FORTRESS FSSCG5 Smart Battery Camera Instruction Manual

June 8, 2024
FORTRESS

FSSCG5 Smart Battery Camera
Instruction ManualFORTRESS FSSCG5 Smart Battery
Camerawww.FortressSecurityStore.com

Packing List

Camera x 1
USB Charging Cable x 1
Bracket x 1
User Manual x 1
Mounting Kit x 1

Product Appearance

FORTRESS FSSCG5 Smart Battery Camera - Figure 1FORTRESS FSSCG5 Smart Battery Camera - Figure
2

Quick Start

The wireless sm art battery cam era operates on the built-in intern al batteries and can also be pow ered using the included A C -P ow er supply.

Download and install the App
The wireless smart battery camera supports Android and iOS devices using the mobile App. For your best experience, please scan the QR code below with your mobile  phone, install the App, and follow the instruction to complete the user registration.

https://www.vicohome.io/download/

Add camera
Sign in to the App, tap on the Green “+” symbol on the upper right hand corner then tap on “Add a New Camera” and follow the prompts displayed on screen (please bring  the camera and device close to the router when initially configuring). FORTRESS FSSCG5 Smart Battery Camera - Figure
3

Set Up the Camera

Step 1 After pressing the camera switch for 3 seconds, the camera will turn on. The camera will emit the scanning sound “Ding Dong Ding Dong” after it is turned on ( if  you do not hear it, please quickly press the power button twice). FORTRESS FSSCG5 Smart Battery Camera - Figure
4

Step 2 Tap on the “Add Camera Now” button on the App and follow the on screen instructions for the Battery Camera by long pressing the power button on the bottom of  the camera. Once you hear the camera chime please tap on the circle next to “I heard the sound or saw the light on”, then tap on “Next Step”.
Step 3 On the following page please confirm that you hear the camera emitting a beeping sound and tap on the circle next to “I heard a beeping sound” then tap on “Next  Step”.
Step 4 On the next page select your desired 2.4 G H z W iFi netw ork from the dro p dow n m enu under”W iFi N am e (S S ID )” then enter the passw ord. To ensure a  longer co nnection range, the cam era only supports 2.4 G H z W iFi w ith stronger w all penetration capability and does not currently support enterprise level authentication. Once com plete please tap on “Next Step”

FORTRESS FSSCG5 Smart Battery Camera - Figure 5

S tep 5 P oint the lens of the cam era at the Q R co de generated by the A pp about 7inches aw ay until you hear a “D ing” sound. FORTRESS FSSCG5 Smart
Battery Camera - Figure 6

Step 6 After a few m om ents the cam era will pro vide a pro m pt sound indicating that the co nnection w as successful. At this point the App will request that you place the  cam era at the location you w ish to set rt up at (you do not need to m ount it at this point). Please check the signal strength to ensure that it is adequate fo r this location then tap on “Next Step” .

Wi-Fi connection troubleshooting:
If you hear “WiFi Password Error” from the camera, please check whether the WiFi password you entered into the App is correct.
Some common issues the first letter of the password getting auto-capitalized on some devices.
If you hear “WiFi not found” please check whether your selected WiFi network has the correct name and make sure to place the camera as well as the device you installed the  App on is near the router. Also make sure the network is broadcasting in 2.4Ghz as 5Ghz bands are not supported.
If you hear “Authentication Error”, please ensure that the WiFi network is not set up with enterprise level authentication as the device only supports security levels of WPA-2  and below.
If you hear “Retrieving IP timeout” this indicates that there are too many devices connected to your router and is unable to allocate additional space for the camera. Please  remove some of your connected devices and restart the router before attempting to connect the camera again.
If you hear “Cloud service connection fail” please check to make sure your router is properly connected to the external network, typically this is your modem connection.  This error is usually caused by a network disconnection or your router is set up for local area connections only. Please check your network connectivity then attempt to  connect the camera again.

Install the Camera

The cam era can be placed on surfaces such as a shelf, ledge, or table. Y ou can also m ount the cam era to the w all w ith the included m ounting hardw are.
Select a good spot for your camera
Select a good spot for your camera, please install the camera in a position where its view is not blocked and ensure that it is within the coverage of the WiFi network. The PIR infrared sensor is more sensitive to movements across the camera’s field of view than movements toward or away from the camera. FORTRESS FSSCG5 Smart Battery Camera - Figure 8

Install the bracket
Screw fixing:
Use the drilling tool to punch holes on the wall according to the hole distance of the base. It is recommended to mark the holes on the wall with a pencil before drilling.  Screw the expansion nut into the holes on the wall, and then connect the bracket to the expansion nut with screws to complete the fixing. FORTRESS FSSCG5 Smart Battery Camera - Figure
9

Fixing the camera
Align the bracket screw with the screw hole on the back of the camera, and then rotate it to the tightened state.

