LOCKLY PGK7SWHK PIN Genie Pro Zeno Series Deadbolt Edition Instruction Manual

LOCKLY PGK7SWHK PIN Genie Pro Zeno Series Deadbolt Edition

Product Information

Specifications:

• Product Name: Lockly PIN Genie Pro
• Power Source: 4 x AA batteries
• Compatibility: Apple HomeKit (iOS only)
• Access Methods: PIN Genie Keypad, Apple Home Keys
• Additional Features: Auto and manual locking, alerts and sounds

Product Usage Instructions

Install Battery & Setup:

1. Insert 4 x AA batteries into the Lockly PIN Genie Pro.
2. Press and hold the Program button for 4 seconds to initiate self-diagnostics.
3. Open the Lockly app, tap on the plus (+) icon to add the device and follow the in-app instructions.

Set Up Apple Home:

1. For iOS users, open the Home app on your device.
2. Select ‘Add Accessory’ by tapping on the plus (+) icon in the upper right corner.
3. Locate the Apple HomeKit code either in the interior assembly or on the activation card and scan it when prompted.
4. Follow the in-app instructions to add your Home Key to the Wallet app.

Using the PIN Genie Keypad:

1. Enter the default access code by pressing the buttons corresponding to the digits of your code.
2. If a digit appears on multiple buttons, press either button containing that digit.

Frequently Asked Questions (FAQ):

• Q: What do I do if I encounter issues during installation?
  A: If you face any problems during installation, refer to the Troubleshooting section in the user manual or contact our technical support at help@Lockly.com or +1(669) 500-8835.

• Q: Can I use the Lockly PIN Genie Pro with Android devices?
  A: The Lockly PIN Genie Pro is currently compatible with Apple HomeKit and iOS devices only.

Download the Lockly app

Scan or visit Lockly.com/app

This app will guide you through the installation and setup process of your Lockly smart lock. Create your profile for a more tailored experience and optimised device performance and battery life.

Scan for easy installation

• Watch our step-by-step video guide for easy installation and setup.
• We will guide you through each step making it a breeze.

Installation guide included in the package. Check support.Lockly.com for the most updated version.

Installation overview

Scan for full Installation Guide and User Manual

We are here to help!
Your Lockly smart lock comes with Lifetime technical support. Feel free to contact us with any questions or comments.

• 669-500-8835
• help@Lockly.com
• support.Lockly.com

Getting to know your Lockly PIN Genie Pro

• a. Wi-Fi status
• b. Unlocked indicator / Welcome Mode
• c. Safe Mode
• d. Low battery indicator

Install battery & setup with app

Set up Apple Home

System requirements
Sharing access with others and controlling the Lockly PIN Genie Pro away from home through Apple Home requires an Apple TV® (4th generation tvOS 12.0 or higher), an iPad® (iOS 12.0 or higher), a HomePod® or HomePod mini® setup as a home hub.

The PIN Genie Keypad  **

**

Our hack-proof, exclusive PIN Genie™ dynamic shuffling technology shuffles access codes after each use.

You can also toggle to a fixed keypad, refer to the Lockly app for more information.

Using the PIN Genie Keypad

Adding a Access Code

You can set up via the Lockly app the valid period of your access codes – permanent, recurring or one-time use.

Unlock with Apple Home Keys

Unlock with digital keypad
Our hack proof, exclusive PIN Genie™ dynamic shuffling technology shuffles access codes after each use.

Ten consecutive wrong attempts will put Lockly into “Safe Mode”. Refer to support.Lockly.com for details.

Temporarily boost the brightness of the keypad by pressing and holding any of the 4 buttons for 3 seconds.

Auto and manual locking

When the Lockly smart lock is unlocked, the icon will display on the screen.

• Lock with Screen
  Press the OK button on the screen or swipe across when the screen is off.

• Auto-Lock
  Set up auto-lock when you close your door in the Lockly app.

• Thumbturn
  Rotate the thumbturn on the interior assembly.

• Physical Key
  Insert physical key and rotate.

When the Lockly smart lock is unlocked, the unlocked icon will display on the screen.

More ways to access and control

Lockly smart lock offers a wide range of secured ways to access and grant access to your property. Refer to the Lockly app to learn more or visit support.Lockly.com.

We bring several new features to our smart locks every year. Subscribe to our newsletter to receive latest product updates, expert tips and stay updated with our latest innovations.

Alerts and Sounds

Troubleshooting / FAQ

• Why is my keypad not responding?
  • Press the circle button to activate the keypad.
  • If is flashing, your smart lock is in Safe Mode. Unlock with other access credentials (mobile app, home key or physical key) to exit.
  • If water is detected, Rain Mode may be activated. Unlock your door with other authentication methods (Apple Home Keys, Lockly app..)
  • Check if batteries are installed correctly.
  • Refer to support.Lockly.com for more information about Safe Mode and Rain Mode.
• Why is my keypad on full blackout?
  • Battery may have been completely depleted. Use the physical key or a Type-C cable to connect your Lockly to a mobile power source to temporarily activate the lock. Replace the battery immediately after unlock.
• Why is my Lockly not locked automatically?
  • Check if auto lock is disabled in the Lockly app.
  • Welcome mode is currently active. Disable or change setting in Lockly app.
• How to pair my smart lock with a new phone?
  • Download the Lockly app on your new device and log in using the same account credentials, following in-app instructions.
• How to pair my smart lock with a new Lockly account?
  • You will need to perform a factory reset with the following steps.
  1. On the old Lockly app account, go to Settings > Reset and Pairing > Perform Factory Reset
  2. Download, register and log in to the new Lockly app account. You will need your activation card to set up the device.
  • You can perform factory reset on the lock. Refer to Lockly app or support.Lockly.com for more details.

Lockly Technical Support

• 669-500-8835
• help@Lockly.com
• support.Lockly.com

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep-tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance 20 cm between the radiator & your body.

IC WARNING
This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement
This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

WARNING: This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

Let’s co-create!
Have an innovative idea?
Facing an inconvenient situation?
(669) 500-883
hello@Lockly.com

Own a business?
Learn about how LocklyPRO and LocklyOS can help you in your business.
(510) 288 9928
prosales@Lockly.com

© Copyright 2024 Lockly All rights reserved
US Patent No. US 9,881,146 B2 | US Patent No. US 9,853,815 B2 | US Patent No. US 9,875,350 B2 | US Patent No. US 9,665,706 B2 | US Patent No. US 11,010,463 B2 | AU Patent No. 2013403169 | AU Patent No. 2014391959 | AU Patent No. 2016412123 | UK Patent No. EP3059689B1| UK Patent No. EP3176/22B1 paternity technology patterned or parents and pattern pending Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC., Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc., or its affiliates.
Apple, Apple Home, Apple Watch, HomeKit, HomePod, HomePod mini, iPad, iPad Air, iPhone, and TVOs are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

References

• Amazon.com
• Download Lockly App for iOS and Android | Lockly®
• Product Registration - Lockly Support Desk
• P65Warnings.ca.gov

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