DREAME Z10 Station Cordless Vacuum Cleaner User Manual

: June 1, 2024
: dreame

Table of Contents

Z10 Station Cordless Vacuum Cleaner
Safety Instructions
Product Overview
Installation
Charging
How to Use
Troubleshooting
Care & Maintenance
FAQ
Specifications
WEEE Information
References
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Download This Manual (PDF format)

Dreame Z10 Station
Cordless Vacuum Cleaner
with Auto Empty
User Manual

Z10 Station Cordless Vacuum Cleaner

The word “dreame” is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China.
It is the transliteration of the company’s Chinese name “pursue”, which means striving for excellence in every endeavor and reflects the company’s vision of continuous pursuit, exploration and search in technology.

For more information & after-sales support, contact us via [email protected] or https://global.dreametech.com
Dreame Trading (Tianjin) Co., Ltd.
Made in China
VPV17A-EU-A01 09/2023

THANK YOU
FOR PURCHASING THIS DREAME VACUUM CLEANER.

Registration Quick Start
Welcome to register a Dreame account by scanning the QR code.
You are available for the User Manual and Special Offers.

DREAME Z10 Station Cordless Vacuum Cleaner - qr code https://www.dreame-technology.com/pages/dreame-care

The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: [email protected].

DREAME Z10 Station Cordless Vacuum Cleaner - Figure 1 |
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Safety Instructions

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
Warning — To reduce the risk of fire, electric shock, or injury:

This appliance is for indoor use only.
This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be carried out by children without supervision.
The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.
Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.
To reduce the risk of fire, explosion, or injury, make sure that the lithium battery and supply cord are undamaged before use. Do not use the vacuum if either thelithium battery or supply cord is damaged.
The brushes, battery, extension rod and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all filters after cleaning.
To prevent injury caused by moving parts, turn off the vacuum before cleaning them. These parts must all be properly installed before using the vacuum.
Only use the original dust-removal hub. Never use an unoriginal one, as this may cause the lithium battery to catch fire.
Do not use the vacuum to pick up flammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.
Do not use the vacuum to pick up drywall particles, ashes like fireplace ash, or smoking or burning materials such as coal, cigarette butts or matches.
Check the area to be cleaned before use. To prevent the openings from being blocked, clear the larger paper, spitball, plastic cloth or sharp objects (such as glass, nails, screws, coins, etc.) and any object which is larger than openings.
Keep hair, loose clothing, fingers and other parts of the body away from the vacuum’s openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into the vacuum’s openings. Do not use the vacuum with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce airflow.
Do not lean the vacuum against a chair, table, or other unstable surface, as this may cause damage to the machine or personal injury. If the vacuum becomes damaged or is otherwise malfunctioning, please contact our authorized service department. Never attempt to disassemble the device on your own.
All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the specified temperature range could damage the battery.
Only use accessories and replacement parts recommended by the manufacturer.
Make sure the vacuum is off and unplugged when not used for extended periods as well as prior to performing any maintenance or repairs.”
Please be extra careful when using the vacuum to clean stairs.
Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.
Fire Hazard Warning: Do not apply any type of fragrance to the vacuum’s filter. These types of products are known to contain flammable chemicals which may cause the vacuum to catch fire.
Only use the original dust-removal hub (Model VCB1) . Failing to do so may cause the lithium-ion battery to catch fire.
Only use the approved battery type (Model V2308-7S1P-BCA). Do not use any nonrechargeable battery pack. Failing to do so may cause the lithium-ion battery to catch fire.
If the battery material is released, remove personnel from area until the batteries cool down and fumes dissipate.
Provide maximum ventilation to clear out hazardous gases and avoid skin and eye contact or inhalation of vapors.
Remove spilled liquid with absorbent and incinerate waste.
Do not use and store in extremely hot or cold environments (below 0℃ /32°F or above 40℃ /104°F). Please charge the cordless vacuum in temperature above 0℃ /32°F and below 40℃ /104°F.
The supply terminals are not to be short-circuited.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

| Read operator’s manual
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| Detachable supply unit
| For indoor use only
| Class II equipment
| time-lag miniature fuse-link

where T10A is the symbol for the time/current characteristic

We, Dreame Trading (Tianjin) Co., Ltd., hereby, declares that this equipment is in compliance with the applicable Directives and European Norms, and amendments.
The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com
For detailed e-manual, please go to https://global.dreametech.com/pages /usermanuals-and-faqs