Adjust the angle
Adjust the camera to an appropriate angle, the best angle is about 15 degrees downward, and then tighten the base by rotating it in clockwise direction to fix the angle. FORTRESS FSSCG5 Smart Battery Camera - Figure
11

Sheare the Camera

You can provide access to the camera live stream as well as previously recorded footage to family and friends using the camera share function. Only the administrator account that initially set up the camera can invite other users to share.

  1. Find the camera you want to share on the App homepage or camera setting page. Tap on the button to enter the “Share” page. FORTRESS FSSCG5 Smart Battery Camera - Figure 12

  2. Click “Invite”, and a QR code will be generated fo r sharing.

  3. For the members you need to share, find “A dd F riend’s Camera” in the “User” page to enter the scanning page.
    FORTRESS FSSCG5 Smart Battery Camera - Figure 13

  4. Scan the QR code on your mobile phone, and you will receive the confirmation notification after success. The sharing will be completed after you agree.

Charging the Camera

A pp w ill remind you to charge your cam era w hen the battery is low . Please use the M icro U S B cabl e to plug into the S V /1.5A charging adapter to charge the cam  era. During charging, the cam era’s indicator light is solid yellow, and when the cam era is fully charged, the indicator light will turn into solid green. It will take 8 hours to  fully charge the camera.

Indicator Light Status

Mode Status
Working mode Blue
Sleep mode Off
Charging mode Yellow
Fully charged mode Green

Product Specification

Item Specification
Camera lens Field of view: 123°
Image resolution Max. 2560 x 1440
Video bit rate Adaptive
Storage media Micro SD card (Up to 128GB)
Battery capacity 9000mAh
Adapter requirement 5V/1.5A
Waterproof rating I P66
Size 13575.282.4 (mm)

Firmware Upgrade
When you connect your camera through the App. it will prompt you if the latest firmware is available. You can also manually check the firmware upgrade in the settings of the App.
Please make sure that your camera is fully charged or connected to the power adapter before upgrading the firmware, please do not cut off the power supply during the upgrading.
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1), This device may not. cause harmful interference. (2), This device must, accept any interference received), including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits fora class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However. there is no guarantee that interference will not occur in a particular installation.lf this equipment does cause harmful interference to radio or television reception, w hich can be determ ined by turn ing the equipm ent off and on, the user is  encouraged to try to correct the interference by one or m ore of the fo llow ing measures:
Reorient or relocate the receiving antenna.
Increase the separation betw een the equipm ent and receiver.
Connect the equipment into an outlet on a circuit different from that to w hich the receiver is connected.
Consult the dealer or an experienced radio/TV technician fo r help.
To maintain com pliance w ith FCC’ s RF exposure guidelines, this equipm ent should be installed and operated w ith minimum distance between 20cm the radiator your  body: Use only the supplied antenna.

FAQ

Q: Camera permission management: How to invite family and friends to use my camera together?

– A: Open the App and select your camera on the home page. Click the share button on the home page or the “Share” in the camera settings to enter the sharing page, and  then click “Invite ” to generate a QR code. Your friends can now get some of the access rights by scanning the QR code on your phone.

Q: Why doesn’t the WiFi name appear when I connect to WiFi?

– A: On Apple devices with i0S13 and above, you need to turn on the “location permission” for the App in the system settings and change it to “allow when using.”

Q: Witt the camera show red lights when night vision is activated?

– A: The built-in infrared lamp beads make the camera only show some dim red lights when night vision is activated, but the image quality is still clear under no light environment.

Q: What are the requirements for WiFi?

– A: Please use a 2.4GHz wireless network. The device does not support the 5GHz wireless network. Meanwhile, please set the WiFi authentication method to WPA2-PSK or other lower level of the security method.

Q: How far should the camera be placed from the router?

– A: After testing, the WiFi connection distance can normally reach up to 150 meters in the open area. However, the actual situation depends on the strength of WiFi and its  surrounding environment (thick walls, electromagnetic devices, large metal objects will all cause interference to the WiFi signals). If the camera connection signal is weak or  unstable, please place the camera as close to the router as possible.

Q: What is the maximum length of recording time?

– A: If you set the duration as “Auto” when someone occurs in the view of the camera, it will start recording a video for up to 3 minutes.

Q: How to quickly view videos by category?

– A: Click the icon in the upper left corner of the “Library” page to start filtering videos by category. Select the category you want to see and then click “Save” to view the video playbacks.

Q: What should I do if the device is malfunctioning?

– A: Long press the power bottom for 3 seconds to restart it. If there is no response, you can remove the rubber plug at the button of the camera. Press the reboot hole with a pointed object to restart the camera.

Troubleshooting

For any technical difficulties that you may experience, we have a number of recommended and required network settings that you can check, as well as recommended troubleshooting steps that can resolve many potential issues.

Network Settings and Troubleshooting Steps FAQ

https://www.fortresssecuritystore.com/faq/

support@fortressSecurityStore.com +1 206-981-5371

https://www.fortresssecuritystore.com/contacts/www.FortressSecurityStore.com

+1 206-981-5371
From 9:00am to 4:30pm Pacific Time, 7 days a week.

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