MyQ 1.3 Mobile Print Agent Instructions

: June 27, 2024
: myQ

Table of Contents

1.3 Mobile Print Agent
About MyQ Mobile Print Agent 1.3
Release Notes
Basic Information
Installation
Business Contacts
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Mobile Print Agent
Instructions

1.3 Mobile Print Agent

About MyQ Mobile Print Agent 1.3

The MyQ Mobile Print Agent gives customers access to printers via AirPrint (for iOS), and Mopria Print Service (for Android smart phones or tablets). The MyQ administrator needs to download and install the agent on the server.
MyQ Server 8.2+ is required.

All changes compared to the previous versions are listed in the release notes.

Release Notes

MyQ Mobile Print Agent 1.3

2.1 MyQ Mobile Print Agent 1.3 (patch 2)
14 June, 2024

Bug fixes

It is not possible to connect to the MyQ server using hostnames.
Installer gets stuck when modifying settings via installer.
first letter of brand name is cut on mac when adding a printer.

2.2 MyQ Mobile Print Agent 1.3 (patch 1)

Improvements

Include the MyQ server hostname in the printer location.
Enable large formats support (Only MyQ Print Server 10.1 and higher).

2.3 MyQ Mobile Print Agent 1.3

Improvements

Compatibility with MyQ 10.

Basic Information

The MyQ Mobile Print Agent gives customers access to printers via AirPrint for iOS devices, and Mopria Print Service for Android smartphones or tablets.
AirPrint enables users to print photos and documents from their MacBook, iMac, iPhone, iPad, or iPod touch without the need to install additional software (drivers).
Mopria Print Service does the same for users with an Android smartphone or tablet.
Android users must download the Mopria Print Service app from Google Play in order to print.
The administrator only has to install the MyQ Mobile Print Agent once, to give the iPhone and/or Android users access to MyQ queues.
AirPrint and Mopria Print Service are working with MyQ by exposing MyQ print queues as AirPrint or Mopria Print Service printer devices. The MyQ users connect to the company’s Wi-Fi network, select the queue where they want to send the print job, and authenticate themselves with their MyQ credentials. After the first authentication, the credentials are stored on their device. Pull Print and Delegated printing queues are displayed as available printers on the user’s device.

3.1 System Requirements

MyQ Server 8.2+ is required.
OS – Windows 8.1/10/11, with all the latest updates; only 64bit OS supported.
Windows Server 2012/ 2012 R2/ 2016/ 2019/2022, with all the latest updates; only 64bit OS supported.
Microsoft .NET Framework 4.6.1 or higher.

Installation

Before the installation, make sure that on the MyQ web administrator interface, in MyQ, Settings, Jobs, the option Jobs via mobile print is Enabled (it is enabled by default). If not, enable it.
Download the latest MyQ Mobile Print Agent installation file from the MyQ Community portal on your server.
Run the executable file. The MyQ Mobile Print Agent installation wizard opens.
Select the folder where you want to install the MyQ Mobile Print Agent. The default path is: C:\Program Files\MyQ\Mobile Print Agent\.
After this, you need to agree to the license terms and conditions to continue with the installation, and click Next. The Server settings window opens.
Enter the settings:
a. Server address: the IP address of the MyQ Print Server.
b. Server port: the editable port that the MyQ Mobile Print Agent will use (8090 by default).
c. Refresh period: The time taken to refresh the connection with the Print Server, in seconds (30 by default).
Click Install. The MyQ Mobile Print Agent is installed.
Click Finish to exit the installation wizard.

Business Contacts

MyQ® Manufacturer| MyQ® spol. s r.o.
Harfa Office Park, Ceskomoravska 2420/15, 190 93 Prague 9, Czech Republic
MyQ® Company is registered in the Companies register at the Municipal Court in Prague, division C, no. 29842
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Business information| www.myq-solution.com
info@myq-solution.com
Technical support| support@myq-solution.com
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