JOBY Warranty Information
- June 8, 2024
- JOBY
Table of Contents
JOBY Warranty
To Our Customers
Here at JOBY, we take customer service seriously. The way we see it, we’re
nothing without our customers, so it’s important to us to take good care of
them.
The bottom line is that we feel it’s our job to make you happy, and we’ll do
almost anything to make sure you are.
That said, our lawyers have to do their job, too, so they’ve written up some
warranty info in “lawyer-speak” for our products.
What Does This Limited Consumer Warranty Cover?
This limited consumer warranty covers any defects in material or workmanship
in the new JOBY product accompanied by this warranty statement. This warranty
does not affect or modify any warranty provided by the JOBY retailer nor does
it affect any additional rights you may have under the laws of your
jurisdiction.
How Long Does The Coverage Last?
This warranty lasts one (1) year for all JOBY Products. We have an extended
two (2) year warranty for the Pro Sling Strap, UltraFit Sling Strap for Men,
UltraFit Sling Strap for Women, UltraFit Hand Strap, and 3-Way Camera Strap.
What Does This Warranty Not Cover?
This warranty does not cover damage caused by improper care, mishandling,
misuse, alteration, or accidental damage; nor does it cover the natural
breakdown of materials that occurs after extended use.
Also, this warranty excludes all claims to any incidental or consequential
loss to personal property. Some states, provinces, and countries do not allow
the exclusion or limitation of incidental or consequential damages, so this
exclusion may not apply to you.
What Do You Have To Do to Place a Warranty Claim?
You will be required to submit your product to an authorized JOBY
representative for inspection to confirm the defect, along with your original
receipt. JOBY will not provide any coverage under this warranty statement
unless your claim is in compliance with all of its terms. To request warranty
service and obtain instructions on how to submit your product for inspection,
you may either contact the dealer where you purchased your JOBY product, email
info@JOBY.com.
What Will JOBY Do?
After inspecting the product and confirming the defect, we will, at our
discretion, either repair or replace your JOBY product free of charge. If your
product is no longer available, we will replace it with a similar product of
equal value.
How Does Local Law Apply?
This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state and country to country. This warranty
does not affect any additional rights you have under laws in your jurisdiction
governing the sale of consumer goods, including, without limitation, national
laws implementing EC Directive 1999/44/EC. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the
limitations or exclusions in this warranty statement may not apply to you. The
laws of the State of California, USA, govern this warranty.
Who is Extending this Warranty?
This warranty is extended by JOBY and DayMen US, Inc., 1435 N. McDowell Blvd.,
Suite 200, Petaluma, CA 94954.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
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