dreame D9 Robot Vacuum Cleaner User Manual

dreame D9 Robot Vacuum Cleaner

Product Information

Robot Vacuum D9
The Robot Vacuum D9 is a smart robotic vacuum cleaner designed to clean floors with ease. It comes equipped with a range of features such as spot clean mode, omnidirectional wheel, laser distance sensor, and cliff sensor. The robot vacuum is also equipped with a mopping module that can be used to mop the floor after cleaning. The product comes with accessories such as a charging dock, cleaning tool, power cord, water tank, mop pad, and side brush.

Product Usage Instructions

Before using the Robot Vacuum D9, please follow the below instructions:

Clearing Home Environment

• Tidy up any loose cords, including power cord of charging dock
• Use physical barriers at the edge of stairs and sofa to prevent the robot from getting trapped or tumbling down
• Open the door of the room to be cleaned and put furniture into proper place to make more space
• Avoid standing in front of the robot, threshold, hallway, or narrow places to prevent the robot from not recognizing the area to be cleaned

Preparation

• Remove the protective film on the side of the collision buffer and charging dock
• Install the side brush by clicking it into place
• Place the charging dock on level ground against a wall and connect it to a power outlet
• Ensure there is a distance of 0.5 meters or more on either side of the charging dock and more than 1.5 meters in front of it
• Tidy up any loose cords that could accidentally move or unplug the charging dock
• Ensure the robot and charging dock are within Wi-Fi range to connect to the robot with your phone
• Avoid placing the charging dock in an area with direct sunlight or where other objects could block its signaling area as this may hinder the robot from returning to the charging dock
• Place the robot onto the charging dock to recharge. The robot will turn on automatically and charge.

Battery Level Indicator

The battery level indicator shows the battery level of the robot. White indicates that the battery level is more than 15%, and orange indicates that the battery level is less than 15%.

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

Safety Information

Before using the product, please read the safety instructions carefully provided in the user manual to avoid any accidents or injuries.

Usage Restriction

• This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in commercial or industrial setting.
• Do not use the robot in an area suspended above ground level without a protective barrier.
• Pick up any cables from the floor before using the vacuum-mop to prevent it from dragging them while cleaning.
• Remove fragile or small items from the floor to prevent the robot into bumping and damaging them.
• This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies or limited experience or knowledge, under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.
• Children shall not play with this product. Ensure children and pets are kept at a safe distance from the robot while it is operating.
• Keep the brush cleaning tool out of reach of children.
• Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
• Keep hair, fingers, and other body parts away from the suction opening of the robots.
• Do not use the robot to clean aby burning substances.
• Do not vacuum up hard or sharp objects.
• Make sure the robot is turned off and charging dock is unplugged before cleaning or performing maintenance.
• Do not wipe any part of this product using a wet cloth or any liquids.
• Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage arising from improper use of this product.

Batteries and Charging

• WARNING: Do not use any third-party battery. Use only with RCS0 charging dock.
• Do not attempt to disassemble, repair, or modify the battery or charging dock on your own.
• Do not place the charging dock near a heat source.
• Do not use a wet cloth or wet hands to wipe or clean the dock’s charging contacts.
• Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
• If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
• Make sure the robot is turned off when being transported and kept in its original packaging if possible.
• If the robot will not be used for an extended period, fully charge it, then turn it off and store is a cool, dry place.
• Recharge the robot at least once every 3 months to avoid over-discharging the battery.
• This product contains batteries that can only be replaced by qualified technicians or after-sales service.

Product Overview

The Robot Vacuum D9 has various buttons, indicators, and sensors that help in its functioning. The spot clean button is used to start the spot clean mode, the power/clean button is used to start cleaning after the robot is powered on. The status indicator shows the cleaning status, and the dock button sends the robot back to the charging dock. The robot has various sensors such as edge sensor, dustbin sensor, and bumper sensor that help in avoiding obstacles. The Wi-Fi indicator shows the Wi-Fi connectivity status of the robot.

