RENPHO RP-ALM079H Leg Massager with Heat User Manual

June 14, 2024
Renpho

RENPHO RP-ALM079H Leg Massager with Heat

Thanks for purchasing the REN PHO Leg Massager with Heat. This massager is designed to massage the entire leg including your feet, calves, and thighs to relax your muscles. To ensure safety and avoid any accidental damage or injury, please read this manual carefully and use the product only as indicated. Non-compliance may cause serious injuries, death, and/or severe property damage.

Important Safety Instructions

When using the appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.

  1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or cognitive capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  2. Children should not play with the appliance.
  3. Cleaning and user maintenance shall not be made by children.
  4. This appliance should not be used for any medical purposes. It is designed for household use only.

DANGER – To reduce the risk of electric shock and fire:

  1. Never use pins or other metallic fasteners with this appliance.
  2. Ensure that the electrical voltage and frequency of the circuit correspond to those indicated on the adapter.
  3. Do not leave the appliance unattended when it is working.
  4. Always unplug the power adapter from the electrical outlet after each use.
  5. Do not plug or unplug the power adapter or air hose with wet hands.
  6. Keep the cord and appliance away from heated surfaces.
  7. The appliance has a heating function. Persons insensitive/sensitive to heat should turn off the temperature while using.

WARNING -To reduce the risk of fire, electric shock, or injury to persons, please follow the instructions below:

  1. If you fall into any of the following user groups, please consult a doctor before use:
    • Pregnant or lying-in women
    • Children
    • Elderly (over 65 years old)
    • Persons with skin infections, sensitivity, redness, wo und, and/or burns on the skin
    • Persons using a pacemaker or other implantable medical device
    • Persons with heart disease, malignant tumors, or other serious health conditions
    • Persons receiving medical treatment or feel discomfort during massages
    • Persons suffering from osteoporosis, diabetes, or thrombosis
    • Persons with high or abnormal blood pressure
    • Persons suffering from a sensory impairment that reduces the feeling of pain or heat (e.g. metabolic disorder)
    • Persons suffering from fever over 100.4° F
  2. Stop using if you feel abnormal or unwell after use and consult a doctor.
  3. DO NOT use spare parts that are not approved by REN PHO.
  4. Non-professional repair personnel should not dismantle or replace the appliance without manufacturer permission.
  5. DO NOT use the appliance if wrap surfaces or the power cord are damaged.
  6. DO NOT use or store the appliance in a place with humidity such as a bathroom or places with high temperature.
  7. DO NOT carry the appliance by the power cord or handheld controller.
  8. DO NOT use while sleeping, operating machinery, or after alcohol consumption.
  9. DO NOT stand or walk while using the appliance.
  10. DO NOT expose the handheld controller, the wraps, or the power adapter to water as this may result in malfunction or electric shock.
  11. DO NOT scratch, excessively bend, pull, or twist the wire of the power adapter.
  12. DO NOT place heavy objects on or insert any foreign objects into the slit (this may cause fire and electric shock).
  13. DO NOT use sharp tools to scratch or puncture the wraps, as this may cause the appliance to an air leak.
  14. DO NOT use wraps directly on swollen, inflamed areas, sensitive skin, or skin eruptions.
  15. DO NOT use the appliance for more than 20 minutes at a time. Extensive use could lead to the appliance’s excessive heating and shorter lifespan.
  16. DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  17. DO NOT use the appliance on pets or animals.
  18. Use heated surfaces carefully. May cause serious burns. The unattended use of heat by children or incapacitated persons may be dangerous.
  19. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use it on insensitive skin or on a person with poor blood circulation. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering

SAVE THESE INSTRUCTIONS

About the RENPHO Leg Massager with Heat

Package Contents

  • 1 x Left Thigh Wrap
  • 1 x Right Thigh Wrap
  • 1 x Left Calf & Foot Wrap
  • 1 x Right Calf & Foot Wrap
  • 1 x Handheld Controller
  • 1 x Power Adapter
  • 1 x User Manual
  • 1 x Storage Bag

Product introductio

Specifications

  • Product Name: Leg Massager with Heat
  • Model: RP-ALM079H
  • Product: Input: 12V=2A
  • Rated Power: 24W
  • Adapter: Input: 100-240VAC 50/60Hz
  • Output: 12V = 2A
  • Auto-off Timer: 20 minutes

Using the Leg Massager with Heat

Before Use

  •  wearing the wraps, please make sure that you wear the corresponding wrap on the appropriate leg: Left and Right

  • Find the mark on the thigh wraps, you can see which side is up.

  • When you need to use the thigh wrap, make sure the thigh and calf wraps are connected by the air hose. The air hose should be attached securely. Refer to the image below.

