Dreame VVN3-EU-R02 Cordless Vacuum Cleaner User Manual

: June 5, 2024
: dreame

Table of Contents

Safety Instructions
Product Overview
Installation
How to Use
How to Use
Care & Maintenance
Troubleshooting
WEEE Information
Documents / Resources

Dreame Cordless Vacuum Cleaner
User Manual

Manufactured by: Dreame Trading (Tianjin) Co., Ltd. For further information,
please visit
www.dreame-technology.com
Made in China

VVN3-EU-R02

Safety Instructions

To prevent accidents including electric shock or fire caused by improper use, please read this manual carefully before use and retain it for future reference.

Warning

This product can be used by children aged 8 years and above and persons with physical, sensory, intellectual deﬁciencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.
The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.
Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.
To reduce the risk of ﬁre, explosion, or injury, check to make sure the lithium battery and charging adapter are undamaged before use. Do not use the vacuum if either the lithium battery or charger is damaged.
The soft roller brushbar, battery, metal connector pin, and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all ﬁlters after cleaning.
To prevent injury caused by moving parts, turn oﬀ the vacuum before cleaning the soft roller brushbar. The soft roller brushbar, dust compartment, and ﬁlter must all be properly installed before using the vacuum.
Only use the original charging adapter. Never use an unoriginal adapter, as this may cause the lithium battery to catch ﬁre.
Do not use the vacuum to pick up ﬂammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.
Do not use the vacuum to pick up drywall particles, ashes like ﬁreplace ash, or smoking or burning materials such as coal, cigarette butts or matches.
Do not use the vacuum to pick up sharp or hard objects, such as glass, nails, screws, or coins, which may damage the machine.

Keep hair, loose clothing, ﬁngers and other parts of the body away from the vacuum’s openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into the vacuum’s openings. Do not use the vacuum with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce airﬂow.
Do not rest the vacuum against a chair, table, or another unstable surface, as this may cause damage to the machine or personal injury. If the vacuum becomes damaged from being knocked over or is otherwise malfunctioning, please contact our authorized service department. Never attempt to disassemble the device on your own.
All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the speciﬁed temperature range could damage the battery.
Only use accessories and replacement parts that are approved by Dreame.
Do not use the vacuum without the clear dust compartment and ﬁlter in place.
Make sure the vacuum is unplugged when not used for extended periods as well as prior to performing any maintenance or repairs.
Please be extra careful when using the vacuum to clean stairs.
Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.
Fire Hazard Warning: Do not apply any type of fragrance to the vacuum’s ﬁlter. These types of products are known to contain ﬂammable chemicals which may cause the vacuum to catch ﬁre.
This product is designed for home use only.
We Dreame Trading (Tianjin) Co., Ltd., hereby, declares that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: www.dreame-technology.com

means detachable supply unit

Product Overview

Part Names

Accessories

Installation

Vacuum and Accessories Installation Diagram
Insert till it clicks into place

Installing the 2-in-1 Charging & Storage Mount

The 2-in-1 charging & storage mount is an optional accessory, you can install it based on your requirements.
The mount should be installed in a cool, dry place near a power outlet, out of direct sunlight, and away from moisture-prone areas, such as a kitchen.
Securely install the mount using mounting hardware suitable for the type of wall selected. Make sure the installation area is clear of any pipes such as gas or water lines, air ducts, electric wires, cables, or drainage lines.
It is recommended to hire a professional to install the mount and to use protective clothing, goggles, and other protective equipment where necessary.
Using an electric drill, mark, and drill two 8 mm diameter holes into the wall where desired to a depth of about 30 mm. Insert the wall plugs into the holes, position the
mount, then fasten it to the wall with the included screws.

How to Use

Note:

Fully charge the vacuum before using it for the ﬁrst time. This will take about 4 hours.
The vacuum cannot be used while charging.
Vacuuming at turbo mode for a prolonged period will cause the battery to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before
charging it.

Battery Status Indicator

Battery Status Indicator
Oﬀ Blinking On
Low battery
Half battery
Nearly full
Fully charged
Fully charged

Note: Once the vacuum is fully charged, the indicator will turn oﬀ after 5 minutes, and the vacuum will enter the energy-saving mode.

Please read the Safety Instructions in this user manual before proceeding.

How to Use

Using Diﬀerent Attachments

Mini-Motorized Nozzle: Strong vibrations yield deep cleaning action for removing mites and dust from mattresses and fabric surfaces.

2-in-1 Brush Nozzle: Suitable for vacuuming up dust and mites on beds, sofas, and other furniture fabric.

2-in-1 Crevice Nozzle: Suitable for vacuuming cracks, corners of doors and windows, stairs, and other hard-to-reach places.

Soft Roller Nozzle: Suitable for vacuuming the hard surfaces such as ﬂoor, tile, and marble, as well as for vacuuming up larger pieces of dirt and debris. The Soft Roller Nozzle can also be directly attached to the vacuum.

