SMART Board Cables and Connectors User Manual

SMART cables and connectors
Guide

SMART Board Cables and Connectors

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Licenses
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Trademark notice
SMART Board, SMART Notebook, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. All third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2023 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
December 19, 2023
docs.smarttech.com/kb/171926

Chapter 1 Selecting cables for SMART products

• Use cables that are designed for flexibility and durability. Such cables have the following characteristics:
  • They are coated with rubber, silicone, or other flexible materials rather than plastic or similar, less-flexible materials.
  • They are made with stranded wire and a high per-wire strand count rather than a solid-core wire.
• Avoid cables with very large ferrite beads. A ferrite bead that seems conspicuously large in proportion to the cable’s diameter can indicate the ferrite bead is compensating for interference resulting from poor cable construction or excessive length.

Chapter 2 Following best practices

Managing and maintaining cables

Follow these best practices to manage cables and maintain them in good working order:

• Keep all cables in good condition. Secure them out of the way of high-traffic areas, don’t bend them beyond their critical bend radius, and avoid disconnecting and reconnecting them excessively. If frequent connections and disconnections are unavoidable, make sure the cables’ connectors are rated to withstand such frequent connections and disconnections.

• Use cable ties to secure cables or groups of cables that don’t need to be frequently connected and disconnected. This provides some strain relief for the cables and reduces the risk of damage. If cables need to be connected and disconnected frequently, leave additional length on the cable to allow for easy connecting and disconnecting.
  Caution
  Securing the cable ties too tightly can damage cables.

• Reduce the risk of ground loops by using the same power source (such as a power bar) for all devices. Ground loops can cause noise, humming, and interference with audio or video systems.

• If possible, run additional good cables through a conduit during installation. It’s less expensive to include spare cables than to install a replacement later. Otherwise, make sure you have an extra set of cables that have been tested and are known to work properly. These will be helpful if you need to troubleshoot the installation.

Following SMART recommendations for connection components
If a connection from a source device (such as a computer) to a display device (such as a SMART product) includes adapters, convertors, extenders, couplers, or source-switching devices, make sure those components follow SMART recommendations:

type and that is used when a source device and a display device don’t have matching connectors| Use adapters from established, reputable companies.
Convertor| A connection that adapts the physical connectors and the signal type (for example, from analog to digital) and that is used when a source device and a display device don’t have matching connectors| Use convertors from established, reputable companies.
Extender| A device that can be used when the distance between a source device and a display device exceeds the recommended maximum cable length| Use only active, externally-powered extenders and not bus-powered extenders (that is, extenders that are powered by the device they’re connected to).
Important
SMART doesn’t support installations that use bus-powered extenders (with the
exception of extenders manufactured by SMART, such as the USB-XT or CAT5-XT1100).
Before contacting SMART for assistance, replace any bus-powered extenders with
a shorter, passive (nonpowered) cable and test the system again.
Refer to the following sections for additional information about extenders:
See > Extending USB cables on page 13
See > Extending video cables on page 26
Coupler| A connection with two receptacles (also called a female-to-female connection) used to join two cables of the same type| Avoid using couplers because they increase the risk of connection issues. Use a single
longer cable or an extender instead.
Avoid using wall plates for network and cable connections because wall plates might have built-in couplers. If you need to use a wall plate, test the connection to make sure it works correctly.
Source-switching device| A device that switches between multiple inputs while using only one output| ● Avoid using source-switching devices because they increase the risk of connection
issues. All SMART products have at least two video and two USB inputs, so you typically don’t need to use external source-switching devices.
● If you need to use source-switching devices:
º Use source-switching devices from established, reputable companies.
º Use source-switching devices that switch both video and USB to enable both video
and touch (USB) on a SMART product.
º Make sure source-switching devices pass video handshake signals, such as Extended Display Identification Data (EDID) and HDCP.