  • Make sure that the hose has been attached securely by aiming at the snap-fit joint to the controller as shown below.

  • If you feel the massage is a bit too powerful or prefer it to be less intense, please follow these recommendations:

    • Choose the lowest intensity
    • Loosen the velcro strap of the corresponding part.
    • It is recommended to leave enough room for 4 fingers to fit in between the massager and calf. Please refer to the image below.

Operation Instruction

  1. Press to turn ON/OFF the massager. The default mode is combine mode 1 with intensity 2 and high heat level (Solid green indicator lights on).

  2. Press this button to choose low heat (L), high heat (HJ or no heat. Heating area: calves and feet.

  3. Press this button to select the following modes:
    C1: Massage your feet, calves, and thighs.
    C2: Massage your feet and calves together. The air hose of thigh wraps can be disconnected in this mode.
    C3: Cyclically massage your feet, calves, and thighs. It will be turned off when you press this button again.

  4. Press to separately massage your thighs, calves, and feet.
    T: Massage thighs only
    C: Massage calves only
    F: Massage feet only
    It will be turned off when you press this button again.

  5. Press to increase the air intensity level.
    Press to decrease the air intensity level. There are 4 intensity levels to choose from. The intensity button will not work if you turn off the combined mode or the separate mode.

Note:

  1. The massager will auto shut-off every 20 minutes. Press the power button again to continue using the massager.
  2. The massager is programmed with a memory function and will automatically operate on the last mode, heat, and intensity setting when powered on. When you switch the mode, the heat and intensity level will not change. The memory function will not work if you cut off the power of the product.
  3. The thigh wraps can be detached. Do not select Combine mode 1, mode 3, or T mode of the separate when thigh wraps are detached.
  4. The massager will enter standby mode with green power indicator flashes if you turn off the heat and mode simultaneously and not operate the controller for 10 seconds.

Safety & Maintenance

  1. Cleaning Method
    Do not machine wash. Do not immerse in any liquid to clean. Do not clean it with abrasive cleaners, brushes, gasoline, kerosene, glass polish, or paint thinner. It is recommended to wipe down the massager with a soft, slightly dampened cloth instead.

  2. Packing Method
    Please avoid folding the connection hose when packing; otherwise, this may cause inflation failure

Troubleshooting

PROBLEM CAUSE SOLUTION
The product does not work The power is not connected or the plug is loose.

Using different specification of adapter (The power indicator light doesn’t work)

| Plug in the power cord correctly

Use the adapter provided in the package only

 | The power switch is not on or auto shut-off timer turns it| T             h · h urn ont e power switc
 | off (The power indicator flashes green)|
 | Wraps are too tight| 1.  Choose the lowest intensity

2.  Loosen the Velcro straps of the corresponding part

3.  Press the power button to turn off

4.  Disconnect the air hose from controller, the airbag will quickly deflate

Feel too powerful,|
uncomfortable,|
or tight when|
massaging|
 | Intensity is set too high
No heat suddenly| Over temperature protection due to long time use| Reboot the massager after it cools down
The controller| The product has likely| It is recommended to use
gets hot| been in use for too long| this massager for only 20-30
 |  | minutes per session to avoid
 |  | OVER USAGE.
 |  | After turning off, allow the
 |  | massager to cool down
 |  | before using again
The massage| When wearing the| Try leaving the same gap
intensity of each leg| massager, the gap you| when tightening the
feels different when| leave when tightening the| massager.
using simultaneously| velcro straps may be|
 | different for each leg|
There is an air leakage| The air hoses have not been installed properly| Please carefully reinstall the air hose by ensuring the hose is securely attached.
If these solutions cannot solve your problem or you encounter any other issues. Please feel free to contact: support-eu@renpho.com

Warranty Policy

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery.
For warranty terms and conditions, please visit: https://renpho.com/pages /warranty-terms-and-conditions
Note : Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

Customer Service

Please feel free to contact us if you have any questions or concerns. REN PHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
Tel: +44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5 : QOPM (GMT)
Email: support-eu@renpho.com(UK&EU)
*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

Notice

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

UK Importer: EEON(UK)LIMITED
Kemp House 160 City Road, London, EC1V 2NX, United Kingdom
EU Importer: Renpho GmbH
Lehmweg 17, 20251 Hamburg Hoheluft-Ost, Deutschland, Germany Tel: +49 40 23969285 (DE ONLY)
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd. Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, 518000 P.R.China

UKI REP I Richers & Vision Ltd.
Unit 58B, Bordon Enterprise Park, Budds Lane, Bordon, Hampshire, GU35 0JE, U.K.

EU I REP I C&E Connection E-commerce (DE) GmbH
Zurn Linnegraben 20, 65933, Frankfurt am Main, Germany
Email: info@ce-connection.de 
Made in China

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