Extension hose： used for hard-to-reach corner cleaning.
Note:

If any rotating part becomes stuck, the vacuum may turn oﬀ automatically. Remove any trapped foreign objects, then resume use.
The vacuum will automatically shut oﬀ if its motor enters overheat protection mode. Wait until the motor’s temperature returns to normal before resuming use.

Care & Maintenance

Tips:

Always use genuine parts to keep your warranty from being voided.
If the ﬁlter or nozzle becomes clogged, the vacuum will stop working shortly after being turned on. To restore functionality, clean the ﬁlter or nozzle.
If the vacuum will not be used for an extended period, fully charge it, unplug its power adapter, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharging the battery, recharge the vacuum at least once every 3 months.

Cleaning the Vacuum
Wipe the vacuum with a soft dry cloth.

Cleaning the Dust Compartment
Before cleaning the dust compartment, disconnect the adapter and keep the vacuum’s power switch in the oﬀ position. The vacuum’s cleaning ability will be reduced if the dust compartment is ﬁlled to the “MAX” mark. To regain performance, empty the compartment.

To empty the dust compartment: Press the release button on the bottom of the compartment, then empty its contents.

Cleaning the Cyclone Assembly

Rotate the cyclone assembly in the direction illustrated to unlock it, then remove the cyclone assembly.
Rinse the cyclone assembly with water until it is clean. To thoroughly dry the cyclone assembly, keep it in a ventilated or cool place for at least 24 hours. Caution:
Do not clean the cyclone assembly in a dishwasher or washing machine, and do not attempt to dry it in a tumble dryer, oven, microwave, or near an open ﬁre.
Once it is dry, reinstall the cyclone assembly.

Cleaning the HEPA Filter Assembly

Place the vacuum securely on a ﬂat surface, then turn the HEPA ﬁlter assembly cover in the direction indicated and remove the HEPA ﬁlter assembly.
Note: Remove the built-in foam pad before cleaning the HEPA ﬁlter assembly. Rinse the HEPA ﬁlter and foam pad with water.
Rinse the HEPA ﬁlter and foam pad with water. To thoroughly remove all dust caught in the ﬁlter, rotate the HEPA ﬁlter by 360 degrees while rinsing. Lightly tap the
ﬁlter against a sink several times to remove any excess debris. Keep the HEPA ﬁlter in a well-ventilated and cool place to fully dry.
Note: Fully dry the ﬁlter (at least 24 hours) before reinstalling it.

Cleaning the Soft Roller Nozzle and Mini-Motorized Nozzle

Note: To prevent injury from accidentally turning on the vacuum, make sure the Soft Roller Nozzle or Mini-Motorized Nozzle is detached from the vacuum before removing the head. The Mini-Motorized Nozzle and Soft Roller Nozzle contain electrical components, and the Soft Roller Nozzle head also contains bearings. Do not wash these parts with water. Be careful of sharp objects when removing debris caught in the heads of Soft Roller Nozzle and Mini-Motorized Nozzle.

Cleaning the Soft Roller Nozzle

Push the brushbar head release button in the direction of the arrow until the cover of the brushbar head pops to open, then remove the brushbar head by lifting it in the
direction indicated.
After you have ﬁnished cleaning the Soft Roller Nozzle, reinstall it by following the disassembly steps in reverse.

Cleaning the Mini-Motorized Nozzle

Use a coin as illustrated to rotate the lock counterclockwise until you hear a click.
After unlocking the brush head, remove it from the Mini-Motorized Nozzle, then rinse and clean the brush head.
Once the Mini-Motorized Nozzle is dry, reinstall it by following the disassembly steps in reverse.

Troubleshooting

If the vacuum is not working properly, please refer to the troubleshooting table below.

Errors	Possible Causes	Solutions
The vacuum does not work	The vacuum is out of battery or low on power.	Fully

charge the vacuum, then resume use.
Overheat protection mode triggered by a blockage.| Wait until the vacuum cools down, then reactivate it.
Suction opening or airway passage is blocked.| Clear any blockages from suction opening or airway passage.
Weak suction force| The dust compartment is full and/or NEPA filter assembly is clogged.| Empty the dust compartment and clean the NEPA filter assembly.
The attachment is blocked.| Clear any blockages in the attachment.
The motor makes a strange noise| The main suction opening or extension rod is blocked.| Clear any blockages in the main suction opening or extension rod.
The first indicator is red after turning on the vacuum| The battery is damaged.| Please contact the after-sales service department for maintenance.
The first indicator blinks red after turning on the vacuum.| The power adapter is incompatible.| Only use the original power adapter to charge the vacuum.
The battery indicator does not light up while charging| The adapter is not connected to the vacuum.| Make sure the power adapter is plugged in properly.
The battery is fully charged and went into sleep mode.| Can be used normally.
If the problem persists after ruling out the above two possibilities.| Please contact the after-sales service department for maintenance.
Charges slowly| Battery temperature is too low or too high.| Wait until the battery’s temperature normalizes, then resume use.

This product contains batteries that can only be replaced by qualiﬁed technicians or after-sales service.
This product contains batteries that are non-replaceable.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to the designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities.
Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as the terms and conditions of such collection points.

VVN3-EU-R02