béchamel sauce comes to the boil, leave it on the cooking zone for a further two minutes. Simmering: Power level 2
32.5Cooking rice pudding with the lid on
Milk temperature: 7 °C 1. Heat the milk until it starts to rise up. Heat up without a lid. Stir after heating for 10 min. 2. Set the recommended power level and add rice, sugar and salt to the milk. The cooking time, including heating up, is approx. 45 minutes. ¡ 16 cm saucepan, ingredients: 190 g short- grain
rice, 90 g sugar, 750 ml milk with 3.5% fat content and 1 g salt Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 3 ¡ 20 cm saucepan, ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk with 3.5% fat content and 1.5 g salt Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 3, stir after 10 minutes
32.6Cooking rice pudding without a lid
Milk temperature: 7 °C 1. Add the ingredients to the milk and heat the mixture up while stirring continuously. 2. Once the milk has reached approx. 90 °C, select the recommended power level and leave it to simmer on a low heat for approx. 50 minutes. ¡ 16 cm saucepan without lid, ingredients: 190 g
short-grain rice, 90 g sugar, 750 ml milk with 3.5% fat content and 1 g salt Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 3 ¡ 20 cm saucepan without lid, ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk with 3.5% fat content and 1.5 g salt Heating up: Duration approx. 5 min. 30 sec.,
power level 8.5 Simmering: Power level 2.5

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enTest dishes
32.7Cooking rice
Recipe in accordance with DIN 44550 Water temperature: 20 °C ¡ 16 cm saucepan with lid, ingredients: 125 g long-
grain rice, 300 g water and a pinch of salt Heating up: Duration approx. 2 min. 30 sec.,
power level 9 Simmering: Power level 2 ¡ 20 cm saucepan with lid, ingredients: 250g longgrain rice, 600 g water and a pinch of salt Heating up: Duration approx. 2 min. 30 sec.,
power level 9 Simmering: Power level 2.5
32.8Roasting a pork loin
Initial temperature of the loin: 7 °C ¡ 24 cm pan without lid, ingredients: 3 pork loins,
total weight approx. 300 g, 1 cm thick, and 15 g sunflower oil Heating up: Duration approx. 1 min. 30 sec.,
power level 9 Simmering: Power level 7
32.9Preparing crêpes
Recipe in accordance with DIN EN 60350-2 ¡ 24 cm pan without lid, ingredients: 55 ml batter per
crêpe Heating up: Duration 1 min. 30 sec., power level
9 Simmering: Power level 7
32.10Deep-fat frying frozen chips
¡ Pot dia. 20 cm without lid: ingredients: 2 l sunflower oil. For each frying time: 200 g frozen chips, 1 cm thick. Heating up: Power level 9, until the oil temperature reaches 180 °C. Simmering: Power level 9
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