Accessories

Note: The illustrations in this manual are for reference only. Please refer to the actual product for the actual appearance.

Robot

Robot Sensors

Dust Bin

Mopping Module

Charging Dock

Clearing Home Environment

To prevent your robot from getting tangled or trapped, tidy up any loose cord (including power cord of charging dock), dishcloth, slipper, toy, etc. Before cleaning, use physical barrier at the edge of stairs and sofa to prevent your robot from getting trapped or tumbling down. Open the door of the room to be cleaned, and put the furniture into proper place to make more space. To prevent the robot from not recognizing the area to be cleaned, do not stand in the front of robot, threshold, hallway or narrow places.

Preparation

Remove the protective film Remove the protective films on the side of collision buffer and charging dock.

Install the side brush

Note: Install the side brush until it clicks into place.
Place the charging dock on the level ground against wall and connect to a power outlet

Note:

• Make sure there is a distance of 0.5 meters or more on either side of the charging dock, and more than 1.5 meters in front of it.
• Tidy up any loose cord which could accidentally move or unplug the charging dock.
• To ensure you can well connect to the robot with your phone, make sure the robot and charging dock are in the range of Wi-Fi.
• Do not place the charging dock in an area with direct sunlight or where other objects could block its signalling area, as this may hinder the robot from returning to the charging dock.

Place the robot onto the charging dock to recharge. The robot will turn on automatically and charge

Battery Level Indicator

• White: Battery level is more than 15%
• Orange: Battery level is less than 15%

Note:

• Fully charge before first use.
• Don’t install the mopping module while charging. Ensure the charging is in a safe environment to prevent floor damage caused by wet dishcloth.

Connecting with Mi Home/Xiaomi Home App

This product works with Mi Home/Xiaomi Home app

Download Mi Home/Xiaomi Home App
Scan the QR code to download and install the app. You will be directed to the connection
setup page if the app is installed already. Or search “Mi Home/Xiaomi Home” in the App Store to download and install it.

Add Device
Open Mi Home/Xiaomi Home app, and tap “ ” on the upper right. Then tap top right cornet “ ”, scan the QR code, add “Dreame Robot Vacuum D9” and follow prompts to finish the connection.

Note:

• Only 2.4GHz Wi-Fi supported.
• The version of the app might have been updated. Please follow the instructions based on the current app version.

Reset Wi-Fi
Simultaneously press and hold the buttons until you hear a voice saying “Wating for the network configuration”. Once the Wi-Fi indicator is slowly blinking, the Wi-Fi has been successfully reset.

Note: When your phone does not connect to the robot successfully, reset the Wi-Fi and add the device again.

How to Use

Turn On/Off
Press and hold button for 3 seconds to turn on the robot. Once the power indicator turns solid white, the robot is in standby mode. To turn off the robot, press and hold the button for 3 seconds while the robot is stationary. Turning off the robot will end the current cleaning task.

Start Cleaning

Press the  briefly to turn on the robot. Upon activation, the robot will accurately map out  routes, and then methodically clean each room in a way that it firstly cleans along edges and walls and then cleans floors in an S-shape pattern to ensure a thought job.

Note: If the battery is too low, the robot will automatically return to the dock to charge. It will resume unfinished cleaning tasks after charging to the appropriate power. (Resume Cleaning mode need to open in advance on the APP).

Cleaning Mode
Four cleaning modes are available in the Mi Home/Xiaomi app: Quiet, Standard, Strong and Turbo. The default mode is Standard.

Pausing/Sleep Mode
Pausing: Press any button to pause the robot during cleaning. Sleep Mode: The robot will automatically enter sleep mode after 10 minutes of inactivity, then the power and charging indicators will go off. To wake up the robot, press any button.

Note

• The robot will turn off automatically in the sleep mode more than 12 hours.
• When the robot is paused, placing it onto the charging dock will end the current cleaning task.

