Bissell PET PRO 2164 Series Little Green Pet Cordless User Guide

June 8, 2024
Bissell

Bissell PET PRO 2164 Series Little Green Pet Cordless User Guide
Bissell 2164 Series PET PRO Little Green Pet Cordless

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR BISSELL CORDLESS SPOT & **STAIN CLEANER.** Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  1. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories.

  2. Use only the type and amount of liquids specified under the Operations section of this guide.
    Unplug charger from outlet when not in use and before servicing.

  3. Always connect to a proper electrical socket.

  4. Do not modify plug.

  5. Do not expose to rain. Store indoors.

  6. Do not allow to be used as a toy. Close attention is necessary when used by or near children.

  7. Use only as described in the user guide.

  8. Use only manufacturer’s recommended attachments.

  9. Do not use with damaged charger, cord or plug.

  10. Do not immerse in water or liquid.

  11. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and have it repaired at an authorized service center.

  12. Do not pull or carry charger by the cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord.

  13. Keep charger away from heated surfaces.

  14. Do not unplug charger by pulling on cord.

  15. To unplug, grasp the plug, not the cord.

  16. Do not handle charger, including charger plug and charger terminal with wet hands.

  17. Do not put any object into openings.

  18. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

  19. Use extra care when cleaning on stairs.

  20. Turn off all controls before plugging or unplugging appliance.

  21. Do not use to pick up flammable or combustible liquids, such as gasolene, or use in areas where they may be present.

  22. Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.)

  23. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

  24. Do not use appliance in an enclosed space filled with vapors given off by oil base paint, some mothproofing substances, flammable dust, or other explosive or toxic vapors.

  25. Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

  26. Do not use a flammable or combustible liquid.

  27. Prevent unintentional starting. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

  28. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

  29. Do not use appliance that is damaged or modified.
    Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

  30. Do not expose appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C/265°F may cause explosion.

  31. Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

  32. Have servicing performed by a qualified repair person using only identical replacement parts.
    This will ensure that the safety of the product is maintained.

  33. Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.

  34. Keep the temperature range of between 40-104°F when charging battery, storing unit or during use.

  35. Use only with charger SIL, Model SSA-100060US.

  36. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

Thanks for buying a BISSELL cordless spot & stain cleaner!
We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your cordless spot & stain deep cleaner works as well in two years as it does today, so this guide has tips on using (pages 5-9), maintaining (pages 10-13), and if there is a problem, troubleshooting (page 14).
In just a few simple assembly steps, you’ll be ready to clean spots and stains. Flip to page 5 and let’s get started!

What’s In The Box?

Bissell 2164 Series PET PRO Little Green and charging
adapter

Product View

Bissell 2164 Series PET PRO Little Green Pet Cordless
Overview         Bissell
2164 Series PET PRO Little Green Pet Cordless Overview
Charging Adapter                                       Bissell 2164
Series PET PRO Little Green Pet Cordless Overview

  1. Formula and Clean Water Tank
  2. Removable Nozzle
  3. Scrubbing Brush
  4. Tank Release Latch
  5. Collection Tank
  6. Battery Charging Port
  7. Spray Trigger
  8. Power Switch
  9. Battery Status Indicator Lights
  10. Charging Adapter
  11. Window Cleaning Tool (select models)

Operations

Cleaning Formula

Keep plenty of genuine BISSELL Cleaning Solution on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and may void the warranty

BISSELL 2X Portable Machine Spot & Stain Formula

BISSELL 2X Portable Machine Pet Stain & Odor Formula

BISSELL OXY BOOST Carpet Cleaning Formula Enhancer

BISSELL Pet Oxy Boost Carpet Cleaning  Formula Enhancer

BISSELL Renew Boost Carpet Cleaning Formula Enhancer

NOTICE: Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void the warranty. Chemical spot cleaners or solvent-based soil removers also should not be used. These products may react with the plastic materials used in your cleaner, causing cracking or pitting.

Charging the Battery
Battery Charging
Before charging, make sure unit is off by ensuring the battery status indicator lights are not illuminated. Insert the charging adapter plug into the charging port on the handle near the base of the unit.
NOTE: There is a door covering the charging port that will automatically slide out of the way when the charging adapter is inserted.

Adapter Plugging
Plug the adapter into a suitable wall outlet. The battery status indicator lights will illuminate when charging.
Charge the unit completely for 8 hours prior to first use.
NOTE:
Make sure your unit is fully charged before using it. To check the battery status, turn the machine ON by pressing the power button on the handle. Battery is fully charged when all three of the blue status lights are illuminated. See chart below.