Chapter 3 About USB cables and connectors

About USB
Summary

| Type-A and Type-B connectors T| Type-C connectors
---|---|---
Connectors| |
Use with SMARTproducts| Connecting to touch from computer inputs
Connecting USB drives and other peripherals| Connecting to video, audio, and touch from computer inputs
Connecting and providing power to USB peripherals

Cable selection checklist

| Summary| Details
---|---|---
| The cable supports the required speed.| Poor quality USB cables that do not meet industry standards can cause issues with a
SMART product’s touch functions or connected USB peripherals. Poor quality cables can also
cause unexpected behavior with SMART’s software products (such as SMART Notebook
collaborative learning software) when the software is used with a SMART product or other
touch-enabled display.
| The cable is certified.| Look for cables that have the USB certification logo. The logo indicates the cable has passed
the USB Implementations Forum (USB-IF) regulatory body’s compliance testing for product quality.
| The cable is of high quality.| See > More information on the next page

More information
Universal Serial Bus (USB) is a standard for data exchange and data power between electronic devices, such as SMART Board® interactive displays.
These are the main versions of USB cable available:

connectors
13′ (4 m) when using Type-C connectors|
USB 3.2 Gen 1
Super Speed3| 5 Gbps| 10′ (3 m) when using Type-A and Type-B connectors
6′ 7″ (2 m) when using Type-C connectors|
USB 3.2 Gen 2 Super Speed Plus4| 10 Gbps| 3′ (1 m)|
USB 3.2 Gen 2×2 Enhanced Super Speed| 20 Gbps| 3′ (1 m)|
USB4| 40 Gbps| 2′ 7″ (0.8 m)|

The main differences among versions are the available power delivery and data transfer speeds. Cables that support newer versions (USB 3.2 and USB4) carry more power and have faster data-transfer speeds. USB 3.2 is backwards compatible with USB 2.0. USB4 technology is backward compatible with USB 3.2 and 2.0 devices, as well as Thunderbolt 3 and 4. Although SMART products support all versions, cables that support USB 2.0 Hi-Speed or newer are recommended.

Note
Although USB 3.2 and USB4 are designed to be backwards compatible, the compatibility can be less than 100%. For example, you might experience issues when using USB 3.2 with USB 2.0. If you experience issues while using a USB 3.2 connection, try connecting a USB 2.0 hub between the SMART product and the computer. If the issues persist, use a USB 2.0 cable instead of a USB 3.2 one or contact the computer’s manufacturer. To guarantee the best USB performance, make sure the latest USB 3.2 chipset drivers are installed on the computer.

Extending USB cables
Improperly extended USB connections can cause a SMART product’s touch features to behave unexpectedly.
SMART offers two options for extending USB connections:

• Active USB extension cable (USB-XT) for USB 2.0 Hi-Speed
  See > Active USB extension cable (USB-XT) specifications (docs.smarttech.com/kb/119318)

• CAT 5 USB extender (CAT5-XT-1100) for USB 2.0 Full-Speed
  See > CAT 5 USB extender (CAT5-XT-1100) specifications (docs.smarttech.com/kb/170202)

USB tier structure
The USB bus has a tiered star topology with a hub at the center of each star. The maximum number of tiers allowed is seven, so the maximum number of hubs between a host and a device allowed is five.Keep this in mind when extending a USB connection between a host and device. Also, when counting the number of hubs between a host and device, be aware that newer SMART Board interactive displays include internal USB hubs.
An improperly extended USB connection is likely to work only intermittently or not at all. For most SMART products, check if the indicator light is not solid green to tell if an issue is USB related or SMART Product Drivers software isn’t running correctly.
Selecting USB cable extenders
SMART provides support only for its own USB cable extenders and recommends using these extenders because they have been designed and tested to work with SMART products. However, if this isn’t possible, use products from well- established, reputable companies.
Use only active USB cable extenders. Active extenders help maintain the signal strength as the data is transmitted across longer distances.
SMART cannot provide support for USB extension beyond the supplied USB cable or the use of nonSMART USB cable extenders.

Using USB hubs
A common scenario in which you might need a USB hub is when you have only one USB receptacle available on a computer but need to connect multiple devices, such as a headset, a camera, a mouse, and a USB drive. Hubs also let you consolidate USB-connected devices into one receptacle, making it possible to disable all the devices at once by disconnecting a single cable. Note
Newer SMART Board interactive displays include internal USB hubs, allowing you to connect USB peripherals to a computer through the display.
See > SMART Board interactive displays and USB tier structure use
There are three types of USB hubs:

such as a computer. A bus-powered hub doesn’t need a separate power connection.
It can’t provide more power to the downstream devices than that provided by the USB source device. If you use a bus-powered hub with an extension cable, you can quickly run out of power. You should  purchase a USB hub with a separate power adapter.
Self-powered| A self-powered hub draws power from an external power supply and provides up to 500 mA for USB 2.0, up to 900 mA for USB 3.2, and more for USB 3.2 and USB4 with USB PD (Power Delivery) support to power each of the connected USB devices. The amount of power depends on the specifications of the hub, cable, and connected device.
Dynamic-powered| A dynamic powered hub is a combination of bus-powered and selfpowered hub.
It automatically switches between modes if a separate power supply is available.

