dreame D9 Robot Vacuum User Manual

dreame D9 Robot Vacuum

Safety Information

Usage Restrictions

• This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.
• Do not use the robot in an area suspended above ground level without a protective barrier.
• Do not use the robot at an ambient temperature above 40° C or below 0° C or on a floor with liquids or sticky substances. Pick up any cables from the floor before using the robot to prevent it from dragging them while cleaning.
• Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
• This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.
• Children shall not play with this product. Ensure children and pets are kept at a safe distance from the robot while it is operating.
• Keep the brush cleaning tool out of reach of children.
• Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
• Keep hair, fingers, and other body parts away from the suction opening of the robotss.
• Do not use the robot to clean any burning substances.
• Do not vacuum up hard or sharp objects.
• Make sure the robot is turned off and the charging dock is unplugged before cleaning or performing maintenance.
• Do not wipe any part of this product using a wet cloth or any liquids.
• Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage arising from improper use of this product.

Batteries and -Charging

• Do not use any third-party battery, charger, or charging dock. Use only with RCS0 supply unit.
• Do not attempt to disassemble, repair, or modify the battery or charging dock on your own.
• Do not place the charging dock near a heat source.
• Do not use a wet cloth or wet hands to wipe or clean the dock’s charging contacts.
• Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility. If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
• Make sure the robot is turned off when being transported and kept in its original packaging if possible.
• If the robot will not be used for an extended period, fully charge it, then turn it off and store in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
• This product contains batteries that can only be replaced by qualified technicians or after-sales service.

Hereby,Dreame Trading (Tianjin) Co.,Ltd declares that the radio equipment type RLS5-WH0 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.dreame.tech

Product Overview

Accessories

• Charging Dock
• Cleaning Tool
• Power Cord
• Water Tank
• Mop Pad
• Side Brush

Note: The illustrations in this manual are for reference only. Please refer to the actual product for the actual appearance.

Robot

Robot Sensors

• Dust Bin
• Mopping Module
• Charging Dock

Clearing Home Environment

• To prevent your robot from getting tangled or trapped, tidy up any loose cord (including power cord of charging dock), dishcloth, slipper, toy, etc.
• Before cleaning, use physical barrier at the edge of stairs and sofa to prevent your robot from getting trapped or tumbling down.
• Open the door of the room to be cleaned, and put the furniture into proper place to make more space.
• To prevent the robot from not recognizing the area to be cleaned, do not stand in the front of robot, threshold, hall way or narrow places.

Preparation

1. Remove the protective film
   Remove the protective films on the side of collision buffer and charging dock.

2. Install the side brush

3. Place the charging dock on the level ground against wall and connect to a power outlet
   Note:

   • Make sure there is a distance of 0.5 meters or more on either side of the charging dock, and more than 1.5 meters in front of it.
   • Tidy up any loose cord which could accidentally move or unplug the charging dock.
   • To ensure you can well connect to the robot with your phone, make sure the robot and charging dock are in the range of Wi-Fi.
   • Do not place the charging dock in an area with direct sunlight or where other objects could block its signaling area, as this may hinder the robot from returning to the charging dock.

4. Place the robot onto the charging dock to recharge. The robot will turn on automatically and charge
   Battery Level Indicator

5. White: Battery level is more than 15%

6. Orange: Battery level is less than 15%
   Note:

  * Fully charge before first use.
  * Don’t install the mopping module while charging. Ensure the charging is in a safe environment to prevent floor damage caused by wet dishcloth.

Connecting with Mi Home/Xiaomi Home App

This product works with Mi Home/Xiaomi Home app *.

1. Download Mi Home/Xiaomi Home App
   Scan the QR code to download and install the app. You will be directed to the connection setup page if the app is installed already. Or search “Mi Home/Xiaomi Home” in the App Store to download and install it.

2. Add Device
   Open Mi Home / Xiaomi Home app, and tap ” ” on the upper right. Then tap top right corner ” ” , scan the QR code, add “Dreame Robot Vacuum D9” and follow prompts to finish the connection.
   Note:

   • Only 2.4GHz Wi-Fi is supported.
   • The version of the app might have been updated. please follow the instructions based on the current app version.

3. Reset Wi-Fi
   Simultaneously press and hold the buttons and until you hear a voice saying “Waiting for the network configuration”. Once the Wi-Fi indicator is slowly blinking, the Wi-Fi has been successfully reset.
   Note: When your phone does not connect to the robot successfully, reset the Wi-Fi and add the device again.

How to Use

1. Turn On/Off
   Press and hold the button for 3 seconds to turn on the robot. Once the power indicator turns solid white, the robot is in standby mode. To turn off the robot, press and hold the button for 3 seconds while the robot is stationary. Turning off the robot will end the current cleaning task.

