Fanvil H4 Hotel IP Phone Installation Guide

August 19, 2024
Fanvil

Fanvil H4 Hotel IP Phone

Fanvil-H4-Hotel-IP-Phone-PRO

Product Information

Specifications

  • Model: H4, H4W, H6, H6W
  • Screen Size: H6/H6W – 3.5-inch screen
  • Power Input: DC 5V
  • Network Connectivity: Ethernet, Wi-Fi (H4W, H6W)
  • Features: Message waiting indicator, DSS Keys, Standard keypad, Volume key, Mute key, Hand-free key

Product Usage Instructions

Device Installation
Please follow the instructions in the provided picture to install the device. For bracket desktop installation.

Connecting to the Device
Connect the power adapter, network, USB, and handset to the corresponding ports as described in the provided picture.

Configuration

  1. Get the IP address: Press the # key for more than 6 seconds.
  2. Login to the web interface using the IP address.
  3. Configure network/account settings as needed.
  4. Save the configuration.

Making a Call

  1. Pre-dialing: Enter the phone number and pick up the handset.
  2. Direct dialing: Lift the handset and enter the phone number.
  3. Handsfree calling: Enter the phone number and press the handsfree key or vice versa.
  4. Memory key: Press the memory key to dial a saved number.

FAQ

  • Q: What should I do if my device malfunctions after a power cycle during boot up?
    A: If the device malfunctions after a power cycle during boot up, contact customer support for assistance. Avoid powering off the device during system boot up or firmware upgrade to prevent such issues.

  • Q: How can I configure Wi-Fi settings on my H4W or H6W model?
    A: To configure Wi-Fi settings on H4W or H6W models, log in to the web interface, go to Network > Wi-Fi settings, enable Wi-Fi, and add the necessary Wi-Fi information.

Precautions

Warning: Please do not power cycle the device during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.
Warning: Use only the power adapter included in the device package. Using an alternative non-qualified power adapter may possibly damage the unit.

Overview

Fanvil H4/H4W/H6/H6W is a cost-effective, multi-functional, and elegantly designed hotel IP phone. It is equipped with 5 programmable soft keys for service hotlines, meeting the application requirements of various hotel scenarios. H4W/H6W feature built-in dual-band 2.4GHz & 5GHz Wi-Fi (Wi-Fi 6). Moreover, they support functions such as HD audio, 10/100Mbps network port, and integrated PoE, offering a high-quality user experience while reducing the cost of hotel deployment. It is more than just a hotel phone; it can also be applied in multiple scenarios, such as shopping malls, hospitals, and supermarkets.

Packaging list

Fanvil-H4-Hotel-IP-Phone-1

Keys description

  • Comparing the H4/H4W and H6/H6W, the H6/H6W features a 3.5-inch screen, whereas the H4/H4W does not have a screen. Taking H4/H4W as an example: Fanvil-H4-Hotel-IP-Phone-2

Device installation

Please follow the instructions in below picture to install the device.

  • Bracket desktop installationFanvil-H4-Hotel-IP-Phone-3
  • Connecting to the device
    Please connect power adapter, network, USB, handset to the corresponding ports as described in below picture.Fanvil-H4-Hotel-IP-
Phone-4
1.  **USB port:** Connect USB device(Charge Only)
2.  **Network port:** connecting local area network or Internet.
3.  **Handset port:** connect IP Phone.
4.  **Power port:** connect the power adapter.

Network connect

Using Ethernet

  1. The power on the device and connect the WAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
  2. The default is DHCP mode.

Using Wi-Fi (Configuration via Web)- (only H4W/H6W):

  1. Log in web page > Network > Wi-Fi settings, check “Wi-Fi Enable” and add Wi-Fi information.

Using Wi-Fi – (only H6W):

  • The power on the device and make sure the phone is idle.
  • Enter “#*107” to access the menu > Basic > WLAN, Enabled the Wi-Fi Feature.
  • Press scan to search for currently available wireless network.
  • Enter the available network and select the Wi-Fi you want to connect.
  • Press connect soft key and enter the appropriate password to connect to the Wi-Fi. The default is DHCP mode.

Configuration

  1. H4/H4W: Get the IP address:Press the “#” key for more than 6 seconds to broadcast IP. H6/H6W: Get the IP address:Press the “#” key for more than 6 seconds,the network IP address information is displayed.
  2. Login: Input the IP address in the web browser. The PC and phone should be in the same IP address segment (The default username and password are both ‘admin’.)
  3. Configure: Select network/account etc, and fill the relevant content.
  4. Save the configuration.

CALLS

Making a call

  1. Pre-dialing: enter the phone number and pick up the handset.
  2. Direct dialing: lift the handset and enter the phone number.
  3. Handsfree: enter phone number and press or vice versa.
  4. Memory key: press memory key.

Accepting a call

  1. Using the handset: pick up the handset.
  2. Using the handsfree: press .

Programmable keys

  1. Log in web page > Function key > DSS Keys, Select the function and fill in the number in the value items.
  2. Log in web page >Function Key > Speed Dial List , Select memory key(number keys 0-9) and fill in the number in the value items.

Federal Communication Commission

USA
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received; including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement: The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environments. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: XXXXXXXXXXX If requested, this number must be provided to the telephone company

Fanvil Technology Co., Ltd
Website: www.fanvil.com
E-Mail: sales@fanvil.com
support@fanvil.com
Tel: +86-755-2640-2199
Fax: +86-755-2640-2618
Add: A03, A08, 3rd Floor, Building 2, Daqian Industrial Plant, Zone 67, Xingdong Community, Xin’an Street, Bao’an District, Shenzhen

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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