Chapter 4 About video and audio cables and connectors

About HDMI
Summary
Cable and connector

Use with SMART products| Connecting to video and audio from computers and other inputs Connecting to external displays
---|---
Maximum cablelength| 23′ (7 m)

Cable selection checklist

| Summary| Details
---|---|---
| For 4K UHD content, the cable is certified Premium High Speed HDMI (18 Gbps).| Look for the Premium High Speed HDMI cable certification label on the cable’s packaging.
Cables with the label have been tested to enure quality for 4K UHD content.
| For 8K UHD content, the cable is certified Ultra High Speed HDMI (48 Gbps).| Look for the Ultra High Speed HDMI cable certification label on the cable’s packaging.
Cables with the label have been tested to enure quality for 8K UHD content.

More information
The High Definition Multimedia Interface (HDMI) is a type of cable and connection used for transferring digital data from an HDMI source device(such as a computer) to a display device(such as a monitor, projector, or television). HDMI combines video, Consumer Electronics Control (CEC), and multi-channel audio in a single cable, which reduces the cost and complexity of setup.

HDMI cables:

• Support two-way communication

• Are available in three sizes:

  • Standard (Type A)
  • Mini (Type C)
  • Micro (Type D)
    Note
    Most SMART products use the Standard (Type A) size.

• Come in different types, each designed to meet a specific version of the HDMI standard
  Note
  Newer SMART Board interactive displays support premium high speed HDMI cables.

The following table provides more detailed information about the types of HDMI cables and the HDMI versions, resolutions, and refresh rates they support. Use this to determine the type of HDMI cable that will provide the best experience.

Cable type| HDMI version| Maximum supported resolution| Designed and certified for
---|---|---|---
Standard| HDMI 1.3| 1920 × 1080 @ 60 Hz (Interlaced)| HD resolutions (720p and 1080i) used by older consumer electronics
High Speed (10.2 Gbps)| HDMI 1.4| 3840 × 2160 @ 30 Hz| Ultra-high definition displays (for example, 4K UHD)
Premium High Speed
(18 Gbps)| HDMI 2.0b| 3840 × 2160 @ 60 Hz| Ultra-high definition displays (for example, 4K UHD) with advanced features, such as:
● 4K UHD @ 60 Hz
● HDR
● 3D displays
● Deep Color
Ultra High Speed
(48 Gbps)| HDMI 2.1b| 3840 × 2160 @ 120 Hz
7680 × 4320 @ 60Hz| Uncompressed 4K UHD at 120 Hz and
8K UHD @ 60 Hz video, HDR, VRR,
eARC, and all other HDMI 2.1b features

Refer to a SMART product’s specifications to see which HDMI standards and resolutions it supports.
About Display Port
Summary
Cable and connector

Use with SMART products| Connecting to video and audio from computers and other input sources
---|---
Maximum cable length| 23′ (7 m)

Cable selection checklist

| The cable’s version is compatible with the devices it’s being connected to.
---|---
| Summary

More information
Display Port is a high-bandwidth digital display interface mainly used for connecting a video source to a display device. Found mostly on computers and monitors, Display Port, like HDMI, also supports audio.
Display Port was designed for modern displays, whereas HDMI was designed for consumer electronic connections, such as HDTVs, game consoles, and so on.
The Display Port interface can be transmitted over Display Port cables or over USB or Thunderbolt cables that have the USB Type-C connector.

Display Port cables:

• Support resolutions beyond 8K UHD
• Have standard and mini connector formats
• Come in different versions (The current version is 2.1.)
• Feature a captive/locking connector, which is useful for permanent installations

About DVI
Summary
Cable and connector Cable selection checklist

| Summary| Details
---|---|---
| The cable’s connector matches the device’s connector type.| Some connectors, such as DVI-D, work with digital equipment only. Other types of connector, such as DVI-I, can work with both analog and digital connections. Make sure you choose the correct type for the device.

