LOCKLY PGD7Y Flex Touch User Manual
- June 5, 2024
- LOCKLY
Table of Contents
- LOCKLY PGD7Y Flex Touch
- Product Features
- Product Overview – Exterior
- Product Overview – Interior
- Getting the Most From Your Lockly
- Adding a Fingerprint (Continued)
- Locking/Unlocking with Finger
- eBadge
- Important Notes
- Cleaning
- Safety Precautions
- FCC Warning
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LOCKLY PGD7Y Flex Touch
Product Features
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol stores up to 99 unique
fingerprints. Accepts only actual fingerprints (no copies or lifted prints)
for extra security.
Auto Lock Feature
Never worry that you forgot to lock your door. Custom auto lock feature can be
set to automatically lock 5 seconds up to 5 minutes after unlocking, making
sure your door is always secure.
External Battery and Physical Key Backup
Open with physical backup keys or access externally with emergency power
backup via 9V battery that attaches to external contacts and your registered
fingerprint.
Access Profile Duplication
Allows time saving, secure copying and pasting through the Lockly app of
dupli-cate fingerprint and eKey profiles from one lock to another lock.
Multi-door Locking Mode
Easily program all your Lockly smart locks to lock simultaneously with one
touch using the Lockly app, Amazon Alexa or Google Assistant.*
SmartSync Monitoring
Check real-time* door status and access history on your smartphone with Lockly
mobile app or through Lockly/OS™ online tool anytime, from anywhere.
For additional support scan or visit Lockly.com/help or email help@Lockly.com
Product Overview – Exterior
Product Overview – Interior
Getting the Most From Your Lockly
Thanks for purchasing your new Lockly. To get the most out of your lock be
sure to read completely through this manual to learn all of its features and
capabilities. Lockly smart locks are at their full potential when used with
the free Lockly app.
Be sure to download to take advantage of all of the connected features.If you
have any questions or need help contact customer care at help@Lockly.com or
online Lockly.com/helpTo speak to a
customer care representative, call (669) 500 – 8835 Monday to Friday, from 11
AM to 7 PM PST You can also send an email to
help@Lockly.com
Pair Lock with the Lockly App
To pair your lock with the free Lockly mobile app, you must have your
Activation Code available. The Activation Code is specific to your lock and is
located on the Activation Code Card included with you smart lock.
The Activation Code is unique to each specific lock. DO NOT LOSE IT. Keep it in a safe place, as you will not be able to re-pair or reset your lock without it.
- If you have not, download the Lockly app from the App Store or on Google Play.
- Open the App and create an account, or log into your existing account.
- Select set up a new device.
- Stand within Bluetooth range (10/ft or less) of lock and choose lock model you wish to pair.
- Turn on your Bluetooth through your phone settings and select start connecting
- Choose the lock you wish to pair (e.g. Lockly Flex Touch) and select Yes Continue to follow on-screen instruction to complete pairing and set-up.
Resetting Your Lock
In order to restore your lock to factory default settings, you must have
your“Activation Code” available. The Activation Code is specific to your lock
and is located on the Activation Code Card included with you smart lock, see
page (5).To reset, push the reset button located under the battery cover, in
the lower right corner. WARNING: once the smart lock has been reset, all
previously stored data will be deleted.To add your lock to the mobile app have
your activation code available and refer to “Pair Lock with Lockly app” on
page 5.
Press Reset Button for one (1) second or till you hear a short beep See page 5 for re-pairing your lock to the Lockly app
Low Battery Alert
Lockly Flex Touch will notify you with a continuous beep that it’s time to
change the batteries before they reach critical level. You should replace the
batteries imme-diately to avoid the lock from shutting down and auto
locking.If you do not change the batteries after hearing the low battery
warning alert beeps, the alert will eventually stop. You will then have 3
chances to unlock using your fingerprint. If unlocking was successful, the low
battery warning alert will come back on for one minute. The lock will then
auto-lock (within 5 seconds) and return to low battery
mode.
Hold a 9V alkaline battery against the contact points located at the bottom front side of the lock hold to activate the fingerprint reader and scan a registered fingerprint to unlock. Once unlocked, replace batteries immediately.
Changing Batteries
Under normal use, batteries can last up to a year. Check batteries regularly
and change right away when the low battery alarm notification is heard. As a
best practice, always use new, major brand, alkaline batteries.Open the
battery compartment cover by unscrewing the screw located on the top of the
cover and sliding the cover up. Install four (4) new AA alkaline batteries as
shown. Reinstall cover and tighten screw
- Make sure the batteries are correctly oriented.
- Replacement of batteries does not affect programmed data.
- Replace only with new batteries. DO NOT mix with used batteries.Whenever batteries are replaced, reconnecting the smart lock to your smartphone app is required. To download the app, visit:Lockly.com/app
Adding a Fingerprint
Lockly Flex Touch can store up to 99 fingerprints. Fingerprints are added and
registered using the free Lockly app for iOS or Android. Download the Lockly
app from the App Store or on Google Play then register a new fingerprint under
AccessFingerprint and follow the on-screen prompts. Lockly uses an advanced
biometric sensor, providing the most secure fingerprint authentication. For
security reasons, the sensor only accepts fingerprint patterns that consist of
cross intersection points. Patterns with no cross intersection points are not
acceptable.
