DREAME HCR14B Dual Wet And Dry Vacuum Cleaner Sorts Carpets Instruction Manual

June 1, 2024
dreame

DREAME HCR14B Dual Wet And Dry Vacuum Cleaner Sorts Carpets

DREAME HCR14B Dual Wet And Dry Vacuum Cleaner Sorts
Carpets

Safety Instructions

Read all instructions before using. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.

Restrictions on use

  • This device is not intended for use by children under the age of 8 or persons with physical, sensory or mental impairments or limited experience or knowledge without supervision by a parent or guardian to ensure safe operation and to avoid risks. Cleaning and maintenance should not be carried out by children without supervision.
  • Plastic film can be dangerous. To reduce the risk of suffocation, keep it away fromchildren.
  • Use only indoors on non-carpeted surfaces such as vinyl, tile, sealed wood, etc. Take care not to run over loose objects or carpet edges. Stopping the brush can cause premature belt failure.
  • Use only as described in this manual. Use only attachments recommended by the manufacturer.
  • Do not expose the appliance to fire or excessive temperatures. Exposure to fire or excessive temperature may cause an explosion.
  • Do not use in extremely hot or cold environments below 5℃ (41°F) or above 40℃ (104°F). Please charge the unit at a temperature above 5℃ (41°F) and below 40℃ (104°F).
  • Do not immerse the appliance in liquids.
  • Do not use to siphon flammable or combustible liquids such as petrol. Do not use in areas where flammable or combustible liquids may be present.
  • Do not push objects through openings. Do not use if any opening is blocked. Keep the unit free of dust, lint, hair and anything that may obstruct airflow.
  • Do not spill any toxic substances (chlorine bleach, ammonia, drain cleaners, etc.). Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
  • Do not use the unit in an enclosed area where there are fumes from oil-based paints, thinners, some mothproofing products, combustible dusts, or other explosive or toxic fumes. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
  • Do not use the appliance without the filter in place.
  • Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts of the appliance and its accessories.
  • Keep grounding cables away from the appliance when in use. There may be a hazard if the appliance runs over a power cord.
  • Take special care when cleaning on stairs.

Maintenance and Storage

  • Prevent accidental start-up. Make sure the switch is in the OFF position before picking up or carrying the machine. Carrying the product with a finger on the switch or turning the product on may result in an accident.
  • Ensure that the product is placed on a level surface.
  • Do not store the appliance where it may freeze.
  • Switch off and unplug the appliance when not in use, before cleaning, maintenance or servicing and before connecting or disconnecting a moving brush.
  • Do not use a damaged or modified appliance. A damaged or modified appliance may behave erratically, resulting in fire, explosion or injury.
  • Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
  • Do not use the product with a damaged attachment (e.g. charging base, power cord, etc.). If the product or any attachment has been dropped, damaged, submerged in water or does not operate normally, do not use it. Have it repaired by an authorised service centre.
  • Have service performed by a qualified service agent using only original spare parts. This will ensure the safety of the appliance.

Battery and Charging

  • Only use the charger supplied to recharge the unit. Use only with the HCB3/HCB6 charger stand.
  • Follow all charging instructions and do not charge the appliance outside the temperature range specified on the battery as this will increase the risk of fire.
  • The charger stand has a drying function and is only suitable for drying the brush of this appliance.
  • Do not handle the charger plug or appliance with wet hands. To unplug the \charger, grasp the charger plug, not the cable.
  • Do not pull or carry the charger by the cable, use the cable as a handle or pull the cable around sharp edges or corners.
  • This product contains batteries that should only be replaced by a qualified technician or customer service.
  • The lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the device, please remove the battery first, and then discard or recycle it in accordance with the local laws and regulations of the country or\ region.
  • The unit must be disconnected from the power supply when removing the battery.\ Keep batteries out of the reach of children.
  • Do not put batteries in your mouth. If swallowed, contact your doctor or local poison control centre.
  • In the event of misuse, never touch the battery where liquid may be leaking. In case of accidental contact, rinse with water. If liquid comes into contact with the eyes, seek medical attention immediately. Liquid leaking from the battery may cause irritation or burns.