More information
Digital Visual Interface (DVI) is a video display interface used to connect a video source (such as a computer) and a display device (such as a monitor). DVI was designed as a digital replacement for the analog VGA connection.
If only one end of a connection uses DVI, you can use a converter to make the connections compatible.
See > Following SMART recommendations for connection components on page 6
The two most common versions of DVI connections are shown below.

Important
Although DVI is typically a video-only connection, some audio source devices can use DVI to send audio. In this case, you must convert the DVI cable to an HDMI connection to connect it to the SMART product. Refer to the source device’s documentation to see if it supports DVI audio. Otherwise, if you need to include audio and other data, such as touch, you will need to use a connection other than DVI.

About VGA
Summary
Cable and connector

Cable selection checklist

| Summary| Details
---|---|---
| The cable’s connectors have all pins fully populated and wired.| VGA cable connectors have multiple pins.
Lower-cost cables might not include them all, and this can cause operational issues.
| The cable’s gauge size is appropriate for its required length.| When running a VGA cable less than 10′ (3 m), a thinner cable (about 12–15 mm) will work.
However, use a thicker cable if you need to run the cable 10’–23′ (3–7 m). Consider using a cable that also has smaller ferrite beads on the
ends.
| The cable has a minimum of 95% overall braid shielding.| The cable’s shielding should be, at minimum, a 95% overall braid. Even better, use a double braid with good bonding on the shell. The braid
should be either soldered or mechanically attached to maintain constant contact. In the absence of a specification from the manufacturer, you can only determine the degree of shielding through a destructive test of a cable sample.

More information
Video Graphics Array (VGA) is an analog interface designed for use with monitors and computers. VGA connectors are commonly found on older computers and equipment. VGA is no longer common.

Note

• Although a VGA connection can support up to 1080p with the right source device, this is not recommended. This use pushes the VGA standard to its upper limit. Unless both the cable and source device are of the highest quality, degradation in video quality is likely.
• VGA is a video-only connection. If you need a setup to include audio and other data (such as touch), you’ll need to use other connection types that support those types of data.

Using low-quality, passive (non-powered) VGA cables can result in an unfocused image, ghosting, noise, rolling lines and other adverse effects.

About optical digital audio
Summary
Cable and connector

Use with SMART products| Connecting to audio from computers and other inputs
Connecting to external speakers and other audio devices
---|---
Maximum cable length| As short as possible1

More information
Optical digital cables use plastic or glass fiber filaments, similar to fiber optics, that use light to transmit the signal. Although audio signals delivered by light don’t weaken as rapidly as they do with copperwired cables, optical digital cables can be damaged by excessive twisting or curling. This risk increases when these cables run over longer distances. If possible, use a different type of connection if the cable run must be longer than 4’–6′ (1.2–1.8 m).
The connector on an optical digital cable looks like a small square plug. This connector can come in a standard or mini size.

Note
HDMI cables can also transmit digital audio, and HDMI cables with Ethernet also support digital audio return channels (ARC and eARC) from the display device in addition to the primary audio channel to the display device.

About analog audio
Summary
Cable and connector

Use with SMART products| Connecting to audio from computers and other inputs
Connecting to external speakers and other audio devices
---|---
Maximum cable length| 20′ (6 m)2

Cable selection checklist

| Summary| Details
---|---|---
| The cable has proper shielding.| An analog audio cable’s shielding is critical for ensuring the cable’s proper functioning. Make sure the cable has at least a 95% overall
braided or foil shield. A hybrid shield of braid and foil is even better, and
a double braided and foiled shield (not illustrated) is better still.
| The cable has a gauge size appropriate for its required length.| The thinner a cable’s gauge, the shorter its reach can be before signal quality is at risk. For example, if you need to run a 16′ (5 m) stereo 3.5 mm cable, you should use a cable with a heavier gauge. The American Wire Gauge (AWG) standard indicates heavier gauges with a lower number and lighter/thinner gauges with a higher number.
| The cable has the right gauge of wire.| When selecting analog audio cables, look for cables that have the right gauge of wire. If possible, use analog audio cables with a larger wire gauge for powered connections, such as connecting to speakers. The gauge should be at least 16 AWG, or 12–14 AWG for longer distances. For unpowered balanced or unbalanced cables, the gauge should be at least 20 AWG.