TIP:
check your fingers before registration to make sure the finger you want to
register will be acceptable. If not, use an alternate finger to ensure
successful registration. The following examples show which types of
fingerprint patterns are acceptable. It is highly recommended to enroll at
least one finger from each hand in case the hand you are using is unavailable,
(e.g., holding items in that hand or finger is injured and/or
covered.
Adding a Fingerprint (Continued)
Make sure fingers and sensor are clean and free of dirt, oil, water, sweat, or any other moisture or foreign material. Sensor can be cleaned by wiping with a lint-free microfiber cloth.
- On the Lockly app, select the Lockly Flex Touch you wish to add a fingerprint. Go to Access > Access Management > Access > Fingerprint.
- Select the finger you wish to register and tap “Start.”
- Scan your selected finger until you hear a beep indicating your fingerprint has been successfully registered.
- Enter a Fingerprint name to save the profile, then tap “Successfully Added”
- Tap “Add Another Fingerprint” to register additional fingers or tap “Done” .
TIP:
Scan the same finger more than once to increase accuracy.
Fingerprint Scanning
Lockly fingerprint sensors use powerful fingerprint reading algorithms that
are able to detect most fingerprints accurately and quickly, even in less than
ideal condi-tions. Knowing how to place your finger on the sensor correctly
helps with consis-tent and fast recognition.
Deleting Fingerprints
- On the Lockly app, select the Lockly Flex Touch you wish to delete a fingerprint on. Go to Access Management > Fingerprint. Select the fingerprint by name you wish to delete.
- ‘Select [DELETE USER] at bottom.
- Confirm. Once a registered fingerprint has been deleted it cannot be recovered. You will need to re-register the fingeras a new fingerprint to restore. **
**
Adding Optional Secure Link Wi-Fi hub
Add Wi-Fi capability by adding the Lockly Secure Link Wi-Fi Hub. Securely
control and manage your door from anywhere, anytime. Remotely lock or unlock,
check door status, grant guest eKeys, Offline Access Codes™, and see who’s
coming and going, all from the convenience of your smart-phone. The hub also
enables voice control allowing you to use your Alexa or Google Assistant-
enabled devices.
To set up the Lockly Secure Link and Door Sensor, launch the Lockly App, from the main menu drop down located on the upper left of the screen, select “Add a New Device” then select “Secure Link Wi-Fi Hub”. Follow the in-app instructions. To activate voice commands, you will need the Google Home Assistant or Amazon Alexa device with Actions (Google) and Skill (Amazon) added before you can configure voice commands. Available online at: Lockly.com/hub
Locking/Unlocking with Finger
Unlocking
Place a registered finger (to register see section 3.1.) to the fingerprint
scanner on the low exterior of the lock. If your fingerprint is acknowledged,
you will hear a “beep” a green LED will light, and the deadbolt will unlock.
If you see a red LED, it means your fingerprint is not recognized. Wait until
the red LED turns off, then try again. See Section 3.2. for tips on best
fingerprint scanning practices
Locking
To lock, press the fingerprint sensor anytime when the door is closed.
Locking/Unlocking with App
Open the Lockly app and select your lock (e.g., Lockly Flex Touch) tap the
lock or unlock icon.You will also need the app in order to lock and unlock
with your Amazon Alexa or Google Assistant-enabled devices. To download, visit
the link below or search“Lockly” in the App Store or on Google
Play.
Locking/Unlocking with Physical Key
To unlock your lock using the physical key (included), insert your key and turn clockwise or counterclockwise to lock or unlock the door.
Locking and Unlocking with Voice Assistants
Lockly Flex Touch can be used with your Amazon Alexa or Google Assistant-
enabled devices with the addition of the optional Lockly Secure Link Wi-Fi
Hub. Once installed and configured properly to your lock, make sure you enable
the Lockly Action on Google or the Amazon Alexa Skill before performing voice
commands.Once configured, you can ask questions such as door status or
requests for your door to be locked or unlocked.
EXAMPLES:
- “Hey Google, unlock the Back Door”
- “Hey Google, is the Back Door locked?”
- “Hey Google, lock the Back Door”
- “Hey Google, is the Back Door unlocked?”
- Pre-setup is required in the Google Home app in order for these queries to work. The user would need to the name the lock
“Back Door” or as appropriate.
- Alexa, unlock my Front Door.*
- Alexa, is my Front Door locked?
- Alexa, lock my Front Door.
- Alexa, is my Front Door unlocked?
Rain Mode
To protect the lock and extend battery life, Lockly Flex Touch automatically
enters Rain Mode whenever rain or water is detected on the fingerprint sensor
for more than 45 seconds. When Rain Mode is activated, the fingerprint sensor
will not respond. The lock automatically exits rain mode every 30 minutes and
only reenters if rain or water is still detected. See below for ways to access
during Rain Mode.