Device Overview

  1. Self-Cleaning Button

  2. Mode Switch

  3. Power Switch

  4. Handvac Release Button

  5. Display Screen

  6. Hand Vacuum Mode Switch

  7. Hand Vacuum Power Switch

  8. Used Water Tank Release Button

  9. Used Water Tank Handle

  10. Used Water Tank

  11. Brush Roller Cover Release   Buttons

  12. Brush Roller Cover

  13. Brush Roller Handle

  14. Brush Roller Release Button

  15. Clean Water Tank

  16. Clean Water Tank Handle

  17. Clean Water Tank Release Button

  18. Voice Prompt ButtonDevice Overview

  19. Charging Contacts

  20. Air-Drying Inlet

  21. Air-Drying Outlet

  22. Power Cord
    Device Overview

Installation

Installing the handle

  • Insert the end of the handle vertically into the port on the top of the unit until you hear a click.

Installing the Storage Box

  • Place the storage box on the charger stand.

Installing the Accessory Storage Mount

  • Insert the support rod vertically into the storage mount until you hear a click.

Note: To remove the support rod, pull the tool out of the hole at the bottom of the holder. Press the contacts together and pull the rod upwards at the same time.

Charging

  • Place the charger against a wall on level ground and connect it to a power source. Fully charge the unit before first use.
  • Place the unit on the charging stand, the lightning flashes on the screen to indicate the charging status. When charging, the number on the screen represents the current percentage of battery power. When the number reaches 100, the battery is fully charged and the unit will switch off.

Note:

  • If you do not use the vacuum cleaner for more than ten minutes, it will go into sleep mode.
  • To prolong battery life, the battery will automatically continue to cool down for approximately one hour after prolonged use.

Use Instructions

Switching Modes

The unit is switched on in Auto mode by default, you can switch to Suction mode if required.

  • Auto Mode : When cleaning the floor, the machine can adapt its suction power to different situations.
  • Suction Mode: Selecting Suction mode means that the appliance will only vacuum water, and the brush roller will not be dampened. The clean water tank should not leak water.
  • Standard Mode (Handvac): The device operates as a handheld vacuum in Standard Mode when powered on.
  • Turbo Mode (Handvac): Press the handvac mode switch to select Turbo mode.

Using as a Floor Washer

Press the release button to remove the clean water tank. Open the tank cover and add clean water. Reinstall the clean water tank and ensure it clicks into place.

Note:

  • For optimal cleaning results, add 10ml of detergent to the Clean Water Tank using the bottle cap. Gently shake the tank before use.
  • If dealing with tough stains, fill the Clean Water Tank with warm water below 45℃ (113 ℉).
  • Do not add any liquids other than the approved cleaner.

To start cleaning, gently step on the brush cover and recline the appliance backwards. After that, turn on the power switch and choose either Auto mode or Suction mode using the mode switch, depending on your requirements.

Note

  • To prevent damage, do not use the vacuum on foamy liquids.
  • The appliance is designed for cleaning hard surfaces, such as floors, marble, and tiles.
  • To avoid water leakage, do not recline the appliance backwards more than 140°.
  • Do not move or tilt the appliance while it is in operation, as this may cause used water to flow into the motor.

To empty the water tank, press the release button and remove the tank. Then, take off the tank cover and pour out the water that was used. Finally, reinstall the tank cover and tank before using it again.

Self-cleaning Mode

After cleaning, return the appliance to the base.
Start or stop the self-cleaning process using the self-cleaning button on the top of the handle. Once the self-cleaning process is complete, empty the used water tank. Press the button to exit drying mode.

Drying Mode

Press and hold the self-cleaning button for three seconds to activate the drying mode. The appliance will charge once the drying is complete.

Drying Mode

Note:

  • Once the self-cleaning process is finished, ensure to clean any stains on the charging base.
  • If you are manually cleaning the brush roller, make sure to air dry it completely or use the drying mode several times.

Using as a Handheld Vacuum

To remove the handbag, press the release button.

Install the dust cup assembly and other attachment until you hear a click. To start operating, briefly press the power switch.

Switch between Standard mode and Turbo mode by briefly pressing the mode switch based on your needs.

Note: Do not use the motorized mini-brush with the extension rod.