2. Start Cleaning
   Press the button briefly to turn on the robot. Upon activation, the robot will accurately map out routes, and then methodically clean each room in a way that it firstly cleans along edges and walls and then cleans floors in an S-shape pattern to ensure a thorough job.
   Note: If the battery is too low, the robot will automatically return to the dock to charge. It will resume unfinished cleaning tasks after charging to the appropriate power.
   (Resume Cleaning mode need to open in advance on the APP.)

3. Cleaning Mode
   Four cleaning modes are available in the Mi Home/Xiaomi Home app: Quiet, Standard, Strong and Turbo. The default mode is Standard.

4. Pausing/Sleep Mode
   Pausing: Press any button to pause the robot during cleaning.
   Sleep Mode: The robot will automatically enter sleep mode after 10 minutes of inactivity, then the power and charging indicators will go off. To wake up the robot, press any button.
   Note:

   • The robot will turn off automatically in the sleep mode more than two hours.
   • When the robot is paused, placing it onto the charging dock will end the current cleaning task.

5. Do Not Disturb Mode
   Do Not Disturb mode prevents the robot from automatically starting cleaning tasks, and the power indicator remains off. You can enable Do Not Disturb or modify its hours in the app.（The mode is opened by default from 22:00 to 08:00.）
   Note:

   • Scheduled cleanups will still be carried out during the DND period.
   • The robot will continue cleaning after this period ends.

6. Spot Clean mode
   When the robot is in standby mode or paused, press and hold the button for 3 seconds to start Spot Clean mode. In this mode, it will clean a square-shaped area of 1.5 ×1.5 meters directly around the robot. When the spot cleaning is done, the robot will automatically return to its original location and shut off.
   Note: Activating Spot Clean mode will end the current cleaning task of the robot.

7. Scheduled Cleaning
   You can schedule cleaning time in the Mi Home/Xiaomi Home app. The robot will automatically start cleaning at the designated time and then return to the charging dock to recharge when the cleaning is done.

8. More APP Functions
   The app can be used to set up advanced functions such as selected room cleaning, zone cleaning, forbidden area / virtual wall, etc.
   Note:

   • Follow the instructions on the APP interface to use more functions.
   • The version of the app might have been updated, and please follow the instructions based on the current app version.

9. Use the Mopping Function
   It is recommended that all floors are vacuumed at least three times before the first mopping session to achieve better cleaning effect.

10. Dampen the mop pad and wring out excess water. Slide the pad all the way into the slot of the water tank until it is securely in place.

11. Open the water tank lid, fill the tank with water, then securely close the lid.
    Note: Do not use non-designated detergents or disinfectants.

12. Align the mopping module as indicated by the arrow, then slide it into the back of the robot until it clicks into place. Press the button or use Mi Home/Xiaomi Home app to start cleaning.
    Note:

  * It is not recommended to use the mopping function on the carpets.
  * Use the app to adjust the water flow as required.
4. Press the two side clips inwards and slide the water tank backwards to separate it from the robot.  

Note: When the robot is charging or not in use, remove the mopping module, pour out all remaining water in the tank, and clean the mop pad to prevent mildew or lingering odors.

Routine Maintenance

Clean the Dust Bin and Filter

1. Open the robot cover, then press the dust bin clip to remove the dust bin.

2. Open the dust bin cover as indicated by the diagram.

3. Remove the filter and tap it basket gently.
   Note: Do not attempt to clean the filter with a brush or finger.

4. Rinse the dust bin and filter with water until it is clean. Thoroughly dry the filter before re-installing.
   Note:

   • Only clean water should be used to clean the filter. Do not use detergent.
   • Keep it in a well-ventilated or cool place for at least 24 hours.

Clean the Mopping Module

1. Press the two release clips on the side of water tank, remove the mopping module and pull the mop pad off the mopping module.

2. Pour out the water in the tank. Clean with water only and leave to air dry before re-installing.
   Note: Do not use any cleaning agents or disinfectants.

3. Clean the mop pad with water only and leave to air dry before re-installing.
   Note:

   • Remove the pad from the mopping module before cleaning it, and make sure dirty water does not flow back into the water outlet to avoid clogging.
   • For optimal performance, it is recommended to replace the mop pad every 3 to 6 mouths.

4. If slow water flow occurs, or the volume is not well-distributed, please clean the air hole in the cover of the water tank.

Clean the Main Brush

Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.

Pull out the brush covers as indicated by the diagram. Use the included cleaning tool to remove any hairs tangled on the brush.

Clean the Side Brush
Pull out the side brushes and use the included cleaning tool to remove any hair tangled on the brush.
Note: Do not pull out the hair excessively to avoid the damage of brush when the hair is tightly tangled on the brush.

