Fanvil J308i IP Phone Installation Guide

August 6, 2024
Fanvil

Fanvil J308i IP Phone

Product Usage Instructions

  • Call Transfer:
    • Attended Transfer:
    • Press the Xfer icon during the active conversation to put the call on hold.
    • Dial the second telephone number.
    • When the call is answered, press the Xfer icon to complete the transfer.
    • Blind Transfer:
    • Press the Xfer icon during the active conversation to put the call on hold.
    • Enter the 2nd telephone number.
    • Press the Xfer icon to complete the transfer.

FAQs

  • Q: How to access voicemail?
    • A: To access your voice mailbox, press the Voice message key or Voice message icon. The number of messages will be indicated if provided by your server or PBX. Select the line and press the phone icon to call.
  • Q: How to configure programmable keys?
    • A: For DSS virtual keys, use the phone web interface to configure the keys on the screen. Press unfold and select a type and value. For other keys, go to Phone setting icon > Key and configure shortcuts for navigation keys and softkeys on the web UI.

Packaging list

Fanvil-J308i-IP-Phone-FIG-1 \(1\)

Screen icon

  • In hands-free mode
  • In headset mode
  • In handset mode
  • Mute activated
  • Ringer off
  • The call is on hold
  • Auto-answering activated
  • Call Forward activated
  • Internet is disconnected
  • Internet is connected
  • New SMS
  • New VM Messages
  • Do not disturb activated
  • Missed call(Status bar)
  • Received call
  • Dialed call
  • Missed call(s)
  • Forward call
  • Enable Blacklist
  • EnableWhite List

Keys Features

  • Message waiting indicator
  • Home Key, Return to standby home page
  • Return key, Return to the previous menu/page
  • In idle mode or during ringing: increase or decrease the ringer volume
  • In communication: increase or decrease earpiece, headset, or hands-free volume
  • Hand-free key, Activate/deactivate hands free

Installation the device

  • Bracket desktop installationFanvil-J308i-IP-Phone-FIG-1 \(27\)
  • Wall mountFanvil-J308i-IP-Phone-FIG-1 \(38\)
  • Gooseneck MIC installation
    • After aligning the gooseneck microphone with the port, load it and tighten the nut.Fanvil-J308i-IP-Phone-FIG-1 \(39\)

Connecting to the Device

Please connect the power adapter, network, PC, handset, and headset to the corresponding ports as described in the below picture.

  1. Power port: connect the power adapter.
  2. Network port: connecting local area network or internet.
  3. PC port: the network port connects to the computer.
  4. Headset port: connect headset.
  5. Handset port: connect IP Phone handsetFanvil-J308i-IP-Phone-FIG-1 \(40\)

Camera Information

  1. Turn the knob to adjust the camera Angle.Fanvil-J308i-IP-Phone-FIG-1 \(41\)

Configuration

  • Configuration via Phone
1. Press the Phone Settings icon .
2. Select Ethernet Settings: To configure the Network Settings (DHCP/Static)
3. Select Line: To configure and enable the account, fill in the SIP server address, port, user name, password, etc.
  • Configuration via Web
1.  **Get the IP address from the phone:** Press the Phone Settings icon > Common.
2.  **Login:** Input the IP address in the web browser. The PC and phone should be in the same IP address segment (The default username and password are both ‘admin’.)
3.  **Configure:** Select network/Account, etc. And fill in the relevant content.

Language setting

  1. Press Settings icon > System > Language & Input > Languages.
  2. Select the desired language.

Making a call

  1. Pre-dialing: enter the phone number and pick up the handset.
  2. Direct dialing: lift the handset and enter the phone number.
  3. Handsfree: enter the phone number and press or vice versa.
  4. Headset: enter the phone number and press or vice versa.
  5. Dial icon: Click the dial icon and then enter the phone number.
  6. Designated line: press the line key, enter the phone number, and press the dial key.

Accepting a call

  1. With the handset: pick up the handset.
  2. With a headset: press .
  3. With the hands-free: press .

Putting a call on hold

  1. Press the key or Hold icon, the caller is put on hold.
  2. To retrieve the call press key or Resume icon.
    • Note: with more than one active call, select the desired call by sliding the screen and using the corresponding icon to hold or resume.

3-party conference

  1. Once in line with 1st caller, press the Conference icon, and 1st caller is put on hold.
  2. Then call the 2nd number.
  3. After, the 2nd call is established, press the Conference icon to set up the conference.

Call transfer

Attended transfer:

  1. Press the Xfer icon during the active conversation, the call is put on hold.
  2. Dial the second telephone number.
  3. When the call is answered, then press the Xfer icon to complete the operation.

Blind transfer:

  1. Press the Xfer icon during the active conversation, the call will be on hold.
  2. Then enter the 2nd telephone number and press the Xfer icon.

Call forward

  1. Press the Phone Settings icon > Line > Select the line > Forward Settings.
  2. Enter the destination number and the type of forward and press the OK icon √.

Call Mute

  1. Press to Mute the microphone during the call.
  2. Press again to unmute the conversation.

Call list

  1. Press the Call Logs icon .
  2. Touch the screen to scroll through the list.
  3. Select a number and click in the number area to make a call corresponding to the recorded number.

Phonebook

  • Access phonebook:
    • Press the Contact icon .
    • Select All Contacts or Other Groups.
    • To dial an entry, press the Dial icon .
  • Add new entry:
    • Add new entry:
    1. Click the contact icon in the menu,
    2. Press All Contacts or other groups> Press Add icon.
    3. Enter your name and number and press the OK icon √.

Programmable keys

  • DSS virtual keys:
1. You can use the phone web interface to configure the keys of the screen.
2. Press unfold > You can press any keys that are still blank or long-press the key that has been configured, select a type and value, and press √ the icon.
  • Other keys:
1. You can also configure shortcuts for the navigation keys and softkeys on the web UI.
2. You can press the Phone setting icon > Key, select the SoftkeyScreen you need, then select among the configurable items, and select your desired type and value, press Save.

Redial

  1. Touch the icon and select the Redial number.

Do not disturb

  1. Press the DND icon when standby or click the Phone Settings icon > DND.
  2. Select the Mode.

Voice message

  1. To access your voice mailbox, press the Voice message key or Voice message icon , The number of messages be indicated if provided by your server or PBX.
  2. Select the line and press the phone icon to call.

Wi-Fi

  1. Enter the Settings icon > Network & internet > Wi-Fi, enable Wi-Fi, and you can browse the list of available Wi-Fi;
  2. Select the available network, click on the network to enter the password to connect, and click the connect button.

FCC

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not expressly approved by the party. Responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices). Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environments. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

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