Using Different Attachments

  • Combination Tool: The Combination Tool is designed to clean narrow spaces, such as corners, stairs, sofas, and coffee tables.
  • Soft Roller Brush: The Soft Roller Brush is ideal for cleaning hard floors, such as marble floors.
  • Motorized Mini-Brush : The Motorized Mini-Brush is designed to vacuum dirt, pet hair, and other stubborn debris from sofas, bedding, and other fabric surfaces.
  • Accessory Storage Mount : The accessory storage mount is designed to keep all the necessary components in one place for easy access and convenience. Store the dust cup assembly, soft roller brush, combination tool, and motorized mini brush on the mount.
  • Storage Box: Store the cleaning brush, filter, and brush roller in the storage box

Care and Maintenance

Tips

  • Before performing any maintenance, ensure that the appliance is turned off.
  • If any parts need replacing, only use those available from the manufacturer or its service agent.
  • If the appliance will not be used for an extended period, fully charge it, unplug the power adapter, and store it in a cool, low-humidity environment away from direct sunlight. To prevent over-discharge of the battery, charge the appliance at least once every three months.

Cleaning the Used Water Tank and the Filter

  • To remove the Used Water Tank, press the release button.
  • Remove the filter from the used water tank cover. Then, remove the tank cover and pour out the wastewater.
  • Rinse the Used Water Tank and the tank cover with water. You can use the provided cleaning brush can be used to clean the inner wall of the tank.
  • Re-install the Used Water Tank cover and ensure it clicks into place.

Note:

  • It is recommended to clean the used water tank after each use.
  • Additionally, it is recommended to replace the filter every three to six months.
  • If the filter is dirty and needs washing, rinse it with water and ensure it is completely dry before use.

Cleaning the Tube and the Dirt Sensor

  • Remove the Used Water Tank, wipe the tube and the dirt sensor with a wet cloth before use

Cleaning the Dust Cup Assembly

  • Press the dust cup release button and remove the cup.
  • Remove the filter and cyclone assembly from the dust cup, and then empty the cup.
  •  To clean the filter, tap it gently or use the cleaning brush. Rinse both the filter and the dust cup with water.
  • Before use, make sure that both the filter and dust cup are completely dry.

Note:

  • To reduce the risk of electric shock or injury, do not rinse the cyclone assembly with water.
  • It is recommended to clean the dust cup after each use or when the amount of dust in the cup reaches the MAX line.
  • Replacing the filter every three to six months is recommended.

Cleaning the Brush Assembly

  • Press the brush roller cover release buttons on both sides. Then, press the brush roller release button, and the handle of the brush roller will pop out. Finally, pull the handle to take out the brush roller.
  • Use the provided cleaning brush to remove any hair and debris tangled on the brush roller. Rinse the brush roller with clean water and dry it thoroughly.
  • Clean the suction inlet using a dry cloth or wet tissue. Do not wash the brush assembly with water.
  • Re-install the brush roller and cover after cleaning. You will hear a click to indicate that they are installed in place.

Note

  • Clean as needed. Alternating use of the two provided brush rollers is recommended.
  • It is recommended to replace the brush roller every three to six months.

Cleaning the Soft Roller Brush

  • Press the button to release the brush roller and remove it from the slot.
  • Rinse the brush roller with clean water when it is dirty. Stand the brush roller upright until it is fully dry.

Cleaning the Motorized Mini-Brush

  • To remove the brush roller, rotate the lock counterclockwise using a coin until you hear a click.
  • Rinse the brush roller with clean water when it is dirty. Stand the brush roller upright until it is fully dry.

Troubleshooting

If the appliance stops working, refer to the table below. If the issue persists, please contact customer service.

Error Possible Cause Solution
The appliance does not work. The device is discharged. Before use, ensure

