LOCKLY PGH200 Secure Link WiFi Hub User Manual
- June 3, 2024
- LOCKLY
Table of Contents
PGH200 Secure Link WiFi Hub
User Manual
PGH200 Secure Link WiFi Hub
The Lockly Secure Link Wi-Fi Hub comes in two parts. Each part of the Secure
Link is crucial to enable voice assistant features and live monitoring and
control of your Lockly device.
The Wireless Door Sensor is optional but highly recommended as they provide
the ability to verify that your door is securely closed and not ajar.
- You may plug the USB Secure Link Wi-Fi Hub into any UL Certified 5V 1A USB outlet, however we recommend using ours for best performance. Power adaptor supplied in this box is based on standard power plug and socket used by country.
Setting up the
Secure Link Wi-Fi Hub
You should install the Secure Link Wi-Fi Hub after you have successfully
finished installation and set up of your Lockly Smart Lock. Refer to your
appropriate Lockly Smart Lock Installation Guide and User Manual that came
with the lock for reference.
The Secure Link Wi-Fi Hub (Part A) can be plugged into any standard 5V 1A USB
port or use the UL certified USB AC adapter included in this box
(recommended).
For best connectivity, choose an appropriate location for the Secure Link Wi-
Fi Hub for optimum performance (see below). For optimum connectivity, it is
recommended that the hub be no further away from the lock than 30 feet (9
meters)
Lockly Smart Lock PGD728 Series Shown s reference only| Secure Link Wi-Fi Hub Part A Shown Above as reference only
In order for your Secure Link Wi-Fi Hub to connect to the internet, you must
have a Wi-Fi network with a radio signal emitting 2.4 GHz. All modern Wi-Fi
devices support 2.4 GHz connections while some equipment supports both 2.4 GHz
and 5 GHz. Please check with your network administrator or internet provider
if you’re unsure what kind of network you have.
Proceed to the next page to read how to finish set up of your Wi-Fi Hub.
Plug the Secure Link Wi-Fi Hub into the 5V 1A USB AC adapter and plug the AC
adapter to your wall socket.
Once you have confirmed that your Secure Link Wi-Fi Hub is
ready to connect to your lock, open the Lockly app to get started.
In case you have not downloaded our app, you can scan the QR code to the left
or visit https://Lockly.com/app
Make sure you have already created an account and setup your Lockly device to
the Lockly app to continue.
Before you continue the Secure Link Wi-Fi Hub set up on your app, proceed to
the next page to learn more about using the Secure Link Wi-Fi Hub and best
practices for connectivity.
Using the
Secure Link Wi-Fi Hub During the setup process position yourself between
the lock and the Secure Link Wi-Fi Hub—ideally no more than 30 feet (9 meters)
apart. Ensure your iOS or Android™ device has both Bluetooth and Wi-Fi
enabled.
Lockly Smart Lock PGD728 Series Shown
as reference only| You Using an iOS or Android™ Device with Bluetooth & Wi-Fi
enabled| Secure Link Wi-Fi Hub Part A Shown Above
as reference only
---|---|---
TIP: The Secure Link requires a strong wireless signal for optimal
performance. Make sure the Secure Link will be installed in a location with a
strong 2.4 Ghz wireless signal. Sometimes distances between Wi-Fi hub and lock
can vary due to circumstances. If you are having difficulty setting up optimal
range of 30/ft or less, we’re here to help. Call our customer care team: (669)
500 8835, or visit Lockly.com/help for suggestions and
troubleshooting tips.
Secure Link
Installation Checklist.
I’m excited for my new Lockly smart lock, now compatible with Alexa and Hey Google.
- You have a Lockly Smart Lock already, and now adding the Wi-Fi Hub.
- The Secure Link Wi-Fi Hub is installed within 30 feet (9 meters) from your Lockly Smart Lock.
- You have the Lockly App installed on your iOS or Android ™ device.
- Your smartphone Bluetooth connection is ON and connected to your Lockly device.
- You are standing between your smart lock and the Secure Link Wi-Fi Hub.
- Your Secure Link Wi-Fi Hub is located in a location with a strong Wi-Fi signal.
- You are currently connected to a 2.4 GHz Wi-Fi Network (802.11 B/G/N) on your iOS or Android™ device.
Be sure you check off the above 8 boxes before proceeding. If any of the boxes
are not checked, you may experience intermittent or delayed response time
innotifications.
*Requires successful installation of the Secure Link Wi-Fi Hub and connected to a strong internet connection
Configuring Your
Secure Link Wi-Fi Hub
First, make sure the smartphone you are using to add the Wi-Fi Hub is
connected to your 2.4 GHz Wi-Fi Network. Next, open your Lockly App and select
the main menu from the upper left corner. (Image shown with iOS demo). Once
the menu opens go ahead select “Set up a New Device”
Select the Secure Link Wi-Fi Hub on the
bottom
If you have connected the Secure Link Wi-Fi Hub to your smart lock, the Secure
Link should have a SOLID GREEN LED Indicator. Press and hold the Setup Button
located on the back of the Wi-Fi Hub for 2 seconds until you see the GREEN LED
Indicator start to rapidly flash.
