DREAME H14 Wet and Dry Vacuum User Manual

DREAME H14 Wet and Dry Vacuum

The word “dreame” is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company’s Chinese name ”  which means striving for excellence in every endeavor and reflects the company’s vision of continuous pursuit, exploration n and search in technology.

THANK YOU
FOR PURCHASING THIS DREAME WET AND DRY VACUUM.

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The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: aftersales@dreame.tech

Important Safety Instructions

Please read this manual carefully before use and retain it for future reference. When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING — To reduce the risk of fire, electric shock, or injury:

Usage Restrictions

• This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge with out the supervision of a parent or guardian to ensure safe operation and to ayoid any risks. Cleaning and maintenance shall not be performed by children without supervision.

• Plastic film can be dangerous. To avoid the danger of suffocation, keep it away from children. Children shall not play with the appliance.

• Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.

• Use only as described in this user guide. Use only manufacturer’s recommended attachments.

• Do not expose the appliance to fire or excessive temperature. Exposure to fire
  or excessive temperature may cause an explosion.

• Do not use in extremely hot or cold environments (below 5°C/41°F or above 40°C/104°F). Please charge the appliance in temperature above 5°C/41°F and below 40°C/104°F.

• Do not immerse the appliance in liquid.

• Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.

• Do not put any object into openings. Do not use the appliance when any opening is blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.

• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

• Do not use the appliance in an enclosed space filled with vapor given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapour. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.

• Do not use the appliance without filters in place.

• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the appliance and its accessories.

• Keep ground cables away from the appliance when using it. A hazard may occur if the appliance runs over a supply cord.

• Use extra care when cleaning on stairs.

Important Safety Instructions

Maintenance and Storage

• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or turning on the appliance may result in an accident.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance at the same position if the appliance is equipped with a brush roller and the handle is not completely upright. Do not store the appliance in a place where it may freeze.
• Switch off and unplug the appliance when not in use, before cleaning, maintaining or servicing it, and before connecting or disconnecting it with a moving brush.
• Do not use an appliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
• Do not use the appliance with a damaged attachment (eg: charging base, supply cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, never attempt to operate it. Please have it repaired at an authorized service center.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Battery and Charging

• For the purpose of recharging the appliance, only use the charging base provided with this appliance. Use only with HCBL charging base.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the battery as doing so increases the risk of fire.
• Charging base is equipped with drying function and only suitable for drying this appliance’s brush.
• Keep the charging base cable away from heated surfaces. Do not handle the charging base plug or appliance with wet hands. To unplug, grasp the charging base plug, rather than the cable.
• Do not pull or carry charging base by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.
• Do not use any non-rechargeable battery pack. Failing to do so may cause the lithium-ion battery to catch fire. This appliance contains batteries that can only be replaced by qualified technicians or after-sales service.
• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
• The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.
• The charging base is capable of charging the 6-cell 4000 mAh battery pack. This charging base should not be used to charge non-rechargeable batteries. Failing to do so may cause the lithium-ion battery to catch fire.
• The charging base is marked with a icon indicating “Caution: Hot Surface.” Do not touch the brush roller, hot water, or heating module of the charging base while self-cleaning with hot water.

Symbols

Class II equipment
Time-lag miniature fuse-link where T 3.15A is the symbol for the time/current characteristic
For indoor use only
Read operator’s manual
Caution: Hot Surface
WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for
the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in compliance with the applicable Directives, European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com
For detailed e-manual, please go to https://global.dreametech.com/pages/user- manuals-and-faqs

Product Overview

Packing List

Product Overview

Vacuum

1. Self-Cleaning Button
2. Mode Switch
3. Power Switch
4. Display Screen
5. Clean Water Tank Release Button
6. Clean Water Tank Handle
7. Clean Water Tan
8. Brush Roller Cover release Buttons
9. Brush Roller Release Button
10. Omnidirectional Wheael
11. Voice Prompt Button
    • Press briefly to activate the voice prompt or adjust the volume
    • Press and hold for 3 seconds to access the language settings. Press to switch between languages. Press and hold to confirm the selection
12. Used Water Tank Release Button
13. Used Water Tank Handle
14. Used Water Tank