Clean the Main Wheel / Omnidirectional Wheel

Note: Use tools such as a small screwdriver, etc. to separate the axle and the tire.

Note: Please use dry dishcloth for cleaning, as the robot and inner charging dock include sensitive elements. Do not use wet dishcloth to prevent damage caused by water.

Clean the LDS Sensor / Returning to Charge Sensor/Edge Sensor

Clean the Cliff Sensor

Clean the Charging Contact

Robot Restarting
If the robot stops responding or cannot be turned off, press and hold down the button for 6 seconds to forcefully turn it off. Then press and hold the button for 3 seconds to turn the robot on.

Battery
The robot contains a high-performance lithium-ion battery pack. Please ensure that it remains well-charged during daily use to maintain optimal battery performance. If the robot is not used for an extended period, turn it off and put it away. To prevent damage from over-discharging, the robot should be recharged at least once every three months.

FAQ

rRaetcuhrearigsetothoelorwob(obtealotwth0e°cCh) aorrgtionog hdiogchk(,atbhoenvetr4y0a°Cg)a.iTnh. e operating temperature of the obot is 0°C to 40°C.
Robot does not recharge| TPhoeorcchoanrgtaincgt. dColecaknisthneotcrheacregiivnigngcopnotwacetrs. Polfetahseecchoanrfgirinmgtdhoactkboanthdetnhdesrobf otht.e power cord are plugged in correctly.
Rchoabrogtindgoedsonckot return to| TPhleearseeacrleeatonothmeadnoycokb’sstsriugcntaiolings aroeua.nd the charging dock. Place the charging dock in a more open area.
Robot is malfunctioning| Turn off the robot and then reactivate it.
Robot makes a strange noise| Arefmoroevigenanoybjdeecbt rmisi.ght be caught in the main brush, side brush, or one of the main wheels. Stop the robot and
Refofibcoietnntolylor gleearvcelseadnusst behind| TAhfoerdfilutsetr bisinblios cfuklel.dP. Plelaesaeseclcelaenaniti.t. brush. Please clean it. eign object is caught in the main

RWoi-bFoi t cannot connect to

| THLhocemreei iaspspo,mtrheethnsintirgynwrercoonngnwecitthintgh.e Wi-Fi connection. Reset the Wi-Fiiand download the latest version of the Mi Home/Xiaomi W5oi-FaitsoignnFpaieliismwi esaoku.pMisaonkroeetsouprPeletheed .roPbleosatsieseeiynnsaunrraertehaewloiotchatgioondpWerim-2F .4iscGsoiovzneroang-eFth.i e Mi Home/Xiaomi Home app is opened.

TGheHzusWeir-nams neootrspaspswat rd.of Wai-sFei eisninucrorreocut. rPolebaostecensnuercetsetnoter corHrecWt iuse.r name and passward.

Rscohbeodtudleodescnleoatnpinegrform| Robot has low battery. Scheduled cleaning will start after charging.
Problem Type| Solution
---|---
Ddoceks cleoanvsiunmg tehpeorwobeor tifoint’sthaelrecahdaryging charged?| Loepativminagl tbhaettreorbyopteornfotrhmeacnhcaer.ging dock after it’s fully charged consumes very little electricity and helps maintain
Dfuosoree1ds6?thoeurorsbtohtenfeiresdt tthorbee tfuimllyeschitairsged| Lroitbhoiut mbebfoarteteuriseins gdoit.not suffer from memory effects, so it is not necessary to wait 16 hours after fully charging the
Nmoodwualtee,rocroomnelys aoulittolef tbhitecmomopepsionugt| Claenafnirmtuhrethmatotphief iwtpabpteecrotmaneks idsifritlyle.dd with water, and clean the mop pad if necessary. Clekaenstheebtlhoewmhole oandthiseinwsatatellretancokr. rectly according to the user manual.
Rchoabrogtindgoesn’t resume cleaning after| MThaekerosbuoret dthoeesronboottreissnuomtesectletaonDinogNwoht eDnisittuirsbmmaonduea,llwy hreicchawrigllepdroervepnlatciet dfrontoretshuemcihnagrgclineagndinogck. .
Rdocbkotadftoeer sbne’itnrgetmuronvetodcharging| Mchoavrignigngthdeorcokb, oittmmiagyhtcanuostebiet atoblree-tpooasuittioomn aittsiecalflloyrrreet- umrnaponitsits orwronu,nindiwnhgsic. hIfctahseeroyobuotniesetdootofamr farnoumaltlhyeplace the robot onto the charging dock.

Specifications]

Robot

Charging Dock

Under normal use of condition, this equipment should be kept a separation dist ance of at least 20cm between the antenna and the body of the user.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

For further information, please go to www.dreame.tech Manufactured by: Dreame Trading (Tianjin) Co.,Ltd
Made in China

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