More information
Analog audio cables fall into a few categories:

ground and at least one for signal.
The stereo 3.5 mm cable is a commonly used unbalanced connection. It has a ground connection (sleeve), a connection for the right stereo channel (ring), and another for the left (tip). Unbalanced connections are affordable and ideal for shorter connections.
An unbalanced cable of good quality can provide a connection of up to 20′ (6 m). The main disadvantage of an unbalanced cable is its susceptibility to electrical interference when using line levels.
Balanced| Balanced cables use two conductors for the signal, one positive and one negative, in addition to the ground. This means a stereo application requires two cables.
Balanced connections are far more resistant to electrical interference and support runs of 98′ (30 m). Longer runs have special considerations, and an engineer should be consulted. Although SMART products do not feature
balanced audio connections, you can use a Balun device to convert unbalanced connections to balanced ones if you need to use a balanced cable. SMART does not sell or support Balun devices, but they can be used if implemented properly. Consult your reseller if you think the use of a balanced cable with a Balun device is required for your installation.
Powered| Powered connections can be balanced or unbalanced, and are only used to connect an amplifier to a speaker. Powered connections use a much heavier gauge of wire than standard connections, and the connectors will be arger than a standard connector as well. In addition, powered connections typically have a thicker, more durable jacket, enabling easier runs across floors, under stages, and so on.

Extending video cables
Use an active video extender that supports the correct video protocols if you need to extend a digital or analog video connection farther than the cables provided with the SMART product or if you need to extend the connection beyond 23′ (7 m). An active extender will boost the signal integrity as the audio and video data is transmitted across longer distances.
Although high-quality passive cables can work at longer lengths, an active extender ensures satisfactory signal strength. The extender’s supplier should be able to recommend the length of cable that the extender can support.
Selecting video cable extenders
Use only active, externally-powered video cable extenders and not bus-powered extenders (that is, an extender that’s powered by the device it’s connected to).
Important
SMART doesn’t support installations that use bus-powered video extenders. Before contacting SMART for assistance, replace any bus-powered extenders with a shorter, passive (non-powered) cable and test the system again.
Use only video cable extenders that meet the following requirements:

recommends you use products from well-established, reputable companies. SMART can not provide support for video extending beyond the supplied video cable.
The video cable extender supports thecorrect EDID and HDCP versions for thproducts being connected.| If you use a Video Distribution Amplifier (VDA) to extend an analog connection, make sure the VDA extender has an output connector that supports Extended Display Identification Data (EDID) and High- Bandwidth Digital Content Protection (HDCP) data to pass through to the input.
See >SMART Board interactive flat panels andHigh-bandwidth Digital Content Protection (HDCP)

Chapter 5 About other cables and connectors

About power cables and connectors
Summary
Cable and outlet

Cable selection checklist

| Summary| Details
---|---|---
| The cable meets country-specific power requirements.| Power standards vary among regions, and you’ll need to use a power cable that supports
your region’s voltages and frequencies.
Although you can use adapters to make power cables compatible with local power sources,
first verify that the adapter and the device being connected can handle the necessary
voltage conversion.
| The cable is appropriate for the load current.| Device power cables can be rated for use with different load currents. Make sure the power
cable is rated to safely handle more current than a connected device will draw. See the
specifications for the SMART product for power consumption information.
If only a power rating is provided, the current can be calculated using the following formula:
| The SMART Board interactive display and any connected computers are connected to the same power outlet or bar.| In many schools and offices, two adjacent power outlets can be on different power
phases. If you connect the display to one outlet and the computer to another on a different
power phase, you might hear a whine or buzzing sound.

More information
Power cables can be grounded (three-pronged) or ungrounded (two-pronged). Grounded power cables limit the buildup of static electricity, reducing the chances of electric shock and damage to audio systems and other sensitive equipment.
SMART products feature a standard International Electrical Commission (IEC) interface and provide certified, country-specific power cables. SMART recommends that you always use the power cable provided with the SMART product because the cable has been appropriately sized for the SMART product.