Charging Base

1. Air-Drying Outlet
2. Accessory Storage Slot
3. Charging Contacts
4. Air-Drying Inlet
5. Power Cord

Display Screen

1. Auto Mode 4 Drying Mode When the drying mode is on, both and icons will illuminate.
2. harging/Low Battery
3. Indicator
4. ultra Mode 5 Dust Concentration Indicator/
5. Drying Process Indicator
   • The color of the indicator changes with the amount of dirt in real time when in use.
   • The indicator indicates the drying
6. process.
7. Error Messages

Installation

Installing the Handle
Insert the end of the handle vertically into the port on the top of the appliance as indicated until you hear a click.

Note: To disassemble, extend a hard object into the hole of the appliance as indicated to press in the contacts and pull the handle upwards at the same time.

Charging

1. Place the charging base against a wall on level ground and connect it to a power source. Fully charge the appliance before first use.
2. Place the appliance on the charging base. When the number on the display screen reaches 100, the battery is fully charged. Charging/Low Battery Indicator

• Orange Breathing: Battery level ≤ 20% (charging)
• Green Breathing: Battery level > 20% (charging)
• Solid Green: Full charged
• Solid Orange: Battery level≤20%

Note:

• If there is no operation within 10 minutes of being fully charged, the vacuum will enter sleep mode. Please restart the appliance if you need to use it.
• To extend the battery life time, the battery keeps cooling down automatically after you have used the appliance for a long time.

How to Use

Filling the Clean Water Tank

1. Press the Clean Water Tank release button  to remove the tank. Open the tank cover and fill the tank with clean water.
2. Install the Clean Water Tank and ensure it clicks into place.

Adding Cleaning Fluid

1. Remove the seal before use.
2. Measure the floor cleaner with the bottle cap (*approximately 1.5 ml/0.05 fl oz per cap).
3. Pour it into the Clean Water Tank at a dilution ratio of 1:200, and gently shake to mix evenly before use.

Note

• For deep cleaning, a dilution ratio of 1:30 is recommended.
• Do not add any liquids other than the officially-approved cleaner. The cleaner can be available on the official online store

WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only dreame HFF3 cleaning fluid intended for use with the appliance.

Starting Cleaning
Gently step on the brush cover and recline the appliance backwards. Press the power switch to start/stop operating.
If the appliance is in the upright position while working, the current task will be suspended.
The appliance is designed for lying flat at a 180-degree angle, enabling it to reach and clean  under the low-profile furniture.

Note:

• Do not vacuum any foamy liquids.
• Make sure the appliance is in upright position before turning off the power while the appliance is lying flat.
• The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
• When the appliance is in operation, do not lift it off the ground, move it or tilt it. Otherwise, the used water may flow into the motor.

How to Use
Switching Modes
Press the mode switch to switch modes according to your needs.

Auto Mode
The appliance will intelligently adjust the suction power according to the stains on the ground.

Ultra Mode
Preparing ultra mode, please wait for 30 seconds. This mode is suitable for deep cleaning.

Suction Mode
If suction mode is selected, the appliance will vacuum water only; the brush roller will not be dampened, and no water will be dispensed from the Clean Water Tank.

Emptying the Used Water Tank

1. Press the Used Water Tank release button to remove the tank.

2. Press the Used Water Tank cover release buttons to remove the tank cover. Pour out the used water and use the solid waste filter basket to separate the solid waste from the used water.

Note: The solid filter basket is a detachable component. The appliance can be used normally after the part is removed.

3.  Re-install the Used Water Tank until you hear a click.

Self-Cleaning With Hot Water & Drying Mode

1. Place the appliance back onto the base. Ensure that the water in the Clean Water Tank is sufficient for self-cleaning.
2. Briefly press the self-cleaning button on the top of the handle to start/stop self-cleaning.
3. Please empty the Used Water Tank after self-cleaning is completed and drying mode has been engaged. Press the button to exit drying mode.
4.  Press and hold the self-cleaning button to enter the drying mode settings and select the default drying mode.