Product Overview

Accessories

Multi-Surface Brush
Dust-Removal Hub
Base
Soft Roller Brush
Extension Rod
Soft Dusting Brush
Combination Tool
Dust Collection Bag (x1 pre-installed, x1 stored in the packaging box)
Motorized Mini-Brush
Accessory Mount
Accessory Bag (Screw 2 + Hex Key 1)

Fig. A-1

Component Names

Display Screen
Dust Cup
Dust Cup Vent
Dust Cup Release Button
Multi-Surface Brush
Power Button (Press to turn on/Release to turn off)
Battery Status Indicator
Antistatic Contact
Battery Pack Release Button
Charging Contacts
Extension Rod Release Button
Extension Rod
Brush Release Button

Fig. A-2
Note: The illustrations in this manual are indicative only. The actual product may differ.

Dust-Removal Hub

Dust Collection Button
Dust Collection Status Indicator
• Solid Green
The dust-removal hub is in standby mode
• Blinking Green
The dust-removal hub is prepared to collect dust
• Solid Orange
The dust collection bag uninstalled or inappropriately installed
• Blinking Orange
The dust collection bag reaches capacity / the air duct is blocked
Dust Collection Bag
Magnetic Cover
Dust-Removal Hub Vent
Charging Contacts
Dust Cabinet Filter
Air Outlet Filter
Power Cord

Fig. A-3

Installation

Dust-Removal Hub Installation
Assemble dust-removal hub onto the base, and use the hex key in the accessory bag to tighten the screw.

Fig. B-1

Accessories Installation

Click
Fig. B-2

Note:

It is not recommended to use the motorized mini-brush with the extension rod.
Please install the accessories according to the actual cleaning needs.

Charging

Charging with the Dust-Removal Hub
Note:

Fully charge the vacuum before using it for the first time.
The vacuum cannot be used while charging. This will take about 3.5 hours.
Vacuuming at Turbo mode for a prolonged period will cause the battery to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before charging it.
When the vacuum is not in use, it can be placed on the dust-removal hub.
The outlet of the power cord can be adjusted according to users’ needs.

Fig. C-1

Battery Status Display
Display Screen
The number on the display screen represents the current battery level in a percentage during charging. When the number becomes 100, the battery is fully charged.

Fig. C-2

Battery Status Indicator
Charging

Fully charged Charging Standby Mode

Discharging
Battery Level ≥ 10%
Battery Level ＜ 10%
Solid white Blinking white Off

Fig. C-3

How to Use

Display Screen

Trigger Switch Lock
Press briefly to enter/ exit the lock state.
Suction Level
The color of fan-shaped icon changes with different modes.
Lock Status
Battery Level Percentage
When the display shows “LO”, it indicates that the battery level is lower than 10%.
Suction Level Switch
Press briefly to switch between eco, med and turbo mode.

Note: The Med mode is used by default every time the vacuum is turned on.

Charging/Battery Level Indicator
Low Battery Level
Blinking red: Battery level ≤ 10%
Out of Battery
Blinking red: Battery level ＝ 0%
Charging
Breathing red: Battery level ≤ 10%
Breathing green: Battery level ＞ 10%

Fig. D-1

Suction Level
① Med ② Eco ③ Turbo
Fig. D-2

Troubleshooting

If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.

Error Icon	Status	Error Message	Solutions
Slinking orange	Air duct blocked	Check whether the dust cup, extension

rod, multi-surface brush, soft roller brush or motorized mini-brush is blocked.
| Blinking orange| Brush roller stuck| Refer to the [Cleaning the Multi- Surface Brush] section to clean the debris and hair tangled on the brush roller.
| Solid orange| Filter is expiring| Please replace the filter in time.
| Blinking red| High temperature alert| Please wait until the motor temperature returns normal.
If one of the error codes from EO to E4 appears on the display screen, please contact the after-sales service team.

Working Methods
Select from two working methods for the vacuum, which can be selected based on your own needs.

Method 1: Discontinuous Cleaning Mode
Press and hold the power button to start the appliance, and release the button to stop immediately.

Fig. D-3

Method 2: Continuous Cleaning Mode (Trigger Switch Lock)
Press the trigger switch lock to switch to Continuous Cleaning Mode, and then briefly press the power button to keep the vacuum in Continuous Cleaning Mode.

Note:

Use the trigger switch lock to free your fingers from fatigue caused by holding the switch.
Press the trigger switch lock again to quit Continuous Cleaning Mode.