Light Display Status

Light display status table

_ NOTE: Keep the temperature range of between 4.4 – 40°C when charging _battery, storing unit or during use.
NOTE:
Use only with charger SIL, Model SSA-100060US.

Filling the Solution Tank
  1. Pull the tank away at an angle to remove it from the unit.
    Filling Induction

  2. Twist and remove the tank cap.
    Filling Induction

  3. Use hand-warm tap water to fill to the water line indicated on the solution tank.
    Filling Induction

  4. Add formula to the indicated fill line on the solution tank.
    Filling Induction

  5. If desired, add 1/2 ounce of BISSELL BOOST Formula to the tank.
    Filling Induction

  6. Twist to replace the cap on the tank.
    Filling Induction

  7. Return the tank to the unit making sure it is fully seated.
    Filling Induction

  8. Ensure there are no gaps in the seams between the tank and unit.
    Filling Induction

Pre-Treating

IMPORTANT: Check the manufacturer’s tag before cleaning upholstery. “W” or “WS” on the tag means you can use your cordless spot & stain cleaner. If tag is coded with an “S” (with diagonal strike-through), or says “Dry Clean Only,” do not proceed. If manufacturer’s tag is missing or not coded, check with your furniture dealer.

  1. Check the manufacturer’s tag before cleaning upholstery. “W” or “WS” on the tag means you can use your cordless spot & stain cleaner.
    Pre-Treating Inductions

  2. Push power button to turn the unit ON.
    Pre-Treating Inductions

  3. Battery status lights will illuminate to show how much battery remains.
    Pre-Treating Inductions

  4. To pretreat stained or soiled areas, hold the unit above soiled surface and press spray trigger until the entire area is wet.
    Pre-Treating Inductions

  5. Let cleaning solution set for 5 minutes before cleaning.
    Pre-Treating Inductions

Spot Cleaning Carpet & Upholstery

WARNING: Keep spray away from face. Failure to do so may result in personal injury.

NOTE: If unit stops spraying, push power button to turn unit off and check cleaning solution level. Refi ll if needed. Never run dry.

  1. Push power button to turn the unit ON. Battery status lights will illuminate to show how much battery remains.
    Spot Cleaning Carpet Inductions

  2. Hold the unit above soiled surface and press the trigger to spray cleaning solution.
    Spot Cleaning Carpet Inductions

  3. For stubborn spots, use brush to gently scrub soiled area while continuing to spray cleaning solution.
    Spot Cleaning Carpet Inductions

  4. Press front of unit firmly against surface and pull toward you to remove cleaning solution. Be sure to release the trigger for optimal suction.
    Spot Cleaning Carpet Inductions

  5. Repeat steps 2 and 4 until no more dirt or cleaning solution can be removed.
    Do not overwet.****Spot Cleaning Carpet
Inductions

Window Cleaning
  1. Remove scrubbing brush by pushing tab up and pulling gently.
    Window Cleaning Inductions

  2. Attach window cleaning tool by first securing on nozzle.
    Window Cleaning Inductions

  3. Then rotate window cleaner until it clicks into place.
    Window Cleaning Inductions

  4. Empty solution tank of any formula that may be in it and rinse clean. Then, fill solution tank with standard window cleaning solution.
    Window Cleaning Inductions

  5. Hold machine in vertical position in front of window and press spray trigger to spray window cleaning solution onto window. Release spray trigger and use the window tool sponge to gently scrub.
    Window Cleaning Inductions

  6. Engage squeegee to suction cleaning formula from window. Clean with complete vertical strokes and work across entire window.
    Window Cleaning Inductions

Maintenance and Care

Empty Dirty Water Tank

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger before performing maintenance or troubleshooting.

  1. Ensure the unit is OFF and set upright on a flat surface. Simply push up on the release button located on the top of the tank to remove.
    Empty Dirty Water Tank Inductions

  2. Carefully remove the dirty water tank from the unit and carry to a sink. To prevent spills, hold tank vertically after removing. To empty, pull tab at the end of the tank and empty to remove the dirty water.

  3. Rinse out the dirty tank with clean water after emptying.
    Empty Dirty Water Tank Inductions

  4. Close the tank plug and return tank to the unit. Ensure the tank is secure before use.
    Empty Dirty Water Tank Inductions

NOTICE: To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal components may result.

Clean the Nozzle

WARNING: To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect from charger before performing maintenance or troubleshooting.