Note :

• Do not touch the brush roller, hot water, or heating module of the charging base while self-cleaning with hot water.
• The self-cleaning function can be enabled only when the appliance is being charged and the battery level is more than 15%. If the battery level is lower, please charge to 15% before starting self-cleaning.

Care & Maintenance

Tips :

• Turn off the appliance before maintenance. Do not touch the power switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent
• If the appliance is not used for an extended period, fully charge it, unplug the power plug, and store the appliance in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the appliance at least once every 3 months.

Cleaning the Used Water Tank

1. Press the Used Water Tank release button to remove the tank.
2. Press the Used Water Tank cover release buttons to remove the tank cover. Remove the filter from the Used Water Tank cover.
3. Rinse the Used Water Tank, including the separation motor on the tank cover, solid waste filter basket and tank cover with water. Use the provided cleaning brush to clean the inner walls of the tank.
4. Re-install the filter and the Used Water Tank cover. Then re-install the Used Water Tank until you hear a click.

Note: It is recommended to clean the Used Water Tank in time after each use, as well as before and after the self-cleaning.

Cleaning the filter

1. Remove the filter and gently knock off the floating dust on the surface.
2. When the filter is dirty and needs washing, rinse it with water. It must be completely dry before use.

Note: Replacing the filter every 3 to 6 months is recommended.

Cleaning the Solid Waste Filter Basket

Remove the Used Water Tank and the tank cover. Then, detach the solid waste filter basket to clean it. To reassemble, align the bottom of the Used Water Tank cover with the positioning holes on the solid waste filter basket. Insert it properly until you hear a click.

Note: The solid filter basket is a detachable component. The appliance can be used normally after the part is removed.

Cleaning the Tube and the Dirt Sensor
Remove the Used Water Tank. Wipe the tube and the dirt sensor with a wet cloth before use.

Note: Do not rinse the tube or the dirt sensor.

Cleaning the Brush Assembly

1. Press the brush roller cover release buttons to remove the brush roller cover.
2. Press the brush roller release button and pull the handle to take out the brush roller.
3. Clear any hair and debris caught on the brush roller with the provided cleaning brush. Rinse the brush roller and the cover with clean water and dry it completely.
4. Wipe the suction inlet with a dry cloth or wet tissue.
5. Re-install the brush roller and the brush roller cover until you hear a click.

Note:

• Do not rinse the brush assembly with water.
• Clean as needed. Replacing the brush roller every 3 to 6 months is recommended.
• Ensure the Used Water Tank is removed or empty before laying the appliance on its side to clean the roller brush.

Troubleshooting

If an error occurs, the appliance will stop working. Please refer to the following table for troubleshooting. If the problem persists, please contact the customer service.

Error Prompts and Solutions
If the appliance is not working properly, the screen display will show an error message. Please refer to the below table to find your solution.

Specifications

• The rated input power refers to the power measured during a representative cycle for entering the drying mode.

Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.

• the battery must be removed from the appliance before it is scrapped;
• the appliance must be disconnected from the supply mains when removing the battery;
• the battery is to be disposed of safely.

Removal Guide

1. Remove the screw plug at the top of the back of the appliance and remove the screw by a screwdriver.
2. Use a proper tool to remove the display assembly and disconnect the cables.
3. Use a screwdriver to remove all the fixing screws from the body.
4. Remove the screws on the battery pack assembly and then remove the battery cover.
5.  Disconnect the battery pack’s connector cables and remove the battery from the battery pack assembly.

CAUTION:

• Before removing the battery, disconnect the power and run out the battery as much as possible.
• Unneeded batteries should be discarded at an appropriate recycling facility.
• Do not expose to high temperature environment to avoid risks of explosion.
• Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.

References

• Dreame Global | Smart Robot Vacuum Cleaners

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