Do Not Disturb Mode
Do Not Disturb mode prevents the robot from automatically starting cleaning tasks, and the power indicator remains off. You can enable Do Not Disturb or modify its hours in the app. (The mode is opened by default from 22:00 to 08:00.)

Note

• Scheduled clean-ups will still be carried out during the DND period.
• The robot will continue cleaning after this period ends.

Spot Clean Mode
When the robot is in standby mode or paused, press and hold the button for 3 seconds to start Spot Clean mode. In this mode, it will clean a square-shaped area of 1.5 x 1.5 meters directly around the robot. When the spot cleaning is done, the robot will automatically return to its original location and shut off.

Note: Activating Spot Clean mode will end the current cleaning task of the robot.

Scheduled Cleaning
You can schedule cleaning time in the Mi Home/Xiaomi app. The robot will automatically start cleaning at the designated time and then return to the charging dock to recharge when the cleaning is done.

More APP Functions
Follow the instructions on the APP interface to use more functions. The version of the app might have been updated, and please follow the instructions based on the current app version.

Use the Mopping Function
It is recommended that all floors are vacuumed at least three times before the first mopping session to achieve better cleaning effect.

1. Dampen the mop pad and wiring out excess water. Slide the pad all the way into the slot of the water tank until it is securely in place.
2. Open the water tank lid, fill the tank with water, then securely close the lid. Note: Do not use non-designated detergents or disinfectants.
3. Align the mopping module is indicated by the arrow, then slide it into the back of the robot until it clicks into place. Press the button or use Mi Home/Xiaomi Home app to start cleaning. Note
4. It is not recommended to use the mopping function on the carpets.
5. Use the app to adjust the water flow as required.
6. Press the two slide clips inwards and slide the water tank backwards to separate it

Note: When the robot is charging or not in use, remove the mopping module, pour out all remaining water in the tank, and clean the mop pad to prevent mildew or lingering odors.

Routine Maintenance

Clean the Dust Bin and Filter

1. Open the robot cover, then press the dust bin clip to remove the dust bin.
2. Open the dust bin cover as indicated by the diagram.
3. Remove the filter and tap it basket gently. Note: Do not attempt to clean the filter with a brush or finger.
4. Rinse the dust bin and filter with water until it is clean. Thoroughly dry the filter before re-installing.

Note:

• Only clean water should be used to clean the filter. Do not use detergent.
• Keep it in a well-ventilated or cool place.

Clean the Mopping Module

1. Press the two release clips on the side of water tank, remove the mopping module and pull the mop pad off the mopping module.

2. Pour out the water in the tank. Clean with water only and leave to air dry before re- installing.
   Note: Do not use any cleaning agents or disinfectants.

3. Clean the mop pad with water only and leave to air dry before re-installing.
   Note:

4. Remove the pad from the mopping module before cleaning it, and make sure dirty water does not flow back into the water outlet to avoid clogging.

5. For optimal performance, it is recommended to replace the mop pad every 3 to 6 months.

6. If slow water flow occurs, or the volume is not well-distributed, please clean the air hole in the cover of the water tank.

Clean the Main Brush
Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.

Pull out the brush covers as indicated by the diagram. Use the included cleaning tool to remove any hairs tangled on the brush.

Clean the Side Brush
Pull out the side brushes and use the included cleaning tool to remove any hair tangled on the brush. ¨

Note: Do not pull out the hair excessively to avoid the damage of brush when the hair is tightly tangled on the brush.
Clean the Main Wheel / Omnidirectional Wheel

Note :

• Use tools such as small screwdriver, etc. to separate the axle and the tire.
• Please use dry dishcloth for cleaning, as the robot and inner charging dock include sensitive elements. Do not use wet dishcloth to prevent damage caused by water.

Clean the Laser Distance Sensor / Returning to Charge Sensor / Edge Sensor

Clean the Cliff Sensor

Clean the Charging Contact

Robot Restarting
If the robot stops responding or cannot be turned off, press and hold down the button for 10 seconds to forcefully turn it off. Then press and hold the button for 3 seconds to turn the robot on.