  1. The front nozzle of the unit removes for easy cleaning of dirt and debris. Remove the clean water tank and locate the latch at the top of the nozzle. Pull tab and rotate back to separate from unit.
    Cleaning Nozzle Inductions

  2. Rinse nozzle with clean water and check spray nozzle for dirt or debris.
    Cleaning Nozzle Inductions

  3. If necessary, wipe with a clean cloth or soft bristle brush.
    Cleaning Nozzle Inductions

  4. Replace the front nozzle by hooking lower edge onto unit and snapping into place. Then place the clean tank back on the unit.
    Cleaning Nozzle Inductions

Clean the Brush

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger before performing maintenance or troubleshooting.

  1. Ensure the unit is OFF and set on back side. Remove the scrubbing brush by lifting the tab up and pulling gently to release.
    Cleaning Brush Inductions

  2. Rinse brush with clean water and check brush for debris. Once cleaned, insert brush by aligning the top of the brush into the unit and snap into place. Ensure it is secure before using.
    Cleaning Brush Inductions

Clean the Window Tool

WARNING: To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect from charger before performing maintenance or troubleshooting.

  1. Remove window cleaning tool by pushing the tab upward on the back of the unit and pulling gently.
    Cleaning Window Tool Inductions

  2. Rinse tool under water and let air dry.
    Cleaning Window Tool Inductions

Disposal of Batteries

WARNING: This product contains Lithium Ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of Lithium Ion batteries is required. For removal of the batteries in your cordless spot & stain cleaner, see instructions on this page.
_ NOTICE: Disconnecting the battery will destroy the appliance and invalidate the _warranty.

Before proceeding, ensure that:

  • the unit is disconnected from the charger
  • the clean water tank, collection tank, nozzle and brush have been removed from unit (see removal instructions on pages 10-12)
  • you have a flat head and Phillips screwdriver, required for disassembly
  1. Remove the cover on the base of the unit by using a flat head screw driver.
    Disposal of Batteries Inductions

  2. Remove the screw near the LED window using a Phillips screwdriver. Then, remove entire top handle portion from unit by using a flat head screwdriver.
    Disposal of Batteries Inductions

  3. Using a Phillips screwdriver, remove seven screws in the locations referenced in the image.
    Disposal of Batteries Inductions

  4. Pull open the housing on the base of the unit in opposite directions. Disconnect and remove the entire battery assembly.
    Disposal of Batteries Inductions

NOTE: Keep Battery Pack together – DO NOT separate individual batteries. For specific disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-263-2535 or visit www.rbrc.com.

Troubleshooting

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect from charger
before performing maintenance or troubleshooting checks.

Problem

|

Possible causes

|

Remedies

---|---|---
Reduced suction or no suction| Collection/dirty tank is full.| Empty collection/dirty tank.
Collection/dirty tank drain plug is loose.| Check plug for snug fit.
Batteries weak/undercharged.| Check plug for snug fit.
Collection/dirty tank not properly installed.| Recharge according to instructions.
Reduced spray or no spray| Solution/clean tank is empty| Refill solution/clean tank
Pump not primed.| While the unit is turned on, press spray trigger and gently rock cordless spot & stain cleaner back and forth.
Batteries weak/undercharged.| Recharge according to instructions.
Spray tip clogged.| Rinse tip with clean water
Clean tank not fully inserted.| Ensure clean tank is securely seated by removing and then replacing.
Unit is not powered or underpowered| Charger plug/cord not connected.| Make sure charger plug is completely plugged into wall outlet and charging cord is completely plugged into port on back of unit.
Unit will not charge| Charger plug/cord not connected.| Make sure charger plug is completely plugged into wall outlet and charging cord is completely plugged into port on back of unit.
Batteries not recharging.| Completely drain the battery, fully recharge it, then drain the battery once again before recharging a second time (this procedure may be required more than once).

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-263-2535.

Warranty

If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by e-mail or telephone as described below.

Limited Two-Year Warranty
Subject to the * EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or re manufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

  • EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED ABOVE.

_ NOTE: Please keep your original sales receipt. It provides proof of date of _purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:www.BISSELL.ca
E-mail: www.BISSELL.ca/email- us
Call: BISSELL Consumer Care 1-800-263-2535
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-263-2535.

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your product.

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Visit the BISSELL website: www.BISSELL.ca

Customer Care

Visit the BISSELL website: www.BISSELL.ca
When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: _____

Please record your Purchase Date: __

_ NOTE: Please keep your original sales receipt. It provides proof of purchase _date in the event of a warranty claim. See Warranty on page 15 for details.

For cleaning tips and more visit www.BISSELL.ca or fi nd us at:

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