Fig. D-4

How to Use
Starting Dust Collection

Place the dust-removal hub near a power outlet and put the plug into it.
Place the vacuum on the dust-removal hub (the vent of the dust cup should be aligned with that of the dust-removal hub) until you hear a click.
Press the dust collection button.

Fig. D-5

Note:

The dust collection process cannot be stopped by pressing the dust collection button.
If there is a lot of garbage in the dust cup, please perform the dust collection process several times to achieve better cleaning results.
If the dust collection bag reaches capacity or the air duct is blocked during the dust collection process, the dustremoval hub will stop working after the process is completed and cannot collect dust again.

Using Different Accessories
Multi-Surface Brush

Note:

The multi-surface brush can be attached directly to the vacuum.
When the appliance starts, the lights in front of the brush roller will automatically turn on, which is convenient for use.
– When using on baby play mats, carpets or for vacuuming coffee beans, pop corn and other pellets, turn on the switch on the brush.
– When vacuuming on tiles, wooden floors or other hard surfaces, turn off the switch.

Fig. D-6

Soft Roller Brush
Suitable for cleaning hard floors such as marble and tile.
Fig. D-7

Motorized Mini-Brush
For vacuuming dirt, pet hair, and other stubborn debris from sofas, bedding, and other fabric surfaces.
Note: It is not recommended to vacuum on fragile surfaces, such as silk.
Fig. D-8

Soft Dusting Brush
Suitable for vacuuming on LCDs, keyboards, lampshades, curtains, shutters and other surfaces of fragile objects.
Fig. D-9

Combination Tool
Suitable for vacuuming cracks, corners of doors and windows, stairs, and other hardto-reach places.
Fig. D-10

Accessory Mount
The soft dusting brush, combination tool and motorized mini-brush can be placed on the accessory mount when not in use.
Fig. D-11

Note:

If any rotating part becomes stuck, the vacuum may shut off automatically. Remove any trapped foreign objects, then resume use.
When the battery becomes overheated, the vacuum will automatically shut off. Wait until the battery temperature returns to normal, then resume use.

Care & Maintenance

Tips:

Always use genuine parts to keep your warranty from being void.
If the filter or nozzle becomes clogged, the vacuum will stop working shortly after being turned on. Clear the tube to restore functionality.
Before cleaning the dust cup, please confirm that the plug is disconnected and keep the vacuum’s power button in the off position.
If the vacuum is not used for an extended period, fully charge it, unplug the power cord, remove the battery, and store it in a cool, low-humidity environment away from direct sunlight. To avoid overdischarging the battery, recharge the battery at least once every three months.

Cleaning the Vacuum
Wipe the vacuum with a soft dry cloth.

Cleaning the Dust Cup, PreFilter, and Cyclone Assembly

Press the dust cup release button and remove it from the vacuum.
Remove the pre-filter first, and then rotate the cyclone system to lift it out.
Rinse the cyclone assembly, pre-filter, and dust cup until they are clean. After washing, air dry for at least 24 hours.

Fig. E-1-Fig. E-3

Note:

Please clean the dust cup as needed.
It is recommended to clean the cyclone system and pre-filter at least once every 3 to 4 months.

Installing the Dust Cup, PreFilter, and Cyclone Assembly

Install the cyclone assembly and prefilter into the dust cup.
Slightly tilt the dust cup so the slot aligns with the clip on the vacuum. Then gently push the dust cup until it clicks into place.

Fig. E-4-Fig. E-5

Cleaning the Filter

It is recommended to clean the filter once every 4 to 6 months.

Remove the dust cup as shown in the figure.
Remove the filter from the vacuum by pulling it down in the direction shown in the figure.
Rinse the filter with rotating it 360° .
Lightly tap the filter several times to remove any debris caught in it.
Allow the filter to air dry for 24 hours.

Fig. E-6-Fig. E-9

Note:

Only use clean water to wash the filter. Do not use detergent.
Do not attempt to clean the filter with a brush or finger.

Installing the filter

Insert the filter into the vacuum and gently press down, as illustrated.
Reinstall the dust cup.

Fig. E-10-Fig. E-11

Replacing the Air Outlet Filter

Remove the air outlet filter as shown in the figure.
Install a new one.

Fig. E-12-Fig. E-13

Note: The air outlet filter is non washable.
It is recommended to replace the filter once every 4 to 6 months.

Replace the dust collection bag
When the dust collection status indicator blinks orange, it means that the dust collection bag reaches capacity and needs to be replaced with a new one.