the battery is fully charged.
The appliance is in an upright position.| Tilt the appliance backwards.
Overheating mode is activated and the appliance is locked.| Clear the blockage. Wait until the temperature returns to normal.
The Used Water Tank is full.| Empty the Used Water Tank.
The handle or Used Water Tank is not installed in place.| Ensure that the handle or Used Water Tank are all properly in place.
The appliance charges slowly.| The battery temperature is either too low or too high.| Wait until the battery’s temperature returns to normal.
The appliance has weak suction power.| The filter is blocked.| Clean the Used Water Tank and the filter that is in the dust cup.
Either the suction inlet or the tube is blocked or contains foreign objects.| Clean the tube and the suction inlet.
The motor is producing an unusual sound.| The Used Water Tank contains an excessive amount of dirty water.| Empty the Used Water Tank.
The suction inlet is blocked.| Remove any obstacles from the suction inlet.
While charging, the display screen does not light up.| The charging base plug has not been inserted correctly into the electrical outlet.| Make sure the charging base plug is inserted correctly.
The appliance is not correctly positioned on the charging base.| Make sure the appliance is placed correctly on the charging base.
The appliance is not dispensing water.| The Clean Water Tank is not correctly installed in place, or the water in the Clean Water Tank is insufficient.| Re- install or fill the Clean Water Tank.
It takes thirty seconds to dampen the brush roller.| Turn on the appliance and check again in thirty seconds
The vent leaks water.| Water enters the motor when there is a collision or sharp pull.| While the appliance is turned on, move it gently back and forth.
After cleaning, the filter remains slightly damp.| Before use, make sure that the filter is completely dry.
Self-cleaning has not worked.| Large debris can jam the brush roller.| Open the cover to check and clean the brush roller.
The appliance is not charging.| Before activating the self-cleaning feature, make sure that the appliance is charging.
If the battery level is lower than 15%, self- cleaning cannot be enabled.| Charge the appliance battery to more than 15% before use.
The Used Water Tank is not installed on site or is full.| Re-install or empty the Used Water Tank.
The Clean Water Tank is not installed in place or is insufficient.| Fill or re-install the Clean Water Tank.
Poor drying performance.| The air outlet and air inlet of the charger may be blocked.| Check and clear blockage of air outlet and air inlet.

Error Prompts and Solutions

If the appliance is not functioning correctly, an error message will be displayed on the screen. Consult the table below to identify and resolve the issue.

Error Icon Possible Cause Solution
Insufficient water in Clean Water Tank Fill the Clean Water Tank.

| Used Water Tank not installed| Install the Used Water Tank.
Used Water Tank full| Empty the Used Water Tank.
| Brush roller stuck| Clean the brush roller with the provided cleaning brush.
| Blocked tube| Check that the filter is not clogged. Alternatively, clean the pipe and dirt sensor.
Error Code| Possible Cause| Solution
---|---|---
E1-E7| Error| Restart the appliance for troubleshooting. If the problem persists, please contact customer service.
H1-H6
H7| Battery overheating| Wait until the battery temperature returns to normal.

Specifications

Wet and Dry Vacuum Floor Washer

Model HHV4
Rated Power 300W
Rated Voltage 21.6V
Charging Voltage 27V
Used Water Tank Capacity 700Ml
Clean Water Tank Capacity 900mL
Charging Time Approximately 4.5 hours
Drying Time Approximately 30 minutes

Charging Base

Model HCB3
Rated Power 150W
Input 220-240V; 50-60Hz
Output 27V; 1.6A
Model HCB6
Rated Power 230W
Input 220-240V; 50-60Hz
Output 27V; 1.6A

Motorised Cleaning Head

Model HCR14B
Rated Power 50W
Rated Voltage 21.6V

Note: Rated power is measured over a representative period of time with the appliance running at full power at the start, with the charging and drying functions switched on simultaneously.

Battery Disposal and Removal

The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, ensure that it is removed by qualified personnel and disposed of at an appropriate recycling facility.

  • The battery must be removed from the device before disposal.
  • The equipment must be disconnected from the mains power supply when removing the battery.
  • Dispose of the battery safely.

Removal instructions

  • Remove the screen by rotating it with a tool.
  • Remove the battery cover screws one at a time, then pry open the cover with a suitable tool.
  • Disconnect the terminals between the battery and the printed circuit board to remove the battery.

Caution

  • Before removing the battery, disconnect the power and allow the battery to discharge as much as possible.
  • Unused batteries should be disposed of at an appropriate recycling facility.
  • Do not expose to high temperatures to avoid risk of explosion.
  • Liquid may leak from the battery if mistreated. In the event of contact, flush with water and seek medical attention.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

  • Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
  • Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
  • Natural wear and aging of consumables or components during use (such as batteries, etc.).
  • Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
  • If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

This equipment is in compliance with the essential requirements and other relevant provisions of EU directives.
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WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.
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Dear Customer,

Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

✉  www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

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References

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