If you don’t see anything appear with a Bluetooth icon and
a name starting with PGH230… simply click the Refresh button on the upper
right to rescan. Make sure your Wi-Fi Hub is showing a flashing GREEN LED
indicator and the Wi-Fi Hub is within the optimal distance of 30 feet from
your lock. Select the desired Wi-Fi Hub to continue
If you
are already connected to a 2.4 GHz compatible Wi-Fi network, it should display
the network name. (See example below)
Enter your Wi-Fi password in the next line next to the icon, then click “Next
Step” to continue.
NOTE: If the LED is flash slowly RED, please check if your WiFi network
is properly working. Please check with your network administrator or internet
provider if you’re unsure.
Congratulations!
Your Secure Link Wi-Fi Hub is now set up.
Below are some quick information for troubleshooting.
| No
Indicator Light
Your Wi-Fi Hub has no power. Check your the power supply.
---|---
Slow RED
Light Flashing Your Wi-Fi Hub has power. It’s not connected to any wireless
network.
| Rapid
GREEN
Light Flashing
Your Wi-Fi Hub is in setup mode. Setup mode can be entered by pressing the
setup button for 2 seconds. Setup mode will last approx 2 minutes.
---|---
Solid GREEN Light
Your Wi-Fi Hub is on and connected to an active 2.4 GHz wireless network.
Adding the Door Sensor
Adding the door sensor (Part B) is optional, however we strongly recommend
installing the Door Sensor as it provides the ability to verify that your door
is securely closed and not ajar and also send push notifications to your phone
on the status of your door when someone opens and closes the door.
Door Sensor is required if you are intending to use Amazon Alexa or Hey
Google.
Depending on your door orientation, your Door Sensor will be mounted
different ways. The Door Sensor comes in two parts.
Make sure you install the Door Sensor
indoors on a clean and dry surface. Gently wipe the surface of your door and
door frame where you wish to install the Door Sensor and make sure it’s dry
before installing.
Keep the Door Sensor away from direct sunlight, high heat locations and large
metal objects that may interfere with wireless signals.
The optimal location to install
the Door Sensor is on the upper corners of your door, away from the reach of
children and pets.
WHEN FACING YOUR DOOR FROM THE INSIDE, DOOR HINGES ARE ON THE RIGHT SIDE| WHEN
FACING YOUR DOOR FROM THE INSIDE, DOOR HINGES ARE ON THE LEFT SIDE
---|---
When you are installing the Door Sensor, make sure the arrows on the Door
Sensor is placed next to the arrow from the Door Frame Sensor.
When installed on your door,
the distance between the Door Sensor and the Door Frame Sensor must be less
than 3/4” in order for the sensor to work. Congratulations!
The Door Sensor is now set up.
The Secure Link Wi-Fi Hub works with other Smart Home devices. Check on the status or remote lock and unlock your door by your voice using Amazon Alexa or Hey Google.
To setup your lock to work with either of those platforms, download the Amazon Alexa or Hey Google app and make sure you enable the Lockly Action on Google or the Amazon Alexa Skill before you can configure your voice to perform voice commands.
You can ask your questions such as door status or request for your door to be locked or unlocked
| – “Hey Google, unlock the Back Door”
– “Hey Google, is the Back Door locked?”
– “Hey Google, lock the Back Door”
– “Hey Google, is the Back Door unlocked?”
Pre-setup is required in the Google Home app in order for these queries to
work. The user would need to the name the lock “Back Door” or as appropriate.
---|---
| – Alexa, unlock my Front Door.*
– Alexa, is my Front Door locked？
– Alexa, lock my Front Door.
– Alexa, is my Front Door unlocked ？
*Unlock requests will require additional voice security codes. For a full list of commands, help videos or to troubleshoot your Secure Link Wi-Fi Hub visit us at https://Lockly.com/help
FCC Warning：
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority to
operate the equipment.
FCC Radiation Exposure Statement
The equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. It should be installed and operated with minimum
distance 20cm between the radiator & your body.
IC WARNING:
This device contains licence-exempt transmitter(s) that comply with
Innovation,Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement
This equipment meets the exemption from the routine evaluation limits in
section 2.5 of RSS-102. It should be installed and operated with a minimum
distance of 20cm between the radiator and any part of your body.
WARNING: This product can expose you to chemicals including Lead, which
is known to the State of California to cause cancer. For more information go
to www.P65Warnings.ca.gov.
© Copyright 2022 Lockly All rights reserved
USA Patent NO. US 9,881,146 B2 | USA Patent NO. US 9,853,815 B2 |
USA Patent NO. US 9,875,350 B2 | USA Patent NO. US 9,665,706 B2 |
USA Patent NO. US 11,010,463 B2 | AU Patent NO. 2013403169 | AU
Patent NO. 2014391959 | AU Patent NO. 2016412123 | UK Patent NO.
EP3059689B1 | UK Patent NO. EP3176722B1 | Other Patents Pending
The Bluetooth®
word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
, and any use of such marks by Lockly is under license. Other trademarks and
trade names are those of their respective owners. Google, Android, Google Play
and Google Home are trademarks of Google LLC. , Amazon, Alexa and all related
logos are trademarks of Amazon.com, Inc., or its
affiliates.
IUMPGH23020220908
References
- . Spend less. Smile more.
- Product Registration - Lockly Support Desk
- P65Warnings.ca.gov
- Download Lockly App for iOS and Android | Lockly®
- Product Registration - Lockly Support Desk