Take off the dust-removal hub cover.
Pull out the dust collection bag and discard it.
Note: Pulling outwards on the handle of the dust collection bag will seal the bag to prevent the dust and debris from accidentally falling out.
When the filter is dirty, rinse it with water. Then place it in a well-ventilated place for at least 24 hours to make sure it is thoroughly dry.
Install a new dust collection bag by inserting the bag handle into the card slot.
Install back the dust-removal hub cover.

Fig. E-14-Fig. E-18
Note: It is recommended to replace the dust collection bag every two months. If the dust collection bag reaches capacity, the indicator blinks orange.

Replacing the Battery Pack
The vacuum contains a removable rechargeable lithium-ion battery pack which has a limited number of recharge cycles. After extended use, the battery pack may no longer hold a charge. If this happens, it means the battery pack has reached the end of its life cycle and needs to be replaced.

Press down the battery pack release button and slide the battery pack to the right, as illustrated, to remove it.
Install the new battery pack.

Fig. E-19

Cleaning the Multi-Surface Brush

Turn the lock counterclockwise until it stops, then remove the roller from the roller brush.
Use scissors to cut off the hairs and fibers that get stuck on the brush roller. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.
When it is dirty, rinse the brush roller with clean water until it is clean.
Stand the brush roller upright for at least 24 hours until it is fully dry.

Fig. E-20-Fig. E-23

Cleaning the Soft Roller Brush

As shown in the picture, press the brush roller release button to remove the roller from the slot.
Use scissors to cut off the hairs and fibers that get stuck on the brush roller.
Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.
When it is dirty, rinse the brush roller with clean water until it is clean.
Stand the brush roller upright for at least 24 hours until it is fully dry.

Fig. E-24-Fig. E-27

Cleaning the Motorized MiniBrush

Use a coin as illustrated to rotate the lock counterclockwise until you hear a click.
After unlocking the motorized mini-brush, remove the brush roller, then rinse and clean it.
Stand the brush roller upright in a wellventilated area for at least 24 hours until it is fully dry.
Once the brush roller is dry, reinstall it by following the disassembly steps in reverse.

Fig. E-28-Fig. E-31

FAQ

If the vacuum is not working properly, please refer to the table below.

Errors	Possible Causes	Solutions
Vacuum does not work.	The appliance is out of battery or its battery level is
low.	Fully charge the vacuum, then resume use.
Overheat protection mode triggered by a blockage.	Clean the suction opening

or air duct. Wait until the vacuum cools down, then reactivate it.
The suction opening or air duct is blocked.| Clear any blockage from the suction opening or air duct.
Weak suction force.| The dust cup is full and/or filter assembly is clogged.| Empty the dust cup and/or clean the filter assembly.
An attachment is blocked.| Clear any blockage in the attachment.
The motor makes a strange noise.| Main suction opening or extension rod is blocked.| Clear any blockage in the main suction opening or extension rod.
The battery indicator is solid red when charging the vacuum.| Battery pack is damaged.| Please contact after-sales service for maintenance.
The battery indicator blinks red after turning on the Vacuum.| The motor temperature is too high. / The bush roller is blocked. / The air duct is blocked.| Check these parts in turn.
The battery indicator does not light up when charging.| The vacuum is not properly placed on the dust-removal hub.| Make sure that the charging contacts of the vacuum is aligned with that of the dust-removal hub.
The battery is charged and switches to Sleep Mode automatically.| The vacuum runs normally.
The problem persists after ruling out the above two possibilities.| Please contact the after-sales department for maintenance.
Charging too slow.| The battery temperature is too low or too high.| Wait until the battery temperature returns normal, and then recharge.
LED lights of the multi-surface brush and motorized mini-brush do not work.| LED lights are damaged.| Please contact the after-sales department for maintenance.
The dust collection status indicator is solid orange.| The dust collection bag is uninstalled or inappropriately installed.| Before dust collecting starts, confirm that the dust collection bag has been installed or installed in place.
The dust collection status indicator is blinking orange.| The dust collection bag reaches capacity or the air duct is blocked.| Replace a new dust collection bag or clean the air duct. Then press and hold the dust collection button for 3s to troubleshoot the problem.

Specifications

Vacuum Cleaner

The lithium-ion pack contains substances that are hazardous to the environment. Before disposing of the vacuum, please remove the battery pack, then discard or recycle it in accordance with local laws and regulations of the country or region it is used in.
The appliance must be disconnected from the power supply when removing the battery.
Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.

WEEE Information

**** All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.