Battery
The robot contains a hight-performance lithium-ion battery pack. Please ensure that it remains well-charged during daily use to maintain optimal battery performance. If the robot is not used for an extended period, turn it off and put it away. To prevent damage from over-discharging, the robot should be recharged at least once every three months.

FAQ

Robot does not turn on

| Battery level is low. Recharge the robot at the charging dock, then try again. The ambient temperature is too low (below 0°) or too high above (40°C). The operating temperature of the vacuum-

mop is 0°C to 40°C.

Robot does not recharge

| The charging dock is not receiving power. Please confirm that both ends of the power cord are plugged in correctly. Poor contact, clean the charging contacts of the charging dock and the

robot.

Robot does not return to charging dock| There are too many obstructions around charging dock. Place the charging dock in a more open area.
Robot is malfunctioning| Turn of the robot and the reactivate it.

Robot makes a strange noise

| A foreign object might be caught in the brush, side

brush, or one of the main wheels. Stop the Robot and remove any debris.

Robot no longer cleans efficiently or leaves dust behind

| The dust bin is full. Please clean it. The filter is blocked. Please clean it.

A foreign object caught in the brush. Please clean

it.

Robot cannot connect to Wi-Fi

| There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the Mi Home/Xiaomi Home app, then try reconnecting it.

Location permission is not opened. Please ensure the location permission on the Mi Home/Xiaomi Home app is opened.

Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.

5GHz Wi-Fi is not supported. Please ensure your

robot connects to 2.4GHz Wi-Fi.

Robot does not perform scheduled

cleaning.

| Robot has low battery. Scheduled cleaning will start

after charging.

Does leaving the Robot on the charging dock consume power if

it’s already charged?

| Leaving the robot on the charging dock after it’s fully charged consumes very little electricity and

helps maintain optimal battery performance.

No water comes out of the

mopping module, or only a little

| Confirm that the water tank is filled with water and

clean the mop pad if necessary.

bit comes out.| Clean the mop if it becomes dirty.

Make sure the mop pad is installed correctly according to the user manual.

Clean the blowhole on the water tank.

---|---

Robot doesn’t resume cleaning after charging.

| Make sure the robot is not set to Do Not Disturb mode, which will prevent it from resuming cleaning.

The robot does not resume cleaning when it is manually recharged or placed onto the charging

dock.

Robot doesn’t return to charging dock after being moved

| Moving the robot may cause it to re-position itself or re-map its surrounding. If the vacuum-mop is too far from the charging dock, it might not be able to automatically return on its own, in which case you need to manually place the vacuum-mop onto the

charging dock.

Specifications

Robot

• Model: RLS5-WH0
• Battery: 5200 mAh (Battery Nominal Capacity)
• Charging: Time Approx. 6 hours
• Wireless: Connectivity Wi-Fi IEEE 802.11b/g/n 2.4GHz
• Rated: Voltage 14.4V
• Rated: Power 40W
• Operation: Frequency 2400-2483.5 MHz
• Maximum: Output Power <20 dBm

Charging Dock

• Model: RCS0
• Rated : Input 100-240 V ~ 50/60 Hz 0.05A
• Rated: Output 19.8 V 1A

Under normal use of condition, this equipment should be kept a separation distance of at least 20cm between the antenna and the body of the user.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

• Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
• Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as batteries, etc.).
• Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
• If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative: Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440

Subject of the declaration:

• Title: Robot Vacuum
• Model / Type: RLS5-WH0

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):

• Directive No. 2014/53/EU
• Directive No. 2011/65/EU as amended 2015/863/EU

WEEE
This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

CONTACT

✉ www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer: Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Prague 7, www.alza.cz

References

• Alza.sk – rýchly a pohodlný nákup odkiaľkoľvek | alza.sk
• alza.at
• Alza | Alza.co.uk
• alza.de
• alza.hu
• alza.sk

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