ACCESS DURING RAIN MODE
- Unlock using the Lockly app
- Unlock with physical key
RAIN MODE ACTIVATED
fingerprint sensor disabled
NOTE:
when the lock enters Rain Mode, it’s recorded in the log history on the Lockly
app. The app will also send a push notification to your mobile phone letting
you know that the lock is in Rain Mode.
Welcome Mode
Welcome Mode temporarily disables auto locking, keeping the door open for a
specified period of time eliminating the need for fingerprint key
access.Enable this feature through the Lockly App. Go to > Settings > Enable
Welcome Mode, then slide button to enable and set the specific time you
require your door unlocked
eBadge
An eBadge is a unique code that can be issued to another user giving them door access for a specific reoccurring time frame or a valid period of time. It requires them to download the free Lockly app and access can only be gained through the app (not the fingerprint reader).
- To set up and send a code in the Lockly app, go to > Access > eBadge (at top) > Add eBadge, then follow the on-screen prompts.
- Confirm you want to add an eBadge.
- Give the eBadge name you will recognize. Provide a custom message that will be sent to the user.
- Select type of access: either a valid period of time or ongoing reoccurring (can be revoked at anytime).
- Review and confirm access type.
- Share unique eBadge code.
Important Notes
Troubleshooting
Please visit Lockly.com/help for troubleshooting and
the most frequently asked questions and answers.
Auto Lock Feature
Your lock can be programmed to auto-lock between 5-300 seconds after the door
opening. You can select the timing through the Lockly® App.
9V Backup Access
When your Lockly is out of power, you can temporarily activate the fingerprint
sensor by using a 9V battery against the bottom of the exterior side of the
smart lock. Please see Section 2.7 for more info.
Physical Keys
Even though you have your fingerprints registered and eKey stored, it’s always
best practice to carry your physical keys with you at all times in case for
any reason.
Re-Keying
Lockly uses a 6-pin (deadbolt editions) and 5-pin (latch editions) lock
cylinders which can be re-keyed using market available re-keying kits from
several brands. It is however, highly recommended to use a professional
locksmith to perform this work.To ensure you have access to newly added and
latest features, please visit :
www.Lockly.com/newfeatures
Cleaning
Keeping your Lockly clean insurers optimal performance. Follow the recommenda- tions below.
DO
- Use a microfiber cloth to clean the fingerprint reader.
- Clean with slightly damp microfiber cloth to avoid scratches.
- When wet, allow to air dry or wipe dry with a soft microfiber cloth to avoid scratches.
DON’T
- Don’t use abrasives, high Alkaline cleaners, or solvents to clean your lock.
- Don’t apply cleaners in directly sunlight or during high temperatures.
- Don’t leave cleaning detergent on the lock for extended periods of time. Make sure to wash off immediately.
- Don’t use scrapers, squeegees, or razors.
Safety Precautions
Read and remind all users of the following safety precautions Lockly Smart
Locks do not have any user serviceable internal parts. Do not attempt to
disassemble the lock. It may cause product damage and/or personal injury and
will void any warranty.
Do not use any inappropriate tools that might cause damage or malfunction to
your lock.Always check and make sure your door is securely closed and locked
when you leave to prevent unwanted entry.Restrict access to the back battery
panel and check your app settings regularly to ensure registered access and
fingerprints profiles have not been altered or deleted without your
knowledge.Always dispose of used batteries according to your local require-
ments. NEVER BURN OR PUT BATTERIES IN AN INCINERATOR. Unauthorized changes or
modifications may void your product warranty. For technical assistance or
issues using your Lockly Flex Touch, contact our customer care team at
help@Lockly.com or visit Lockly.com/help
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE 1:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE 2:
Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
FCC Radiation Exposure Statement
The Secure Link Wi-Fi Hub complies with FCC radiation exposure limits set
forth for an uncontrolled environment. It should be installed and operated
with a minimum distance 20cm between the radiator & your body.
IC WARNING
This device contains license-exempt transmitter(s) that comply with
Innovation, Science and Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
WARNING:
This product can expose you to chemicals including Lead, which is known to the
State of California to cause cancer. For more information go to
www.P65Wamings.ca.gov.To ensure you have
access to the most updated and newly added features of your Lockly smart lock,
please visit:www.Lockly.com/newfeatures
For digital versions and instructional videos, please visit the following
link:The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license.
Other trademarks and trade names are those of their respective owners. Google,
Android, Google Play and Google Home are trademarks of Google LLC. , Amazon,
Alexa and all related logos are trademarks of Amazon.com, Inc., or its
affiliates.
References
- Amazon.com
- Download Lockly App for iOS and Android | Lockly®
- Product Registration - Lockly Support Desk
- Lockly.com/hub
- Fingerprint, Smartphone-Control Smart Locks | Lockly®
- Fingerprint, Smartphone-Control Smart Locks | Lockly®