About RS-232
Summary
Cable and connector

Use with SMART products| Send commands from a computer
Connecting multiple SMART Board interactive displays
---|---

Cable selection checklist

| Summary| Details
---|---|---
| The cable isn’t a “null” modem cable.| Unless they are specifically required, null modem cables should not be used except when troubleshooting connections.
Null modem cables can be identified by the word “null” stamped on them. Null modem cables are also characterized with a crossover of the transmitter and receiver pins.

More information
RS-232 is a standard for the serial communication of data between data terminal equipment (DTE), such as a computer, and data communication equipment (DCE), such as a computer modem, a room control system, or a control port on electronic equipment. When using an RS-232 connection, be sure to test it with a terminal program on a computer first.
The RS-232 standard defines the electrical characteristics, timing and meaning of signals, and the physical size and pinout of connectors. The standard doesn’t define the data commands and responses, which are device specific. Although RS-232 connectors were once common on computers and peripheral devices, such as printers and modems, they have been phased out in most modern devices in favor of USB connectors.
RS-232 serial cables are used to connect an RS-232 connector on the DTE device to an RS-232 connector on the DCE device.
Most modern computers don’t include an RS-232 connector, so if you need to connect a computer and a SMART product using an RS-232 serial cable, you’ll need an external USB to RS-232 converter.
About Ethernet (network)
Summary
Cable and connector

Cable selection checklist

| Summary
---|---
| The cable is rated for the data communications speed and category of the network and connected equipment (for example, Cat 5e, Cat 6, or Cat 7).

More information
Ethernet is a type of Local Area Network (LAN) technology. Ethernet differs from a Wireless Local Area Network (WLAN) in that it requires physical twisted-pair network cables to connect devices, such as a computer and a network router. Different varieties of network cable exist, the most common of which are currently Cat 5e (Category 5 enhanced), Cat 6 (Category 6), and Cat 7 (Category 7). Network cables can be shielded to protect against electromagnetic interference (EMI) which can interfere with communication through the network cable.

Chapter 6 Troubleshooting

See the troubleshooting page for your specific SMART product for instructions on troubleshooting cable and connector issues for that product.

SMART Board QX Pro| SMART Board MX | MX Pro| SMART Board GX

SMART Board 6000S | 6000S Pro| SMART 7000R | 7000R Pro| SMART Board 7000 | 7000 Pro

Note
If your SMART product is not listed above, you can search smarttech.com/support for it.

Appendix A Third-party product support

Important
SMART does not assess, inspect, or test products manufactured by others for compatibility with SMART products, and thus provides no guarantee, representation, or warranty that third-party products will be compatible with SMART products or that they will perform as represented by the supplier.
If you experience any issues, SMART will not troubleshoot third-party products connected to SMART products. If troubleshooting is needed, you will very likely be asked to remove the third-party products as part of that process. Therefore, SMART highly recommends you set up and test a SMART product as it was shipped before you connect third-party products.
Important
SMART strongly recommends that you test any third-party products, including accessories, cables and adapters, before installation. Consult your certified reseller for assistance.

Appendix B Cable standards testing

Cables can be tested for compliance to a variety of standards. A quick quality check for a cable is to see what standard it has been tested against.
SMART tests its cables against a variety of standards to ensure the quality of the cables it provides with its products.
SMART tests or certifies its hardware up to the following interface standards:

• HDMI 1.4/2.1
• Display Port 1.2/1.3/1.4
• HDCP 1.4/2.3
• USB 2.0/3.2/4
• VESA Video and Mounting
• IEEE 802.3

SMART Technologies
smarttech.com/support
smarttech.com/contactsupport
docs.smarttech.com/kb/171926

References

• Contact Us
• SMART Support - SMART Technologies
• community.smarttech.com/s/article/SBID-USB-Tier-structure-use
• community.smarttech.com/s/article/SMART-Board-interactive-flat-panels-and-High-bandwidth-Digital-Content-Protection-HDCP
• Troubleshooting your display
• Troubleshooting your display - SMART Board 7000 | 7000 Pro
• Troubleshooting your display - SMART Board 7000R | 7000R Pro
• Support - SMART Board GX
• Troubleshooting - SMART Board MX | MX Pro
• Troubleshooting - SMART Board QX Pro
• Contact Us
• SMART Support - SMART Technologies

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